Feb 2018

Jurong Island

Online Pass System (OPS)

Company Main Account (CMA)/

Company Sub Account (CSA) Briefing

Agenda

• Opening• Trends in Global Terrorism

• Introduction to Jurong Island Pass System• Switching to CorpPass• Management of CSA/CMA

• Management of Sponsorship/Expired Pass• New Interface with State Authorities

• Proposed Measures for JI Pass Application / Management • Measures to Ease Traffic at Checkpoint

• Q&A• Closing

Opening

Trends in Global Terrorism

Introduction to Jurong Island

Pass System

Introduction

Following the 911 incident,

Jurong Island is identified as one of the

critical infrastructure and key asset

requiring protection

Daily Entries Through Jurong Island

Checkpoint

33000

3550037000

38000

41000

52000

63000

46000

55000

5000051000

0

10000

20000

30000

40000

50000

60000

70000

2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017

Traffic Volume at Jurong Island Checkpoint

348

454

730

865

1107 1093

1257

1144

747

511

357338

0

200

400

600

800

1000

1200

1400

6:0

0-6

:15

6:1

5-6

:30

6:3

0-6

:45

6:4

5-7

:00

7:0

0-7

:15

7:1

5-7

:30

7:3

0-7

:45

7:4

5-8

:00

8:0

0-8

:15

8:1

5-8

:30

8:3

0-8

:45

8:4

5-9

:00

People Mover Car Taxi Heavy Vehicle Motor Cycle Total

Peak of the Peak: 7:30 – 7:45

Introduction

• All pass applications and entries are subject to stringentchecks by authorities before approval is granted to enter

Jurong Islando Thus the requirement for the details to be entered when

applying for passes

o Physical checks conducted in accordance with the securitythreat level

o Equipment and systems deployed at Checkpoint– Under Vehicle Surveillance System– Cargo Scanners

Passes Issued At Jurong Island Checkpoint

• Long Term Passes – 200 per day

• Short Term Passes – 600 per day

• Numbers fluctuates and surge under various situations

such as:o Plant shut-down

o Events/ceremonies

Types of Passes

S Pass

E Pass

Employee Pass (E Pass)

E Pass

Employees and staffs of the Jurong

Island companies

Spouse or family members of E Pass

holder only

• Singaporean or PR - Employment period

• Foreigner – Expiry date of required document such as Work Permit /

Employment Pass

S Pass

Service Provider Pass (S Pass)

Service providers such as contractors of

the Jurong Island companies and JTC

• Max 2 years

• Depending on the contract agreement or validity of the required

documents, whichever is lesser

• Validity can be extended by sponsor

Commercial Important Person (CIP)

Commercial important persons from

companies

• Max 2 weeks

• Activate and sponsor online by lessee’s administrator

• Return CIP pass to the lessee’s Administrator upon leaving

Taxi Pass

Per Entry Basis with Pass Holder Passenger

or On-Call

• 1 day pass (till 2359hrs)

• Return pass at Block 2 upon leaving

Visitor Pass

Any individual who needs to access Jurong

Island for official purposes on ad hoc basis

• 1 day pass (till 2359hrs)

• Multiple entries allowed

• Return pass at Block 2 upon leaving

Visitor Group (Sticker) Pass

Organized group visit who need to access

Jurong Island for official purposes on ad

hoc basis

• For Group visitors

• Customised Stickers will be printed upon clearance

• Transported by Mini Bus or Bus

• Nominee must bring along his original identification document such

as photo ID or PassPort

Flow Charts for Pass Applications

CMA / CSA Security

Clearance

CMA /CSA Nominee Pass Office

Customers submit online application

request through OPS

Nominees goes through Screening

Approved

Process

Automated Acknowledgeme

nt Email

To proceed to pass office for

enrolment

Photography & Video Permits

• Equipment Permit is required when entering Jurong Island

• No filming/photos taking of:o Footage on Security measures, including process in clearance and

equipment

o No footage on coast line and facilities along the coast line, unless it is

a close-up view on part of the facility or coast line

o Bridge or Link bridges; and

o Footage on the facilities of other company.

• To be reviewed by the Security Agency before leaving

Jurong Island• When required, to surrender the original and make 3

duplicate copies of footage• Enforcement framework is covered in the upcoming

Infrastructure Protection Act (IPA)

Works in Restricted Waters and Shorelines

of Jurong Island

• To manage and regulate the coastal security.• Jurong Island Checkpoint is the ONLY security access

point for entering Jurong Island.• All vessels entering Jurong Island are required to obtain

the consent from the jetty and wharf owner and a written

permit from the Maritime and Port Authority.• Crew members from vessels entering Jurong Island by

sea are not allowed to land on Jurong Island, except for medical emergency case.

• Contractor/vendor or Jurong Island Company to notify Jurong Island Security Department of such activity – to advice on security measures and procedures to adopt.

Switching to Corp Pass

Switching to CorpPass

• Currently both SingPass or CorpPass is available• Only 43% of users using CorpPass, and less than 40% of

the companies has switched to CorpPass• Inline with government effort to streamline all work

processes for personal and business related transactions

• OPS will switch over to CorpPass eventually

Management Of CMA /CSA

Management Of CMA /CSA

• Number of account holderso CMA - 108

o CSA - 2667

• Reason for tightening controlo CSA is having too many active sponsorship, impossible to

monitor– No of CSA holding > 1000 nominees : 13– No of CSA holding > 500 nominees : 52– No of CSA holding 251 to 500 nominees : 2302– No of CSA holding < 250 nominees : 408

o Inactive/non management of sponsorship will result incongestion at checkpoint due to U turn and Pass Office due topass issues

o Active sponsorship does not include expired sponsorship

Management Of CMA /CSA

• All CMA / CSA are subjected to JTC Approval

• CMA / CSA responsible for all sponsorship raised by them

• CMA / CSA will have to do the primary check (e.g. Identification

Validity, Workpass Validity, etc) before sponsorship via On-line Pass

System (OPS)

• All pass applications must be submitted in advance. (10 days in

advance)

• When pass holder ceases employment or providing their services,

CMA / CSA must terminate their sponsorship immediately and return

pass to Pass Office

• CMA / CSA account MUST not be shared

Management of

Sponsorship/Expired Pass

Management of Sponsorships

• System will automatically send out 4 email reminder to

the sponsors :

– 1 Month before the expiry

– 1 Week before the expiry

– 1 Day before the expiry

– The day after the expiry to inform them the pass is

expired

• Inactive passes will deactivated:– 90 days for Singaporeans

– 30 days for WP holders

Management of Sponsorships

• No of Pass Expired without Cancellation / Renewal withno entry records for more than 2 months

0

1000

2000

3000

4000

5000

6000

Oct-17 Nov-17 Dec-17

Pass Cancel by CSA Pass Expired w/o Cancellation

Management of Sponsorships

No of Active WP Sponsorships to MOM : 56,821

Return as Inactive by MOM : 3351

Pass cancelled by CMA / CSA : 785

Deactivated by pass office : 2538

No of WP converted to SPR : 16

No of WP reactivated : 12

Management of Expired Pass

• Expiring Pass should be extended prior to expiry date as extensionapplication done after expiry is considered fresh application and thus

result in longer waiting time for approval.• Extension after expiry date result in companies applying for Visitor

Pass while waiting for extension to be approved

• Approximate time to issue visitor pass to fresh applicant – 3 mins• Approximate time to issue visitor pass to applicant holding on to

expired pass – up to 10 mins

Management of Expired Pass

0

50

100

150

200

250

300

350

400

Oct-17 Nov-17 Dec-17

Expired Pass Collected Expired Pass Renewed with 3 weeks

New Interface with State

Authorities

New Interface with State Authorities

• JTC has completed its interface with relevant authorities and thusCMA/CSA are to ensure all Jurong Island Pass are cancelled

immediately when the pass holders work permit / employment passis cancelled

• The screening process and protocols for both STP and LTP Jurong

Island pass applications by the relevant authorities requires time. AllLTP application are to be submitted 10 days in advance

• LTP has been reinforced and thus will requires longer clearancetime, but currently unknown if STP will undergo same regime

• CMA /CSA will be responsible for all sponsorship raised by the themon behalf of their company

Proposed Measures for JI Pass

Application / Management

Proposed Measures for JI Pass Application /

Management

• To limit the number of sponsorships per sponsor (e.g. 500 active

sponsorships per CSA)

• Appeal for all companies to ensure CMA are at least HODs, for better

control of CSAs

• Company cancels, collects and then return the pass sponsored to JTC

within 1 week from the termination of service of their Employee /

contractors

Proposed Measures for JI Pass Application /

Management

• Issue letter of Advice to CSA if fail to manage their sponsorshipo To deactivate the CSA for 1 week if fail to manage their sponsorship after the

letter of Adviceo To deactivate the CSA for 1 month if fail to manage their sponsorship after the

first suspensiono To hold back approval of all new CSA account during the 2nd suspension period

• What constitute an infringemento If the pass holders WP suspended for more than 3 times after reactivation

o 10 Expired pass not renewed on timeo Sponsorship not cancelled at the end of employment/service

Measures to Ease Traffic at

Checkpoint

Measures to Ease Traffic at Checkpoint

• Pulau Damar Laut Arrival Halls – implementedo 4 separate buildings

o Increase from 62 to 80 Turnstileso 40 dedicated alighting and boarding bays

Measures to Ease Traffic at Checkpoint

• Biometric Access Control System enhancements –o replacement of MVs

o enhancing security for BACs systemo BACs network enhancement

2nd

Gen

Measures to Ease Traffic at Checkpoint

• Reversible Flow – implemented

Measures to Ease Traffic at Checkpoint

• Offsite clearance – Proof of Concept completed

Measures to Ease Traffic at Checkpoint

• Vehicular Automated Clearance System –o 1st phase implementation Q3 18, full operations Q4 18

o Allows drivers and motorists to perform self clearanceo The LAN-connected VAC kiosks can reduce the load of the

wireless bandwidth at the checkpoint

o The speed of biometric verification with the LAN-connected

VAC kiosk is estimated to be up to 30% faster than mobile

devices

Measures to Ease Traffic at Checkpoint

• Vehicular Automated Clearance System

43

Facial Recognition

Camera

LED Display

Biometric Finger

Print Reader

Pass Reader

Measures to Ease Traffic at Checkpoint

• Self Service Enrolment/Registration Kiosk– Q3 18o E-kiosk for self enrolment/registration at

Pass Office

o Manned Counters will handle enquires and

visitors with pass issueo Will prevent bottlenecks so that visitors with

no issues can be self processed JI passes

Measures to Ease Traffic at Checkpoint

• Next Generation Access Control System – 2021

Q&A

Closing

THANK YOU