june 12, 2020 return to work: market practices by industry

105
Return to Work: Market Practices by Industry JUNE 12, 2020 This presentation is designed to provide information to you not to create an attorney-client relationship that does not already exist. None of these materials is offered, nor should be construed, as legal advice. Accordingly, nothing about your receipt of this presentation or information (including if you provide us with confidential information) or any communication with Kirkland & Ellis or any of its attorneys regarding the same will, except to the extent otherwise provided in a written agreement with Kirkland & Ellis, establish an attorney-client relationship with Kirkland & Ellis or any of its attorneys that would preclude Kirkland & Ellis or any of its attorneys from representing others with interests adverse to you in this or any other matter.

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Page 1: JUNE 12, 2020 Return to Work: Market Practices by Industry

Return to Work:

Market Practices by Industry

JUNE 12, 2020

This presentation is designed to provide information to you — not to create an attorney-client relationship that does not already exist.

None of these materials is offered, nor should be construed, as legal advice. Accordingly, nothing about your receipt of this

presentation or information (including if you provide us with confidential information) or any communication with Kirkland & Ellis or

any of its attorneys regarding the same will, except to the extent otherwise provided in a written agreement with Kirkland & Ellis,

establish an attorney-client relationship with Kirkland & Ellis or any of its attorneys that would preclude Kirkland & Ellis or any of its

attorneys from representing others with interests adverse to you in this or any other matter.

Page 2: JUNE 12, 2020 Return to Work: Market Practices by Industry

Contents

1Travel , Hotels and Entertainment

Airlines *NEW

Yosemite National Park *NEW

MGM Resorts *NEW

AMC Theatres *NEW

Disneyland *NEW

Walt Disney World *NEW

SeaWorld *NEW

Tyler Perry Studios

Disney Springs

Yellowstone National Park

Four Seasons Hotels and Resorts

MGM Grand

Caesars Entertainment Corporation

Six Flags

U.S. Travel Association

Wynn

2Manufacturing

Tesla

Ford Motor Company

JBS USA

Volkswagen

Ford, GM and Fiat-Chrysler

Kroger

Pepsi, Coca-Cola, Bridgestone Tire, GE

3Restaurants

NYC Outdoor Dining *NEW

California State Restaurants

McDonalds

Chili’s

Dine Brands Global, Inc.

Darden Restaurant Inc.

Shake Shack

National Restaurant Association

Starbucks

Page 3: JUNE 12, 2020 Return to Work: Market Practices by Industry

Contents (continued)

4 Retail

Rent-A-Center

Sephora

American Rental Association

Children’s Place

Apple

U-Haul

Planet Fitness

Bank Branches

Soulcycle

Nordstrom

Macy’s

Chico’s PAS

Kroger

5 Corporate Offices *NEW

Financial Institutions

NYSE Trading Floor

Technology Companies

Apple

Facebook

Google

Salesforce

Autodesk

Return to Work Council

Elevator Companies

Saltmine

6 Sports

NFL *NEW

Goldfish Swim School *NEW

Major Professional Sports

Texas Youth Sports

USA Swimming

MLB

PGA TOUR

7 Education

California Dept. of Education *NEW

Los Angeles Public Schools *NEW

Notre Dame

Georgia University System

NYU & University of South Carolina

Yale & California State University system

Indiana State University

University of Missouri

Oregon State University

Page 4: JUNE 12, 2020 Return to Work: Market Practices by Industry

K I R K L AN D & E L L I S

Reopening Guidance –Travel, Hotels and Entertainment

Page 5: JUNE 12, 2020 Return to Work: Market Practices by Industry

K I R K L AN D & E L L I S

Re-Opening Guidance – Travel, Hotels and Entertainment Airlines

5

*NEW

In a video interview, Robin Hayes, JetBlue CEO,

discussed in an interview the state of the airline industry,

what it’s like to fly post-coronavirus and his expectations

for this air travel this summer.

Alaska Airlines announced it has expanded Next-Level Care, the

culmination of nearly 100 different measures put in place to enhance

the safety and well-being of guests and employees.

"Caring for our guests and employees and ensuring their safety has

always been our number one priority. COVID-19 has touched all of us

in some way and it prompted us to fundamentally change the entire

travel experience," said Alaska Airlines CEO Brad Tilden. "Next-Level

Care has been informed by medical experts, employees and guests, to

ensure our customers are safe, whenever they're ready to fly."

Delta Air Lines next week is launching a program to test employees for

active COVID-19 and antibodies under a partnership with the Mayo

Clinic and Quest Diagnostics, according to an employee memo.

Delta also announced the launch of a “Global Cleanliness” division

dedicated to innovating and evolving our already-high cleanliness

standards.

Page 6: JUNE 12, 2020 Return to Work: Market Practices by Industry

K I R K L AN D & E L L I S

Re-Opening Guidance – Travel, Hotels and Entertainment Yosemite National Park

6

*NEW

On June 10, 2020, NPR reported that Yosemite National Park

is reopening with many restrictions after shutting down in

March to protect people from COVID-19. Only about half of the

average June visitors will be allowed in, and they must make

an online reservation for each car. Also, park shuttles aren't

operating.

The park began accepting reservations Tuesday. It will issue

1,700 day passes each day and an additional 1,900 passes for

reservations at campsites or hotels in the park.

"We're going to be monitoring conditions daily. We're going to

make adjustments as needed. And we're going to work to

maintain safe conditions for visitors," said Jamie Richards, a

spokesperson for the park.

Those who arrive at the park without reservations will be turned

away at the gate. People who visit on Yosemite Area Regional

Transportation System (YARTS), by bus, on foot or on

horseback don't need a day-use reservation. Annual pass

holders will still need to get a day-use reservation ahead of time.

Only two campsites are open, one larger site with a limit at 50%

capacity and a smaller camp that allows horses. Other camp

facilities are closed because of limited staffing.

During the nearly three-month closure, wildlife has flourished

without the usual human visitors and their cars. Richards said

it'll be interesting to see how animals in the park respond again

to people.

Page 7: JUNE 12, 2020 Return to Work: Market Practices by Industry

K I R K L AN D & E L L I S

Re-Opening Guidance – Travel, Hotels and Entertainment MGM Resorts

7

*NEW

On June 9, 2020, USA Today reported that MGM Resorts

announced Luxor and The Shoppes at Mandalay Bay

Place will reopen on June 25.

"It was exciting and emotional to see the energy in Las

Vegas last week as we welcomed back our employees

and reopened our doors to guests for the first time in

months," said Bill Hornbuckle, MGM Resorts' Acting CEO

and President.

"Our guests are having a great time and are thrilled to be

back in the city they love. We are eager to get more of our

employees back to work and enhance the Las Vegas

experience with additional resorts.“

MGM has not released reopening dates for these hotels:

Park MGM, NoMad, Mirage, Vdara and Delano. The

NoMad is tucked inside the Park MGM, while Delano is

part of the Mandalay Bay complex.

Caesars Entertainment, which together with MGM

dominates the Las Vegas Strip, opened Caesars Palace,

Flamingo Las Vegas and Harrah's Las Vegas last week,

but as with all hotels, it is opening restaurants and other

hotel amenities in phases.

Page 8: JUNE 12, 2020 Return to Work: Market Practices by Industry

K I R K L AN D & E L L I S

Re-Opening Guidance – Travel, Hotels and Entertainment AMC Theatres

8

*NEW

On June 9, 2020 The New York Times reported that AMC Theaters, the world’s largest cineplex operator, announed that “almost

all” of its locations in the United States and Britain would reopen next month.

Theater executives say they are confident that aggressive

safety measures will offset any fears.

Some states, including California, the nation’s No. 1 movie

market (New York is second), are requiring cinemas to limit

capacity to 25 percent, at least initially. Groups will be seated

at least six feet apart in a “checkerboard” style.

Some cinemas may designate arrival times for ticket buyers

to reduce last-minute crowding at concession counters.

More theaters will allow patrons to order concessions with

their phones. Seats will be sanitized before each showtime;

California officials asked theater owners to consider using

disposable seat covers.

Theater employees will be required to wear masks.

Moviegoers may only be encouraged to wear them.

AMC said it was looking into high-tech vacuums,

“electrostatic sprayers” and upgraded ventilation systems.

Clorox may serve as an cleanliness adviser.

“We are confident we are taking the necessary steps on a

broad array of fronts,” Adam Aron, AMC’s chief

executive, said.

Page 9: JUNE 12, 2020 Return to Work: Market Practices by Industry

K I R K L AN D & E L L I S

Re-Opening Guidance – Travel, Hotels and Entertainment Disneyland

9

*NEW

On June 10, 2020, CNN reported that Disney Parks, Experiences and Products announced proposed plans for a phased

reopening of the Disneyland Resort. Pending state and local government approvals, Disney’s Grand Californian Hotel & Spa

and Disney’s Paradise Pier Hotel plan to reopen on July 23, and Disneyland and Disney California Adventure will plan to

reopen on July 17. Additionally, Downtown Disney District will begin reopening on July 9.

As in Orlando, Disney says the Disneyland resort will

reopen with "enhanced health and safety measures." The

company said that theme park capacity will be

"significantly limited to comply with governmental

requirements and promote physical distancing.“

The company added that additional information on the

reopenings will "be shared soon.“

Disney said last month that it was implementing several

measures to reopen safely and prevent the spread of the

coronavirus at its Disney World resort. Employees and

guests will be required to wear face coverings and

undergo temperature screenings before entering the

parks. It will also temporarily suspend parades, fireworks

and other events that create crowds.

The Disneyland theme parks are "tiny in physical size

compared to the Orlando-area parks," Niles said.

"Maintaining social distancing is going to be much

tougher for Disney in California," he added. "It's going to

require some creativity and a lot of the experience that

Disney has learned from getting its parks ready to go in

Shanghai and Orlando.“

Bob Chapek, Disney's CEO, told CNN Business that he

believes it's safe for guests to return to the company's parks

even as the pandemic continues.

"We've done everything we can to open up responsibly,"

Chapek said last month regarding the opening of Disney

World. "Taking the guidance of local health officials, state

health officials, national health officials, plus our own well-

qualified doctors on staff to create an environment to create

new operating procedures, to create new policies, to do new

training, new standards of hygiene."

Page 10: JUNE 12, 2020 Return to Work: Market Practices by Industry

K I R K L AN D & E L L I S

Re-Opening Guidance – Travel, Hotels and Entertainment Walt Disney World

10

*NEW

On May 27, 2020, in a post on Disney Parks Blog, Thomas Smith, Editorial Content Director of Disney Parks revealed that “Walt

Disney submitted a proposal to the Orange County Economic Recovery Task Force in Florida describing our approach for a

phased reopening of Walt Disney World Resort theme parks planned to begin on July 11, 2020.”

“Pending Orange County and state approval, our Walt Disney World Resort

proposal plans for Magic Kingdom Park and Disney’s Animal Kingdom to begin a

phased reopening to the general public on July 11, followed by EPCOT and

Disney’s Hollywood Studios on July 15. In preparing to reopen during this unusual

time, we have to manage our theme parks in a very different way from what we’ve

known before. As we begin to reach out to our cast members and call them back

to work, they will be focused on operating our parks in a responsible way that

continues to give our guests opportunities to create magical Disney memories.

This phased reopening will demonstrate a deliberate approach, with limits on

attendance and controlled guest density that aligns with guidance on physical

distancing. That means certain experiences we know draw large group gatherings

– such as parades and nighttime spectaculars – will return at a later date. In

addition, “high-touch” experiences such as makeover opportunities, playgrounds

and character meet and greets will remain temporarily unavailable, but characters

will still be in our parks to entertain and delight our guests.

Because theme park capacity will be significantly limited as we welcome guests

back to the magic, we will manage attendance through a new theme park

reservation system that will require all guests to obtain a reservation for park

entry in advance. At this time, we are temporarily pausing new ticket sales and

Disney Resort hotel reservations so we can focus on guests with existing tickets

and reservations (Disney Vacation Club members can still make new

reservations). Existing ticket holders and Annual Passholders will be able to make

reservation requests in phases before new tickets are sold; we’ll be reaching out

to these guests soon to provide additional details. We will resume new ticket

sales and hotel reservations after that period of time. Theme park reservations

will be limited due to attendance limitations and will be subject to availability. More

details about this new reservation system will be available soon.”

Page 11: JUNE 12, 2020 Return to Work: Market Practices by Industry

K I R K L AN D & E L L I S

Re-Opening Guidance – Travel, Hotels and Entertainment SeaWorld

11

On May 27, 2020, it was reported that SeaWorld Entertainment presented reopening plans Wednesday morning to the Orange

County Task Force. Those plans include a proposed reopening date of June 10 for an employee appreciation day and then June

11 for a public reopening. The date and protocol changes aren't set in stone. The plans were approved by the task force and now

head to Gov. Ron DeSantis for final approval. Watch the proposal plans here.

The plans presented Wednesday morning include just

the parks in Orlando: SeaWorld, Aquatica and Discovery

Cove. SeaWorld Entertainment parks in other areas,

including Busch Gardens in Tampa, will most likely have

similar proposals but possibly different reopening dates.

Proposals to reopen Busch Gardens and Adventure

Island in Tampa will have to be approved by

Hillsborough County.

Here's what SeaWorld's reopening plans look like for its Orlando parks:

► Guests age 2 and up will be required to wear a face-covering when in

the parks

► Ground markings will be installed at key guest areas as well as

signage throughout the park

► Enhanced cleaning and sanitation: Especially in high-contact areas

► Employee and guest temperature screening: For both employees

and guests

► Encourage employees who are sick to stay home.

► COVID-19 training: More training of all employees of new procedures

and ways to keep themselves and guests safe.

► Encouraging contactless payments across the parks

► Installing plexiglass in high-traffic and close-contact areas

► Increasing hand sanitizing stations

► All guests will undergo temperature screenings before entering the

parks

► Seating layout changes in restaurants to promote social distancing

► Tables and chairs will be frequently sanitized; condiment and topping

stations will be closed; utensils will be prepackaged

► Paper menus will be used

► Buffet service will be adjusted or closed

► Retail lines and shops will have more markings to promote social

distancing

► Bagging and wrapping material will be given to guests to minimize

contact

► Animal viewing areas will have markings for distancing

► Certain tours and interactions will be restricted to one person at a

time

► Certain animal attractions will be modified

Page 12: JUNE 12, 2020 Return to Work: Market Practices by Industry

K I R K L AN D & E L L I S

Re-Opening Guidance –Travel, Hotels and EntertainmentTyler Perry Studios

12

On May 20, 2020, Variety reported that Tyler Perry announced a

plan to reopen his studios.

“When Charles Gregory lost his battle with COVID-19 in early

April, Tyler Perry took to social media to pay tribute to the

Emmy-nominated hairstylist with whom he’d collaborated since

2006 on projects like “House of Payne” and “Madea Goes to

Jail.” It’s why, in reopening Tyler Perry Studios and beginning

production on his BET series “Sistas” on July 8, Perry says he

and his team are taking the utmost precautions amid the

coronavirus pandemic. “After losing a crew member, it hit home

with all of us. It was a wake-up call,” Perry tells Variety.

Heightened safety and sanitation procedures in the

middle of this health crisis seem like a massive job. What

do you anticipate?

It’s an enormous undertaking and an enormous cost to the

budget. And I just have to say that Scott Mills at BET and Bob

Bakish [at ViacomCBS] were completely understanding of

what that meant [financially]. But they also understand being

the first to go back is one thing, but also being a company that

has 90% African American workers — and we are the most

affected by COVID-19 — it had to be done right. So just for

them to step up speaks a great deal.

Your team will be testing the crew and cast before they

come in (with cast tested before they get on the plane).

And then again, once everyone comes to the studio and

then four times during the shooting schedule/production.

What other measures will you be incorporating?

We’ll still be wearing masks. We cut our crew size down

drastically. What we do when we’re doing intimate scenes, it’s

called a closed set, which means a bare minimum of people

on set. So that is what we’ll be doing for every setup.

Page 13: JUNE 12, 2020 Return to Work: Market Practices by Industry

K I R K L AN D & E L L I S

Re-Opening Guidance –Travel, Hotels and EntertainmentTyler Perry Studios (continued)

13

And in terms of some of those intimate scenes, there’s

been a lot of questions about how you even write a scene

where two people are handshaking or hugging or kissing.

Do you see that going away during this period? Or do

you have a plan for how to incorporate those moments?

I think it has to go away unless there’s adequate testing. And

the testing that we’re using through Dr. Del Rio of Emory has a

98% accuracy rate. We wouldn’t just run in immediately and

start shooting scenes where I’ve got four women in close

contact with each other like [on] ’Sistas.’ It would be after our

fourth day, when we test again, that we would get into some of

those scenes.

It takes about four hours before they get results back and

everyone is quarantined until they find out their results.

Lay out the timeline for us in terms of the measures you

guys are taking.

It’s really a military effort and no better place to do that than a

former military base. People pull up in their cars to get the

test, and then they park. All the cars will be wiped down inside,

sanitized and parked in the parking lot. Then their bags will

come on to a belt, where we will have them open them and

show them how to clean their bags and all their other stuff

before they go into the rooms. We’re giving packing

instructions before they come — to come with minimal things

and wipe everything down — and then [cleaning again] as

they get there, just as an added measure of precaution that

we’re not bringing the virus in. One of our stages will be our

receiving area, where everything will come into and get

sanitized before it goes into our quarantined area.

And then the cast and crew will go to their rooms, which

are part of the infrastructure of Tyler Perry Studios, and

once they get the test results back and they’ll be cleared

to go on set?

Yes, the following day. But after the four hours, we’ll

probably meet for meals. We’re doing our meals in our

largest stage, which is the size of a football field, to have

people completely spread out in different sections and

different corners of the building, having different catering

pods.

What have the discussions been like about production

insurance?

A lot of that’s going to come down to the union guidelines.

Every time we have insurance conversations, it’s like, “OK,

we love the plan. We’re all in, but we want the union

guidelines.”

After being the first to announce a start date, have other

filmmakers or executives reached out to you — not only

about your plan and trying to do something similar but

also about using the facilities at Tyler Perry Studios?

I’ve had a few questions about what we’re doing and what

the plan is, yes. And there have been some questions about

coming in and shooting after we’re done. They just want to

see that it can work. And this is what I love about my cast

and crew — they’re all bullish on making this happen, and

we’re all locking arms, virtually, to make this thing work.

Page 14: JUNE 12, 2020 Return to Work: Market Practices by Industry

K I R K L AN D & E L L I S

Re-Opening Guidance – Travel, Hotels and Entertainment Disney Springs

14

On May 20, 2020 CNN reported that Walt Disney World

Resort's shopping, dining and entertainment complex, Disney

Springs, began a phased reopening. Universal Orlando's

CityWalk, which also features eateries, shops and

entertainment spots, has recently reopened and has

implemented a similar set of safety precautions that Disney

Springs is putting into place.

Starting at 10 a.m. Wednesday, numerous third-party shops

not directly connected with Disney opened their doors. The

complex will be open until 10 p.m. Not all stores and

restaurants in the complex will be open, and they might have

adjusted their usual hours of operation. On May 27, Disney-

owned shops such the World of Disney are scheduled to

reopen.

What protective measures are being taken?

► Temperature checks: Guests will have their temperatures

checked. If you register above 100.4, you will not be allowed

to enter nor will members of your party. Employees will be

screened as well.

► Face masks: All guests 3 and older and as well workers are

required to wear an appropriate face covering. Guests need

to supply their own face coverings and wear them at all

times, except when dining.

► Cashless transactions: Guests will be highly encouraged to

use credit cards, debit cards, Disney Gift Cards and mobile

pay apps.

► Signs and ground markings: They'll be visibly placed

throughout Disney Springs to help visitors maintain social

distancing.

► Hand sanitizing and cleanings: Watch for numerous hand-

sanitizing stations throughout the complex. Disney says

there will be frequent "cleaning and disinfection in high-traffic

areas such as public elevators and escalators, handrails,

benches, tables, handles [and] restrooms."

What's this about a Covid-19 warning?

On its website, Disney Springs is issuing a health warning to

visitors that it's not responsible if you get an infection during your

visit:

An inherent risk of exposure to COVID-19 exists in any public

place where people are present. COVID-19 is an extremely

contagious disease that can lead to severe illness and death.

According to the Centers for Disease Control and Prevention

(CDC), senior citizens and Guests with underlying medical

conditions are especially vulnerable.

By visiting Disney Springs you voluntarily assume all risks related

to exposure to COVID-19.

Page 15: JUNE 12, 2020 Return to Work: Market Practices by Industry

K I R K L AN D & E L L I S

Re-Opening Guidance – Travel, Hotels and Entertainment Yellowstone National Park

15

On May 18, 2020, Yellowstone National Park reopened on a limited basis.

Yellowstone has outlined a three-phased plan that initially opens the

South and East entrances of Wyoming and limits visitor travel to the

lower loop of the park. Montana and Idaho continue to have out-of-state

restrictions in place and the park is working closely with these states

and counties to open the remaining three entrances as soon as

possible.

Summary of Mitigation Actions

Indoor

Public indoor facilities will not open until proper risk

assessments have been conducted and mitigation

measures have been developed and implemented.

Some examples include:

► protective barriers,

► facial coverings,

► metering visitors,

► increased cleaning frequency,

► signage about adherence to CDC and local

health guidelines.

Outdoor

The park is evaluating high-congestion areas to

determine what actions may be appropriate.

Some examples include:

► additional signage,

► parking considerations,

► one-way traffic on boardwalks,

► visitor spacing at public restrooms.

The park may also actively manage high-congestion

areas by limiting the number of vehicles and/or

people entering a specific area.

No commercial tour buses will be allowed during

Phases 1 or 2.

Eager visitors flocked to the popular national park on opening day. The

deluge of people -- thousands of them, according to The Guardian --

reportedly lined up in their cars on the highway, staring at 5:30 a.m., for

the noon reopening.

But as the excited nature enthusiasts took advantage of the partially

opened park and now-waived entrance fees, there was one thing they

reportedly were not doing: following Centers for Disease Control and

Prevention (CDC) protocols for social distancing and wearing face

coverings.

Page 16: JUNE 12, 2020 Return to Work: Market Practices by Industry

K I R K L AN D & E L L I S

Re-Opening Guidance – Travel, Hotels and EntertainmentFour Seasons Hotels and Resorts

16

On May 14, 2020, Hotel Management reported that Four Seasons Hotels and Resorts has entered into a collaboration with Johns

Hopkins Medicine International, the global division of health care and research company Johns Hopkins Medicine, to validate its

new global health and safety program, Lead With Care, and provide ongoing, real-time guidance on the evolving COVID-19

situation. Grounded in the principles of care, trust and service, the Lead With Care program will be reviewed and validated by

Johns Hopkins Medicine experts and implemented at Four Seasons properties around the world.

COVID-19 Advisory Board

JHMI and Four Seasons have established a dedicated COVID-19

advisory board, bringing together Four Seasons leadership and

top experts from JHMI to inform health and safety decisions based

on the latest scientific knowledge.

The advisory board will create, enhance and review current

procedures, along with virtual and in-person training to guide

implementation of Lead With Care across Four Seasons’ global

portfolio.Two Phase Process

Phase one of the collaboration, Review and Validation, involves

a comprehensive review of Four Seasons' existing health and

safety procedures along with enhanced protocols in response

to the current situation at a global, regional and property level.

Phase two, Ongoing Guidance, provides Four Seasons with

ongoing collaboration with the Johns Hopkins Medicine

International team, including direct access to curated critical

updates, relevant COVID-19 research outcomes, and expert

advice to ensure real-time adjustments to operating

procedures. Customized through on-property hygiene officers,

this will allow Four Seasons to respond quickly and anticipate

future needs, providing assurance that all appropriate infection

control safety measures have been taken.

Page 17: JUNE 12, 2020 Return to Work: Market Practices by Industry

K I R K L AN D & E L L I S

Re-Opening Guidance – Travel, Hotels and Entertainment Four Seasons Hotels and Resorts (continued)

17

Enhanced Cleanliness:

► Each Four Seasons property will appoint a hygiene officer focused on

implementing enhancements to already stringent procedures;

► Rooms will be disinfected daily with U.S. Environmental Protection

Agency-approved products and will have blacklight inspection by room

attendants;

► Focused retraining programs for housekeeping teams on all cleaning

protocols are being implemented across the portfolio;

► Public areas will be cleaned hourly with extra attention to frequented

areas, including front-desk counters and public restrooms;

► The COVID-19 advisory board will explore an array of options to equip

properties with the latest tools and technology, including electrostatic

spraying, ozone technology for air purification and/or UV technology for

HVAC systems.

Empowered Employees:

► Lead With Care training building on Four Seasons legendary service

model and diligent attention to detail, ensuring Lead With Care

procedures are delivered in a thoughtful, attentive manner that balances

guest safety with personal reassurance and comfort;

► Training focused on educating and empowering employees to deliver the

enhanced health and safety program with confidence, passing on this

care to each and every guest and resident;

► The COVID-19 advisory board advising on the global training program

for all employees including: ensuring employees have a well-informed

understanding of the disease and its transmission, providing guidance on

appropriate social distancing and use of personal protective equipment,

as well as physical and mental health monitoring and support;

► Employees are undergoing behavioral training, ensuring empathetic,

personalized care and connection are not lost in the absence of close

contact and limited face-to-face interaction.

Heightened Guest Safety and Comfort:

► Lead With Care kits placed in each guestroom

providing masks, hand sanitizer and sanitization

wipes, with additional masks supplied on demand;

► Social distancing measures embedded in all

services for guest protection, including

appropriately spaced fitness equipment, modified

spa menu and services, contactless check-in and

housekeeping services;

► Restaurants and bars may operate with reduced

capacity to ensure adequate space and socially

distant set-up;

► Nearly all restaurants providing a-la-carte service

with digital menus wherever possible;

► In-room dining offering contactless delivery

outside guestrooms along with sustainable,

single-use packaging;

► Four Seasons App and Chat providing guests with

real-time, contactless interactions with employees

from their own device on nine global platforms

and in 100+ different languages.

Page 18: JUNE 12, 2020 Return to Work: Market Practices by Industry

K I R K L AN D & E L L I S

Re-Opening Guidance – Travel, Hotels and Entertainment MGM Grand

18

On May 12, 2020 MGM Grand released its “Seven-Point Safety Plan,” which laid out how exactly the resorts and casinos would reopen

safely. MGM worked with medical and science experts, to develop a multi-layered, seven-point plan designed to deter the spread of the

virus, protect their customers and employees, and help them rapidly respond if a guest or employee shows symptoms or tests positive

for the virus.

“Our properties were created to bring people together and to share common experiences because the human desire to connect is very

real,” Bill Hornbuckle, MGM’s acting CEO and president said in a statement.”

“We have implemented employee-

screening measures to assess signs and

symptoms of infection and the possibility

of recent exposure to someone infected

with the virus.”

“Employees will be provided and required to wear an

approved mask when on one of our properties. MGM

Resorts will also strongly encourage our guests to

wear masks in public areas and will offer masks to

any guests who need one, free of charge.”

“A 6-foot physical distancing policy will be in place,

with floor guides serving as reminders throughout our

properties. From time-to-time, 6-foot distancing will be

challenging—in those cases, reasonable mitigating

protocols will be implemented, such as plexiglass

barriers or face shields for our employees.”“We will continue using proven cleaning products in

accordance with EPA guidelines for coronaviruses,

bacteria and other infectious pathogens. Custom-

built handwashing stations, with soap and water,

and hand sanitizing stations will be readily available

with a visible presence maintained throughout the

property.”

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Re-Opening Guidance – Travel, Hotels and Entertainment MGM Grand (continued)

19

“We have always placed a high priority on air

quality for our guests and have reviewed the

operation of our HVAC systems to identify

additional opportunities to enhance their

effectiveness. Rigorous measures in

accordance with the established guidelines

to help mitigate the risk of virus transmission

have been taken throughout our properties.”“In the unfortunate event a guest or employee tests

positive for the virus, we will activate incident response

protocols to ensure the infected individual has access to

medical treatment, exposed areas are thoroughly sanitized

and, when possible, notify those who may have come in

close, prolonged contact with the infected individual. MGM

has medical and security personnel on staff to respond

quickly in the event of an incident.”

Guests can confirm their arrival time, add payments

and verify their ID all before setting foot in the lobby.

Once a room has been assigned and is ready for

check-in, guests receive a notification and can

access their room number and a digital room key in

the mobile app. Or, if they prefer a physical Key

Card, guests can utilize the self-serve Key Encoders

in the Lobby.

Alternatively, for guests without smart phones or who

prefer to not use one, they can complete the check-

in process with the support of our employees in a

contactless, line-reduced environment.”

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Re-Opening Guidance – Travel, Hotels and Entertainment Caesars Entertainment Corporation

20

On May 11, 2020, Caesars Entertainment Corporation

“announced that it plans to resume operations at some

properties across its network when permitted by applicable

government or tribal bodies.

Health and Safety Approach

“The health and safety plan includes enhanced cleaning and sanitization of public spaces and guest rooms using CDC-

recommended disinfectants and guidelines intended to limit the spread of the virus. All property employees will be

trained on the new procedures and policies. The Company will instruct all team members to wash their hands for at

least 20 seconds more frequently throughout their shift and signage throughout the properties will strongly encourage

guests to do the same. Hand sanitizer will also be available throughout Caesars’ properties.

At all properties, the Company will facilitate social distancing practices, including by limiting table game spots and slot

machines. Non-gaming offerings, including entertainment, restaurants and bars, will likely be reopened on a phased

basis with limited capacity. Spaces where guests or employees queue, including check-in, elevator lobbies, taxi lines,

employee break rooms and cafeterias, will be clearly marked for appropriate social distancing.

All team members will be provided with a mask and they will be required to wear a mask while at work. Some team

members including housekeeping and security, may receive additional PPE such as gloves based on their role and if

required applicable government or tribal bodies. The Company will also strongly encourage guests to wear masks,

which will be provided by Caesars.

Caesars will implement a health screening program for all employees as part of the process of reopening properties and

bringing team members back to our properties. In addition, through December 31, 2020, Caesars will provide team

members with an additional 10 days of paid COVID Sick Days if they or someone in their household have been

diagnosed with COVID-19.

All team members will be trained on COVID-19 and safety and disinfection protocols. Additional comprehensive training

may be conducted for employees who work in certain areas such as housekeeping, F&B, maintenance, hotel

operations, casino operations and security.”

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Re-Opening Guidance – Travel, Hotels and Entertainment Six Flags

21

“The new normal at Six Flags Magic Mountain and other locations in the

national amusement park chain will include face masks, temperature

checks, reduced attendance, virtual queueing, mobile ordering,

cashless transactions, social distancing and constant sanitization.

Six Flags CEO Michael Spanos laid out a health and safety plan for

when the company’s amusement parks reopen following the COVID-19

pandemic during a conference call with analysts on Thursday, April 30.

“We are committed to taking the necessary measures to make our

guests comfortable visiting our parks,” Spanos said on the call.

Six Flags has developed detailed plans to address the concerns of

customers and gain the trust of state and local governments, Spanos

said. Preparing the parks to reopen would take 2 to 3 weeks. The top priority for visitors: Sanitization. Six Flags had already

stepped up sanitizing its parks before the coronavirus closures.

Once the parks reopen, rides will be wiped down throughout the

day and hand-washing and hand-sanitizing stations will be

installed throughout the parks.

Social distancing will be continually enforced — from the parking

lots and queues to the rides and dining areas. Employees will be

assigned to coach and direct visitors to maintain 6 feet of

separation at all times.

Six Flags will limit the number of riders waiting in queues and

boarding coasters and rides. Markers painted on the ground will

indicate the spots in line where riders should stand to encourage

social distancing.

Six Flags is already testing virtual queueing, mobile ordering,

cashless transactions and other technology to help move toward

a contactless environment, Spanos said. Virtual queueing and

mobile ordering will be available in the “next few months,” he

said.”

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Re-Opening Guidance – Travel, Hotels and Entertainment U.S. Travel AssociationOn May 4, 2020, the U.S. Travel Association, submitted to the White House and state governors a 15-page report called “Travel in

the New Normal” outlining health and safety guidelines for a cautious reopening of the travel industry

The report was a collaborative effort with medical and infectious disease experts. It does not offer any timeline but presents a

layered approach to restore travelers’ confidence by showing that all sectors of the business are adapting consistent best practices

going forward

1. Create Transmission Barriers

a) Travel businesses should adapt operations, modify employee practices and/or

redesign public spaces to help protect employees and customers.

► Reinforcing hand hygiene, Utilizing personal protective equipment (PPE),

Installing physical barriers and Encouraging physical distancing.

b) Travel businesses should consider implementing touchless solutions to limit the

opportunity for virus transmission.

► Such measures may include adopting contactless technologies or

procedures for: Ticketing; Identification; Check-in; Payment for goods and

services; Automated ordering and pick-up for food and services; and A

broader range of travel and hospitality amenities.

2. Enhance Sanitation

a) Enhanced sanitation procedures should include:

► Establish a policy implementing more frequent hand washing by all

employees; Sanitizing more frequently, using products and disinfectants that

meet requirements for effectiveness against COVID-19; Providing hand

sanitizer in public areas; Modifying business hours when necessary to carry

out thorough sanitation and disinfection procedures; Providing new training

for employees on implementing these measures; Researching technological

innovations and testing new procedures to enhance sanitation

3. Promote Health Screening

a) Travel businesses should adopt health screening procedures that require all

employees: To monitor their health; To not report to work if they are ill and/or

showing any symptoms; and To self-isolate if showing symptoms of COVID-19,

if awaiting test results, or if diagnosed with COVID-19

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Re-Opening Guidance – Travel, Hotels and Entertainment WynnOn April 22, 2020, Wynn announced a proposed reopening plan for its casino in Las Vegas, which was created based on the recommendations of five named public health professionals

The 23-page summary plan states that Wynn created more detailed plans for each of its operating departments. The plan proposed partial reopening in early May and expanding the reopening in mid to late May

Wynn had experienced an earlier reopening of its casino in Macau already

Some safeguards Wynn proposed in connection with reopening were:

► Thermal cameras at points of entry for temperature checks (100o+ barred

entry)

► 6 ft. physical distancing recommended and physical layouts reorganized

to ensure compliance (reduced seating capacity, remove chairs, use every

other table)

► Hand sanitizer dispensers at key areas and in guest rooms

► Health reminder signs in guest and employee areas

► On-site EMT 24/7 during initial reopening

► Employee training on reporting suspected guest or employee COVID-19,

how to disinfect, and COVID-19 safety

► Employees must wash (or sanitize) hands every 60 mins. and after higher

risk activities (e.g. sneezing, cleaning)

► On demand COVID-19 testing for employees

► Mandatory masks for all, and mandatory gloves for some, employees

► Virtual employee meetings and employee arrival times

► Security screening at guest arrival (temperature check, mask and hand

sanitizer recommended (not required), COVID safety signs)

► Casino doors propped open or automated

► Employees prohibited from touching car/taxi doors (no valet)

► Cars disinfected between each guest (max 2/car; 4/SUV)

► Elevator buttons disinfected at least 1x/hr (4 max/elevator)

► Disinfection certification stickers broken upon guest entry

► COVID-19 awareness card in guest rooms

► Hospital disinfectant cleaners (common areas, guest rooms, laundry,

employee areas, HVAC)

► PPE distribution locations

► Employees use every other workstation

► Supervisors / managers break up any congregating groups

► No buffets

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Reopening Guidance –Manufacturing

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COVID-19 Re-Opening Guidance – ManufacturingTesla

25

On May 9, 2020 Tesla released it’s Return to Work Playbook which was

“was modeled after the comprehensive return to work plan we

established at our Shanghai Gigafactory, which has seen smooth and

healthy operations for the last three months.”

Preparing the Building

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COVID-19 Re-Opening Guidance – ManufacturingTesla

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Prepare the Workforce

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COVID-19 Re-Opening Guidance – ManufacturingAuto Manufacturing – Ford Motor Company

27

On May 7, 2020 Ford announced “it would restart vehicle

production May 18 and bring back the first wave of employees

who can’t work remotely.”

“We’ve been working intently with state and federal governments,

our union partners and a cross-section of our workforce to reopen

our North American facilities,” Ford COO Jim Farley said. “We

have reopened our facilities in China, successfully begun our

phased restart in Europe and have been producing medical

equipment in Michigan for more than six weeks and are using the

lessons from all of that to ensure we are taking the right

precautions to help keep our workforce here safe.”

The ramp-up process will be gradual, as workers need to adjust to

the new health and safety protocols, and the entire supply chain

needs to get up to speed, officials said.

“We’ve developed these safety protocols in coordination with our

union partners, especially the UAW, and we all know it will take

time to adjust to them,” said Gary Johnson, Ford’s Chief

Manufacturing and Labor Officer. “We are in this together and plan

to return to our normal operating patterns as soon as we are

confident the system is ready to support.”

Ford is implementing a staggered approach to bring back

approximately 12,000 “location-dependent” employees who are

can’t do their jobs remotely, including product development, IT,

facilities management and more.

Ford has created a “Manufacturing Return to Work Playbook” to

help workers use best practices and learn from experts around

the world.

Some of the safety protocols include:

► Daily online employee and visitor health self-certifications

completed before work every day. Employees or visitors who

indicate they may have symptoms or may have been

exposed to the virus will be told not to come to Ford facilities.

► No-touch temperature scans upon arrival. Anyone with a

raised temperature will not be permitted to enter and will

need to be cleared of symptoms before returning to work.

► Required face masks for everyone entering a Ford facility.

► Every Ford team member will be provided a care kit including

face masks and other items to help keep them healthy and

comfortable at work.

► Safety glasses with side shields or face shields will be

required when jobs don’t allow for social distancing.

► More time between production shifts to limit interaction

between employees and allow for additional cleaning.

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COVID-19 Re-Opening Guidance – ManufacturingAuto Manufacturing – Volkswagen AG“Volkswagen AG has rolled out a list of 100 workplace changes it plans for building cars as it begins reopening its European

factories this week and plants in other countries, including the U.S., after April 27. Among them, workers will no longer pass

materials to each other by hand, setting them down instead. Employees will line up single-file to enter factory gates, keeping a 6-

foot distance. The overhaul is so exhaustive, union officials have said, staff will have to take extra time to absorb the new rules

Some measures, such as lengthening time between shifts and using fewer workers in some areas, are expected to hamper

productivity, consultants and executives say. “If necessary, we will produce less rather than take any risks,” said Andreas

Tostmann, Volkswagen's global production chief. “We won’t have the entire workforce back in the early days, but rather

successively increase capacity”

“Volkswagen is rolling out new rules for workers returning to

factories in Europe. Here's a look at the changes

At Home

► Worker takes temperature and goes over COVID-19

symptoms checklist

► Worker puts on VW coveralls and work shoes

Inside the Factory

► Workers place material (pallets or small boxes of parts) at a

pickup point marked on the floor, other workers come and

pick it up

► Before breaks or after shifts, workers disinfect their tools

► Workers must maintain social distancing of six feet at all

time

► Lunch is brought from home and eaten at work stations”

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COVID-19 Re-Opening Guidance – ManufacturingAuto Manufacturing – Ford, GM and Fiat Chrysler

On May 5, 2020, The United Auto Workers union which “represents U.S. hourly workers at Detroit

automakers gave its tacit approval. . . for the companies to restart production amid the coronavirus

pandemic, after Fiat Chrysler [and GM] said it expected to reopen [their] North American plants on

May 18. While in factories, employees will work at least six feet apart from one another whenever

possible, the companies said. Employee workstations will be separated by clear plastic panels.

Workers will also wear surgical-style face masks and clear plastic face shields whenever they're

required to work close to one another.”

On April 20, 2020, a Wall Street Journal article summarized the recent developments of various auto

manufacturing plants as they adapt to the COVID-19 environment.

“Ford, General Motors Co. and Fiat Chrysler Automobiles NV said workers would see changes when

their U.S. factories reopen in the coming weeks, such as a requirement to fill out daily

questionnaires ‒ likely online before arrival ‒ about symptoms, and temperature checks.”

The companies said they were taking steps to reduce interaction during the flow of factory life.

Where possible, departing workers would use a separate exit from those arriving for the next shift,

instead of filing by one another through turnstiles. Seating in kitchen areas would be spread out,

with common appliances such as microwaves sometimes removed.”

Ford, at one plant making protective gear for medical workers, is experimenting with workers

wearing wristbands that alert them if they come within 6 feet of another, a Ford spokeswoman said.

Specific measures to maintain 6-foot guidelines will require auto makers and many parts suppliers to

rejigger some tasks and may not be feasible, said Kristin Dziczek, a labor expert at the Center for

Automotive Research, a research group. For example, bolting an engine into a vehicle typically

requires more than one worker standing underneath.

The car companies say they are still working out assembly-line changes. Jim Glynn, GM's

workplace-safety chief, said spacing workers would be one of the biggest hurdles to resuming work.

GM would give extra protective gear to those working in proximity, he said.”

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COVID-19 Re-Opening Guidance – ManufacturingJBS USA

On April 24, 2020 JBS USA announced it had reopened its

Greeley Beef Facility “after quarantining the workforce for a

period of time exceeding recommendations from the U.S.

Centers for Disease Control and Prevention (CDC). To

enhance the company’s existing daily temperature screening

efforts, symptomatic team members will now be provided

free, on-site testing, conducted in coordination with the Weld

County Department of Public Health and Environment

(WCDPHE), before entering the facility. Any team member

with a fever or other confirmed COVID-19 symptoms will be

immediately sent home”

“During the closure, the company continued its common

practice of deep-cleaning the facility, installed a new

ventilation system for the fabrication cafeteria, enhanced

existing social distancing protocols, finalized previously

initiated installation of physical barriers on production lines,

conducted additional online training for COVID-19 symptom

detection, and increased signage in multiple languages to

educate team members on ways to proactively prevent

potential spread. JBS USA previously hired third-party

epidemiologists from the University of Colorado, who

evaluated the company’s existing COVID-19 protocols and

procedures at the facility”

The next slide provides further details of measures put in

place upon re-opening

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COVID-19 Re-Opening Guidance – ManufacturingJBS USA (continued)“In addition to the new screening and testing protocol, the company previously implemented the following preventive measures at the

Greeley facility to provide a safe working environment for its team members:

Health & Safety

► Health screenings for every person before they enter the facility each day, including temperature checks and symptom screenings

► Providing extra PPE (personal protective equipment), including masks

► Restricting access to the facility and not allowing visitors

Social Distancing

► Social distancing by staggering starts, shifts and breaks, and increasing spacing in cafeterias, break and locker rooms

► Onsite tents to create more space during break and lunch times

► Plexiglass dividers on all lunch tables, both inside and outside

► Signs and traffic flow markers throughout the facility

► Lines on the floors and walls to reinforce a six-foot separation at all times

► Physical barriers between team members while working on production lines

Sanitation

► Hand sanitizing stations installed throughout the facility + Boot foam sanitizer when entering the facility

► Sanitization team who continuously cleans and sanitizes the facility, including common areas beyond the production floor

► Fogging key areas in the plant at least once a week by a trained third-party sanitation crew

Benefits

► Removing vulnerable populations from facilities, offering full pay and benefits

► Requiring sick team members to stay home from work

► Waiving short-term disability waiting periods

► Providing free 100% preventive care to all team members enrolled in the company’s health plan

► Offering free services for team members enrolled in the company’s health plan that allow for virtual doctor visits at no cost

Education & Training

► Management and supervisor training on what to look for and how to prevent COVID-19 in the plant

► Signage noting the requirement of wearing a face mask and how to properly wear it

► Educating team members on COVID-19 symptoms, how to prevent the virus and the importance of practicing social distancing at home

and in the community”

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COVID-19 Re-Opening Guidance – ManufacturingKroger

On April 21, 2020, Kroger grocery stores published advice for companies designing reopening plans

based on its experience as an essential business that has stayed open during the COVID-19 pandemic.

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COVID-19 Re-Opening Guidance – ManufacturingKroger (continued)

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COVID-19 Re-Opening Guidance – Manufacturing

On April 20, 2020, a Wall Street Journal article summarized the recent developments of various manufacturing plants as they

adapt to the COVID-19 environment

“Pepsi-Cola bottling plants in New York are giving factory workers surgical masks and

checking their temperatures at the door. ‘A lot of this is reacting in real-time,’ said Jeffrey

Honickman, chief executive of the Honickman companies, a group of East Coast bottlers

including Pepsi-Cola Bottling Co. of New York. ‘I never thought we'd be doing any of these

things. We’re learning as we go along.’”

“A rival Coca-Cola bottler has given employees thermometers to monitor themselves and red

bandannas as face covers at work. A spokeswoman for the Coke bottler, Liberty Coca-Cola

Beverages LLC, said its policies would evolve as it identified best practices and received

more guidance from health officials.”

“Tire maker Bridgestone Corp., which recently restarted five U.S. factories, said it suspended

rules regarding unexcused absence to encourage workers feeling sick to remain home and

has installed partitions at some plants to maintain 6 feet between employees.”

“At GE Appliances factories, nurses are available on site, and “social-distance ambassadors”

monitor behavior and address employee issues that may arise, a company spokeswoman

said. The company, which Chinese appliance maker Haier Group bought from General

Electric Co. in 2016, taped off some factory restroom urinals so workers wouldn't stand too

close to each other, according to company materials.”

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Reopening Guidance –Restaurants

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Re-Opening Guidance – RestaurantsNYC Outdoor Dining

36

On May 28, 2020, the New York Times reported that with the

weather getting warmer and New Yorkers getting antsier, the

New York City Council wants to force Mayor Bill de Blasio’s

hand on outdoor dining.

The Council introduced legislation Thursday afternoon, backed

by the restaurant industry, requiring the mayor to find a way to

open streets, sidewalks and public plazas to outdoor dining.

Corey Johnson, the Council speaker, and Councilman Antonio

Reynoso of Brooklyn are spearheading the effort. “The

restaurant and the food industry has been struggling just as

much as any other businesses in our city,” Mr. Reynoso said at

the Council’s hearing on Thursday, adding that the process

would be “something that can be done very quickly and in a

timely fashion.”

Andrew Rigie, executive director of the New York City Hospitality

Alliance, a business group, said the idea was to require the

mayor to establish a framework to identify appropriate places for

restaurants to sell food and beverages outside, and create a

mechanism by which businesses and community boards could

submit suggestions.

The bill would also require the city to set health and safety

requirements for such operations.

“Our hope is there may be areas where entire streets could be

shut down for restaurant service,” Mr. Rigie said. “Other places

you may be able to extend the sidewalk, while keeping a lane of

cars and bike lanes. Other places, you may be able to use

pedestrian plazas. We really need to be creative.”

Rockwell Group, is known for designing some of NYC’s buzziest

restaurant destinations, such as Union Square Cafe’s revamp and

Nolita Indonesian hotspot Wayan. The company teamed up with

industry trade group the NYC Hospitality Alliance on a pro bono

basis to start sketching out how restaurants could set up safely

outdoors if the city allows.

*NEW

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Re-Opening Guidance – RestaurantsCalifornia State Restaurants

37

On May 12, 2020, California Gov. Gavin Newsom announced the state’s long-awaited guidelines for the reopening of restaurants for

sit-down dining.

Some important highlights to note:

► Restaurants must “provide disposable menus to guests and make menus available

digitally so that customers can view on a personal electronic device, if possible. If

disposable menus cannot be provided, properly disinfect menus before and after

customer use.”

► Restaurants must also “discontinue pre-setting tables with napkins, cutlery, glassware,

food ware, etc. These should be supplied individually to customers as needed. Do not

leave card stands, flyers, napkin holders, or other items on tables.”

► Same goes for condiments: “Suspend use of shared food items such as condiment

bottles, salt and pepper shakers, etc. and provide these foods in single serve

containers, if possible. Where this is not possible, shared items such as condiment

bottles, shakers, etc., should be supplied as needed to customers and disinfected after

each use.”

► “Takeout containers must be filled by customers and available only upon request.”

► And tablecloths might become a thing of the past: “Dirty linens used at dining tables

such as tablecloths and napkins should be removed after each customer use and

transported from dining areas in sealed bags. Employees should wear gloves when

handling dirty linens.”

► Restaurants must also “discontinue tableside food preparation and presentation such

as food item selection carts and conveyor belts, guacamole preparation, etc.”

► And forget grabbing a mint on your way out: “Do not leave out after-meal mints,

candies, snacks, or toothpicks for customers. Offer them with the check or provide only

on request.”

► Brewpubs, breweries, bars, pubs, craft distilleries, and wineries must remain closed if

they don’t offer sit-down dining, but they can reopen if they “contract with another

vendor to...serve dine-in meals.”

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Re-Opening Guidance – RestaurantsMcDonalds

38

Re-Opening Plan

On May 14, 2020 the The Wall Street Journal reported that

“McDonald’s Corp. is asking its hundreds of U.S. franchisees

to enforce social distancing in its restaurants, and either close

their public soda fountains or deploy a staff member to

monitor them, according to a 59-page dine-in reopening guide

viewed by The Wall Street Journal.

The illustrated guide, written by the company last week,

outlines the challenges that McDonald’s expects employees

to face as states begin to allow for sit-down restaurant

service while upholding social-distancing rules. A three-page

question-and-answer section in the guide covers security risks

to workers managing resistant customers or loiterers.

The guide also shows how complex—and expensive—

reopening dining areas will be and raises questions about the

cost structure of that business for franchisees while concerns

about the pandemic remain.

New purchasing recommendations, including foot-pulls to

allow customers to open bathroom doors without using their

hands, could lead to new expenses and logistical

considerations for McDonald’s hundreds of U.S. restaurant

owners, franchisees said. The guide includes a list of products

such as a $310 automatic towel dispenser and a $718

touchless sink

All service workers also need to be outfitted with masks and

gloves, and restaurants need to make face shields available

for customers in jurisdictions requiring them, the guide said.”

Employees

“A top concern, franchisees said, is finding enough workers.

The chain’s official franchisee group wrote to restaurant

owners last month that employment at their U.S. restaurants

has dropped by 100,000 people since the crisis began.

Application numbers have dropped too, they wrote.

Restaurant owners say they are worried that workers will stay

away because they fear contracting the virus or because their

unemployment benefits pay them more than work at

McDonald’s.”

Customer Interaction

“The guide provides talking points for confronting customers

who don’t want to follow distancing guidelines, as well as

people lingering in bathrooms, sleeping outside or

panhandling from guests.

If a customer wearing a mask is worried about interacting with

others who aren’t, employees should find the guest another

spot to sit or offer to bring food to their car, the guide

recommended. Workers should escort customers who sit too

near others to another section, the guide said.

Workers are to bring food to customers in a bag folded closed

twice, on a tray removed as soon as a diner verifies it is

correct. Workers should make customers feel welcome with a

thumbs-up, hand signals or a verbal greeting, the guide said.”

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Re-Opening Guidance – RestaurantsChili’s

39

We're (still) following safe social distancing practices

► Our Team Members are maintaining the recommended six feet social distancing

standards at all times

► For dine-in Guests, we are seating parties safely apart and limiting seating based

on local mandates

► For To Go pickup and curbside orders, we ask that Guests remain in their vehicles

and our team will bring your order directly to you, placing orders in the trunks of

Guests cars or on the passenger side to reduce physical touchpoints

► We’re encouraging our Guests to pay online or through our table top device to

reduce physical touchpoints

Disinfecting standards continue to remain top of mind

► Our Team Members are disinfecting all surfaces every 30 minutes and

paying close attention to highly trafficked areas, surfaces, equipment and

more

► We’re using disinfectant shown to be effective against COVID-19

► Our team installed disinfecting stations at every entry point of the

restaurant

► Thoughtful consideration about what’s on our tables that our Guests

interact with each visit

We're (still) adhering to strict Team Member safety standards

► Our Team Members are required to wear face masks covering both their nose

and mouth, and gloves at all times

► Our Team Members are washing their hands for a minimum of 20 seconds

every 30 minutes and after touch points such as handling payment and

between glove changes

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Re-Opening Guidance – RestaurantsDine Brands Global, Inc. (Applebee’s and IHOP)

40

“IHOP and Applebee’s Neighborhood Grill & Bar have started opening dining rooms in

Georgia and Tennessee as restrictions are loosened in the wake of the COVID-19

pandemic.

Although just two-days in to the reopenings, management of parent company Dine

Brands Global Inc., were fairly upbeat.

CEO Steve Joyce told Nation’s Restaurant News that the chains were following

Tennessee’s regulations that limit occupancy to 50% of capacity, although traffic has been

far too low for them to have to worry about that yet.

“It’ll be good when that’ll be an issue for us. It’s not an issue now,” he said.

He added that Applebee’s president John Cywinski told him that, of the guests who are

choosing to eat in the dining room, “they’re all having a drink.”

“We’ve got everyone in masks and gloves. We’re directing [customers] in the parking lot

so we don’t have people gathering there, either, or congregating at the opening. It’s pretty

easy, because it’s literally just starting,” Joyce said.

He said the chain’s franchisees would “apply best-practice learning before we begin a

smart, measured and sequenced expansion in Texas, Oklahoma, Iowa, Utah, Alaska,

North Dakota, Montana, Missouri, and as of this morning it appears Nebraska will be

opening up as well.”

“It’s certainly conceivable we have more than 200 full-service restaurants open next

week,” he added.

Joyce said both chains would continue to bring staff members back on board as business

returned.He said he didn’t know how long it would take for most customers to be

comfortable eating in dining rooms again, but that franchisees would staff up accordingly.”

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Re-Opening Guidance – RestaurantsDarden Restaurant Inc.

41

On May 2, 2020 MarketWatch reported that “Darden Restaurants Inc.,

Olive Garden’s parent company, opened most of its dining rooms, about

100 in that state, for service on Monday. The company also opened

some of its restaurants in Tennessee for dine-in service.

Darden’s portfolio of restaurant chains includes LongHorn Steakhouse,

Bahama Breeze, The Capital Grille and other names in addition to Olive

Garden.

Going out for a meal at the local Olive Garden is different amid COVID-

19. All workers will be wearing masks, the dining room layout has been

changed in order to promote social distancing and, in keeping with re-

opening rules issued by the state, Darden Restaurants will only serve

parties of six or fewer.

State guidelines also limit the number of guests inside restaurants to no

more than 10 people per 500 square feet of dining space.

In addition, the company says tables are disinfected after every guest,

there’s frequent hand-washing among staff, and workers have their

temperature checked before each shift.”

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Re-Opening Guidance – RestaurantsShake Shack

On May 5, 202, Shake Shack CEO Randy Garutti joined “Squak on the Street” on May 5, 2020 to discuss reopening and the rise

in beef prices. Shack Shack announced “it is preparing to reopen dining rooms with some restaurants, dubbed “Shack

Track” stores, modifying exteriors by adding drive-thru lanes and walk-up windows to accommodate social distancing

requirements.

The new pickup option codifies makeshift off-premise pick up stations the New York City-based chain created when restaurants

were forced to switch to takeout and delivery.

In a rendering shown to investors, the drive-thru lanes look like Chipotle Mexican Grill’s Chipotlanes, which are designed for

pickup of digital orders. The Shack Track will also have new pickup areas to improve flow and encourage digital pre-ordering.

‘We’ve been studying current Shack layouts and future Shack designs in order to identify where this model can be quickly added,’

Garutti said. ‘It may take time and many forms but all towards the goal of continuing to build the community gathering places the

world needs, while adding a level of convenience, safety, distance and frictionless pickup to meet the needs of our guests.’”

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Re-Opening Guidance – RestaurantsStarbucks

On May 4, 2020, Starbucks released a letter Starbucks partners and

customers from Kevin Johnson, Starbucks ceo and president. The letter

states that “by the end of this week, Starbucks partners will have

responsibly reopened over 85 percent our company operated stores

across the U.S., and we are expecting more than 90 percent of our

stores to be open by early June, under modified operations and hours.”

Letter Highlights

“The foundation of our approach comes from what we have learned in

China, where more than 98 percent of our stores are now open and

operating under revised protocols. We have adapted these protocols for

the U.S. and our goal is to exceed the standards outlined by the

Centers for Disease Control and Prevention for a safe experience,

including heightened emphasis on cleaning and sanitizing protocols in

our stores.

We have expanded service beyond drive-thru to include mobile

ordering for contactless pick-up, delivery and, in some locations,

curbside pickup and grab-and-go through the café.

We are putting immense emphasis on the safest and most convenient

way for customers to order their favorites from Starbucks . . .Our

Starbucks App will enable new features, including optimizing for

curbside pick-up, entryway handoff, improved drive-thru experiences,

voice ordering through Siri and the ability for everyone to earn stars that

can be redeemed for rewards. We will also shift toward more cashless

experiences, knowing that the handling of cash creates consumer

concerns about the spread of viruses. We predict the mobile app will

become the dominant form of payment.”

In its April 28, 2020 earnings call, Starbucks announced a plan to start reopening its stores in early May, with a goal of reopening 90% of its stores by early June.

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Re-Opening Guidance – RestaurantsNational Restaurant AssociationOn April 22, 2020, the National Restaurant Association released guidance on how to reopen

operations, providing a basic summary of recommended practices that can be used to help

mitigate exposure to COVID-19. The report focuses on food safety, cleaning and sanitizing,

employee health monitoring and personal hygiene, and social distancing.

Start with Food Safety

Ensure that all requirements of the FDA’s “Food Code”, used by

local, state, and federal regulators, are implemented in the

workplace.

Update Sanitization Practices

► Thoroughly detail-clean and sanitize entire facility. Focus on high-

contact areas that would be touched by both employees and

guests.

► Avoid all food contact surfaces when using disinfectants.

► Between seatings, clean and sanitize table condiments, digital

ordering devices, check presenters, self-service areas, tabletops,

and common touch areas. Single-use items should be discarded.

Consider using rolled silverware and eliminating table presets.

► Remove lemons and unwrapped straws from self-service drink

stations.

► Clean and sanitize reusable menus. If you use paper menus,

discard them after each customer use.

► Make hand sanitizer readily available to guests.

Monitor Employee Health and Personal Hygiene

► Taking employees’ temperatures is at the operators’ discretion and

any operator who chooses to do so should engage health officials

first and adopt policies aligned with proper procedures.

► Per CDC recommendations, face coverings have been shown to

be effective tools to mitigate risk from individuals who show

symptoms as well as those who don’t, especially in close

environments where it’s hard for people to maintain a three- to six-

foot distance.

Implement Social Distancing Measures

► Update floor plans for common dining areas, redesigning seating

arrangements to ensure at least six feet of separation between table

setups.

► Limit party size at tables to no more than the established “maximums

approved”. Where practical, especially in booth seating, physical

barriers are acceptable. Consider a reservations-only business model

or call-ahead seating to better space diners.

► Limit contact between waitstaff and guests. Where face coverings are

not mandated, consider requiring waitstaff to wear face coverings (as

recommended by the CDC) if they have direct contact with guests.

► If practical, physical barriers such as partitions or Plexiglas barriers at

registers are acceptable.

► Use technology solutions where possible to reduce person-to-person

interaction: mobile ordering and menu tablets; text on arrival for

seating; contactless payment options.

► Design a process to ensure guests stay separate while waiting to be

seated. The process can include floor markings, outdoor distancing,

waiting in cars, etc. Consider an exit from the facility separate from the

entrance.

► Where possible, workstations should be staggered so employees

avoid standing directly opposite one another or next to each other.

Where six feet of separation is not possible, consider other options

(e.g., face coverings) and increase the frequency of surface cleaning

and sanitizing.

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Reopening Guidance –Retail

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COVID-19 Re-Opening Guidance – RetailRent-A-Center

46

On May 20, 2020 Rent-A-Center released a COVID-19 update.

Healthy Associates Policies

We’ve implemented a number of policies to protect

the health and safety of our store associates, and

these will remain in effect until the current crisis has

passed. These policies include:

► Limiting the amount of people inside the store at

one time.

► Strictly enforcing social distancing inside stores.

► As much as possible, providing face masks,

gloves, cleaning supplies and plexiglass barriers

► Requiring associates who are feeling ill to stay

home and consult with a healthcare professional

before returning to work.

► Granting two weeks additional paid time off to

any associate who becomes COVID-19

symptomatic.

► Offering a temporary termination program to

associates who are not comfortable working with

the public during this time (These associates

retain their health coverage and may rejoin the

company later with no loss of tenure.)

Stores Are Open – Safely

Stores in most areas are open, with sanitization and social distancing

guidelines in place to protect you and our associates. In areas of the

country most affected by COVID-19, we have elected to keep some

showrooms closed. At this time, we are cautiously reopening some of

those locations according to guidance from local authorities. If you are

unsure whether your local Rent-A-Center store has re-opened, is still

closed or is only providing limited service, please call your local store or

our Customer Service team at 1-800-422-8186.

24/7 Online Shopping

Shop from home for appliances to store and prepare your family’s food

and keep clothes clean, computers for work or school, smartphones to

stay connected and TVs & gaming systems to keep the family

entertained.

Free Doorstep Delivery

We’ll drop off merchandise at your front door to minimize person-to-

person exposure.

Same-Day Curbside Pickup

For items that can fit in your vehicle, simply call your local store to

arrange for curbside pickup (following social distance practices).

Product Service and Repair

Please contact your local store to schedule a doorstep pickup if your

product needs service or repairs (included in your agreement).

Manage Account from Home

You can make payments online, through our mobile app, by phone or in

person via curbside assistance (call your local store to make

arrangements).

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COVID-19 Re-Opening Guidance – RetailSephora

47

On May 19, 2020, Sephora shared its plans to welcome back

clients in select retail locations beginning May 22nd in

communities where it can safely reopen. The retailer has

spent the last nine weeks developing its rigorous new safety

and client service protocols, called “SEPHORA HEALTH &

HYGIENE GUIDELINES,” designed to protect employees and

clients while safely and confidently providing support, expert

advice and a welcoming experience for all.

The care and comfort of the communities we support has

and always will be an important company value. To that

end, Sephora has undertaken the following:

► Initiated and implemented Project Care Package,

through which more than 350,000 beauty products

were donated to 65,000-plus frontline health care

workers and those impacted by domestic violence in

our communities across the U.S.

► To further support frontline heroes, Sephora will be

offering a 10% discount in-store on all purchases for

Healthcare Workers and Emergency Responders with

a current ID throughout 2020*.

► In June, Sephora stores will sell washable cloth face

masks for $10, with 50% of proceeds benefiting the

Stronger Together Fund through Tides.

Select Sephora stores in Colorado, Indiana, Kansas, South

Carolina, South Dakota, Tennessee, Texas, Utah, Georgia,

Alaska, Arkansas, Arizona and Alabama will be part of this

initial group to open on May 22. Prior to moving ahead with

any future store openings, Sephora will evaluate each store

based on local government and health guidance before

making a decision. As always, Sephora will continue to

assess business operations through all reopening phases and

as states and cities share their requirements to adapt

accordingly. Additional Sephora stores are expected to open

gradually over the next several months. A full list with updated

information on store reopenings will live on

Sephora Community, and clients can call their local store for

opening details and hours of operation.

For stores that are not yet open, Sephora will continue to pay

store employees and provide their benefits until they are able

to welcome back clients to their stores. Meanwhile, our online

channels are open for business, supporting our clients who

choose to shop from home or simply browse our social

content for inspiration.

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COVID-19 Re-Opening Guidance – RetailSephora (continued)

48

In developing the Sephora Health & Hygiene Guidelines,

which include 48 safety procedures and extensive

employee training, the goal was to create the safest

Sephora experience possible, while still providing the

supportive shopping experience our clients appreciate.

Sephora’s Health & Hygiene reopening plan includes the

following actions for all U.S. stores:

► Social Distancing & Capacity: All stores will adhere

to social distancing guidelines and will have restricted

store capacities to allow for this. Clients will be greeted

by a line coordinator who will ensure adequate space

and service levels, while guiding clients on how to

make the most of their visit. Six-foot markers will be

placed at lines in front of registers and store

entrances. Capacity constraint guidance will be

followed and store aisles will be designated for traffic

in one direction as locally mandated.

► Deep Cleaning & Enhanced Hygiene

Measures: Prior to reopening, all stores will receive a

deep cleaning and will be equipped with hygiene

supplies and hand sanitizer throughout the space and

store teams will be constantly cleaning throughout the

day.

► Testers & Services: Testers are now for display only

and in-store services are suspended until further

notice. In addition to Beauty Advisor assistance, a

suite of virtual tools, including Virtual Artist, are

available to aid in any product selection process.

► Face Masks: All employees will wear face masks and

Sephora will provide disposable masks for clients to

wear in-store. In some locations, face coverings will be

mandated for entry in store according to regional

guidelines.

► Temperature Checks: Sephora will take all store

employees’ temperatures at the beginning and in the

middle of each shift.

► Returns: Sephora has extended its return policy and

will be accepting returns with receipts for all purchases

made just prior to and during the shutdown for 30 days

after store opening. All products returned will be

destroyed until further notice to protect clients and

employees.

► Point of Sale: We will be closing every other register in-

store in an effort to promote social distancing and

encourage clients to use contactless payment options.

All payment screens will be sanitized before and after

every transaction, baskets and bags will be sanitized,

and plexiglass screens will be implemented in all stores.

► Staff Hygiene Training: Each store has designated a

Hygiene Leader who will oversee Sephora’s new Health

& Hygiene Guidelines at all points of the shopping

experience. All store staff have been trained and will

work with the Hygiene Leader to maintain safety in

stores.

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COVID-19 Re-Opening Guidance – RetailAmerican Rental Association

49

On May 19, 2020 the American Rental Association (ARA)

has released the ARA Healthy Work Practices Guide for

construction equipment rental companies, part of a new

“Clean. Safe. Essential.” program designed to help ARA

members continue to ensure a safe rental experience.

The ARA Healthy Work Practices Guide offers general information

about:

► microbes and viruses;

► personal protective equipment (PPE) considerations;

► cleaning supplies and equipment needed for social distancing;

► how to prepare a facility,

► vehicles and employees for work;

► testing employees;

► cleaning equipment and more.

While the guide is based on medical science and operational

expertise, ARA directs rental stores to comply with the latest

local/city, state/province, and country laws and government

regulations, and to conform with guidance provided by government

health agencies. If government guidance is more stringent than

what is found in the document, ARA says that stores should follow

government guidance.

More elements of the “Clean. Safe. Essential.” program will be rolled

out in the weeks ahead as ARA continues to support members and

the vitality of the rental industry through the pandemic.

The ARA Healthy Work Practices Guide provides member

stores with consistent, practical guidance on measures to

minimize exposure to the coronavirus for customers, staff,

vendors and guests. Based on expertise from the U.S.

Centers for Disease Control and Prevention (CDC), World

Health Organization (WHO), rental operators and

equipment manufacturers, the guide adds to ARA’s

ongoing safety efforts.

“Our industry has always been committed to safety —

providing contractor partners with safe equipment and the

training to use it properly is what ARA members do,” said

Tony Conant, ARA CEO. “But 2020 is redefining the word

‘safe.’ ARA is putting tremendous resources and energy

into helping rental stores — which are essential to

customer success — continue to provide a safe

equipment rental experience in our new normal.”

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COVID-19 Re-Opening Guidance – RetailChildren’s Place

50

On May 18, 2020, The Children’s Place, Inc, the largest

pure-play children’s specialty apparel retailer in North

America, provided a business update and details on its

phased store reopening plan.

The health and safety of our customers and our associates

remains our highest priority, and we have put the following

measures in place in our stores:

► Opening with reduced hours and actively monitoring the flow

of customers in stores;

► Installing signage throughout the store encouraging

customers to observe social distancing guidelines;

► Installing plexiglass health guard partitions at checkout areas;

► Associates participating in health screening checks before

every shift;

► Supplying all associates with face masks to wear during shifts

and encouraging customers to wear a face covering while

shopping;

► Implementing rigorous cleaning routines and providing hand

sanitizer stations in every store;

► Temporarily closing fitting rooms, restrooms and water

fountains; and

► Implementing a new return policy whereby returned items are

held off the sales floor for a 24 hour period before being

eligible for resale.

Store Reopening Plan

On Tuesday, May 19, 2020, The Children’s Place is planning

to reopen stores in 10 states: Alabama, Arkansas, Idaho,

Mississippi, Montana, Nebraska, North Dakota, Oklahoma,

South Dakota, and Utah. The Company will continue to

reopen stores on a phased timeline, as state and local

guidelines and conditions permit, taking an informed,

measured approach based on a number of factors. Currently,

over 40 percent of the Company’s U.S. stores are in states

and counties that have not yet been authorized to reopen to

the public.

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COVID-19 Re-Opening Guidance – RetailApple

51

On May 17, 2020, Apple released its blueprint for how it will reopen its stores once it is safe to due so.

Customers will be required to submit to a temperature check and wear a mask before entering the store, according to the guidelines

written by Apple’s retail and human resources chief Deirdre O’Brien. If a customer doesn’t have a mask, Apple will provide them with

one.

Customers will also be screened for other symptoms caused by Covid-19, like a cough. Apple said occupancy will be limited in stores,

and employees will be focused on “one-on-one, personalized service.”

Apple also announced on Sunday several stores in the U.S. that will be reopening this week. Some of the stores will allow customers

in, while others will offer only curbside pickup service. Apple stores will be reopening this week in a half-dozen states: Florida,

California (curbside service), Washington (curbside service), Hawaii, Oklahoma and Colorado.

O’Brien said store reopenings are based on local official guidelines and Apple’s own data, They could even close again if lockdown

orders are restored.

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COVID-19 Re-Opening Guidance – RetailU-Haul

52

On U-Haul’s website they have listed how they are adapting

during the COVID-19 pandemic.

We Are Here to Help!

► U-Haul is open in all 50 States and 10 Canadian provinces.

► We have intensified our sanitization of equipment and stores

to better protect you and our team members. As the industry

leader in moving and self-storage, your health and safety

have always come first.

► We offer contactless products and services such as Truck

Share 24/7, Online Check-In, U-Box container home delivery

and direct shipping of supplies.

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COVID-19 Re-Opening Guidance – RetailPlanet Fitness

53

On their website, Planet Fitness has outlined a reopening plan

“We are proud of our high cleanliness standards and have

extensive, cleaning and sanitization policies in place. Staff

conduct regular and thorough cleaning of all equipment and

surfaces throughout the gym floor. Regular, overnight deep

cleaning is also conducted.

In preparation for reopening our clubs, we've taken several

steps to strengthen our policies and procedures to help keep

you and our team members safe! To name a few:

► Increased sanitization stations throughout the gym floor: Our

team members will be performing increased, thorough

cleanings throughout all areas of the club using disinfectant

effective against COVID-19.

► Physical distancing measures: To allow for physical

distancing, some pieces of cardio equipment will be

temporarily marked out of use to create additional space.

► Touchless check-in to reduce contact between staff and

members: Simply scan your Planet Fitness app at the front

desk when you arrive. Don’t forget to download our app in

advance if you don't have it already. In addition to a touch-

less check-in experience, our app also puts the gym in your

pocket with over 500 workouts at your fingertips.

You’ll also notice new signage throughout the club that helps to

explain the steps we’re taking to keep our clubs clean, and our

members and staff healthy. Finally, Planet Fitness and our

franchisees will continue to follow local officials’ guidelines and

adhere to any additional safety measures.”

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COVID-19 Re-Opening Guidance – RetailApple

54

On May 8, 2020 Business Insider reported on what Apple is doing to

reopen its stores around the world.

“In Apple Stores that are open, the company is asking that patrons

maintain social distancing of two meters, wear face coverings while in

the store, and consent to temperature checks. Because of the social

distancing rules, fewer customers will be able to fit in an Apple Store

at a given time, meaning there may sometimes be a wait to get into

the store.

Apple's current measures are not unlike what many shoppers in the

US and other parts of the world have experienced at the grocery

store in recent months as essential businesses have implemented

social distancing policies to reduce the probability of spreading the

virus.”

On May 12, 2020 Business Insider reported that Apple is

reopening 5 stores in the US.

The company is beginning with 5 stores in Alabama, Alaska,

Idaho, and South Carolina. Apple is encouraging customers to

purchase items online when possible, and said that the focus of its

open stores will be on providing customer service and support

through the Genius Bar.

Apple also said each store will implement safety procedures that

involve social distancing, conduct temperature checks, and require

customers to wear face coverings before entering.

"As local guidance varies around the US there may be slight

modifications to our procedures," Apple said in a statement. "As

always, our thoughts are with everyone affected by COVID-19 and

those working around the clock to treat, study and contain its

spread."

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COVID-19 Re-Opening Guidance – RetailBank Branches - American Bankers Association

55

On April 30, 2020 the American Bankers Association (ABA)

published a customizable matrix (available to members of the

ABA) to aid banks planning to reopen branches closed due to

the COVID-19 pandemic.

The matrix provides a comprehensive list of potential

mitigation measures banks may take related to their facilities,

customer interactions and workforce management, including:

► the use of sneeze guards at teller windows

► medical screening of employees

► cleaning procedures and the use of personal protective

equipment.

It also lists any general federal guidance that applies to each

reopening factor—such as that issued by the Centers for

Disease Control and Prevention, Equal Employment

Opportunity Commission, Occupational Safety and Health

Administration and other federal agencies—and it indicates

where state and local authorities should be consulted for

more specific requirements.

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COVID-19 Re-Opening Guidance – RetailSoulcycle

On May 5, 2020, Soulcycle introduced a new "Soul Standard“ ahead of any studio reopenings to ensure that when a studio is reopened it is a safe

place for riders and staff. Soulcycle tells us to “keep in mind this is just a start … [w]e have a few more upgrades in the works, and as we learn

more, we’ll be constantly fine-tuning and updating this page with the latest.

As we get green-lights from local and state government officials, we’ll evaluate if we feel comfortable safely reopening studios in each market. As

soon as we do, we’ll notify riders and add reopening dates here.

It might be a bit overwhelming at first. But trust us: As soon as that first song starts playing, you’ll find yourself in that familiar place you know and

love. That sanctuary you’ve been needing now more than ever is even safer now—and we can’t wait to see you there.”

Top-grade disinfectant & more frequent cleaning.

Staff will use a disinfectant proven to kill viruses like

COVID-19 in all common areas before and after check-

ins—with a heightened attention to bikes, weights, and

all high-touch surfaces after every class. We’ll also be

cleaning the studio from top to bottom twice as often per

week.

Disinfecting high-touch surfaces.

After every class, we’ll disinfect doorknobs, handles,

rails, light switches, sanitizing stations, lockers,

bathrooms, sinks, toilets, benches, locker keys, the front

desk, keyboards, computers, phones, and instructor

equipment.

All bikes and weights disinfected.

After every class, every bike and all weights on bikes in

the studio will be thoroughly disinfected—even if not in

use.

Shoes disinfected & rotated.

Shoes will be rotated so that they’re never worn two classes in

a row. We’ll only rent them out once they’re entirely disinfected

and dry.

Staff face masks & gloves.

Staff will be required to wear gloves during their shift, and

strongly encouraged to wear masks. After deep cleaning,

they’ll wash their hands before refreshing gloves and masks

as needed.

COMING SOON: Top-grade disinfectant, with electrostatic

distribution.

The new disinfectant allows us to spray more evenly, gets

hard-to-reach crevices, clings to every surface it coats, and is

proven to kill viruses like COVID-19. Staff will use this on

surfaces in all common areas before and after check-ins, with

a special attention to bikes, weights, and all high-touch

surfaces after every class.

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Hands-free check in. Let staff at the front desk know when you arrive, and

they’ll check in for you. Plan to arrive at least 4 minutes before class begins

as usual. At this time, we won't allow entry beyond the start of class.

Social distancing practices. Our staff will work to get

riders in and out of studios, while maintaining social

distancing practices. To help, floor markers will indicate

a safe distance in the lobby, locker rooms, and bathrooms.

We ask that you avoid waiting for class in these high-traffic

areas, and consider waiting outside or in your car if you’re

comfortable and weather permits it.

Locker rotations. Please only use lockers that are marked available so

they’re never used two classes in a row. After every class, used lockers will

be disinfected.

Emergency water fountain use only. We strongly urge you to bring your

own water or purchase from the studio.

COVID-19 Re-Opening Guidance – RetailSoulcycle (continued)

Staff health check. Every staff member and instructor will

have their temperature checked before their shift.

Rider health check. Where mandated by local or state governments, we’ll

check the temperature of riders as they enter the studio.

High-touch amenities. To limit hand-to-hand contact, we’re

removing gum, razors, q-tips, and complimentary phone charging.

Hair ties and individually-wrapped ear plugs will be behind the desk,

available upon request.

Staff hospitality and safety. We’ve put a protocol in place that limits staff from

leaving the front desk, aside from studio cleaning. When absolutely necessary,

staff will (safely) assist riders with bikes or lockers.

Cancel bikes by the deadline. To allow as many riders as possible to get a

bike, we’ll be strictly enforcing our cancellation policy—please remember to

cancel by 5pm the night before class.

COMING SOON: Touchless hand sanitizer. Motion-activated stations will

dispense sanitizer with a higher alcohol concentration. In the meantime, we’ll

have hand sanitizer available in the studio as usual.

Keep right. Keep to the right when entering and exiting the studio.

Bikes booked at a safe distance. You’ll see many bikes in the room, but most will

be empty to maintain social distancing practices.

Self bike setup. Learn how to set your bike up here to avoid contact with staff. If

you still need assistance, staff will demonstrate setup on the podium bike.

In-room birthday celebrations. To uphold social distancing practices, we won’t be

celebrating birthdays during class. Don’t worry: We have other plans in store to

celebrate your big day.

Shower access. Showers will be unavailable until further notice.

Unlocking lockers. If you forget your combination, please wait until

there are no other riders at the front desk to have your locker unlocked

by staff.

The studio shop. Our retail collection will still be available, but we ask

that you avoid touching items as much as possible. If you’d like to make

a purchase, please stand on the floor marker when waiting in line.

Retail returns. We won’t be allowing riders to try items on before

buying, but will still accept returns. If a rider does return an item, we

won’t put it back on the floor until deemed safe by apparel industry

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COVID-19 Re-Opening Guidance – RetailSoulcycle (continued)

Aside from respecting the safety guidelines put in place by our governments, we ask that any rider

coming to a studio walks in with the approach our Soul Fam takes for most things: Go above and

beyond for each other.

Please make sure to practice social distancing when in close, shared spaces like locker rooms

and bathrooms. Follow the markers placed around the studio to maintain a safe distance.

If you have a cough, fever, or symptoms of COVID-19, please do not come to the studio until

you’re symptom-free and fever-free for three days.

If you have tested positive for COVID-19, or have knowingly come into close contact with

someone who has, we ask that you do not come to the studio for 14 days or until you’ve tested

negative for COVID-19.

If you feel unwell or have any concerns about coming in to ride, please stay home and stay

safe. We’ll happily add the class back to your account, and welcome you back on a bike when

you’re healthy and feel comfortable coming back to ride.

We’re encouraging riders and staff to limit person-to-person contact, including hugs & high

fives. Community and love is in our DNA—but right now, this is the best way to take care of our Soul

Fam.

While we’re taking every precaution to keep our community safe (and encourage you to do the

same), we’re acutely aware of and highly prepared for the possibility of a second wave.

In the event that there is a reported case of COVID-19 in your studio and you were potentially

in contact with the individual, you’ll be notified immediately. From there, we’ll take the proper

safety precautions to disinfect the studio from top to bottom.

With no way to predict what will happen, the best way we can prepare is to respond and evolve as

the situation develops—with nothing but your safety in mind.

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COVID-19 Re-Opening Guidance – RetailNordstrom

On May 4, 2020, “Nordstrom, which operates 380 stores including its off-price Nordstrom Rack locations, laid out a number of

changes it will be making in order to turn the lights back on.

Many of the upgrades align with the number of ways consumers are also expected to adapt due to the COVID-19 crisis. Experts

say we — as consumers — will be wary of touching things in stores and will pivot to doing more virtually, among other changes.

It is unclear how long Nordstrom will keep these new precautionary measures in place. Some of them could become permanent.”

Presentation Highlights

“To start, the Seattle-headquartered department store chain will be

limiting the number of people that can come in its stores all at once,

and store hours will be shortened to allow for additional cleaning.

Nordstrom said it will be reopening its Ebar coffee shops. But its

restaurants will resume operations on a case-by-case basis.

The company said it will position some employees at store entrances

to hand out masks to customers who need them. All Nordstrom

workers will be provided face coverings.

It will, meantime, shut some of its dressing rooms and clean them in

between uses. Nordstrom added that any merchandise that is tried

on, or returned, will be held “for a period of time” before it goes back

to the rack or shelf.

Around checkout areas, Nordstrom will be adding plexiglass dividers

to protect cashiers from customers — a measure a number of

grocery store chains have already taken. Nordstrom said it will clean

these areas after each shopper’s transaction.

It added that it is working toward making all transactions contactless,

meaning it will only accept credit cards and not cash.”

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COVID-19 Re-Opening Guidance – RetailMacy’sOn April 30, 2020, Macy's, posted a presentation to its website for investors,

conducted by Jeff Gennette, Chairman and CEO and Paula Price, CFO, which

outlined new policies it will instate to enforce hygiene and social distancing as

part of an ambitious reopening plan.

Macy’s aims to reopen all of its 775 stores, including Bloomingdale's,

Bluemercury and its major flagships in Manhattan, in the next six to eight weeks.

The plan outlined a series of requirements stores must meet before they can

reopen. Requirements include, the state where the store is located must allow

for it, health and safety measures (sneeze guards installed, sanitization supplies

available, and staff trained on new protocols) must be put in place, store

reopenings have to make financial sense, and stores must have a viable plan to

bring employees back.

Additional Presentation Highlights

► It is establishing new rules for returned clothing and clothes that

have been tried on and rejected: Those garments will be kept off

the sales floor for 24 hours.

► The company has suspended bra-fitting services, ear piercing,

and alterations.

► The company will suspend “spa-like” services and at beauty

counters, customers will not be able to touch tester items like

lipstick tubes and mascara. Beauty associates will be required to

use testers, a makeup counter staple, on “face charts” with single-

use disposable applicators

► Shoppers will be required to use hand sanitizer before trying on

jewelry or watches.

► Some, but not all, employees will wear gloves.

Plan Overview

Colleague Safety

► Perform wellness checks

► Provide safety equipment

► Require protective wear

Customer Safety

► Enforce social distancing as the new norm

► Reduce contact between customers and colleagues

► Place sanitation stations throughout stores

Environmental Safety

► Enhance housekeeping

► Ensure colleagues follow enhanced cleaning

measures

► Comply with CDC guidelines to increase ventilation,

as appropriate, to ensure standards are met

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COVID-19 Re-Opening Guidance – RetailChico’s FAS

On April 27, 2020, Chico's FAS, Inc., a leading omnichannel specialty retailer for women that operates Chico's, White House

Black Market, Soma and TellTale, provided a business update and boutique reopening plan from the Company's Chief Executive

Officer and President.

“Stores Reopening Phase to Commence May 4, 2020

Research 1, 2, 3 shows our customers' main shopping crossover for all of our categories is with department stores. We believe

we will have some significant advantages in the next several months as the majority of our stores are under 3,500 square feet

and are located in easily accessible shopping plazas. Due to the smaller size of our boutiques, Chico's FAS has the ability to

reopen quickly and safely and to follow enhanced safety precautions. For example, our teams have the ability to manage the

number of customers in the stores, provide hand sanitizer and masks to customers, create new flexible distance between clothing

racks, and adjust fitting rooms to accommodate social distancing practices.

Starting on May 4, we will roll out three phases of reopening our boutiques: first, fulfillment of national orders through stores using

store inventories; second, buy-online-pick up in store (BOPIS) including contactless curbside pickup; and third, the introduction of

a new shop-by-appointment service for all brands - Chico's, Chico's Off the Rack, White House Black Market, White House Black

Market Outlet, and Soma. Store openings will be consistent with local health and safety guidelines and regulations.”

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COVID-19 Re-Opening Guidance – RetailKrogerOn April 21, 2020, Kroger grocery stores published advice (including model signage

and in-store audio) for companies designing reopening plans based on its experience

as an essential business that has stayed open during the COVID-19 pandemic.

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COVID-19 Re-Opening Guidance – RetailKroger (continued)

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Reopening Guidance –Corporate Offices

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COVID-19 Re-Opening Guidance – Corporate OfficesFinancial Institutions

65

On May 13, 2020 the Financial Times published an article detailing interviews with the management of multiple banks and

investment firms including Goldman Sachs, JP Morgan Chase, Barclays and Citibank about their return to work process and

procedures.

Banks are weighing up the merits of testing staff for Covid-19 infections and potential antibodies; deciding which teams come

back to the office and when; and working out how to deal with restricted public transport and schools that remain closed.

Testing is one of the most sensitive issues. A member of the management committee at a large US bank said it was willing to buy

tens of thousands of antibody tests for its staff — despite being concerned at varied reliability. “It’s not clear how relevant testing

is,” he said. But it could “provide comfort” for those who take a test.

Goldman Sachs

JP Morgan ChaseCitibank

Barclays

Barclays chief executive Jes Staley warned last month

that “putting 7,000 people in a building may be a thing of

the past”, as social distancing efforts limit the numbers in

elevators at the same time and force desks to be more

spread out.

In a memo to staff last week, JPMorgan Chase warned

that it would take “weeks” to prepare offices globally for

reopening, and the return would be staggered.

Mr. Kalvaria said Citi’s return to the office would be

“gradual”. President Jane Fraser said last month that the

firm will conduct its own analysis of risks and won’t

necessarily reopen offices just because local authorities

issue the all-clear.

Goldman’s Mr Esposito said it would be running a

“hybrid business model” of people working at home

and the offices around the world “for quite some

time”.

*NEW

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67

On May 5, 2020, Bloomberg reported on financial institutions and their

return to work plans.

“Credit Suisse Group AG employees have been told to

expect to return to offices in four phases as the Swiss bank

prepares to reopen offices that have been shuttered to halt

the spread of the coronavirus.

The first phase will allow a very limited number of essential

staff to return to offices, and phase two will see additional

employees returning in alternating groups, according to a

memo from the bank’s executive leadership seen by

Bloomberg News. In phase three, more people will return

while the split model arrangement is still in place, while

phase four will allow for a full return and resumption of all

services.”

Credit Suisse

Capital One Financial Corp., potentially setting a

standard for the U.S. financial industry, plans to keep

most employees working at home at least four more

months as it waits for the pandemic to ebb.

Capital One

Standard Chartered Plc’s chairman Jose Vinals last

month suggested that staff at its sprawling global

operations keep staying at home.

“One thing is for sure -- after this crisis is over we

may have to rethink our work-from-home practices,”

said Vinals. “The experience so far has been rather

good. It may be that going forward you don’t need to

have 100% of the people in the office, 100% of the

time.”

Standard Chartered

At UBS Group AG, officials are telling New York City

employees not to expect a return to work until June at the

earliest and possibly well into the summer.

UBS Group

*NEW

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COVID-19 Re-Opening Guidance – Corporate OfficesNYSE Trading Floor

68

The Wall Street Journal reported on May 25, 2020 that the New York

Stock Exchange is set to open its trading floor, but only one-quarter of the

NYSE’s usual population of traders will be back when the floor resumes

business.

Traders who return must wear masks, avoid taking public transportation

and follow tough social-distancing rules, with newly erected Plexiglas

barriers to help them stay apart.

A visitor ban means splashy bell-ringings and celebrations to mark initial

public offerings won’t be happening anytime soon. Media organizations

that broadcast from the floor, like CNBC and Cheddar, aren’t coming back

yet either.

To return to their jobs, floor traders must sign a liability waiver that

prevents them from suing the NYSE if they get infected at the exchange.

They must acknowledge that returning to the floor could result in them

“contracting Covid-19, respiratory failure, death, and transmitting Covid-

19 to family or household members and others who may also suffer these

effects,” according to the waiver, a copy of which was seen by The Wall

Street Journal.

The waiver has fueled tensions between the NYSE, owned by

Intercontinental Exchange Inc., ICE -5.50% and some Wall Street firms

with representatives on the floor.

Floor traders aren’t exchange employees, but instead work for various

banks, brokerages and trading firms. The NYSE has asked such firms to

sign an agreement under which they would compensate the exchange for

certain lawsuits arising from a Covid-19 outbreak, people familiar with the

matter said. Some firms have balked at the agreement, including Morgan

Stanley, which isn’t planning to send its brokers back to the floor, the

people said. A NYSE spokeswoman declined to comment on the dispute.

*NEW

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COVID-19 Re-Opening Guidance – Corporate OfficesTechnology Companies

69

Apple is said to want to bring employees back in

stages over the next few months. The move signals

that Apple is taking a different approach than other

major tech firms like Facebook and Google, which

have told workers they can choose to work remotely

for the rest of the year.

For Apple, the first phase of returning to work entails

bringing back employees who can't work from home

or are experiencing issues doing so, according to

Bloomberg. That stage has reportedly already begun

and is set to continue through May into early June.

More employees are said to be returning in July

during Apple's second phase.

Apple, like many companies, has shifted to work-

from-home arrangements during the pandemic. But

the company's secretive culture around new products

has reportedly made it difficult for some employees to

continue working remotely. The division within Apple

tasked with working on new hardware projects, like

augmented reality glasses, has slowed, Bloomberg

reports.

Facebook plans to begin reopening its offices in

early July but has said employees can work

remotely for the rest of the year.

Google has told employees that they'll most likely be

working from home for the rest of the year but that

those who need to return to the office can do so in

June or July.

"If our employees are in a role and situation that

enables them to work from home and they want to

continue to do so forever, we will make that happen,"

said Twitter's vice president of people, Jennifer

Christie, in a statement to CNN Business. "If not, our

offices will be their warm and welcoming selves, with

some additional precautions, when we feel it's safe to

return."

*NEW

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COVID-19 Re-Opening Guidance – Corporate OfficesApple

70

Bloomberg News reported on June 9, 2020 that Apple told staff at

its main Silicon Valley headquarters that the first phase of a plan to

return to the office will begin on June 15, but stressed that most

employees won’t go back for several months at least.

Phase 1 will be “very limited” and workers will only be allowed in

the office on certain days depending on their job, the Cupertino,

California-based company wrote in a recent memo to staff. More

details will be shared later this month, it added.

Apple also reiterated in the memo that it is limiting how many

people are allowed in buildings and other work area

simultaneously, implementing social distancing, taking

temperatures and requiring employees at the office to pass a daily

health check. It also “strongly encouraged” staff to take on-site or

at-home Covid-19 tests provided by the company before returning.

Masks will be required at all times across Apple’s Silicon Valley

offices, which includes the main Apple Park campus, the previous

Infinite Loop headquarters and other locations, according to the

memo. An Apple spokesman declined to comment.

While the Phase 1 process doesn’t officially begin until next week,

some Apple employees have already started returning, Bloomberg

News reported last month. In areas outside Silicon Valley, the first

phase started in May.

Some Apple senior executives, as well as engineers working on

hardware and software, have been spending time at the office as

the company gears up for a series of new product launches in the

second half of 2020. A small portion of staff remained throughout

the Covid-19 lockdown period.

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COVID-19 Re-Opening Guidance – Corporate OfficesFacebook

71

On May 19, 2020, Bloomberg reported that Facebook Inc. will

limit offices to 25% occupancy, put people on multiple shifts

and require temperature checks when it lets employees back

into workplaces beginning in July, according to people familiar

with the matter.

The social media company outlined to staff globally how it plans

to handle a return to major job sites starting July 6, providing a

glimpse at what offices may look like more broadly when

businesses reopen their doors in the face of the coronavirus

pandemic.

Facebook will also limit how many employees can gather in

meeting rooms, create 6-foot spaces between work

stations, replace cafeteria buffets with grab-and-go meals

and initially keep office gyms closed, according to the

people, who asked not to be identified discussing company

internal policy. The Menlo Park, California-based company

also will bar outside visitors initially.

Staff must wear masks in the office when not social

distancing, and in some locations, masks will have to be

worn at all time while working. Facebook doesn’t plan to

test employees for Covid-19, but it may do so in the future

once quicker testing becomes more readily available, the

people said.

Facebook also is working to create a way to social distance

on its shuttle buses, which are used by many Bay Area

employees to get to the offices. The company declined to

comment on its plans.

Facebook may ask some hardware employees to return to

the offices before July 6 as long as they are willing and

abide by the new policies being put in place, one of the

people said.

*NEW

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COVID-19 Re-Opening Guidance – Corporate OfficesGoogle

72

Tech Crunch released an article highlighting a blog post, on May

27, 2020 Google and Alphabet CEO Sundar Pichai gave an

overview of the company’s plan to return its workforce to some

semblance of normalcy — or at least a new normal.

Google will begin opening some of its office buildings in various

cities starting on July 6, allowing a small amount of its employees

who need a physical workspace “the opportunity to return on a

limited, rotating basis.” The idea is to rotate employees in for a day

every few weeks to keep facilities at only around 10% occupancy.

If all goes well in its initial efforts, Google will scale that 10% up to

30% around September “which would mean most people who want

to come in could do so on a limited basis, while still prioritizing

those who need to come in,” according to Pichai.

In contrast with bold shifts to all-remote work from companies like

Facebook and Twitter, Google’s top executive eschewed sweeping

statements about the future of its workforce in favor of encouraging

employees who are interested in relocating to speak with their

managers and to review guidelines around taxes and health

coverage.

Pichai predicted that Googlers will have “more flexibility and

choice” in how they work, while still waxing nostalgic about the

company’s iconic office complexes, long a symbol of what makes

work in the tech sector distinct from more traditional jobs.

“Our campuses are designed to enable collaboration and

community — in fact, some of our greatest innovations were the

result of chance encounters in the office — and it’s clear this is

something many of us don’t want to lose,” Pichai wrote.

“At the same time, we are very familiar with distributed work as

we have many offices around the world and open-minded about

the lessons we’ll learn through this period.”

Pichai still expects that the majority of Google’s workforce will

be mostly working from home through 2020. To help Googlers

adapt to the different needs of a home office, the company will

allocate $1,000 in expenses to help employees buy furniture

and home office equipment.

As a portion of employees do return to the office, Pichai warned

that the company’s physical spaces will “will look and feel

different than when you left” as Google implements necessary

precautions to prevent the spread of COVID-19.

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COVID-19 Re-Opening Guidance – Corporate OfficesSalesforce

73

On June 10, 2020 The New York Times reported that “Companies

like Salesforce created workplaces with all the comforts of home.

But now they may feel more like hospitals.”

*NEW

Before employees can even go into the office, they will be

required to fill out online health surveys and take their

temperature. If they pass the health screening and have a good

reason to go in, Salesforce will schedule their shifts — and send

them digital entry tickets for the lobby with an arrival time.

In the lobby, employees will be asked to wait for the elevator on

social-distancing floor markers and stand on other markers once

inside the elevator.

These new command-and-control work practices are intended to

help protect Salesforce’s more than 50,000 employees as the

company undertakes a colossal task: figuring out how to safely

reopen its more than 160 offices around the world.

“It’s going to be different,” Salesforce’s chief executive, Marc

Benioff, said. “It’ll be more sterile. It’ll be more hospital-like.”

“Things that people love, like gummy bears, huge jars of gummy

bears everywhere, aren’t going to be there,” he added. “They

aren’t going to have a lot of trinkets on their desks, because we

know that also spreads droplets.”

Salesforce’s vision of a more micromanaged workplace is

indicative of the complexities that many businesses are

grappling with during the pandemic and signals a

significant cultural shift for office workers across the United

States.

With their airy work spaces, fishbowl glass conference

rooms and hangout zones, tech giants like Salesforce

helped reshape the American office from packed rows of

partitioned cubicles into open, shared spaces. The homey,

amenity-filled settings encouraged collaboration and

community — while reducing employees’ eagerness to

leave for home.

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COVID-19 Re-Opening Guidance – Corporate OfficesAutodesk

74

On April 29, 2020 Carol Bartz, a

longtime CEO of the

architectural software company

Autodesk, said in a recent

telephone interview with

MarketWatch described the

current age of COVID-19 as a

“new game,” with “new rules” for

everyone, and made a few

predictions about how she

expects life to change,

especially at work.

“I think office space is going to

change, [and] we will go back to

putting shields between people,”

she said, adding that, while she

realizes this in the grand

scheme amounts to minutiae,

this is one of the many kinds of

changes that CEOs are going to

have to address in the future, in

what will be the new life of the

CEO. “We have to take the fear

away from people,” she said,

noting that this will probably be

the first time offices will have to

be designed around health

factors.

Instead of the old office cubicles separating desks, “They probably will be clear, you will not sit

there in that big open space. I think people are going to want protection, plexiglass or

whatever. There will also be more teleconferencing, absolutely less flying — you will

teleconference with customers,” Bartz said. “They don’t want to see you in person, and you

don’t want to see them.”

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COVID-19 Re-Opening Guidance – Corporate OfficesReturn to Work Council

75

On June 9, 2020 CBRE, ezCater, Marsh & McLennan, and

Quest Diagnostics announced the Return to Work Council to

guide employers through the complex challenges of reopening

and operating offices and other workplaces successfully during

COVID-19. The Council released a Handbook for a COVID-

Smart Return to Work.

*NEW

The comprehensive handbook and webinar series is designed to

help companies:

► Feed their employees efficiently and safely (ezCater)

► Develop a plan for each phase of reopening (CBRE)

► Keep their employees connected (Google)

► Define and communicate office policies (Marsh &

McLennan Agency)

► Incorporate COVID-19 diagnostic and antibody testing

solutions (Quest Diagnostics)

► Create a healthy and safe workspace (Staples)

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COVID-19 Re-Opening Guidance – Corporate OfficesReturn to Work Council (continued)

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COVID-19 Re-Opening Guidance – Corporate OfficesReturn to Work Council (continued)

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COVID-19 Re-Opening Guidance – Corporate OfficesReturn to Work Council (continued)

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COVID-19 Re-Opening Guidance – Corporate OfficesReturn to Work Council (continued)

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COVID-19 Re-Opening Guidance – Corporate OfficesElevator Companies

83

*NEW

In an article posted by NPR on June 8, 2020 explained that the

elevator, once the epitome of efficiency for moving masses of people

quickly to where they needed to go, is now the antithesis of social

distancing and a risk-multiplying bottleneck. As America begins to

open up, the newest conundrum for employers is how to safely

transport people in elevators and manage the crowd of people waiting

for them.

If office tower workers want to stay safe, elevator experts think they

have advice, some practical, some not: Stay in your corner, face the

walls and carry toothpicks (for pushing the buttons). Not only have

those experts gone back to studying mathematical models for moving

people, they are also creating technology such as ultraviolet-light

disinfection tools and voice-activated panels.

"When there is risk of disease spreading from human to human,

continuing to maintain a clean and safe vertical transportation system

is critical to help people return to work and safe living," says Jon

Clarine, head of digital services at Thyssenkrupp Elevator.

After all, most elevators are inherently cramped, enclosed spaces that

can barely fit two people when they are safely spaced 6 feet apart,

much less the dozen or more that elevators in commercial and

residential buildings were designed to hold. They're a minefield of

touchable buttons and surfaces. Air circulation is limited to what a few

vents and the opening doors can manage. Plus, they're usually

mobbed during the morning, lunchtime and evening rushes.

The good news is, while infection transmission is possible if people

happen to leave behind respiratory droplets of virus in the elevator,

the time spent on a ride is short, says infectious disease expert

Dr. Steven Lawrence of Washington University School of Medicine in

St. Louis. But still, he says, "you're in a small box."

Elevator experts stress the following tips:

► people riding elevators should wear masks, resist

touching surfaces as much as possible

► use items such as disposable tissues or indeed those

toothpicks to touch the buttons and usehand sanitizer

frequently

► limit time in elevators and taking one-directional stairs

instead, when possible, as well as maintaining 6 feet

of distance

► face the elevator walls and not talk — to minimize

spread of respiratory droplets that could carry the

coronavirus

► limit the number of passengers in most elevator rides

to four to accommodate social distancing — one

person in each corner.

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COVID-19 Re-Opening Guidance – Corporate OfficesSaltmine

84

Saltmine, a real estate technology company transforming

workplace design by integrating data, people, and process

into their enterprise design cloud platform, is announcing

new social distancing features that will help businesses

reconfigure workspaces for the safe return of their

employees.

“Businesses are planning for workplace reentry, but those

who haven’t moved their design process into the cloud will

be behind the curve,” said Shagufta Anurag, CEO of

Saltmine. “Offices will likely need to be redesigned

repeatedly as we learn more about the spread of Covid and

the rules change. Only businesses with a digital

infrastructure in place using an enterprise design cloud—an

enterprise design cloud where their data and other assets

are digitized and all in one place—will be able to react to

changes quickly, and stay agile long after the pandemic has

passed.”

The Saltmine Design Cloud enables global enterprises to digitize

the sprawling and fragmented data related to workplace design.

Saltmine maintains a dedicated design cloud for each of their

clients, which include some of the world’s largest workplace

occupiers as well as leading architecture and design firms and

real estate service firms whose teams have been trained on the

Saltmine platform to support their customers. Twenty-five million

square feet and counting have been run through Saltmine, with

companies using the technology to plan their re-entry to the

workplace.

The Saltmine platform can take floor plans from any format and

turn them into a 3D, immersive digital model of the workplace.

Work points, conference rooms, and social areas are identified

by the system and “distance rings” can be automatically applied.

The technology automatically detects collisions, and algorithms

instantly optimize the number of work points to maximize

headcount while following that organization’s social distance

policies.

Anticipating a return to the workplace in phases, Saltmine

enables companies to quickly design office spaces for various

stages of workplace re-entry, planning for and adapting designs

in minutes as more employees return to offices.

The technology can also update its criteria for social distance

requirements so that when new data emerges or updates occur,

Saltmine customers can easily integrate these new

requirements.

*NEW

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K I R K L AN D & E L L I S

Reopening Guidance –Sports

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K I R K L AN D & E L L I S

COVID-19 Re-Opening Guidance – SportsNFL

86

*NEW

The N.F.L. has outlined the steps teams must take before

players can return to training facilities, the latest attempt by

the league to return to business as usual in an off-season

that has largely been conducted virtually.

Yet while the league claimed the protocols were created in

cooperation with the N.F.L. Players Association, the union’s

president, J.C. Tretter, told players on Twitter on Monday to

“be wary of any updates or information about returning to

work from the league or your team.” He invited players to

contact him for “accurate updates as we push for the safest

possible return to work.”

Executives and doctors from the league and the union have

worked together during the coronavirus pandemic, but

Tretter’s tweet suggested that the league may be pushing

faster than the union to bring the players back.

A spokesman for the N.F.L. said the league and the union

were in agreement on the protocols. The union did not

immediately respond to a request for comment.

The memo included no date for when players could return.

Training camps are, for now, scheduled to start in late July.

But the league has said it will follow the guidelines that state

and local authorities set for large gatherings and the opening

of workplaces before giving teams the green light to invite

players back. The league has also said that to maintain

competitive balance, no team will be allowed to start training

camp unless every team has been cleared to do so.

To prepare for training camps, the league said in the memo, teams

must appoint an employee to oversee the return to work, which

includes educating all employees on ways to reduce the risk of

transmitting the coronavirus.

The health protocols address access to team facilities; physical

distancing inside locker rooms, weight rooms and other places;

food and medical services; and cleaning. The memo also outlined

procedures for screening employees for symptoms and

instructions on what to do when a player or other employee tests

positive for the virus.

“While these protocols have been carefully developed and are

based on the most current information from leading experts, no

set of protocols can eliminate the risk of contracting Covid-19, nor

ensure that the disease itself will be mild,” the memo said.

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COVID-19 Re-Opening Guidance – SportsGoldfish Swim School

87

*NEW

On June 9, 2020 it was reported that as the risk for childhood

drowning increases amid the pandemic, Goldfish Swim School –

the leading premier learn-to-swim franchise concept – is on a

mission to safely reopen the doors of its 100-plus schools to

provide children the lifesaving skill. While the global pandemic

has caused much of the country to shut down and families to

stay home, the American Academy of Pediatrics (AAP) warns of

an increased threat in childhood drowning this summer. As many

families rely more heavily on unsupervised lakes and beaches,

and parents seek to utilize backyard pools while balancing at-

home distractions, remote working situations and more, swim

lessons and water safety becomes increasingly important.

As Goldfish Swim School starts to welcome communities back

to its schools, the safety and wellbeing of students, guests and

team members remains the top priority. While the brand has

always taken great pride in the cleanliness and safety of its

schools, each individually owned and operated facility has been

working closely with their local health authorities and in

accordance with Centers for Disease Control (CDC) guidelines

on reopening plans to ensure the safest environment possible.

Protocol found in Goldfish Swim School's Safer. Stronger.

Together. ™ initiative will help ensure safety-focused and

thoughtful reopenings across the country. While protocol varies

school-to-school, notable adjustments have been made to class

sizes, sanitization procedures and school policies to ensure

social distancing and to abide by local health department

regulations.

Some of the various updates include:

► Health Assessments: Prior to entering, members will be

asked to self-asses their health and the health of their children.

If anyone is not feeling well, has a fever, shortness of breath or

any COVID-19 like symptoms, or has been directly exposed to

COVID-19, they are to cancel their lesson and makeup lessons

will be credited to their accounts. Team members will also be

evaluated with a health assessment upon arrival for each shift.

► Protective Equipment: Face masks are strongly encouraged

in all schools – for both members and team members – and

will be required for entry where recommended by state and

local health authorities.

► Social Distancing: Members are being asked to maintain

social distance from one another in the parent viewing area.

Chairs in the viewing area will be set up to reflect state and

local recommendations. Children will also be seated at a safe

social distance from one another in the pool during lessons,

where required. Instructors will also maintain social distance

from children where applicable, but will absolutely assist

swimmers as needed to provide a safe swimming experience.

► Increased Facility Cleaning and Sanitization Stations:

There is an increased attention to high traffic areas and

commonly touched facility elements. Schools will also continue

to provide antibacterial hand soaps and hand sanitizer, with

increased availability in key areas of the facility.

► Removal of Commonly Shared Amenities: Shared

amenities such as books and toys, hair dryers, hair products,

quarter candy and in some cases, retail items, will be

temporarily removed to help prevent the spread of germs and

bacteria. If members need something to purchase for lessons,

the front desk will be able to assist.

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K I R K L AN D & E L L I S

COVID-19 Re-Opening Guidance – SportsMajor Professional Sports

88

Nearly every sporting event, major and

minor, has been canceled, moved or

postponed because of the coronavirus

pandemic. The question now, to which no

one really knows the answer, is when

games will come back.

Here’s a look at where things stand with

many of the top sports (last updated on

Tuesday, May 19).

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K I R K L AN D & E L L I S

COVID-19 Re-Opening Guidance – SportsTexas Youth Sports

89

Youth Sports - opening May 31

Parents should monitor the health of their children and

not send them to participate in sporting activities if they

exhibit any symptoms of COVID-19. They should seek

COVID-19 testing promptly and report results to the

program given the implications for other children,

families, and staff. Individuals aged 65 or older are at a

higher risk of COVID-19. Parents should protect any

vulnerable persons who are members of the same

household or come into frequent, close contact with

individuals who participate in youth sports.

On May 18, 2020 Gov. Greg Abbott of Texas outlined the procedure for the return of youth sports in the State of Texas.

Below are some of the health protocols employees, contractors

and volunteers must follow:

► Provide notice to all parents and guardians of the enhanced risks

of participants being in direct contact with anyone age 65 or older

for 14 days after participating in a sport event or practice.

► Train all staff on appropriate cleaning and disinfection, hand

hygiene and respiratory etiquette.

► Screen all staff each day for any new or worsening signs or

symptoms of possible COVID-19 infection.

► Limit staff with underlying conditions from attending or staffing the

youth sporting event.

► Consider having all staff wear cloth face coverings (over the nose

and mouth). If available, staff should consider wearing

nonmedical grade face masks.

► Staff should mitigate environmental exposures by additional

cleaning and disinfecting of symptomatic staff’s work area,

common areas, and bathrooms.

► Isolate staff and participants exhibiting new or worsening signs or

symptoms of possible COVID-19 and contact the local health

department.

► Staff should help the operator in identifying exposure risks

(contact tracing).

► Each sporting team is considered a cohort. Outside of the

sporting event, mixing between cohorts is discouraged.

► Spectators should avoid being in groups larger than 10 people.

Within these groups, individuals should minimize in-person

contact with people not in the individual’s household, including

practicing social distancing.

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COVID-19 Re-Opening Guidance – SportsUSA Swimming

90

USA Swimming released a guide on facility re-opening messaging and planning

MITIGATING HAZARDS

Recommendations:

► Eliminate use of low ventilated spaces and rooms

that prevent social distancing, such as locker

rooms and small dryland rooms.

► Increase water sanitation level - As example keep

chlorine closer to 2.0 PPM

► Create visible markers on the floor to indicate

appropriate spacing on the pool deck, entrances,

etc.

Plan building considerations:

1. How will you manage/sanitize bathroom use?

2. What is your plan/checklist for cleaning and

disinfecting surfaces?

3. How will you control access/egress of the facility?

4. How will you limit contact points in the facility (e.g.,

open doors, water bottles, equipment, etc.)?

5. What is your plan should a coach, athlete, etc. become

sick?

SAFE PRACTICES/ PPE Recommendations

► A coach or staff member should ask athletes, as

they come into practice, if they feel ill in any way,

specifically listing certain symptoms, and send

home those athletes reporting feeling ill or

experiencing symptoms.

► Symptoms include mild to severe

respiratory illness with fever, cough and

difficulty breathing, or other symptoms

identified by the CDC.

► Athletes/coaches who begin to cough/sneeze for

any reason, must move away from others until

coughing/ sneezing dissipates.

► Athletes should change clothes and shower at

home.

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K I R K L AN D & E L L I S

COVID-19 Re-Opening Guidance – SportsUSA Swimming (continued)

91

PREPARING TO SWIM

► Wash your hands with a disinfectant

soap and water (for 20 seconds or

longer) or use a hand sanitizer, before

going to the pool.

► Do not share equipment.

► Bring a full water bottle to avoid

touching a tap or water fountain

handle.

► If you need to sneeze or cough, do so

into a tissue or upper sleeve/arm area.

► Arrive as close as possible to when

activity begins.

► Avoid touching gates, fences,

benches, etc. if you can.

► Do not attend practice if you, or a

member of your household does not

feel well.

WHEN SWIMMING

► Follow directions for spacing and

stay at least six feet apart from

others.

► Do not make physical contact with

others, such as shaking hands or

giving a high five.

► Avoid touching your face.

► Avoid sharing food, drinks, or

towels.

► Maintain appropriate social

distancing from other athletes

when taking a break.

► Wear your suit to and from

practice.

AFTER SWIMMING

► Leave the facility as soon as

reasonably possible after practice.

► Wash your hands thoroughly or

use a hand sanitizer after leaving

the pool.

► Do not use the locker room or

changing area.

► Shower at home, wear your suit to

and from practice

► No extra-curricular or social

activity should take place.

► No congregation after swimming.

► Athletes should change clothes

and shower at home.

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COVID-19 Re-Opening Guidance – SportsMLB

92

On May 14, 2020 CBS Sports reported that “Major

League Baseball and the Players Association kicked off

negotiations about resuming the 2020 season on

Tuesday. The two sides began talks after commissioner

Rob Manfred held a Monday conference call with the

league's 30 owners, who approved a restart proposal that

would have the 2020 regular season begin in early July.

Here are the major items included in MLB's proposal,

sources familiar with Monday's conference call have told

CBS Sports:

► 82-game regional schedule and universal DH

► 30-man active rosters with a 20-player taxi squad

► 14 teams in the postseason with games played in

home cities in October

► 50/50 revenue split for players and owners

The first virtual meeting between the league and the

players association reportedly took place for several

hours on Tuesday, and no deal was reached. The

discussion is expected to continue Wednesday and

perhaps beyond that. Per multiple reports, including from

Joel Sherman of the New York Post, the league did not

formally present its revenue split proposal with the union

on Tuesday.

MLBPA executive director Tony Clark responded to the

revenue-sharing plan Monday night, implying it's

something the union will not agree to.”

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COVID-19 Re-Opening Guidance – SportsPGA TOUR

93

Golfweek obtained a copy of a presentation outlining

how the PGA Tour plans to restart professional golf in

the United States. On May 13, 2020, “that presentation

was shared with a select group of media members on a

teleconference.”

► The Tour’s restart plan addresses all aspects of an

event, from agents and Tour players’ families not

being allowed on-site to the modification of

practice facilities to hand sanitizer being available

throughout the grounds.

► The TOUR will provide masks and sanitizer at

tournament sites, part of a significantly enhanced

disinfectant and hygiene program.

► The number of people allowed inside any structure

concurrently will be monitored and restricted.

► Most important will be a comprehensive testing

and screening program that seeks to protect all

involved.

“With the Charles Schwab Challenge, scheduled for June 11-14 at

Colonial Country Club in Fort Worth, Texas, the PGA TOUR is set to

lead the way as professional sports begin to emerge from a nearly

three-month quarantine amid the coronavirus pandemic.

Specifics were outlined in a document sent to players on May 12,

2020. The plan was two months in the making and formed with input

from PGA TOUR medical adviser Dr. Tom Hospel and the Federal

Coronavirus Task Force, plus other specialists and laboratory

directors, and in consultation with other professional sports leagues.”

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COVID-19 Re-Opening Guidance – SportsPGA TOUR (continued)

94

PGA Tour officials outlined several other details and gave further clarification about

how they hope to bring the game back in the era of COVID-19.

Player Safety

“For the player and caddie group,” Levinson said, “we are

going to be providing that group with a pre-travel testing

program, and the purpose of this is really for those individuals

to understand whether or not they have the virus before they

travel to a tournament market.

While the PGA Tour is not mandating that players take the

chartered flights between event locations or stay in the Tour’s

designated hotels, it wants players to have a “Safer at Home”

mentality when they leave the course. Using ride-sharing

services like Uber or Lyft is forbidden and golfers are being

told to avoid crowds. If a player feels safer and more

comfortable at a different hotel or on a different plane, that’s

fine, but the Tour is trying to create havens that go above and

beyond to ensure player safety.

To maintain social distancing, the number of players allowed

in the locker room, dining areas and scoring areas will be

greatly reduced. As a guideline, the Tour is implementing a

square footage allowance of 36 square feet per player in

common areas. That equates to 27 people in a 1,000 square-

foot space.

Players will be expected to take their ball out of the hole, and

caddies are expected to clean rakes and flagsticks after they

touch them. No one is going to high-five or shake hands

during or after the round.

Testing

Upon arrival, golfers, caddies and many tournament

officials will have to complete a questionnaire, thermal test

and RT PCR Nasal Swab or Saliva test. In most cases,

results from the swab test take 24 to 48 hours, but the Tour

plans to use local labs that have the capacity to quicken the

process of getting results. The hope is that results can be

determined within a matter of hours, but the PGA Tour has

made it clear it will not take over local resources that are

urgently needed in order to test golfers. The PGA Tour

anticipates needing to test about 400 people at each event.

Anyone who presents with an elevated temperature will

consult with a tournament physician, and in certain cases

go from there to COVID-19 testing.

“In the event we have a positive test,” Levinson said, “we

will comply with all local health authorities as well as CDC

guidelines, and that would include isolating that individual

and may require a period of isolation or an extended time.”

The TOUR will support players with specialized medical

care and supplies throughout the isolation period, he said,

“and any player or caddie who were to test positive during

an event would receive a stipend associated with the cost

of that isolation period.”

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Reopening Guidance –Universities

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K I R K L AN D & E L L I S

COVID-19 Re-Opening Guidance – EducationCalifornia Department of Education

*NEW

On June 8, 2020 the California Department of Education

released a 62-page guidebook Monday that offers local

educational agencies detailed instructions for how to safely

reopen schools this fall.

The guidebook, titled “Stronger Together,” includes health and

safety protocols, instructional schedule models and details on

how school buses and school meals services will be advised

to operate when schools reopen their doors.

State superintendent of public instruction Tony Thurmond

spoke about the guidance during a press briefing Monday and

explained that local educational agencies and county health

officers, not state officials, will determine when schools will be

permitted to reopen.

“School reopening is a matter that is decided locally,”

Thurmond said. “With 1,000 school districts in our state, all of

our school (districts) will make their own decisions about when

they reopen according to their own calendar.”

New protocols call for teachers and students to wear face

coverings at all times, for all people entering campus to have

their temperature checked and for portable handwashing

stations to be placed outside of classrooms.

Thurmond and deputy superintendent Dr. Stephanie Gregson

previewed four different models the state has suggested local

educational agencies analyze in preparation for safe

reopenings that provide for physical distancing in the

classroom.

Model 1

The first is a “two-day rotation blended” learning model in which students

report to school on two designated days each week based on their grade

level for in-person instruction. In this model, a school could have

students from kindergarten through third grade learn at school on

Mondays and Wednesdays while students from fourth to sixth grade

could come to school on Tuesdays and Thursdays. All students would

engage in distance learning on days they aren’t expected to show up at

school, including on Friday when teachers would participate in

professional learning opportunities.

Model 2

The second is a “A/B week blended” learning model in which students

would rotate learning in-person on a weekly basis. Like the first model,

this would limit the student population to 50% and would also include a

day each week for teachers to participate in collaborative planning or

professional learning.

Model 3

The third is a looping structure designed for schools that serve

kindergarten through eighth grade in which students would stay together

in cohorts with teachers for multiple grade levels. Students in a first-

grade cohort would have the same teacher in second grade, a practice

the department of education says would increase the opportunity for

students to meet or exceed their grade level in literacy.

Model 4

The fourth and final model includes early and late staggered schedules

in which grades would have staggered start and dismissal times and the

bell schedule would accommodate multiple recess and lunch periods. In

this model, students would stay in a homeroom and teachers would

rotate in and out to decrease congregation in hallways.

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COVID-19 Re-Opening Guidance – EducationCalifornia Department of Education continued

*NEW

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K I R K L AN D & E L L I S

COVID-19 Re-Opening Guidance – EducationLos Angeles Public Schools

Forbes reported that Los Angeles county

released guidelines on May 27, 2020 for re-opening public

schools. The county includes the Los Angeles Unified School

District, the nation’s second largest after New York City, which

has yet to say when and how it will re-open.

The 45-page framework says students from pre-K through 12th

grade should wear masks all day, eat lunch at their desks, and

attend on a staggered schedule that makes it possible to limit

to 16 the number of students present in class at one time.

The plan was developed by the Los Angeles County Office of

Education, which oversees 80 school systems including

Pasadena and Long Beach. The LA County office is the

nation’s largest regional education agency, responsible for 1.2

million students, including 735,000 in the city of Los Angeles.

By comparison, the New York City school system has 1.1

million students.

In classrooms that are too small to allow students to be spaced

six feet apart, there should only be 12 students present at one

time. The guidelines also recommend that classes be held

outdoors when weather permits and that large spaces like

theaters and auditoriums be used as classrooms. Cafeterias

can operate if they’re safely disinfected, but students should

pick their meals up and return to their classrooms to eat.

Plans for after-school activities are vague. Special rooms

should be designated and schools should partner with

community groups like YMCAs and libraries.

The guidelines say nothing about what teachers should do to

ensure that five-year-olds remain six feet apart when they’re

walking through halls or playing outside. They also

recommend that schools install no-touch faucets and soap

dispensers. But it’s not clear where schools would get the

funds for such improvements. Governor Gavin Newsom has

said he wants to protect schools from budget cuts but his

latest proposal includes a 10% reduction in school funding.

Last week Los Angeles superintendent of instruction Tony

Thurmond said schools could not re-open safely if they have

to absorb such deep cuts.

About the new county guidelines, one public school parent of

a fourth grader and a seventh grader on Los Angeles’s west

side said: “They will need more staff which they can’t afford.”

School officials are a long way from figuring out how to

successfully reopen, said this parent, who didn’t want to be

named. “Short of a proven vaccine, the current system can’t

handle the reality of life during the time of Covid 19”

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COVID-19 Re-Opening Guidance – EducationNotre Dame

On May 18, 2020, a New York times article reported that the

University of Notre Dame would resume in-person classes on

Aug. 10, becoming one of the first major universities to

announce how it would reopen campus after the coronavirus

pandemic led to academic shutdowns nationwide.

Classes will begin two weeks earlier than usual so students

can complete a full semester by Thanksgiving, the university

said. Notre Dame hopes that skipping a traditional fall break

will reduce the likelihood that students will bring the virus back

to its campus outside South Bend, Ind.

The Rev. John I. Jenkins, the university’s president, compared

reopening the campus to “assembling a small city of people

from many parts of the nation and the world, who may bring

with them pathogens to which they have been exposed.” It will

be a challenge, he said, “but we believe it is one we can meet.”

According to surveys of college and university presidents, the

American Council on Education is projecting a 15 percent

decline in enrollment this fall, said Terry W. Hartle, senior vice

president of the American Council on Education, a trade

association of college presidents.

The decision to open may also depend on the location of a

school and whether the number of new cases and deaths in

the region is going up or down. New cases have been

decreasing in Indiana.

Among the challenges for Notre Dame, officials there said, will be

doing enough testing of students and staff to detect infection, and

to isolate and quarantine if necessary. Faculty members have

been asked to prepare both online and in-person versions of

courses, so that students who are sick or quarantined can

continue to keep up with their studies.

The university, a football powerhouse, has not yet made plans for

whether and how to restore the athletic season, said Paul

Browne, a spokesman.

Mr. Browne said the university had been exploring what to do for

weeks, and had worked closely with medical experts at the

Cleveland Clinic and Johns Hopkins University before deciding on

a return to campus.

“If there were another outbreak, all of this is subject to change,”

Mr. Browne said. “At this point, we’re confident, but we remain

flexible.”

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COVID-19 Re-Opening Guidance – EducationGeorgia University System

On May 19, 2020 it was reported by The Atlanta Journal-

Constitution that the “University System of Georgia officials

are working with its schools on plans the system hopes to

review next week to determine how they could reopen

campuses for in-person instruction this fall and contingency

options if they must continue virtual learning.”

The Atlanta Journal-Constitution this week obtained a copy of

a 31-page memo outlining the options, with many involving

social distancing in classrooms, dorms and dining halls. A

USG official confirmed the memo’s authenticity, but declined

to comment about it and stressed the plans are subject to

change.

The document includes general recommendations for four

options: in-person instruction with limited social distancing

expectations, in-person instruction with social distancing

expectations, online learning and online learning during a

portion of the semester. A group of university system

presidents have been involved in the discussions.

Here are some potential recommendations included in the

plan:

► Testing for COVID-19: The schools should have

policies regarding screening, including temperature

checks and/or symptom monitoring for employees and

students.

► Classroom instruction: The discussions include

moving to larger classrooms and providing alternate

schedules for students within the class. Faculty

should have flexible office hour schedules to allow

more one-on-one interactions.

► On-campus housing: Students should consider

wearing cloth face coverings in any shared spaces,

not including the student’s room. Visitors should be

limited or avoided. Students should practice social

distancing from classmates who are not roommates.

► Dining: Social distancing would be recommended.

The schools should discourage large gatherings.

► Athletics: Guidance would come from state health

officials and the NCAA.

The memo says a student diagnosed with COVID-19 should

leave campus immediately and return to their home

whenever possible. Employees who test positive or who

receive a clinical diagnosis should report the positive test to

their immediate supervisor as soon as possible.

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K I R K L AN D & E L L I S

COVID-19 Re-Opening Guidance – EducationNYU and University of South Carolina

New York University, one of the largest private universities

in the U.S., followed by announcing it is aiming to start the

2020-21 academic year with in-person learning.

"We are planning to reconvene at NYU's campuses and

sites in New York City, the US, and abroad," the university

wrote in a letter to undergraduates. Like many universities

across the nation, NYU shifted to remote learning in March

in an effort to stop the spread of COVID-19.

NYU told students it will be flexible with the upcoming

academic year and allow students to take classes over two

or three semesters, and choose to take courses remotely or

in-person. The university, which boasts one of the largest

international student populations in the United States, will

also allow undergraduates to take courses at any of its

global campuses if they have citizenship or residency rights

in that country.

Also planning to reopen is the University of South

Carolina. The institution told students the campus

will reopen for three months starting in August, in a

plan that could emerge as a common strategy. Like

Notre Dame, students at South Carolina will skip fall

break to reduce the health risks associated with

travel that the university says "could jeopardize the

continuation of the semester." After Thanksgiving

break, students will stay home and resume remote

learning, as they anticipate a second wave of

coronavirus cases.

"Our best current modelling predicts a spike in cases

of COVID-19 at the beginning of December, which

also will likely coincide with traditional flu season,"

the university said in a statement.

On May 20, 2020, CBS reported on how some colleges plan to reopen this fall amid the coronavirus pandemic.

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COVID-19 Re-Opening Guidance – EducationYale & California State University system

102

On May 13, 2020, Yale Provost Scott Strobel issued a letter

explaining that “Yale will begin fall semester 2020 on time.

Decisions about class format (in-person, online, or a hybrid)

will be announced by early July.

In accordance with guidelines issued by public health experts

and the state’s Reopen CT Initiative, Yale will begin a limited

and phased expansion of on-campus research and library

services in June.”

The California State University system, which claims to be the

nation's biggest four-year university system, plans to cancel

nearly all in-person classes through the fall semester to

reduce spread of the coronavirus, Chancellor Timothy White

said [on May 12, 2020] at a board of trustees meeting.

At the University of California, which has 10 campuses across

the state, "it's likely none of our campuses will fully re-open in

fall," Stett Holbrook, a spokesperson for UC, told CNN in an

email on Tuesday. Holbrook said Wednesday that UC is

"considering a mixed approach for classes, with some student

instruction potentially to be delivered in classrooms and labs

while other instruction may remain remote." A decision is

expected mid-June, Holbrook said.

University systems across the Country are torn between re-opening campuses over the summer, in the fall, or not at all.

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COVID-19 Re-Opening Guidance – UniversitiesIndiana State University

103

Indiana State University released its plan for a phased-in return to

campus on [May 14, 2020]. The University says the plan aligns with

Governor Eric Holcomb’s Back on Track Indiana plan.

Indiana State’s President, Dr. Deborah Curtis, says ISU began

planning almost immediately after switching to online learning. The

toughest part was figuring out the timing.

A brief summary of the current plan looks like this:

► May 4-23 — Faculty and staff work remotely as much as

possible. Members of the President’s cabinet develop plans for

waves of employees to return to campus each Monday through

July 6. Employees in facilities management and other areas

return to campus to prepare facilities to meet state and federal

requirements on social distancing and cleaning. ISU buildings

remain closed other than by appointment.

► May 24 – June 13 — Staff begin returning in small waves each

Monday, continuing through July 3. Faculty are requested to

continue working remotely and limit visits to campus.

► June 14 – July 3 —Faculty are requested to continue working

remotely and limit visits to campus. Selected university buildings

will open after appropriate safety measures have been adopted.

► July 4 – August 1 — Faculty may return to campus as necessary.

Updated ISU General Safeguards will be issued based on

guidance from government health agencies.

► August 1 and beyond — Subject to guidance from governmental

and health authorities, faculty, student staff, and students may

return to campus. Plans for fall instruction and activities will be

developed with the engagement of shared governance units and

campus leaders.

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COVID-19 Re-Opening Guidance – UniversitiesUniversity of Missouri

104

Interim MU Chancellor and UM System President Mun Choi and

MU Provost Latha Ramchand announced [on May 13, 2020] that

select MU employees will be eligible to return to campus

beginning May 20 as part of the university’s “Show Me Renewal”

initiative. The initiative’s first steps of a phased approach will

allow an approved group of faculty, university leaders, staff and

graduate students who perform on-site research and other

needed duties to return to campus while adhering to safety

measures.

Returning employees will adhere to safety policies that include

social distancing, hand hygiene and appropriate cleaning

measures. Individuals also will commit to monitoring their

personal health and will stay home if fever or other symptoms

are detected. Other guidelines emphasize coughing or sneezing

into one’s elbow and using face coverings or personal protective

equipment during times when social distancing is not possible.

“Working with our experts and local, state and federal health

officials, we will take a gradual, phased approach to resuming

important research activities on campus,” Ramchand said.

“Research is the key to fighting emerging diseases, such as the

coronavirus, and it’s important that we allow our scientists to get

back into their labs and continue this work that is so important to

our state and nation.”

All other employees who can perform their job duties at home

will continue to do so until further notice from their supervisors.

In the coming weeks, more faculty and staff are expected to

return to campus through a phased approach. The Show Me

Renewal initiative will ultimately lead to the campus being ready

for the beginning of the fall semester.

“The university has been cleaning and disinfecting buildings

throughout campus to ensure a safe and clean environment for

all faculty, staff and students,” said Gary Ward, MU vice

chancellor for operations. “We will continue to evaluate the

public health conditions in Columbia and work toward returning

more employees to campus as the situation allows.”

“We continue to plan and take actions so the campus will be

ready for our students in the fall,” Choi said. “Simultaneously, we

are preparing contingency plans for multiple scenarios that

include full remote delivery of education in the fall term.”

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COVID-19 Re-Opening Guidance – UniversitiesOregon State University

105

“Oregon State University is preparing plans to resume in-

person instruction in late summer and fall term on its

campuses in Corvallis and Bend, pending state

authorization.

University officials on [May 11, 2020] released their

Pandemic Resumption Plan, developed by Oregon

State’s Continuity Management Team in close

coordination with state and local public health officials

and the governor’s office.

The university will refine the plan over the coming

months with advice from faculty, staff, students and other

stakeholders, and as conditions and state guidance

evolve.”