june 12, 2020 return to work: market practices by industry
TRANSCRIPT
Return to Work:
Market Practices by Industry
JUNE 12, 2020
This presentation is designed to provide information to you — not to create an attorney-client relationship that does not already exist.
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Contents
1Travel , Hotels and Entertainment
Airlines *NEW
Yosemite National Park *NEW
MGM Resorts *NEW
AMC Theatres *NEW
Disneyland *NEW
Walt Disney World *NEW
SeaWorld *NEW
Tyler Perry Studios
Disney Springs
Yellowstone National Park
Four Seasons Hotels and Resorts
MGM Grand
Caesars Entertainment Corporation
Six Flags
U.S. Travel Association
Wynn
2Manufacturing
Tesla
Ford Motor Company
JBS USA
Volkswagen
Ford, GM and Fiat-Chrysler
Kroger
Pepsi, Coca-Cola, Bridgestone Tire, GE
3Restaurants
NYC Outdoor Dining *NEW
California State Restaurants
McDonalds
Chili’s
Dine Brands Global, Inc.
Darden Restaurant Inc.
Shake Shack
National Restaurant Association
Starbucks
Contents (continued)
4 Retail
Rent-A-Center
Sephora
American Rental Association
Children’s Place
Apple
U-Haul
Planet Fitness
Bank Branches
Soulcycle
Nordstrom
Macy’s
Chico’s PAS
Kroger
5 Corporate Offices *NEW
Financial Institutions
NYSE Trading Floor
Technology Companies
Apple
Salesforce
Autodesk
Return to Work Council
Elevator Companies
Saltmine
6 Sports
NFL *NEW
Goldfish Swim School *NEW
Major Professional Sports
Texas Youth Sports
USA Swimming
MLB
PGA TOUR
7 Education
California Dept. of Education *NEW
Los Angeles Public Schools *NEW
Notre Dame
Georgia University System
NYU & University of South Carolina
Yale & California State University system
Indiana State University
University of Missouri
Oregon State University
K I R K L AN D & E L L I S
Reopening Guidance –Travel, Hotels and Entertainment
K I R K L AN D & E L L I S
Re-Opening Guidance – Travel, Hotels and Entertainment Airlines
5
*NEW
In a video interview, Robin Hayes, JetBlue CEO,
discussed in an interview the state of the airline industry,
what it’s like to fly post-coronavirus and his expectations
for this air travel this summer.
Alaska Airlines announced it has expanded Next-Level Care, the
culmination of nearly 100 different measures put in place to enhance
the safety and well-being of guests and employees.
"Caring for our guests and employees and ensuring their safety has
always been our number one priority. COVID-19 has touched all of us
in some way and it prompted us to fundamentally change the entire
travel experience," said Alaska Airlines CEO Brad Tilden. "Next-Level
Care has been informed by medical experts, employees and guests, to
ensure our customers are safe, whenever they're ready to fly."
Delta Air Lines next week is launching a program to test employees for
active COVID-19 and antibodies under a partnership with the Mayo
Clinic and Quest Diagnostics, according to an employee memo.
Delta also announced the launch of a “Global Cleanliness” division
dedicated to innovating and evolving our already-high cleanliness
standards.
K I R K L AN D & E L L I S
Re-Opening Guidance – Travel, Hotels and Entertainment Yosemite National Park
6
*NEW
On June 10, 2020, NPR reported that Yosemite National Park
is reopening with many restrictions after shutting down in
March to protect people from COVID-19. Only about half of the
average June visitors will be allowed in, and they must make
an online reservation for each car. Also, park shuttles aren't
operating.
The park began accepting reservations Tuesday. It will issue
1,700 day passes each day and an additional 1,900 passes for
reservations at campsites or hotels in the park.
"We're going to be monitoring conditions daily. We're going to
make adjustments as needed. And we're going to work to
maintain safe conditions for visitors," said Jamie Richards, a
spokesperson for the park.
Those who arrive at the park without reservations will be turned
away at the gate. People who visit on Yosemite Area Regional
Transportation System (YARTS), by bus, on foot or on
horseback don't need a day-use reservation. Annual pass
holders will still need to get a day-use reservation ahead of time.
Only two campsites are open, one larger site with a limit at 50%
capacity and a smaller camp that allows horses. Other camp
facilities are closed because of limited staffing.
During the nearly three-month closure, wildlife has flourished
without the usual human visitors and their cars. Richards said
it'll be interesting to see how animals in the park respond again
to people.
K I R K L AN D & E L L I S
Re-Opening Guidance – Travel, Hotels and Entertainment MGM Resorts
7
*NEW
On June 9, 2020, USA Today reported that MGM Resorts
announced Luxor and The Shoppes at Mandalay Bay
Place will reopen on June 25.
"It was exciting and emotional to see the energy in Las
Vegas last week as we welcomed back our employees
and reopened our doors to guests for the first time in
months," said Bill Hornbuckle, MGM Resorts' Acting CEO
and President.
"Our guests are having a great time and are thrilled to be
back in the city they love. We are eager to get more of our
employees back to work and enhance the Las Vegas
experience with additional resorts.“
MGM has not released reopening dates for these hotels:
Park MGM, NoMad, Mirage, Vdara and Delano. The
NoMad is tucked inside the Park MGM, while Delano is
part of the Mandalay Bay complex.
Caesars Entertainment, which together with MGM
dominates the Las Vegas Strip, opened Caesars Palace,
Flamingo Las Vegas and Harrah's Las Vegas last week,
but as with all hotels, it is opening restaurants and other
hotel amenities in phases.
K I R K L AN D & E L L I S
Re-Opening Guidance – Travel, Hotels and Entertainment AMC Theatres
8
*NEW
On June 9, 2020 The New York Times reported that AMC Theaters, the world’s largest cineplex operator, announed that “almost
all” of its locations in the United States and Britain would reopen next month.
Theater executives say they are confident that aggressive
safety measures will offset any fears.
Some states, including California, the nation’s No. 1 movie
market (New York is second), are requiring cinemas to limit
capacity to 25 percent, at least initially. Groups will be seated
at least six feet apart in a “checkerboard” style.
Some cinemas may designate arrival times for ticket buyers
to reduce last-minute crowding at concession counters.
More theaters will allow patrons to order concessions with
their phones. Seats will be sanitized before each showtime;
California officials asked theater owners to consider using
disposable seat covers.
Theater employees will be required to wear masks.
Moviegoers may only be encouraged to wear them.
AMC said it was looking into high-tech vacuums,
“electrostatic sprayers” and upgraded ventilation systems.
Clorox may serve as an cleanliness adviser.
“We are confident we are taking the necessary steps on a
broad array of fronts,” Adam Aron, AMC’s chief
executive, said.
K I R K L AN D & E L L I S
Re-Opening Guidance – Travel, Hotels and Entertainment Disneyland
9
*NEW
On June 10, 2020, CNN reported that Disney Parks, Experiences and Products announced proposed plans for a phased
reopening of the Disneyland Resort. Pending state and local government approvals, Disney’s Grand Californian Hotel & Spa
and Disney’s Paradise Pier Hotel plan to reopen on July 23, and Disneyland and Disney California Adventure will plan to
reopen on July 17. Additionally, Downtown Disney District will begin reopening on July 9.
As in Orlando, Disney says the Disneyland resort will
reopen with "enhanced health and safety measures." The
company said that theme park capacity will be
"significantly limited to comply with governmental
requirements and promote physical distancing.“
The company added that additional information on the
reopenings will "be shared soon.“
Disney said last month that it was implementing several
measures to reopen safely and prevent the spread of the
coronavirus at its Disney World resort. Employees and
guests will be required to wear face coverings and
undergo temperature screenings before entering the
parks. It will also temporarily suspend parades, fireworks
and other events that create crowds.
The Disneyland theme parks are "tiny in physical size
compared to the Orlando-area parks," Niles said.
"Maintaining social distancing is going to be much
tougher for Disney in California," he added. "It's going to
require some creativity and a lot of the experience that
Disney has learned from getting its parks ready to go in
Shanghai and Orlando.“
Bob Chapek, Disney's CEO, told CNN Business that he
believes it's safe for guests to return to the company's parks
even as the pandemic continues.
"We've done everything we can to open up responsibly,"
Chapek said last month regarding the opening of Disney
World. "Taking the guidance of local health officials, state
health officials, national health officials, plus our own well-
qualified doctors on staff to create an environment to create
new operating procedures, to create new policies, to do new
training, new standards of hygiene."
K I R K L AN D & E L L I S
Re-Opening Guidance – Travel, Hotels and Entertainment Walt Disney World
10
*NEW
On May 27, 2020, in a post on Disney Parks Blog, Thomas Smith, Editorial Content Director of Disney Parks revealed that “Walt
Disney submitted a proposal to the Orange County Economic Recovery Task Force in Florida describing our approach for a
phased reopening of Walt Disney World Resort theme parks planned to begin on July 11, 2020.”
“Pending Orange County and state approval, our Walt Disney World Resort
proposal plans for Magic Kingdom Park and Disney’s Animal Kingdom to begin a
phased reopening to the general public on July 11, followed by EPCOT and
Disney’s Hollywood Studios on July 15. In preparing to reopen during this unusual
time, we have to manage our theme parks in a very different way from what we’ve
known before. As we begin to reach out to our cast members and call them back
to work, they will be focused on operating our parks in a responsible way that
continues to give our guests opportunities to create magical Disney memories.
This phased reopening will demonstrate a deliberate approach, with limits on
attendance and controlled guest density that aligns with guidance on physical
distancing. That means certain experiences we know draw large group gatherings
– such as parades and nighttime spectaculars – will return at a later date. In
addition, “high-touch” experiences such as makeover opportunities, playgrounds
and character meet and greets will remain temporarily unavailable, but characters
will still be in our parks to entertain and delight our guests.
Because theme park capacity will be significantly limited as we welcome guests
back to the magic, we will manage attendance through a new theme park
reservation system that will require all guests to obtain a reservation for park
entry in advance. At this time, we are temporarily pausing new ticket sales and
Disney Resort hotel reservations so we can focus on guests with existing tickets
and reservations (Disney Vacation Club members can still make new
reservations). Existing ticket holders and Annual Passholders will be able to make
reservation requests in phases before new tickets are sold; we’ll be reaching out
to these guests soon to provide additional details. We will resume new ticket
sales and hotel reservations after that period of time. Theme park reservations
will be limited due to attendance limitations and will be subject to availability. More
details about this new reservation system will be available soon.”
K I R K L AN D & E L L I S
Re-Opening Guidance – Travel, Hotels and Entertainment SeaWorld
11
On May 27, 2020, it was reported that SeaWorld Entertainment presented reopening plans Wednesday morning to the Orange
County Task Force. Those plans include a proposed reopening date of June 10 for an employee appreciation day and then June
11 for a public reopening. The date and protocol changes aren't set in stone. The plans were approved by the task force and now
head to Gov. Ron DeSantis for final approval. Watch the proposal plans here.
The plans presented Wednesday morning include just
the parks in Orlando: SeaWorld, Aquatica and Discovery
Cove. SeaWorld Entertainment parks in other areas,
including Busch Gardens in Tampa, will most likely have
similar proposals but possibly different reopening dates.
Proposals to reopen Busch Gardens and Adventure
Island in Tampa will have to be approved by
Hillsborough County.
Here's what SeaWorld's reopening plans look like for its Orlando parks:
► Guests age 2 and up will be required to wear a face-covering when in
the parks
► Ground markings will be installed at key guest areas as well as
signage throughout the park
► Enhanced cleaning and sanitation: Especially in high-contact areas
► Employee and guest temperature screening: For both employees
and guests
► Encourage employees who are sick to stay home.
► COVID-19 training: More training of all employees of new procedures
and ways to keep themselves and guests safe.
► Encouraging contactless payments across the parks
► Installing plexiglass in high-traffic and close-contact areas
► Increasing hand sanitizing stations
► All guests will undergo temperature screenings before entering the
parks
► Seating layout changes in restaurants to promote social distancing
► Tables and chairs will be frequently sanitized; condiment and topping
stations will be closed; utensils will be prepackaged
► Paper menus will be used
► Buffet service will be adjusted or closed
► Retail lines and shops will have more markings to promote social
distancing
► Bagging and wrapping material will be given to guests to minimize
contact
► Animal viewing areas will have markings for distancing
► Certain tours and interactions will be restricted to one person at a
time
► Certain animal attractions will be modified
K I R K L AN D & E L L I S
Re-Opening Guidance –Travel, Hotels and EntertainmentTyler Perry Studios
12
On May 20, 2020, Variety reported that Tyler Perry announced a
plan to reopen his studios.
“When Charles Gregory lost his battle with COVID-19 in early
April, Tyler Perry took to social media to pay tribute to the
Emmy-nominated hairstylist with whom he’d collaborated since
2006 on projects like “House of Payne” and “Madea Goes to
Jail.” It’s why, in reopening Tyler Perry Studios and beginning
production on his BET series “Sistas” on July 8, Perry says he
and his team are taking the utmost precautions amid the
coronavirus pandemic. “After losing a crew member, it hit home
with all of us. It was a wake-up call,” Perry tells Variety.
Heightened safety and sanitation procedures in the
middle of this health crisis seem like a massive job. What
do you anticipate?
It’s an enormous undertaking and an enormous cost to the
budget. And I just have to say that Scott Mills at BET and Bob
Bakish [at ViacomCBS] were completely understanding of
what that meant [financially]. But they also understand being
the first to go back is one thing, but also being a company that
has 90% African American workers — and we are the most
affected by COVID-19 — it had to be done right. So just for
them to step up speaks a great deal.
Your team will be testing the crew and cast before they
come in (with cast tested before they get on the plane).
And then again, once everyone comes to the studio and
then four times during the shooting schedule/production.
What other measures will you be incorporating?
We’ll still be wearing masks. We cut our crew size down
drastically. What we do when we’re doing intimate scenes, it’s
called a closed set, which means a bare minimum of people
on set. So that is what we’ll be doing for every setup.
K I R K L AN D & E L L I S
Re-Opening Guidance –Travel, Hotels and EntertainmentTyler Perry Studios (continued)
13
And in terms of some of those intimate scenes, there’s
been a lot of questions about how you even write a scene
where two people are handshaking or hugging or kissing.
Do you see that going away during this period? Or do
you have a plan for how to incorporate those moments?
I think it has to go away unless there’s adequate testing. And
the testing that we’re using through Dr. Del Rio of Emory has a
98% accuracy rate. We wouldn’t just run in immediately and
start shooting scenes where I’ve got four women in close
contact with each other like [on] ’Sistas.’ It would be after our
fourth day, when we test again, that we would get into some of
those scenes.
It takes about four hours before they get results back and
everyone is quarantined until they find out their results.
Lay out the timeline for us in terms of the measures you
guys are taking.
It’s really a military effort and no better place to do that than a
former military base. People pull up in their cars to get the
test, and then they park. All the cars will be wiped down inside,
sanitized and parked in the parking lot. Then their bags will
come on to a belt, where we will have them open them and
show them how to clean their bags and all their other stuff
before they go into the rooms. We’re giving packing
instructions before they come — to come with minimal things
and wipe everything down — and then [cleaning again] as
they get there, just as an added measure of precaution that
we’re not bringing the virus in. One of our stages will be our
receiving area, where everything will come into and get
sanitized before it goes into our quarantined area.
And then the cast and crew will go to their rooms, which
are part of the infrastructure of Tyler Perry Studios, and
once they get the test results back and they’ll be cleared
to go on set?
Yes, the following day. But after the four hours, we’ll
probably meet for meals. We’re doing our meals in our
largest stage, which is the size of a football field, to have
people completely spread out in different sections and
different corners of the building, having different catering
pods.
What have the discussions been like about production
insurance?
A lot of that’s going to come down to the union guidelines.
Every time we have insurance conversations, it’s like, “OK,
we love the plan. We’re all in, but we want the union
guidelines.”
After being the first to announce a start date, have other
filmmakers or executives reached out to you — not only
about your plan and trying to do something similar but
also about using the facilities at Tyler Perry Studios?
I’ve had a few questions about what we’re doing and what
the plan is, yes. And there have been some questions about
coming in and shooting after we’re done. They just want to
see that it can work. And this is what I love about my cast
and crew — they’re all bullish on making this happen, and
we’re all locking arms, virtually, to make this thing work.
K I R K L AN D & E L L I S
Re-Opening Guidance – Travel, Hotels and Entertainment Disney Springs
14
On May 20, 2020 CNN reported that Walt Disney World
Resort's shopping, dining and entertainment complex, Disney
Springs, began a phased reopening. Universal Orlando's
CityWalk, which also features eateries, shops and
entertainment spots, has recently reopened and has
implemented a similar set of safety precautions that Disney
Springs is putting into place.
Starting at 10 a.m. Wednesday, numerous third-party shops
not directly connected with Disney opened their doors. The
complex will be open until 10 p.m. Not all stores and
restaurants in the complex will be open, and they might have
adjusted their usual hours of operation. On May 27, Disney-
owned shops such the World of Disney are scheduled to
reopen.
What protective measures are being taken?
► Temperature checks: Guests will have their temperatures
checked. If you register above 100.4, you will not be allowed
to enter nor will members of your party. Employees will be
screened as well.
► Face masks: All guests 3 and older and as well workers are
required to wear an appropriate face covering. Guests need
to supply their own face coverings and wear them at all
times, except when dining.
► Cashless transactions: Guests will be highly encouraged to
use credit cards, debit cards, Disney Gift Cards and mobile
pay apps.
► Signs and ground markings: They'll be visibly placed
throughout Disney Springs to help visitors maintain social
distancing.
► Hand sanitizing and cleanings: Watch for numerous hand-
sanitizing stations throughout the complex. Disney says
there will be frequent "cleaning and disinfection in high-traffic
areas such as public elevators and escalators, handrails,
benches, tables, handles [and] restrooms."
What's this about a Covid-19 warning?
On its website, Disney Springs is issuing a health warning to
visitors that it's not responsible if you get an infection during your
visit:
An inherent risk of exposure to COVID-19 exists in any public
place where people are present. COVID-19 is an extremely
contagious disease that can lead to severe illness and death.
According to the Centers for Disease Control and Prevention
(CDC), senior citizens and Guests with underlying medical
conditions are especially vulnerable.
By visiting Disney Springs you voluntarily assume all risks related
to exposure to COVID-19.
K I R K L AN D & E L L I S
Re-Opening Guidance – Travel, Hotels and Entertainment Yellowstone National Park
15
On May 18, 2020, Yellowstone National Park reopened on a limited basis.
Yellowstone has outlined a three-phased plan that initially opens the
South and East entrances of Wyoming and limits visitor travel to the
lower loop of the park. Montana and Idaho continue to have out-of-state
restrictions in place and the park is working closely with these states
and counties to open the remaining three entrances as soon as
possible.
Summary of Mitigation Actions
Indoor
Public indoor facilities will not open until proper risk
assessments have been conducted and mitigation
measures have been developed and implemented.
Some examples include:
► protective barriers,
► facial coverings,
► metering visitors,
► increased cleaning frequency,
► signage about adherence to CDC and local
health guidelines.
Outdoor
The park is evaluating high-congestion areas to
determine what actions may be appropriate.
Some examples include:
► additional signage,
► parking considerations,
► one-way traffic on boardwalks,
► visitor spacing at public restrooms.
The park may also actively manage high-congestion
areas by limiting the number of vehicles and/or
people entering a specific area.
No commercial tour buses will be allowed during
Phases 1 or 2.
Eager visitors flocked to the popular national park on opening day. The
deluge of people -- thousands of them, according to The Guardian --
reportedly lined up in their cars on the highway, staring at 5:30 a.m., for
the noon reopening.
But as the excited nature enthusiasts took advantage of the partially
opened park and now-waived entrance fees, there was one thing they
reportedly were not doing: following Centers for Disease Control and
Prevention (CDC) protocols for social distancing and wearing face
coverings.
K I R K L AN D & E L L I S
Re-Opening Guidance – Travel, Hotels and EntertainmentFour Seasons Hotels and Resorts
16
On May 14, 2020, Hotel Management reported that Four Seasons Hotels and Resorts has entered into a collaboration with Johns
Hopkins Medicine International, the global division of health care and research company Johns Hopkins Medicine, to validate its
new global health and safety program, Lead With Care, and provide ongoing, real-time guidance on the evolving COVID-19
situation. Grounded in the principles of care, trust and service, the Lead With Care program will be reviewed and validated by
Johns Hopkins Medicine experts and implemented at Four Seasons properties around the world.
COVID-19 Advisory Board
JHMI and Four Seasons have established a dedicated COVID-19
advisory board, bringing together Four Seasons leadership and
top experts from JHMI to inform health and safety decisions based
on the latest scientific knowledge.
The advisory board will create, enhance and review current
procedures, along with virtual and in-person training to guide
implementation of Lead With Care across Four Seasons’ global
portfolio.Two Phase Process
Phase one of the collaboration, Review and Validation, involves
a comprehensive review of Four Seasons' existing health and
safety procedures along with enhanced protocols in response
to the current situation at a global, regional and property level.
Phase two, Ongoing Guidance, provides Four Seasons with
ongoing collaboration with the Johns Hopkins Medicine
International team, including direct access to curated critical
updates, relevant COVID-19 research outcomes, and expert
advice to ensure real-time adjustments to operating
procedures. Customized through on-property hygiene officers,
this will allow Four Seasons to respond quickly and anticipate
future needs, providing assurance that all appropriate infection
control safety measures have been taken.
K I R K L AN D & E L L I S
Re-Opening Guidance – Travel, Hotels and Entertainment Four Seasons Hotels and Resorts (continued)
17
Enhanced Cleanliness:
► Each Four Seasons property will appoint a hygiene officer focused on
implementing enhancements to already stringent procedures;
► Rooms will be disinfected daily with U.S. Environmental Protection
Agency-approved products and will have blacklight inspection by room
attendants;
► Focused retraining programs for housekeeping teams on all cleaning
protocols are being implemented across the portfolio;
► Public areas will be cleaned hourly with extra attention to frequented
areas, including front-desk counters and public restrooms;
► The COVID-19 advisory board will explore an array of options to equip
properties with the latest tools and technology, including electrostatic
spraying, ozone technology for air purification and/or UV technology for
HVAC systems.
Empowered Employees:
► Lead With Care training building on Four Seasons legendary service
model and diligent attention to detail, ensuring Lead With Care
procedures are delivered in a thoughtful, attentive manner that balances
guest safety with personal reassurance and comfort;
► Training focused on educating and empowering employees to deliver the
enhanced health and safety program with confidence, passing on this
care to each and every guest and resident;
► The COVID-19 advisory board advising on the global training program
for all employees including: ensuring employees have a well-informed
understanding of the disease and its transmission, providing guidance on
appropriate social distancing and use of personal protective equipment,
as well as physical and mental health monitoring and support;
► Employees are undergoing behavioral training, ensuring empathetic,
personalized care and connection are not lost in the absence of close
contact and limited face-to-face interaction.
Heightened Guest Safety and Comfort:
► Lead With Care kits placed in each guestroom
providing masks, hand sanitizer and sanitization
wipes, with additional masks supplied on demand;
► Social distancing measures embedded in all
services for guest protection, including
appropriately spaced fitness equipment, modified
spa menu and services, contactless check-in and
housekeeping services;
► Restaurants and bars may operate with reduced
capacity to ensure adequate space and socially
distant set-up;
► Nearly all restaurants providing a-la-carte service
with digital menus wherever possible;
► In-room dining offering contactless delivery
outside guestrooms along with sustainable,
single-use packaging;
► Four Seasons App and Chat providing guests with
real-time, contactless interactions with employees
from their own device on nine global platforms
and in 100+ different languages.
K I R K L AN D & E L L I S
Re-Opening Guidance – Travel, Hotels and Entertainment MGM Grand
18
On May 12, 2020 MGM Grand released its “Seven-Point Safety Plan,” which laid out how exactly the resorts and casinos would reopen
safely. MGM worked with medical and science experts, to develop a multi-layered, seven-point plan designed to deter the spread of the
virus, protect their customers and employees, and help them rapidly respond if a guest or employee shows symptoms or tests positive
for the virus.
“Our properties were created to bring people together and to share common experiences because the human desire to connect is very
real,” Bill Hornbuckle, MGM’s acting CEO and president said in a statement.”
“We have implemented employee-
screening measures to assess signs and
symptoms of infection and the possibility
of recent exposure to someone infected
with the virus.”
“Employees will be provided and required to wear an
approved mask when on one of our properties. MGM
Resorts will also strongly encourage our guests to
wear masks in public areas and will offer masks to
any guests who need one, free of charge.”
“A 6-foot physical distancing policy will be in place,
with floor guides serving as reminders throughout our
properties. From time-to-time, 6-foot distancing will be
challenging—in those cases, reasonable mitigating
protocols will be implemented, such as plexiglass
barriers or face shields for our employees.”“We will continue using proven cleaning products in
accordance with EPA guidelines for coronaviruses,
bacteria and other infectious pathogens. Custom-
built handwashing stations, with soap and water,
and hand sanitizing stations will be readily available
with a visible presence maintained throughout the
property.”
K I R K L AN D & E L L I S
Re-Opening Guidance – Travel, Hotels and Entertainment MGM Grand (continued)
19
“We have always placed a high priority on air
quality for our guests and have reviewed the
operation of our HVAC systems to identify
additional opportunities to enhance their
effectiveness. Rigorous measures in
accordance with the established guidelines
to help mitigate the risk of virus transmission
have been taken throughout our properties.”“In the unfortunate event a guest or employee tests
positive for the virus, we will activate incident response
protocols to ensure the infected individual has access to
medical treatment, exposed areas are thoroughly sanitized
and, when possible, notify those who may have come in
close, prolonged contact with the infected individual. MGM
has medical and security personnel on staff to respond
quickly in the event of an incident.”
Guests can confirm their arrival time, add payments
and verify their ID all before setting foot in the lobby.
Once a room has been assigned and is ready for
check-in, guests receive a notification and can
access their room number and a digital room key in
the mobile app. Or, if they prefer a physical Key
Card, guests can utilize the self-serve Key Encoders
in the Lobby.
Alternatively, for guests without smart phones or who
prefer to not use one, they can complete the check-
in process with the support of our employees in a
contactless, line-reduced environment.”
K I R K L AN D & E L L I S
Re-Opening Guidance – Travel, Hotels and Entertainment Caesars Entertainment Corporation
20
On May 11, 2020, Caesars Entertainment Corporation
“announced that it plans to resume operations at some
properties across its network when permitted by applicable
government or tribal bodies.
Health and Safety Approach
“The health and safety plan includes enhanced cleaning and sanitization of public spaces and guest rooms using CDC-
recommended disinfectants and guidelines intended to limit the spread of the virus. All property employees will be
trained on the new procedures and policies. The Company will instruct all team members to wash their hands for at
least 20 seconds more frequently throughout their shift and signage throughout the properties will strongly encourage
guests to do the same. Hand sanitizer will also be available throughout Caesars’ properties.
At all properties, the Company will facilitate social distancing practices, including by limiting table game spots and slot
machines. Non-gaming offerings, including entertainment, restaurants and bars, will likely be reopened on a phased
basis with limited capacity. Spaces where guests or employees queue, including check-in, elevator lobbies, taxi lines,
employee break rooms and cafeterias, will be clearly marked for appropriate social distancing.
All team members will be provided with a mask and they will be required to wear a mask while at work. Some team
members including housekeeping and security, may receive additional PPE such as gloves based on their role and if
required applicable government or tribal bodies. The Company will also strongly encourage guests to wear masks,
which will be provided by Caesars.
Caesars will implement a health screening program for all employees as part of the process of reopening properties and
bringing team members back to our properties. In addition, through December 31, 2020, Caesars will provide team
members with an additional 10 days of paid COVID Sick Days if they or someone in their household have been
diagnosed with COVID-19.
All team members will be trained on COVID-19 and safety and disinfection protocols. Additional comprehensive training
may be conducted for employees who work in certain areas such as housekeeping, F&B, maintenance, hotel
operations, casino operations and security.”
K I R K L AN D & E L L I S
Re-Opening Guidance – Travel, Hotels and Entertainment Six Flags
21
“The new normal at Six Flags Magic Mountain and other locations in the
national amusement park chain will include face masks, temperature
checks, reduced attendance, virtual queueing, mobile ordering,
cashless transactions, social distancing and constant sanitization.
Six Flags CEO Michael Spanos laid out a health and safety plan for
when the company’s amusement parks reopen following the COVID-19
pandemic during a conference call with analysts on Thursday, April 30.
“We are committed to taking the necessary measures to make our
guests comfortable visiting our parks,” Spanos said on the call.
Six Flags has developed detailed plans to address the concerns of
customers and gain the trust of state and local governments, Spanos
said. Preparing the parks to reopen would take 2 to 3 weeks. The top priority for visitors: Sanitization. Six Flags had already
stepped up sanitizing its parks before the coronavirus closures.
Once the parks reopen, rides will be wiped down throughout the
day and hand-washing and hand-sanitizing stations will be
installed throughout the parks.
Social distancing will be continually enforced — from the parking
lots and queues to the rides and dining areas. Employees will be
assigned to coach and direct visitors to maintain 6 feet of
separation at all times.
Six Flags will limit the number of riders waiting in queues and
boarding coasters and rides. Markers painted on the ground will
indicate the spots in line where riders should stand to encourage
social distancing.
Six Flags is already testing virtual queueing, mobile ordering,
cashless transactions and other technology to help move toward
a contactless environment, Spanos said. Virtual queueing and
mobile ordering will be available in the “next few months,” he
said.”
K I R K L AN D & E L L I S
Re-Opening Guidance – Travel, Hotels and Entertainment U.S. Travel AssociationOn May 4, 2020, the U.S. Travel Association, submitted to the White House and state governors a 15-page report called “Travel in
the New Normal” outlining health and safety guidelines for a cautious reopening of the travel industry
The report was a collaborative effort with medical and infectious disease experts. It does not offer any timeline but presents a
layered approach to restore travelers’ confidence by showing that all sectors of the business are adapting consistent best practices
going forward
1. Create Transmission Barriers
a) Travel businesses should adapt operations, modify employee practices and/or
redesign public spaces to help protect employees and customers.
► Reinforcing hand hygiene, Utilizing personal protective equipment (PPE),
Installing physical barriers and Encouraging physical distancing.
b) Travel businesses should consider implementing touchless solutions to limit the
opportunity for virus transmission.
► Such measures may include adopting contactless technologies or
procedures for: Ticketing; Identification; Check-in; Payment for goods and
services; Automated ordering and pick-up for food and services; and A
broader range of travel and hospitality amenities.
2. Enhance Sanitation
a) Enhanced sanitation procedures should include:
► Establish a policy implementing more frequent hand washing by all
employees; Sanitizing more frequently, using products and disinfectants that
meet requirements for effectiveness against COVID-19; Providing hand
sanitizer in public areas; Modifying business hours when necessary to carry
out thorough sanitation and disinfection procedures; Providing new training
for employees on implementing these measures; Researching technological
innovations and testing new procedures to enhance sanitation
3. Promote Health Screening
a) Travel businesses should adopt health screening procedures that require all
employees: To monitor their health; To not report to work if they are ill and/or
showing any symptoms; and To self-isolate if showing symptoms of COVID-19,
if awaiting test results, or if diagnosed with COVID-19
22
K I R K L AN D & E L L I S
Re-Opening Guidance – Travel, Hotels and Entertainment WynnOn April 22, 2020, Wynn announced a proposed reopening plan for its casino in Las Vegas, which was created based on the recommendations of five named public health professionals
The 23-page summary plan states that Wynn created more detailed plans for each of its operating departments. The plan proposed partial reopening in early May and expanding the reopening in mid to late May
Wynn had experienced an earlier reopening of its casino in Macau already
Some safeguards Wynn proposed in connection with reopening were:
► Thermal cameras at points of entry for temperature checks (100o+ barred
entry)
► 6 ft. physical distancing recommended and physical layouts reorganized
to ensure compliance (reduced seating capacity, remove chairs, use every
other table)
► Hand sanitizer dispensers at key areas and in guest rooms
► Health reminder signs in guest and employee areas
► On-site EMT 24/7 during initial reopening
► Employee training on reporting suspected guest or employee COVID-19,
how to disinfect, and COVID-19 safety
► Employees must wash (or sanitize) hands every 60 mins. and after higher
risk activities (e.g. sneezing, cleaning)
► On demand COVID-19 testing for employees
► Mandatory masks for all, and mandatory gloves for some, employees
► Virtual employee meetings and employee arrival times
► Security screening at guest arrival (temperature check, mask and hand
sanitizer recommended (not required), COVID safety signs)
► Casino doors propped open or automated
► Employees prohibited from touching car/taxi doors (no valet)
► Cars disinfected between each guest (max 2/car; 4/SUV)
► Elevator buttons disinfected at least 1x/hr (4 max/elevator)
► Disinfection certification stickers broken upon guest entry
► COVID-19 awareness card in guest rooms
► Hospital disinfectant cleaners (common areas, guest rooms, laundry,
employee areas, HVAC)
► PPE distribution locations
► Employees use every other workstation
► Supervisors / managers break up any congregating groups
► No buffets
23
K I R K L AN D & E L L I S
Reopening Guidance –Manufacturing
K I R K L AN D & E L L I S
COVID-19 Re-Opening Guidance – ManufacturingTesla
25
On May 9, 2020 Tesla released it’s Return to Work Playbook which was
“was modeled after the comprehensive return to work plan we
established at our Shanghai Gigafactory, which has seen smooth and
healthy operations for the last three months.”
Preparing the Building
K I R K L AN D & E L L I S
COVID-19 Re-Opening Guidance – ManufacturingTesla
26
Prepare the Workforce
K I R K L AN D & E L L I S
COVID-19 Re-Opening Guidance – ManufacturingAuto Manufacturing – Ford Motor Company
27
On May 7, 2020 Ford announced “it would restart vehicle
production May 18 and bring back the first wave of employees
who can’t work remotely.”
“We’ve been working intently with state and federal governments,
our union partners and a cross-section of our workforce to reopen
our North American facilities,” Ford COO Jim Farley said. “We
have reopened our facilities in China, successfully begun our
phased restart in Europe and have been producing medical
equipment in Michigan for more than six weeks and are using the
lessons from all of that to ensure we are taking the right
precautions to help keep our workforce here safe.”
The ramp-up process will be gradual, as workers need to adjust to
the new health and safety protocols, and the entire supply chain
needs to get up to speed, officials said.
“We’ve developed these safety protocols in coordination with our
union partners, especially the UAW, and we all know it will take
time to adjust to them,” said Gary Johnson, Ford’s Chief
Manufacturing and Labor Officer. “We are in this together and plan
to return to our normal operating patterns as soon as we are
confident the system is ready to support.”
Ford is implementing a staggered approach to bring back
approximately 12,000 “location-dependent” employees who are
can’t do their jobs remotely, including product development, IT,
facilities management and more.
Ford has created a “Manufacturing Return to Work Playbook” to
help workers use best practices and learn from experts around
the world.
Some of the safety protocols include:
► Daily online employee and visitor health self-certifications
completed before work every day. Employees or visitors who
indicate they may have symptoms or may have been
exposed to the virus will be told not to come to Ford facilities.
► No-touch temperature scans upon arrival. Anyone with a
raised temperature will not be permitted to enter and will
need to be cleared of symptoms before returning to work.
► Required face masks for everyone entering a Ford facility.
► Every Ford team member will be provided a care kit including
face masks and other items to help keep them healthy and
comfortable at work.
► Safety glasses with side shields or face shields will be
required when jobs don’t allow for social distancing.
► More time between production shifts to limit interaction
between employees and allow for additional cleaning.
K I R K L AN D & E L L I S
COVID-19 Re-Opening Guidance – ManufacturingAuto Manufacturing – Volkswagen AG“Volkswagen AG has rolled out a list of 100 workplace changes it plans for building cars as it begins reopening its European
factories this week and plants in other countries, including the U.S., after April 27. Among them, workers will no longer pass
materials to each other by hand, setting them down instead. Employees will line up single-file to enter factory gates, keeping a 6-
foot distance. The overhaul is so exhaustive, union officials have said, staff will have to take extra time to absorb the new rules
Some measures, such as lengthening time between shifts and using fewer workers in some areas, are expected to hamper
productivity, consultants and executives say. “If necessary, we will produce less rather than take any risks,” said Andreas
Tostmann, Volkswagen's global production chief. “We won’t have the entire workforce back in the early days, but rather
successively increase capacity”
“Volkswagen is rolling out new rules for workers returning to
factories in Europe. Here's a look at the changes
At Home
► Worker takes temperature and goes over COVID-19
symptoms checklist
► Worker puts on VW coveralls and work shoes
Inside the Factory
► Workers place material (pallets or small boxes of parts) at a
pickup point marked on the floor, other workers come and
pick it up
► Before breaks or after shifts, workers disinfect their tools
► Workers must maintain social distancing of six feet at all
time
► Lunch is brought from home and eaten at work stations”
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K I R K L AN D & E L L I S
COVID-19 Re-Opening Guidance – ManufacturingAuto Manufacturing – Ford, GM and Fiat Chrysler
On May 5, 2020, The United Auto Workers union which “represents U.S. hourly workers at Detroit
automakers gave its tacit approval. . . for the companies to restart production amid the coronavirus
pandemic, after Fiat Chrysler [and GM] said it expected to reopen [their] North American plants on
May 18. While in factories, employees will work at least six feet apart from one another whenever
possible, the companies said. Employee workstations will be separated by clear plastic panels.
Workers will also wear surgical-style face masks and clear plastic face shields whenever they're
required to work close to one another.”
On April 20, 2020, a Wall Street Journal article summarized the recent developments of various auto
manufacturing plants as they adapt to the COVID-19 environment.
“Ford, General Motors Co. and Fiat Chrysler Automobiles NV said workers would see changes when
their U.S. factories reopen in the coming weeks, such as a requirement to fill out daily
questionnaires ‒ likely online before arrival ‒ about symptoms, and temperature checks.”
The companies said they were taking steps to reduce interaction during the flow of factory life.
Where possible, departing workers would use a separate exit from those arriving for the next shift,
instead of filing by one another through turnstiles. Seating in kitchen areas would be spread out,
with common appliances such as microwaves sometimes removed.”
Ford, at one plant making protective gear for medical workers, is experimenting with workers
wearing wristbands that alert them if they come within 6 feet of another, a Ford spokeswoman said.
Specific measures to maintain 6-foot guidelines will require auto makers and many parts suppliers to
rejigger some tasks and may not be feasible, said Kristin Dziczek, a labor expert at the Center for
Automotive Research, a research group. For example, bolting an engine into a vehicle typically
requires more than one worker standing underneath.
The car companies say they are still working out assembly-line changes. Jim Glynn, GM's
workplace-safety chief, said spacing workers would be one of the biggest hurdles to resuming work.
GM would give extra protective gear to those working in proximity, he said.”
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K I R K L AN D & E L L I S
COVID-19 Re-Opening Guidance – ManufacturingJBS USA
On April 24, 2020 JBS USA announced it had reopened its
Greeley Beef Facility “after quarantining the workforce for a
period of time exceeding recommendations from the U.S.
Centers for Disease Control and Prevention (CDC). To
enhance the company’s existing daily temperature screening
efforts, symptomatic team members will now be provided
free, on-site testing, conducted in coordination with the Weld
County Department of Public Health and Environment
(WCDPHE), before entering the facility. Any team member
with a fever or other confirmed COVID-19 symptoms will be
immediately sent home”
“During the closure, the company continued its common
practice of deep-cleaning the facility, installed a new
ventilation system for the fabrication cafeteria, enhanced
existing social distancing protocols, finalized previously
initiated installation of physical barriers on production lines,
conducted additional online training for COVID-19 symptom
detection, and increased signage in multiple languages to
educate team members on ways to proactively prevent
potential spread. JBS USA previously hired third-party
epidemiologists from the University of Colorado, who
evaluated the company’s existing COVID-19 protocols and
procedures at the facility”
The next slide provides further details of measures put in
place upon re-opening
30
K I R K L AN D & E L L I S
COVID-19 Re-Opening Guidance – ManufacturingJBS USA (continued)“In addition to the new screening and testing protocol, the company previously implemented the following preventive measures at the
Greeley facility to provide a safe working environment for its team members:
Health & Safety
► Health screenings for every person before they enter the facility each day, including temperature checks and symptom screenings
► Providing extra PPE (personal protective equipment), including masks
► Restricting access to the facility and not allowing visitors
Social Distancing
► Social distancing by staggering starts, shifts and breaks, and increasing spacing in cafeterias, break and locker rooms
► Onsite tents to create more space during break and lunch times
► Plexiglass dividers on all lunch tables, both inside and outside
► Signs and traffic flow markers throughout the facility
► Lines on the floors and walls to reinforce a six-foot separation at all times
► Physical barriers between team members while working on production lines
Sanitation
► Hand sanitizing stations installed throughout the facility + Boot foam sanitizer when entering the facility
► Sanitization team who continuously cleans and sanitizes the facility, including common areas beyond the production floor
► Fogging key areas in the plant at least once a week by a trained third-party sanitation crew
Benefits
► Removing vulnerable populations from facilities, offering full pay and benefits
► Requiring sick team members to stay home from work
► Waiving short-term disability waiting periods
► Providing free 100% preventive care to all team members enrolled in the company’s health plan
► Offering free services for team members enrolled in the company’s health plan that allow for virtual doctor visits at no cost
Education & Training
► Management and supervisor training on what to look for and how to prevent COVID-19 in the plant
► Signage noting the requirement of wearing a face mask and how to properly wear it
► Educating team members on COVID-19 symptoms, how to prevent the virus and the importance of practicing social distancing at home
and in the community”
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K I R K L AN D & E L L I S
COVID-19 Re-Opening Guidance – ManufacturingKroger
On April 21, 2020, Kroger grocery stores published advice for companies designing reopening plans
based on its experience as an essential business that has stayed open during the COVID-19 pandemic.
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K I R K L AN D & E L L I S
COVID-19 Re-Opening Guidance – ManufacturingKroger (continued)
33
K I R K L AN D & E L L I S
COVID-19 Re-Opening Guidance – Manufacturing
On April 20, 2020, a Wall Street Journal article summarized the recent developments of various manufacturing plants as they
adapt to the COVID-19 environment
“Pepsi-Cola bottling plants in New York are giving factory workers surgical masks and
checking their temperatures at the door. ‘A lot of this is reacting in real-time,’ said Jeffrey
Honickman, chief executive of the Honickman companies, a group of East Coast bottlers
including Pepsi-Cola Bottling Co. of New York. ‘I never thought we'd be doing any of these
things. We’re learning as we go along.’”
“A rival Coca-Cola bottler has given employees thermometers to monitor themselves and red
bandannas as face covers at work. A spokeswoman for the Coke bottler, Liberty Coca-Cola
Beverages LLC, said its policies would evolve as it identified best practices and received
more guidance from health officials.”
“Tire maker Bridgestone Corp., which recently restarted five U.S. factories, said it suspended
rules regarding unexcused absence to encourage workers feeling sick to remain home and
has installed partitions at some plants to maintain 6 feet between employees.”
“At GE Appliances factories, nurses are available on site, and “social-distance ambassadors”
monitor behavior and address employee issues that may arise, a company spokeswoman
said. The company, which Chinese appliance maker Haier Group bought from General
Electric Co. in 2016, taped off some factory restroom urinals so workers wouldn't stand too
close to each other, according to company materials.”
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K I R K L AN D & E L L I S
Reopening Guidance –Restaurants
K I R K L AN D & E L L I S
Re-Opening Guidance – RestaurantsNYC Outdoor Dining
36
On May 28, 2020, the New York Times reported that with the
weather getting warmer and New Yorkers getting antsier, the
New York City Council wants to force Mayor Bill de Blasio’s
hand on outdoor dining.
The Council introduced legislation Thursday afternoon, backed
by the restaurant industry, requiring the mayor to find a way to
open streets, sidewalks and public plazas to outdoor dining.
Corey Johnson, the Council speaker, and Councilman Antonio
Reynoso of Brooklyn are spearheading the effort. “The
restaurant and the food industry has been struggling just as
much as any other businesses in our city,” Mr. Reynoso said at
the Council’s hearing on Thursday, adding that the process
would be “something that can be done very quickly and in a
timely fashion.”
Andrew Rigie, executive director of the New York City Hospitality
Alliance, a business group, said the idea was to require the
mayor to establish a framework to identify appropriate places for
restaurants to sell food and beverages outside, and create a
mechanism by which businesses and community boards could
submit suggestions.
The bill would also require the city to set health and safety
requirements for such operations.
“Our hope is there may be areas where entire streets could be
shut down for restaurant service,” Mr. Rigie said. “Other places
you may be able to extend the sidewalk, while keeping a lane of
cars and bike lanes. Other places, you may be able to use
pedestrian plazas. We really need to be creative.”
Rockwell Group, is known for designing some of NYC’s buzziest
restaurant destinations, such as Union Square Cafe’s revamp and
Nolita Indonesian hotspot Wayan. The company teamed up with
industry trade group the NYC Hospitality Alliance on a pro bono
basis to start sketching out how restaurants could set up safely
outdoors if the city allows.
*NEW
K I R K L AN D & E L L I S
Re-Opening Guidance – RestaurantsCalifornia State Restaurants
37
On May 12, 2020, California Gov. Gavin Newsom announced the state’s long-awaited guidelines for the reopening of restaurants for
sit-down dining.
Some important highlights to note:
► Restaurants must “provide disposable menus to guests and make menus available
digitally so that customers can view on a personal electronic device, if possible. If
disposable menus cannot be provided, properly disinfect menus before and after
customer use.”
► Restaurants must also “discontinue pre-setting tables with napkins, cutlery, glassware,
food ware, etc. These should be supplied individually to customers as needed. Do not
leave card stands, flyers, napkin holders, or other items on tables.”
► Same goes for condiments: “Suspend use of shared food items such as condiment
bottles, salt and pepper shakers, etc. and provide these foods in single serve
containers, if possible. Where this is not possible, shared items such as condiment
bottles, shakers, etc., should be supplied as needed to customers and disinfected after
each use.”
► “Takeout containers must be filled by customers and available only upon request.”
► And tablecloths might become a thing of the past: “Dirty linens used at dining tables
such as tablecloths and napkins should be removed after each customer use and
transported from dining areas in sealed bags. Employees should wear gloves when
handling dirty linens.”
► Restaurants must also “discontinue tableside food preparation and presentation such
as food item selection carts and conveyor belts, guacamole preparation, etc.”
► And forget grabbing a mint on your way out: “Do not leave out after-meal mints,
candies, snacks, or toothpicks for customers. Offer them with the check or provide only
on request.”
► Brewpubs, breweries, bars, pubs, craft distilleries, and wineries must remain closed if
they don’t offer sit-down dining, but they can reopen if they “contract with another
vendor to...serve dine-in meals.”
K I R K L AN D & E L L I S
Re-Opening Guidance – RestaurantsMcDonalds
38
Re-Opening Plan
On May 14, 2020 the The Wall Street Journal reported that
“McDonald’s Corp. is asking its hundreds of U.S. franchisees
to enforce social distancing in its restaurants, and either close
their public soda fountains or deploy a staff member to
monitor them, according to a 59-page dine-in reopening guide
viewed by The Wall Street Journal.
The illustrated guide, written by the company last week,
outlines the challenges that McDonald’s expects employees
to face as states begin to allow for sit-down restaurant
service while upholding social-distancing rules. A three-page
question-and-answer section in the guide covers security risks
to workers managing resistant customers or loiterers.
The guide also shows how complex—and expensive—
reopening dining areas will be and raises questions about the
cost structure of that business for franchisees while concerns
about the pandemic remain.
New purchasing recommendations, including foot-pulls to
allow customers to open bathroom doors without using their
hands, could lead to new expenses and logistical
considerations for McDonald’s hundreds of U.S. restaurant
owners, franchisees said. The guide includes a list of products
such as a $310 automatic towel dispenser and a $718
touchless sink
All service workers also need to be outfitted with masks and
gloves, and restaurants need to make face shields available
for customers in jurisdictions requiring them, the guide said.”
Employees
“A top concern, franchisees said, is finding enough workers.
The chain’s official franchisee group wrote to restaurant
owners last month that employment at their U.S. restaurants
has dropped by 100,000 people since the crisis began.
Application numbers have dropped too, they wrote.
Restaurant owners say they are worried that workers will stay
away because they fear contracting the virus or because their
unemployment benefits pay them more than work at
McDonald’s.”
Customer Interaction
“The guide provides talking points for confronting customers
who don’t want to follow distancing guidelines, as well as
people lingering in bathrooms, sleeping outside or
panhandling from guests.
If a customer wearing a mask is worried about interacting with
others who aren’t, employees should find the guest another
spot to sit or offer to bring food to their car, the guide
recommended. Workers should escort customers who sit too
near others to another section, the guide said.
Workers are to bring food to customers in a bag folded closed
twice, on a tray removed as soon as a diner verifies it is
correct. Workers should make customers feel welcome with a
thumbs-up, hand signals or a verbal greeting, the guide said.”
K I R K L AN D & E L L I S
Re-Opening Guidance – RestaurantsChili’s
39
We're (still) following safe social distancing practices
► Our Team Members are maintaining the recommended six feet social distancing
standards at all times
► For dine-in Guests, we are seating parties safely apart and limiting seating based
on local mandates
► For To Go pickup and curbside orders, we ask that Guests remain in their vehicles
and our team will bring your order directly to you, placing orders in the trunks of
Guests cars or on the passenger side to reduce physical touchpoints
► We’re encouraging our Guests to pay online or through our table top device to
reduce physical touchpoints
Disinfecting standards continue to remain top of mind
► Our Team Members are disinfecting all surfaces every 30 minutes and
paying close attention to highly trafficked areas, surfaces, equipment and
more
► We’re using disinfectant shown to be effective against COVID-19
► Our team installed disinfecting stations at every entry point of the
restaurant
► Thoughtful consideration about what’s on our tables that our Guests
interact with each visit
We're (still) adhering to strict Team Member safety standards
► Our Team Members are required to wear face masks covering both their nose
and mouth, and gloves at all times
► Our Team Members are washing their hands for a minimum of 20 seconds
every 30 minutes and after touch points such as handling payment and
between glove changes
K I R K L AN D & E L L I S
Re-Opening Guidance – RestaurantsDine Brands Global, Inc. (Applebee’s and IHOP)
40
“IHOP and Applebee’s Neighborhood Grill & Bar have started opening dining rooms in
Georgia and Tennessee as restrictions are loosened in the wake of the COVID-19
pandemic.
Although just two-days in to the reopenings, management of parent company Dine
Brands Global Inc., were fairly upbeat.
CEO Steve Joyce told Nation’s Restaurant News that the chains were following
Tennessee’s regulations that limit occupancy to 50% of capacity, although traffic has been
far too low for them to have to worry about that yet.
“It’ll be good when that’ll be an issue for us. It’s not an issue now,” he said.
He added that Applebee’s president John Cywinski told him that, of the guests who are
choosing to eat in the dining room, “they’re all having a drink.”
“We’ve got everyone in masks and gloves. We’re directing [customers] in the parking lot
so we don’t have people gathering there, either, or congregating at the opening. It’s pretty
easy, because it’s literally just starting,” Joyce said.
He said the chain’s franchisees would “apply best-practice learning before we begin a
smart, measured and sequenced expansion in Texas, Oklahoma, Iowa, Utah, Alaska,
North Dakota, Montana, Missouri, and as of this morning it appears Nebraska will be
opening up as well.”
“It’s certainly conceivable we have more than 200 full-service restaurants open next
week,” he added.
Joyce said both chains would continue to bring staff members back on board as business
returned.He said he didn’t know how long it would take for most customers to be
comfortable eating in dining rooms again, but that franchisees would staff up accordingly.”
K I R K L AN D & E L L I S
Re-Opening Guidance – RestaurantsDarden Restaurant Inc.
41
On May 2, 2020 MarketWatch reported that “Darden Restaurants Inc.,
Olive Garden’s parent company, opened most of its dining rooms, about
100 in that state, for service on Monday. The company also opened
some of its restaurants in Tennessee for dine-in service.
Darden’s portfolio of restaurant chains includes LongHorn Steakhouse,
Bahama Breeze, The Capital Grille and other names in addition to Olive
Garden.
Going out for a meal at the local Olive Garden is different amid COVID-
19. All workers will be wearing masks, the dining room layout has been
changed in order to promote social distancing and, in keeping with re-
opening rules issued by the state, Darden Restaurants will only serve
parties of six or fewer.
State guidelines also limit the number of guests inside restaurants to no
more than 10 people per 500 square feet of dining space.
In addition, the company says tables are disinfected after every guest,
there’s frequent hand-washing among staff, and workers have their
temperature checked before each shift.”
K I R K L AN D & E L L I S
Re-Opening Guidance – RestaurantsShake Shack
On May 5, 202, Shake Shack CEO Randy Garutti joined “Squak on the Street” on May 5, 2020 to discuss reopening and the rise
in beef prices. Shack Shack announced “it is preparing to reopen dining rooms with some restaurants, dubbed “Shack
Track” stores, modifying exteriors by adding drive-thru lanes and walk-up windows to accommodate social distancing
requirements.
The new pickup option codifies makeshift off-premise pick up stations the New York City-based chain created when restaurants
were forced to switch to takeout and delivery.
In a rendering shown to investors, the drive-thru lanes look like Chipotle Mexican Grill’s Chipotlanes, which are designed for
pickup of digital orders. The Shack Track will also have new pickup areas to improve flow and encourage digital pre-ordering.
‘We’ve been studying current Shack layouts and future Shack designs in order to identify where this model can be quickly added,’
Garutti said. ‘It may take time and many forms but all towards the goal of continuing to build the community gathering places the
world needs, while adding a level of convenience, safety, distance and frictionless pickup to meet the needs of our guests.’”
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K I R K L AN D & E L L I S
Re-Opening Guidance – RestaurantsStarbucks
On May 4, 2020, Starbucks released a letter Starbucks partners and
customers from Kevin Johnson, Starbucks ceo and president. The letter
states that “by the end of this week, Starbucks partners will have
responsibly reopened over 85 percent our company operated stores
across the U.S., and we are expecting more than 90 percent of our
stores to be open by early June, under modified operations and hours.”
Letter Highlights
“The foundation of our approach comes from what we have learned in
China, where more than 98 percent of our stores are now open and
operating under revised protocols. We have adapted these protocols for
the U.S. and our goal is to exceed the standards outlined by the
Centers for Disease Control and Prevention for a safe experience,
including heightened emphasis on cleaning and sanitizing protocols in
our stores.
We have expanded service beyond drive-thru to include mobile
ordering for contactless pick-up, delivery and, in some locations,
curbside pickup and grab-and-go through the café.
We are putting immense emphasis on the safest and most convenient
way for customers to order their favorites from Starbucks . . .Our
Starbucks App will enable new features, including optimizing for
curbside pick-up, entryway handoff, improved drive-thru experiences,
voice ordering through Siri and the ability for everyone to earn stars that
can be redeemed for rewards. We will also shift toward more cashless
experiences, knowing that the handling of cash creates consumer
concerns about the spread of viruses. We predict the mobile app will
become the dominant form of payment.”
In its April 28, 2020 earnings call, Starbucks announced a plan to start reopening its stores in early May, with a goal of reopening 90% of its stores by early June.
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K I R K L AN D & E L L I S
Re-Opening Guidance – RestaurantsNational Restaurant AssociationOn April 22, 2020, the National Restaurant Association released guidance on how to reopen
operations, providing a basic summary of recommended practices that can be used to help
mitigate exposure to COVID-19. The report focuses on food safety, cleaning and sanitizing,
employee health monitoring and personal hygiene, and social distancing.
Start with Food Safety
Ensure that all requirements of the FDA’s “Food Code”, used by
local, state, and federal regulators, are implemented in the
workplace.
Update Sanitization Practices
► Thoroughly detail-clean and sanitize entire facility. Focus on high-
contact areas that would be touched by both employees and
guests.
► Avoid all food contact surfaces when using disinfectants.
► Between seatings, clean and sanitize table condiments, digital
ordering devices, check presenters, self-service areas, tabletops,
and common touch areas. Single-use items should be discarded.
Consider using rolled silverware and eliminating table presets.
► Remove lemons and unwrapped straws from self-service drink
stations.
► Clean and sanitize reusable menus. If you use paper menus,
discard them after each customer use.
► Make hand sanitizer readily available to guests.
Monitor Employee Health and Personal Hygiene
► Taking employees’ temperatures is at the operators’ discretion and
any operator who chooses to do so should engage health officials
first and adopt policies aligned with proper procedures.
► Per CDC recommendations, face coverings have been shown to
be effective tools to mitigate risk from individuals who show
symptoms as well as those who don’t, especially in close
environments where it’s hard for people to maintain a three- to six-
foot distance.
Implement Social Distancing Measures
► Update floor plans for common dining areas, redesigning seating
arrangements to ensure at least six feet of separation between table
setups.
► Limit party size at tables to no more than the established “maximums
approved”. Where practical, especially in booth seating, physical
barriers are acceptable. Consider a reservations-only business model
or call-ahead seating to better space diners.
► Limit contact between waitstaff and guests. Where face coverings are
not mandated, consider requiring waitstaff to wear face coverings (as
recommended by the CDC) if they have direct contact with guests.
► If practical, physical barriers such as partitions or Plexiglas barriers at
registers are acceptable.
► Use technology solutions where possible to reduce person-to-person
interaction: mobile ordering and menu tablets; text on arrival for
seating; contactless payment options.
► Design a process to ensure guests stay separate while waiting to be
seated. The process can include floor markings, outdoor distancing,
waiting in cars, etc. Consider an exit from the facility separate from the
entrance.
► Where possible, workstations should be staggered so employees
avoid standing directly opposite one another or next to each other.
Where six feet of separation is not possible, consider other options
(e.g., face coverings) and increase the frequency of surface cleaning
and sanitizing.
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K I R K L AN D & E L L I S
Reopening Guidance –Retail
K I R K L AN D & E L L I S
COVID-19 Re-Opening Guidance – RetailRent-A-Center
46
On May 20, 2020 Rent-A-Center released a COVID-19 update.
Healthy Associates Policies
We’ve implemented a number of policies to protect
the health and safety of our store associates, and
these will remain in effect until the current crisis has
passed. These policies include:
► Limiting the amount of people inside the store at
one time.
► Strictly enforcing social distancing inside stores.
► As much as possible, providing face masks,
gloves, cleaning supplies and plexiglass barriers
► Requiring associates who are feeling ill to stay
home and consult with a healthcare professional
before returning to work.
► Granting two weeks additional paid time off to
any associate who becomes COVID-19
symptomatic.
► Offering a temporary termination program to
associates who are not comfortable working with
the public during this time (These associates
retain their health coverage and may rejoin the
company later with no loss of tenure.)
Stores Are Open – Safely
Stores in most areas are open, with sanitization and social distancing
guidelines in place to protect you and our associates. In areas of the
country most affected by COVID-19, we have elected to keep some
showrooms closed. At this time, we are cautiously reopening some of
those locations according to guidance from local authorities. If you are
unsure whether your local Rent-A-Center store has re-opened, is still
closed or is only providing limited service, please call your local store or
our Customer Service team at 1-800-422-8186.
24/7 Online Shopping
Shop from home for appliances to store and prepare your family’s food
and keep clothes clean, computers for work or school, smartphones to
stay connected and TVs & gaming systems to keep the family
entertained.
Free Doorstep Delivery
We’ll drop off merchandise at your front door to minimize person-to-
person exposure.
Same-Day Curbside Pickup
For items that can fit in your vehicle, simply call your local store to
arrange for curbside pickup (following social distance practices).
Product Service and Repair
Please contact your local store to schedule a doorstep pickup if your
product needs service or repairs (included in your agreement).
Manage Account from Home
You can make payments online, through our mobile app, by phone or in
person via curbside assistance (call your local store to make
arrangements).
K I R K L AN D & E L L I S
COVID-19 Re-Opening Guidance – RetailSephora
47
On May 19, 2020, Sephora shared its plans to welcome back
clients in select retail locations beginning May 22nd in
communities where it can safely reopen. The retailer has
spent the last nine weeks developing its rigorous new safety
and client service protocols, called “SEPHORA HEALTH &
HYGIENE GUIDELINES,” designed to protect employees and
clients while safely and confidently providing support, expert
advice and a welcoming experience for all.
The care and comfort of the communities we support has
and always will be an important company value. To that
end, Sephora has undertaken the following:
► Initiated and implemented Project Care Package,
through which more than 350,000 beauty products
were donated to 65,000-plus frontline health care
workers and those impacted by domestic violence in
our communities across the U.S.
► To further support frontline heroes, Sephora will be
offering a 10% discount in-store on all purchases for
Healthcare Workers and Emergency Responders with
a current ID throughout 2020*.
► In June, Sephora stores will sell washable cloth face
masks for $10, with 50% of proceeds benefiting the
Stronger Together Fund through Tides.
Select Sephora stores in Colorado, Indiana, Kansas, South
Carolina, South Dakota, Tennessee, Texas, Utah, Georgia,
Alaska, Arkansas, Arizona and Alabama will be part of this
initial group to open on May 22. Prior to moving ahead with
any future store openings, Sephora will evaluate each store
based on local government and health guidance before
making a decision. As always, Sephora will continue to
assess business operations through all reopening phases and
as states and cities share their requirements to adapt
accordingly. Additional Sephora stores are expected to open
gradually over the next several months. A full list with updated
information on store reopenings will live on
Sephora Community, and clients can call their local store for
opening details and hours of operation.
For stores that are not yet open, Sephora will continue to pay
store employees and provide their benefits until they are able
to welcome back clients to their stores. Meanwhile, our online
channels are open for business, supporting our clients who
choose to shop from home or simply browse our social
content for inspiration.
K I R K L AN D & E L L I S
COVID-19 Re-Opening Guidance – RetailSephora (continued)
48
In developing the Sephora Health & Hygiene Guidelines,
which include 48 safety procedures and extensive
employee training, the goal was to create the safest
Sephora experience possible, while still providing the
supportive shopping experience our clients appreciate.
Sephora’s Health & Hygiene reopening plan includes the
following actions for all U.S. stores:
► Social Distancing & Capacity: All stores will adhere
to social distancing guidelines and will have restricted
store capacities to allow for this. Clients will be greeted
by a line coordinator who will ensure adequate space
and service levels, while guiding clients on how to
make the most of their visit. Six-foot markers will be
placed at lines in front of registers and store
entrances. Capacity constraint guidance will be
followed and store aisles will be designated for traffic
in one direction as locally mandated.
► Deep Cleaning & Enhanced Hygiene
Measures: Prior to reopening, all stores will receive a
deep cleaning and will be equipped with hygiene
supplies and hand sanitizer throughout the space and
store teams will be constantly cleaning throughout the
day.
► Testers & Services: Testers are now for display only
and in-store services are suspended until further
notice. In addition to Beauty Advisor assistance, a
suite of virtual tools, including Virtual Artist, are
available to aid in any product selection process.
► Face Masks: All employees will wear face masks and
Sephora will provide disposable masks for clients to
wear in-store. In some locations, face coverings will be
mandated for entry in store according to regional
guidelines.
► Temperature Checks: Sephora will take all store
employees’ temperatures at the beginning and in the
middle of each shift.
► Returns: Sephora has extended its return policy and
will be accepting returns with receipts for all purchases
made just prior to and during the shutdown for 30 days
after store opening. All products returned will be
destroyed until further notice to protect clients and
employees.
► Point of Sale: We will be closing every other register in-
store in an effort to promote social distancing and
encourage clients to use contactless payment options.
All payment screens will be sanitized before and after
every transaction, baskets and bags will be sanitized,
and plexiglass screens will be implemented in all stores.
► Staff Hygiene Training: Each store has designated a
Hygiene Leader who will oversee Sephora’s new Health
& Hygiene Guidelines at all points of the shopping
experience. All store staff have been trained and will
work with the Hygiene Leader to maintain safety in
stores.
K I R K L AN D & E L L I S
COVID-19 Re-Opening Guidance – RetailAmerican Rental Association
49
On May 19, 2020 the American Rental Association (ARA)
has released the ARA Healthy Work Practices Guide for
construction equipment rental companies, part of a new
“Clean. Safe. Essential.” program designed to help ARA
members continue to ensure a safe rental experience.
The ARA Healthy Work Practices Guide offers general information
about:
► microbes and viruses;
► personal protective equipment (PPE) considerations;
► cleaning supplies and equipment needed for social distancing;
► how to prepare a facility,
► vehicles and employees for work;
► testing employees;
► cleaning equipment and more.
While the guide is based on medical science and operational
expertise, ARA directs rental stores to comply with the latest
local/city, state/province, and country laws and government
regulations, and to conform with guidance provided by government
health agencies. If government guidance is more stringent than
what is found in the document, ARA says that stores should follow
government guidance.
More elements of the “Clean. Safe. Essential.” program will be rolled
out in the weeks ahead as ARA continues to support members and
the vitality of the rental industry through the pandemic.
The ARA Healthy Work Practices Guide provides member
stores with consistent, practical guidance on measures to
minimize exposure to the coronavirus for customers, staff,
vendors and guests. Based on expertise from the U.S.
Centers for Disease Control and Prevention (CDC), World
Health Organization (WHO), rental operators and
equipment manufacturers, the guide adds to ARA’s
ongoing safety efforts.
“Our industry has always been committed to safety —
providing contractor partners with safe equipment and the
training to use it properly is what ARA members do,” said
Tony Conant, ARA CEO. “But 2020 is redefining the word
‘safe.’ ARA is putting tremendous resources and energy
into helping rental stores — which are essential to
customer success — continue to provide a safe
equipment rental experience in our new normal.”
K I R K L AN D & E L L I S
COVID-19 Re-Opening Guidance – RetailChildren’s Place
50
On May 18, 2020, The Children’s Place, Inc, the largest
pure-play children’s specialty apparel retailer in North
America, provided a business update and details on its
phased store reopening plan.
The health and safety of our customers and our associates
remains our highest priority, and we have put the following
measures in place in our stores:
► Opening with reduced hours and actively monitoring the flow
of customers in stores;
► Installing signage throughout the store encouraging
customers to observe social distancing guidelines;
► Installing plexiglass health guard partitions at checkout areas;
► Associates participating in health screening checks before
every shift;
► Supplying all associates with face masks to wear during shifts
and encouraging customers to wear a face covering while
shopping;
► Implementing rigorous cleaning routines and providing hand
sanitizer stations in every store;
► Temporarily closing fitting rooms, restrooms and water
fountains; and
► Implementing a new return policy whereby returned items are
held off the sales floor for a 24 hour period before being
eligible for resale.
Store Reopening Plan
On Tuesday, May 19, 2020, The Children’s Place is planning
to reopen stores in 10 states: Alabama, Arkansas, Idaho,
Mississippi, Montana, Nebraska, North Dakota, Oklahoma,
South Dakota, and Utah. The Company will continue to
reopen stores on a phased timeline, as state and local
guidelines and conditions permit, taking an informed,
measured approach based on a number of factors. Currently,
over 40 percent of the Company’s U.S. stores are in states
and counties that have not yet been authorized to reopen to
the public.
K I R K L AN D & E L L I S
COVID-19 Re-Opening Guidance – RetailApple
51
On May 17, 2020, Apple released its blueprint for how it will reopen its stores once it is safe to due so.
Customers will be required to submit to a temperature check and wear a mask before entering the store, according to the guidelines
written by Apple’s retail and human resources chief Deirdre O’Brien. If a customer doesn’t have a mask, Apple will provide them with
one.
Customers will also be screened for other symptoms caused by Covid-19, like a cough. Apple said occupancy will be limited in stores,
and employees will be focused on “one-on-one, personalized service.”
Apple also announced on Sunday several stores in the U.S. that will be reopening this week. Some of the stores will allow customers
in, while others will offer only curbside pickup service. Apple stores will be reopening this week in a half-dozen states: Florida,
California (curbside service), Washington (curbside service), Hawaii, Oklahoma and Colorado.
O’Brien said store reopenings are based on local official guidelines and Apple’s own data, They could even close again if lockdown
orders are restored.
K I R K L AN D & E L L I S
COVID-19 Re-Opening Guidance – RetailU-Haul
52
On U-Haul’s website they have listed how they are adapting
during the COVID-19 pandemic.
We Are Here to Help!
► U-Haul is open in all 50 States and 10 Canadian provinces.
► We have intensified our sanitization of equipment and stores
to better protect you and our team members. As the industry
leader in moving and self-storage, your health and safety
have always come first.
► We offer contactless products and services such as Truck
Share 24/7, Online Check-In, U-Box container home delivery
and direct shipping of supplies.
K I R K L AN D & E L L I S
COVID-19 Re-Opening Guidance – RetailPlanet Fitness
53
On their website, Planet Fitness has outlined a reopening plan
“We are proud of our high cleanliness standards and have
extensive, cleaning and sanitization policies in place. Staff
conduct regular and thorough cleaning of all equipment and
surfaces throughout the gym floor. Regular, overnight deep
cleaning is also conducted.
In preparation for reopening our clubs, we've taken several
steps to strengthen our policies and procedures to help keep
you and our team members safe! To name a few:
► Increased sanitization stations throughout the gym floor: Our
team members will be performing increased, thorough
cleanings throughout all areas of the club using disinfectant
effective against COVID-19.
► Physical distancing measures: To allow for physical
distancing, some pieces of cardio equipment will be
temporarily marked out of use to create additional space.
► Touchless check-in to reduce contact between staff and
members: Simply scan your Planet Fitness app at the front
desk when you arrive. Don’t forget to download our app in
advance if you don't have it already. In addition to a touch-
less check-in experience, our app also puts the gym in your
pocket with over 500 workouts at your fingertips.
You’ll also notice new signage throughout the club that helps to
explain the steps we’re taking to keep our clubs clean, and our
members and staff healthy. Finally, Planet Fitness and our
franchisees will continue to follow local officials’ guidelines and
adhere to any additional safety measures.”
K I R K L AN D & E L L I S
COVID-19 Re-Opening Guidance – RetailApple
54
On May 8, 2020 Business Insider reported on what Apple is doing to
reopen its stores around the world.
“In Apple Stores that are open, the company is asking that patrons
maintain social distancing of two meters, wear face coverings while in
the store, and consent to temperature checks. Because of the social
distancing rules, fewer customers will be able to fit in an Apple Store
at a given time, meaning there may sometimes be a wait to get into
the store.
Apple's current measures are not unlike what many shoppers in the
US and other parts of the world have experienced at the grocery
store in recent months as essential businesses have implemented
social distancing policies to reduce the probability of spreading the
virus.”
On May 12, 2020 Business Insider reported that Apple is
reopening 5 stores in the US.
The company is beginning with 5 stores in Alabama, Alaska,
Idaho, and South Carolina. Apple is encouraging customers to
purchase items online when possible, and said that the focus of its
open stores will be on providing customer service and support
through the Genius Bar.
Apple also said each store will implement safety procedures that
involve social distancing, conduct temperature checks, and require
customers to wear face coverings before entering.
"As local guidance varies around the US there may be slight
modifications to our procedures," Apple said in a statement. "As
always, our thoughts are with everyone affected by COVID-19 and
those working around the clock to treat, study and contain its
spread."
K I R K L AN D & E L L I S
COVID-19 Re-Opening Guidance – RetailBank Branches - American Bankers Association
55
On April 30, 2020 the American Bankers Association (ABA)
published a customizable matrix (available to members of the
ABA) to aid banks planning to reopen branches closed due to
the COVID-19 pandemic.
The matrix provides a comprehensive list of potential
mitigation measures banks may take related to their facilities,
customer interactions and workforce management, including:
► the use of sneeze guards at teller windows
► medical screening of employees
► cleaning procedures and the use of personal protective
equipment.
It also lists any general federal guidance that applies to each
reopening factor—such as that issued by the Centers for
Disease Control and Prevention, Equal Employment
Opportunity Commission, Occupational Safety and Health
Administration and other federal agencies—and it indicates
where state and local authorities should be consulted for
more specific requirements.
K I R K L AN D & E L L I S
COVID-19 Re-Opening Guidance – RetailSoulcycle
On May 5, 2020, Soulcycle introduced a new "Soul Standard“ ahead of any studio reopenings to ensure that when a studio is reopened it is a safe
place for riders and staff. Soulcycle tells us to “keep in mind this is just a start … [w]e have a few more upgrades in the works, and as we learn
more, we’ll be constantly fine-tuning and updating this page with the latest.
As we get green-lights from local and state government officials, we’ll evaluate if we feel comfortable safely reopening studios in each market. As
soon as we do, we’ll notify riders and add reopening dates here.
It might be a bit overwhelming at first. But trust us: As soon as that first song starts playing, you’ll find yourself in that familiar place you know and
love. That sanctuary you’ve been needing now more than ever is even safer now—and we can’t wait to see you there.”
Top-grade disinfectant & more frequent cleaning.
Staff will use a disinfectant proven to kill viruses like
COVID-19 in all common areas before and after check-
ins—with a heightened attention to bikes, weights, and
all high-touch surfaces after every class. We’ll also be
cleaning the studio from top to bottom twice as often per
week.
Disinfecting high-touch surfaces.
After every class, we’ll disinfect doorknobs, handles,
rails, light switches, sanitizing stations, lockers,
bathrooms, sinks, toilets, benches, locker keys, the front
desk, keyboards, computers, phones, and instructor
equipment.
All bikes and weights disinfected.
After every class, every bike and all weights on bikes in
the studio will be thoroughly disinfected—even if not in
use.
Shoes disinfected & rotated.
Shoes will be rotated so that they’re never worn two classes in
a row. We’ll only rent them out once they’re entirely disinfected
and dry.
Staff face masks & gloves.
Staff will be required to wear gloves during their shift, and
strongly encouraged to wear masks. After deep cleaning,
they’ll wash their hands before refreshing gloves and masks
as needed.
COMING SOON: Top-grade disinfectant, with electrostatic
distribution.
The new disinfectant allows us to spray more evenly, gets
hard-to-reach crevices, clings to every surface it coats, and is
proven to kill viruses like COVID-19. Staff will use this on
surfaces in all common areas before and after check-ins, with
a special attention to bikes, weights, and all high-touch
surfaces after every class.
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K I R K L AN D & E L L I S
Hands-free check in. Let staff at the front desk know when you arrive, and
they’ll check in for you. Plan to arrive at least 4 minutes before class begins
as usual. At this time, we won't allow entry beyond the start of class.
Social distancing practices. Our staff will work to get
riders in and out of studios, while maintaining social
distancing practices. To help, floor markers will indicate
a safe distance in the lobby, locker rooms, and bathrooms.
We ask that you avoid waiting for class in these high-traffic
areas, and consider waiting outside or in your car if you’re
comfortable and weather permits it.
Locker rotations. Please only use lockers that are marked available so
they’re never used two classes in a row. After every class, used lockers will
be disinfected.
Emergency water fountain use only. We strongly urge you to bring your
own water or purchase from the studio.
COVID-19 Re-Opening Guidance – RetailSoulcycle (continued)
Staff health check. Every staff member and instructor will
have their temperature checked before their shift.
Rider health check. Where mandated by local or state governments, we’ll
check the temperature of riders as they enter the studio.
High-touch amenities. To limit hand-to-hand contact, we’re
removing gum, razors, q-tips, and complimentary phone charging.
Hair ties and individually-wrapped ear plugs will be behind the desk,
available upon request.
Staff hospitality and safety. We’ve put a protocol in place that limits staff from
leaving the front desk, aside from studio cleaning. When absolutely necessary,
staff will (safely) assist riders with bikes or lockers.
Cancel bikes by the deadline. To allow as many riders as possible to get a
bike, we’ll be strictly enforcing our cancellation policy—please remember to
cancel by 5pm the night before class.
COMING SOON: Touchless hand sanitizer. Motion-activated stations will
dispense sanitizer with a higher alcohol concentration. In the meantime, we’ll
have hand sanitizer available in the studio as usual.
Keep right. Keep to the right when entering and exiting the studio.
Bikes booked at a safe distance. You’ll see many bikes in the room, but most will
be empty to maintain social distancing practices.
Self bike setup. Learn how to set your bike up here to avoid contact with staff. If
you still need assistance, staff will demonstrate setup on the podium bike.
In-room birthday celebrations. To uphold social distancing practices, we won’t be
celebrating birthdays during class. Don’t worry: We have other plans in store to
celebrate your big day.
Shower access. Showers will be unavailable until further notice.
Unlocking lockers. If you forget your combination, please wait until
there are no other riders at the front desk to have your locker unlocked
by staff.
The studio shop. Our retail collection will still be available, but we ask
that you avoid touching items as much as possible. If you’d like to make
a purchase, please stand on the floor marker when waiting in line.
Retail returns. We won’t be allowing riders to try items on before
buying, but will still accept returns. If a rider does return an item, we
won’t put it back on the floor until deemed safe by apparel industry
standards.57
K I R K L AN D & E L L I S
COVID-19 Re-Opening Guidance – RetailSoulcycle (continued)
Aside from respecting the safety guidelines put in place by our governments, we ask that any rider
coming to a studio walks in with the approach our Soul Fam takes for most things: Go above and
beyond for each other.
Please make sure to practice social distancing when in close, shared spaces like locker rooms
and bathrooms. Follow the markers placed around the studio to maintain a safe distance.
If you have a cough, fever, or symptoms of COVID-19, please do not come to the studio until
you’re symptom-free and fever-free for three days.
If you have tested positive for COVID-19, or have knowingly come into close contact with
someone who has, we ask that you do not come to the studio for 14 days or until you’ve tested
negative for COVID-19.
If you feel unwell or have any concerns about coming in to ride, please stay home and stay
safe. We’ll happily add the class back to your account, and welcome you back on a bike when
you’re healthy and feel comfortable coming back to ride.
We’re encouraging riders and staff to limit person-to-person contact, including hugs & high
fives. Community and love is in our DNA—but right now, this is the best way to take care of our Soul
Fam.
While we’re taking every precaution to keep our community safe (and encourage you to do the
same), we’re acutely aware of and highly prepared for the possibility of a second wave.
In the event that there is a reported case of COVID-19 in your studio and you were potentially
in contact with the individual, you’ll be notified immediately. From there, we’ll take the proper
safety precautions to disinfect the studio from top to bottom.
With no way to predict what will happen, the best way we can prepare is to respond and evolve as
the situation develops—with nothing but your safety in mind.
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K I R K L AN D & E L L I S
COVID-19 Re-Opening Guidance – RetailNordstrom
On May 4, 2020, “Nordstrom, which operates 380 stores including its off-price Nordstrom Rack locations, laid out a number of
changes it will be making in order to turn the lights back on.
Many of the upgrades align with the number of ways consumers are also expected to adapt due to the COVID-19 crisis. Experts
say we — as consumers — will be wary of touching things in stores and will pivot to doing more virtually, among other changes.
It is unclear how long Nordstrom will keep these new precautionary measures in place. Some of them could become permanent.”
Presentation Highlights
“To start, the Seattle-headquartered department store chain will be
limiting the number of people that can come in its stores all at once,
and store hours will be shortened to allow for additional cleaning.
Nordstrom said it will be reopening its Ebar coffee shops. But its
restaurants will resume operations on a case-by-case basis.
The company said it will position some employees at store entrances
to hand out masks to customers who need them. All Nordstrom
workers will be provided face coverings.
It will, meantime, shut some of its dressing rooms and clean them in
between uses. Nordstrom added that any merchandise that is tried
on, or returned, will be held “for a period of time” before it goes back
to the rack or shelf.
Around checkout areas, Nordstrom will be adding plexiglass dividers
to protect cashiers from customers — a measure a number of
grocery store chains have already taken. Nordstrom said it will clean
these areas after each shopper’s transaction.
It added that it is working toward making all transactions contactless,
meaning it will only accept credit cards and not cash.”
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K I R K L AN D & E L L I S
COVID-19 Re-Opening Guidance – RetailMacy’sOn April 30, 2020, Macy's, posted a presentation to its website for investors,
conducted by Jeff Gennette, Chairman and CEO and Paula Price, CFO, which
outlined new policies it will instate to enforce hygiene and social distancing as
part of an ambitious reopening plan.
Macy’s aims to reopen all of its 775 stores, including Bloomingdale's,
Bluemercury and its major flagships in Manhattan, in the next six to eight weeks.
The plan outlined a series of requirements stores must meet before they can
reopen. Requirements include, the state where the store is located must allow
for it, health and safety measures (sneeze guards installed, sanitization supplies
available, and staff trained on new protocols) must be put in place, store
reopenings have to make financial sense, and stores must have a viable plan to
bring employees back.
Additional Presentation Highlights
► It is establishing new rules for returned clothing and clothes that
have been tried on and rejected: Those garments will be kept off
the sales floor for 24 hours.
► The company has suspended bra-fitting services, ear piercing,
and alterations.
► The company will suspend “spa-like” services and at beauty
counters, customers will not be able to touch tester items like
lipstick tubes and mascara. Beauty associates will be required to
use testers, a makeup counter staple, on “face charts” with single-
use disposable applicators
► Shoppers will be required to use hand sanitizer before trying on
jewelry or watches.
► Some, but not all, employees will wear gloves.
Plan Overview
Colleague Safety
► Perform wellness checks
► Provide safety equipment
► Require protective wear
Customer Safety
► Enforce social distancing as the new norm
► Reduce contact between customers and colleagues
► Place sanitation stations throughout stores
Environmental Safety
► Enhance housekeeping
► Ensure colleagues follow enhanced cleaning
measures
► Comply with CDC guidelines to increase ventilation,
as appropriate, to ensure standards are met
60
K I R K L AN D & E L L I S
COVID-19 Re-Opening Guidance – RetailChico’s FAS
On April 27, 2020, Chico's FAS, Inc., a leading omnichannel specialty retailer for women that operates Chico's, White House
Black Market, Soma and TellTale, provided a business update and boutique reopening plan from the Company's Chief Executive
Officer and President.
“Stores Reopening Phase to Commence May 4, 2020
Research 1, 2, 3 shows our customers' main shopping crossover for all of our categories is with department stores. We believe
we will have some significant advantages in the next several months as the majority of our stores are under 3,500 square feet
and are located in easily accessible shopping plazas. Due to the smaller size of our boutiques, Chico's FAS has the ability to
reopen quickly and safely and to follow enhanced safety precautions. For example, our teams have the ability to manage the
number of customers in the stores, provide hand sanitizer and masks to customers, create new flexible distance between clothing
racks, and adjust fitting rooms to accommodate social distancing practices.
Starting on May 4, we will roll out three phases of reopening our boutiques: first, fulfillment of national orders through stores using
store inventories; second, buy-online-pick up in store (BOPIS) including contactless curbside pickup; and third, the introduction of
a new shop-by-appointment service for all brands - Chico's, Chico's Off the Rack, White House Black Market, White House Black
Market Outlet, and Soma. Store openings will be consistent with local health and safety guidelines and regulations.”
61
K I R K L AN D & E L L I S
COVID-19 Re-Opening Guidance – RetailKrogerOn April 21, 2020, Kroger grocery stores published advice (including model signage
and in-store audio) for companies designing reopening plans based on its experience
as an essential business that has stayed open during the COVID-19 pandemic.
62
K I R K L AN D & E L L I S
COVID-19 Re-Opening Guidance – RetailKroger (continued)
63
K I R K L AN D & E L L I S
Reopening Guidance –Corporate Offices
K I R K L AN D & E L L I S
COVID-19 Re-Opening Guidance – Corporate OfficesFinancial Institutions
65
On May 13, 2020 the Financial Times published an article detailing interviews with the management of multiple banks and
investment firms including Goldman Sachs, JP Morgan Chase, Barclays and Citibank about their return to work process and
procedures.
Banks are weighing up the merits of testing staff for Covid-19 infections and potential antibodies; deciding which teams come
back to the office and when; and working out how to deal with restricted public transport and schools that remain closed.
Testing is one of the most sensitive issues. A member of the management committee at a large US bank said it was willing to buy
tens of thousands of antibody tests for its staff — despite being concerned at varied reliability. “It’s not clear how relevant testing
is,” he said. But it could “provide comfort” for those who take a test.
Goldman Sachs
JP Morgan ChaseCitibank
Barclays
Barclays chief executive Jes Staley warned last month
that “putting 7,000 people in a building may be a thing of
the past”, as social distancing efforts limit the numbers in
elevators at the same time and force desks to be more
spread out.
In a memo to staff last week, JPMorgan Chase warned
that it would take “weeks” to prepare offices globally for
reopening, and the return would be staggered.
Mr. Kalvaria said Citi’s return to the office would be
“gradual”. President Jane Fraser said last month that the
firm will conduct its own analysis of risks and won’t
necessarily reopen offices just because local authorities
issue the all-clear.
Goldman’s Mr Esposito said it would be running a
“hybrid business model” of people working at home
and the offices around the world “for quite some
time”.
*NEW
K I R K L AN D & E L L I S
COVID-19 Re-Opening Guidance – Corporate OfficesFinancial Institutions (continued)
66
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K I R K L AN D & E L L I S
COVID-19 Re-Opening Guidance – Corporate OfficesFinancial Institutions (continued)
67
On May 5, 2020, Bloomberg reported on financial institutions and their
return to work plans.
“Credit Suisse Group AG employees have been told to
expect to return to offices in four phases as the Swiss bank
prepares to reopen offices that have been shuttered to halt
the spread of the coronavirus.
The first phase will allow a very limited number of essential
staff to return to offices, and phase two will see additional
employees returning in alternating groups, according to a
memo from the bank’s executive leadership seen by
Bloomberg News. In phase three, more people will return
while the split model arrangement is still in place, while
phase four will allow for a full return and resumption of all
services.”
Credit Suisse
Capital One Financial Corp., potentially setting a
standard for the U.S. financial industry, plans to keep
most employees working at home at least four more
months as it waits for the pandemic to ebb.
Capital One
Standard Chartered Plc’s chairman Jose Vinals last
month suggested that staff at its sprawling global
operations keep staying at home.
“One thing is for sure -- after this crisis is over we
may have to rethink our work-from-home practices,”
said Vinals. “The experience so far has been rather
good. It may be that going forward you don’t need to
have 100% of the people in the office, 100% of the
time.”
Standard Chartered
At UBS Group AG, officials are telling New York City
employees not to expect a return to work until June at the
earliest and possibly well into the summer.
UBS Group
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K I R K L AN D & E L L I S
COVID-19 Re-Opening Guidance – Corporate OfficesNYSE Trading Floor
68
The Wall Street Journal reported on May 25, 2020 that the New York
Stock Exchange is set to open its trading floor, but only one-quarter of the
NYSE’s usual population of traders will be back when the floor resumes
business.
Traders who return must wear masks, avoid taking public transportation
and follow tough social-distancing rules, with newly erected Plexiglas
barriers to help them stay apart.
A visitor ban means splashy bell-ringings and celebrations to mark initial
public offerings won’t be happening anytime soon. Media organizations
that broadcast from the floor, like CNBC and Cheddar, aren’t coming back
yet either.
To return to their jobs, floor traders must sign a liability waiver that
prevents them from suing the NYSE if they get infected at the exchange.
They must acknowledge that returning to the floor could result in them
“contracting Covid-19, respiratory failure, death, and transmitting Covid-
19 to family or household members and others who may also suffer these
effects,” according to the waiver, a copy of which was seen by The Wall
Street Journal.
The waiver has fueled tensions between the NYSE, owned by
Intercontinental Exchange Inc., ICE -5.50% and some Wall Street firms
with representatives on the floor.
Floor traders aren’t exchange employees, but instead work for various
banks, brokerages and trading firms. The NYSE has asked such firms to
sign an agreement under which they would compensate the exchange for
certain lawsuits arising from a Covid-19 outbreak, people familiar with the
matter said. Some firms have balked at the agreement, including Morgan
Stanley, which isn’t planning to send its brokers back to the floor, the
people said. A NYSE spokeswoman declined to comment on the dispute.
*NEW
K I R K L AN D & E L L I S
COVID-19 Re-Opening Guidance – Corporate OfficesTechnology Companies
69
Apple is said to want to bring employees back in
stages over the next few months. The move signals
that Apple is taking a different approach than other
major tech firms like Facebook and Google, which
have told workers they can choose to work remotely
for the rest of the year.
For Apple, the first phase of returning to work entails
bringing back employees who can't work from home
or are experiencing issues doing so, according to
Bloomberg. That stage has reportedly already begun
and is set to continue through May into early June.
More employees are said to be returning in July
during Apple's second phase.
Apple, like many companies, has shifted to work-
from-home arrangements during the pandemic. But
the company's secretive culture around new products
has reportedly made it difficult for some employees to
continue working remotely. The division within Apple
tasked with working on new hardware projects, like
augmented reality glasses, has slowed, Bloomberg
reports.
Facebook plans to begin reopening its offices in
early July but has said employees can work
remotely for the rest of the year.
Google has told employees that they'll most likely be
working from home for the rest of the year but that
those who need to return to the office can do so in
June or July.
"If our employees are in a role and situation that
enables them to work from home and they want to
continue to do so forever, we will make that happen,"
said Twitter's vice president of people, Jennifer
Christie, in a statement to CNN Business. "If not, our
offices will be their warm and welcoming selves, with
some additional precautions, when we feel it's safe to
return."
*NEW
K I R K L AN D & E L L I S
COVID-19 Re-Opening Guidance – Corporate OfficesApple
70
Bloomberg News reported on June 9, 2020 that Apple told staff at
its main Silicon Valley headquarters that the first phase of a plan to
return to the office will begin on June 15, but stressed that most
employees won’t go back for several months at least.
Phase 1 will be “very limited” and workers will only be allowed in
the office on certain days depending on their job, the Cupertino,
California-based company wrote in a recent memo to staff. More
details will be shared later this month, it added.
Apple also reiterated in the memo that it is limiting how many
people are allowed in buildings and other work area
simultaneously, implementing social distancing, taking
temperatures and requiring employees at the office to pass a daily
health check. It also “strongly encouraged” staff to take on-site or
at-home Covid-19 tests provided by the company before returning.
Masks will be required at all times across Apple’s Silicon Valley
offices, which includes the main Apple Park campus, the previous
Infinite Loop headquarters and other locations, according to the
memo. An Apple spokesman declined to comment.
While the Phase 1 process doesn’t officially begin until next week,
some Apple employees have already started returning, Bloomberg
News reported last month. In areas outside Silicon Valley, the first
phase started in May.
Some Apple senior executives, as well as engineers working on
hardware and software, have been spending time at the office as
the company gears up for a series of new product launches in the
second half of 2020. A small portion of staff remained throughout
the Covid-19 lockdown period.
*NEW
K I R K L AN D & E L L I S
COVID-19 Re-Opening Guidance – Corporate OfficesFacebook
71
On May 19, 2020, Bloomberg reported that Facebook Inc. will
limit offices to 25% occupancy, put people on multiple shifts
and require temperature checks when it lets employees back
into workplaces beginning in July, according to people familiar
with the matter.
The social media company outlined to staff globally how it plans
to handle a return to major job sites starting July 6, providing a
glimpse at what offices may look like more broadly when
businesses reopen their doors in the face of the coronavirus
pandemic.
Facebook will also limit how many employees can gather in
meeting rooms, create 6-foot spaces between work
stations, replace cafeteria buffets with grab-and-go meals
and initially keep office gyms closed, according to the
people, who asked not to be identified discussing company
internal policy. The Menlo Park, California-based company
also will bar outside visitors initially.
Staff must wear masks in the office when not social
distancing, and in some locations, masks will have to be
worn at all time while working. Facebook doesn’t plan to
test employees for Covid-19, but it may do so in the future
once quicker testing becomes more readily available, the
people said.
Facebook also is working to create a way to social distance
on its shuttle buses, which are used by many Bay Area
employees to get to the offices. The company declined to
comment on its plans.
Facebook may ask some hardware employees to return to
the offices before July 6 as long as they are willing and
abide by the new policies being put in place, one of the
people said.
*NEW
K I R K L AN D & E L L I S
COVID-19 Re-Opening Guidance – Corporate OfficesGoogle
72
Tech Crunch released an article highlighting a blog post, on May
27, 2020 Google and Alphabet CEO Sundar Pichai gave an
overview of the company’s plan to return its workforce to some
semblance of normalcy — or at least a new normal.
Google will begin opening some of its office buildings in various
cities starting on July 6, allowing a small amount of its employees
who need a physical workspace “the opportunity to return on a
limited, rotating basis.” The idea is to rotate employees in for a day
every few weeks to keep facilities at only around 10% occupancy.
If all goes well in its initial efforts, Google will scale that 10% up to
30% around September “which would mean most people who want
to come in could do so on a limited basis, while still prioritizing
those who need to come in,” according to Pichai.
In contrast with bold shifts to all-remote work from companies like
Facebook and Twitter, Google’s top executive eschewed sweeping
statements about the future of its workforce in favor of encouraging
employees who are interested in relocating to speak with their
managers and to review guidelines around taxes and health
coverage.
Pichai predicted that Googlers will have “more flexibility and
choice” in how they work, while still waxing nostalgic about the
company’s iconic office complexes, long a symbol of what makes
work in the tech sector distinct from more traditional jobs.
“Our campuses are designed to enable collaboration and
community — in fact, some of our greatest innovations were the
result of chance encounters in the office — and it’s clear this is
something many of us don’t want to lose,” Pichai wrote.
“At the same time, we are very familiar with distributed work as
we have many offices around the world and open-minded about
the lessons we’ll learn through this period.”
Pichai still expects that the majority of Google’s workforce will
be mostly working from home through 2020. To help Googlers
adapt to the different needs of a home office, the company will
allocate $1,000 in expenses to help employees buy furniture
and home office equipment.
As a portion of employees do return to the office, Pichai warned
that the company’s physical spaces will “will look and feel
different than when you left” as Google implements necessary
precautions to prevent the spread of COVID-19.
*NEW
K I R K L AN D & E L L I S
COVID-19 Re-Opening Guidance – Corporate OfficesSalesforce
73
On June 10, 2020 The New York Times reported that “Companies
like Salesforce created workplaces with all the comforts of home.
But now they may feel more like hospitals.”
*NEW
Before employees can even go into the office, they will be
required to fill out online health surveys and take their
temperature. If they pass the health screening and have a good
reason to go in, Salesforce will schedule their shifts — and send
them digital entry tickets for the lobby with an arrival time.
In the lobby, employees will be asked to wait for the elevator on
social-distancing floor markers and stand on other markers once
inside the elevator.
These new command-and-control work practices are intended to
help protect Salesforce’s more than 50,000 employees as the
company undertakes a colossal task: figuring out how to safely
reopen its more than 160 offices around the world.
“It’s going to be different,” Salesforce’s chief executive, Marc
Benioff, said. “It’ll be more sterile. It’ll be more hospital-like.”
“Things that people love, like gummy bears, huge jars of gummy
bears everywhere, aren’t going to be there,” he added. “They
aren’t going to have a lot of trinkets on their desks, because we
know that also spreads droplets.”
Salesforce’s vision of a more micromanaged workplace is
indicative of the complexities that many businesses are
grappling with during the pandemic and signals a
significant cultural shift for office workers across the United
States.
With their airy work spaces, fishbowl glass conference
rooms and hangout zones, tech giants like Salesforce
helped reshape the American office from packed rows of
partitioned cubicles into open, shared spaces. The homey,
amenity-filled settings encouraged collaboration and
community — while reducing employees’ eagerness to
leave for home.
K I R K L AN D & E L L I S
COVID-19 Re-Opening Guidance – Corporate OfficesAutodesk
74
On April 29, 2020 Carol Bartz, a
longtime CEO of the
architectural software company
Autodesk, said in a recent
telephone interview with
MarketWatch described the
current age of COVID-19 as a
“new game,” with “new rules” for
everyone, and made a few
predictions about how she
expects life to change,
especially at work.
“I think office space is going to
change, [and] we will go back to
putting shields between people,”
she said, adding that, while she
realizes this in the grand
scheme amounts to minutiae,
this is one of the many kinds of
changes that CEOs are going to
have to address in the future, in
what will be the new life of the
CEO. “We have to take the fear
away from people,” she said,
noting that this will probably be
the first time offices will have to
be designed around health
factors.
Instead of the old office cubicles separating desks, “They probably will be clear, you will not sit
there in that big open space. I think people are going to want protection, plexiglass or
whatever. There will also be more teleconferencing, absolutely less flying — you will
teleconference with customers,” Bartz said. “They don’t want to see you in person, and you
don’t want to see them.”
*NEW
K I R K L AN D & E L L I S
COVID-19 Re-Opening Guidance – Corporate OfficesReturn to Work Council
75
On June 9, 2020 CBRE, ezCater, Marsh & McLennan, and
Quest Diagnostics announced the Return to Work Council to
guide employers through the complex challenges of reopening
and operating offices and other workplaces successfully during
COVID-19. The Council released a Handbook for a COVID-
Smart Return to Work.
*NEW
The comprehensive handbook and webinar series is designed to
help companies:
► Feed their employees efficiently and safely (ezCater)
► Develop a plan for each phase of reopening (CBRE)
► Keep their employees connected (Google)
► Define and communicate office policies (Marsh &
McLennan Agency)
► Incorporate COVID-19 diagnostic and antibody testing
solutions (Quest Diagnostics)
► Create a healthy and safe workspace (Staples)
K I R K L AN D & E L L I S
COVID-19 Re-Opening Guidance – Corporate OfficesReturn to Work Council (continued)
76
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K I R K L AN D & E L L I S
COVID-19 Re-Opening Guidance – Corporate OfficesReturn to Work Council (continued)
77
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K I R K L AN D & E L L I S
COVID-19 Re-Opening Guidance – Corporate OfficesReturn to Work Council (continued)
78
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K I R K L AN D & E L L I S
COVID-19 Re-Opening Guidance – Corporate OfficesReturn to Work Council (continued)
79
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K I R K L AN D & E L L I S
COVID-19 Re-Opening Guidance – Corporate OfficesReturn to Work Council (continued)
80
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K I R K L AN D & E L L I S
COVID-19 Re-Opening Guidance – Corporate OfficesReturn to Work Council (continued)
81
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K I R K L AN D & E L L I S
COVID-19 Re-Opening Guidance – Corporate OfficesReturn to Work Council (continued)
82
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K I R K L AN D & E L L I S
COVID-19 Re-Opening Guidance – Corporate OfficesElevator Companies
83
*NEW
In an article posted by NPR on June 8, 2020 explained that the
elevator, once the epitome of efficiency for moving masses of people
quickly to where they needed to go, is now the antithesis of social
distancing and a risk-multiplying bottleneck. As America begins to
open up, the newest conundrum for employers is how to safely
transport people in elevators and manage the crowd of people waiting
for them.
If office tower workers want to stay safe, elevator experts think they
have advice, some practical, some not: Stay in your corner, face the
walls and carry toothpicks (for pushing the buttons). Not only have
those experts gone back to studying mathematical models for moving
people, they are also creating technology such as ultraviolet-light
disinfection tools and voice-activated panels.
"When there is risk of disease spreading from human to human,
continuing to maintain a clean and safe vertical transportation system
is critical to help people return to work and safe living," says Jon
Clarine, head of digital services at Thyssenkrupp Elevator.
After all, most elevators are inherently cramped, enclosed spaces that
can barely fit two people when they are safely spaced 6 feet apart,
much less the dozen or more that elevators in commercial and
residential buildings were designed to hold. They're a minefield of
touchable buttons and surfaces. Air circulation is limited to what a few
vents and the opening doors can manage. Plus, they're usually
mobbed during the morning, lunchtime and evening rushes.
The good news is, while infection transmission is possible if people
happen to leave behind respiratory droplets of virus in the elevator,
the time spent on a ride is short, says infectious disease expert
Dr. Steven Lawrence of Washington University School of Medicine in
St. Louis. But still, he says, "you're in a small box."
Elevator experts stress the following tips:
► people riding elevators should wear masks, resist
touching surfaces as much as possible
► use items such as disposable tissues or indeed those
toothpicks to touch the buttons and usehand sanitizer
frequently
► limit time in elevators and taking one-directional stairs
instead, when possible, as well as maintaining 6 feet
of distance
► face the elevator walls and not talk — to minimize
spread of respiratory droplets that could carry the
coronavirus
► limit the number of passengers in most elevator rides
to four to accommodate social distancing — one
person in each corner.
K I R K L AN D & E L L I S
COVID-19 Re-Opening Guidance – Corporate OfficesSaltmine
84
Saltmine, a real estate technology company transforming
workplace design by integrating data, people, and process
into their enterprise design cloud platform, is announcing
new social distancing features that will help businesses
reconfigure workspaces for the safe return of their
employees.
“Businesses are planning for workplace reentry, but those
who haven’t moved their design process into the cloud will
be behind the curve,” said Shagufta Anurag, CEO of
Saltmine. “Offices will likely need to be redesigned
repeatedly as we learn more about the spread of Covid and
the rules change. Only businesses with a digital
infrastructure in place using an enterprise design cloud—an
enterprise design cloud where their data and other assets
are digitized and all in one place—will be able to react to
changes quickly, and stay agile long after the pandemic has
passed.”
The Saltmine Design Cloud enables global enterprises to digitize
the sprawling and fragmented data related to workplace design.
Saltmine maintains a dedicated design cloud for each of their
clients, which include some of the world’s largest workplace
occupiers as well as leading architecture and design firms and
real estate service firms whose teams have been trained on the
Saltmine platform to support their customers. Twenty-five million
square feet and counting have been run through Saltmine, with
companies using the technology to plan their re-entry to the
workplace.
The Saltmine platform can take floor plans from any format and
turn them into a 3D, immersive digital model of the workplace.
Work points, conference rooms, and social areas are identified
by the system and “distance rings” can be automatically applied.
The technology automatically detects collisions, and algorithms
instantly optimize the number of work points to maximize
headcount while following that organization’s social distance
policies.
Anticipating a return to the workplace in phases, Saltmine
enables companies to quickly design office spaces for various
stages of workplace re-entry, planning for and adapting designs
in minutes as more employees return to offices.
The technology can also update its criteria for social distance
requirements so that when new data emerges or updates occur,
Saltmine customers can easily integrate these new
requirements.
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K I R K L AN D & E L L I S
Reopening Guidance –Sports
K I R K L AN D & E L L I S
COVID-19 Re-Opening Guidance – SportsNFL
86
*NEW
The N.F.L. has outlined the steps teams must take before
players can return to training facilities, the latest attempt by
the league to return to business as usual in an off-season
that has largely been conducted virtually.
Yet while the league claimed the protocols were created in
cooperation with the N.F.L. Players Association, the union’s
president, J.C. Tretter, told players on Twitter on Monday to
“be wary of any updates or information about returning to
work from the league or your team.” He invited players to
contact him for “accurate updates as we push for the safest
possible return to work.”
Executives and doctors from the league and the union have
worked together during the coronavirus pandemic, but
Tretter’s tweet suggested that the league may be pushing
faster than the union to bring the players back.
A spokesman for the N.F.L. said the league and the union
were in agreement on the protocols. The union did not
immediately respond to a request for comment.
The memo included no date for when players could return.
Training camps are, for now, scheduled to start in late July.
But the league has said it will follow the guidelines that state
and local authorities set for large gatherings and the opening
of workplaces before giving teams the green light to invite
players back. The league has also said that to maintain
competitive balance, no team will be allowed to start training
camp unless every team has been cleared to do so.
To prepare for training camps, the league said in the memo, teams
must appoint an employee to oversee the return to work, which
includes educating all employees on ways to reduce the risk of
transmitting the coronavirus.
The health protocols address access to team facilities; physical
distancing inside locker rooms, weight rooms and other places;
food and medical services; and cleaning. The memo also outlined
procedures for screening employees for symptoms and
instructions on what to do when a player or other employee tests
positive for the virus.
“While these protocols have been carefully developed and are
based on the most current information from leading experts, no
set of protocols can eliminate the risk of contracting Covid-19, nor
ensure that the disease itself will be mild,” the memo said.
K I R K L AN D & E L L I S
COVID-19 Re-Opening Guidance – SportsGoldfish Swim School
87
*NEW
On June 9, 2020 it was reported that as the risk for childhood
drowning increases amid the pandemic, Goldfish Swim School –
the leading premier learn-to-swim franchise concept – is on a
mission to safely reopen the doors of its 100-plus schools to
provide children the lifesaving skill. While the global pandemic
has caused much of the country to shut down and families to
stay home, the American Academy of Pediatrics (AAP) warns of
an increased threat in childhood drowning this summer. As many
families rely more heavily on unsupervised lakes and beaches,
and parents seek to utilize backyard pools while balancing at-
home distractions, remote working situations and more, swim
lessons and water safety becomes increasingly important.
As Goldfish Swim School starts to welcome communities back
to its schools, the safety and wellbeing of students, guests and
team members remains the top priority. While the brand has
always taken great pride in the cleanliness and safety of its
schools, each individually owned and operated facility has been
working closely with their local health authorities and in
accordance with Centers for Disease Control (CDC) guidelines
on reopening plans to ensure the safest environment possible.
Protocol found in Goldfish Swim School's Safer. Stronger.
Together. ™ initiative will help ensure safety-focused and
thoughtful reopenings across the country. While protocol varies
school-to-school, notable adjustments have been made to class
sizes, sanitization procedures and school policies to ensure
social distancing and to abide by local health department
regulations.
Some of the various updates include:
► Health Assessments: Prior to entering, members will be
asked to self-asses their health and the health of their children.
If anyone is not feeling well, has a fever, shortness of breath or
any COVID-19 like symptoms, or has been directly exposed to
COVID-19, they are to cancel their lesson and makeup lessons
will be credited to their accounts. Team members will also be
evaluated with a health assessment upon arrival for each shift.
► Protective Equipment: Face masks are strongly encouraged
in all schools – for both members and team members – and
will be required for entry where recommended by state and
local health authorities.
► Social Distancing: Members are being asked to maintain
social distance from one another in the parent viewing area.
Chairs in the viewing area will be set up to reflect state and
local recommendations. Children will also be seated at a safe
social distance from one another in the pool during lessons,
where required. Instructors will also maintain social distance
from children where applicable, but will absolutely assist
swimmers as needed to provide a safe swimming experience.
► Increased Facility Cleaning and Sanitization Stations:
There is an increased attention to high traffic areas and
commonly touched facility elements. Schools will also continue
to provide antibacterial hand soaps and hand sanitizer, with
increased availability in key areas of the facility.
► Removal of Commonly Shared Amenities: Shared
amenities such as books and toys, hair dryers, hair products,
quarter candy and in some cases, retail items, will be
temporarily removed to help prevent the spread of germs and
bacteria. If members need something to purchase for lessons,
the front desk will be able to assist.
K I R K L AN D & E L L I S
COVID-19 Re-Opening Guidance – SportsMajor Professional Sports
88
Nearly every sporting event, major and
minor, has been canceled, moved or
postponed because of the coronavirus
pandemic. The question now, to which no
one really knows the answer, is when
games will come back.
Here’s a look at where things stand with
many of the top sports (last updated on
Tuesday, May 19).
K I R K L AN D & E L L I S
COVID-19 Re-Opening Guidance – SportsTexas Youth Sports
89
Youth Sports - opening May 31
Parents should monitor the health of their children and
not send them to participate in sporting activities if they
exhibit any symptoms of COVID-19. They should seek
COVID-19 testing promptly and report results to the
program given the implications for other children,
families, and staff. Individuals aged 65 or older are at a
higher risk of COVID-19. Parents should protect any
vulnerable persons who are members of the same
household or come into frequent, close contact with
individuals who participate in youth sports.
On May 18, 2020 Gov. Greg Abbott of Texas outlined the procedure for the return of youth sports in the State of Texas.
Below are some of the health protocols employees, contractors
and volunteers must follow:
► Provide notice to all parents and guardians of the enhanced risks
of participants being in direct contact with anyone age 65 or older
for 14 days after participating in a sport event or practice.
► Train all staff on appropriate cleaning and disinfection, hand
hygiene and respiratory etiquette.
► Screen all staff each day for any new or worsening signs or
symptoms of possible COVID-19 infection.
► Limit staff with underlying conditions from attending or staffing the
youth sporting event.
► Consider having all staff wear cloth face coverings (over the nose
and mouth). If available, staff should consider wearing
nonmedical grade face masks.
► Staff should mitigate environmental exposures by additional
cleaning and disinfecting of symptomatic staff’s work area,
common areas, and bathrooms.
► Isolate staff and participants exhibiting new or worsening signs or
symptoms of possible COVID-19 and contact the local health
department.
► Staff should help the operator in identifying exposure risks
(contact tracing).
► Each sporting team is considered a cohort. Outside of the
sporting event, mixing between cohorts is discouraged.
► Spectators should avoid being in groups larger than 10 people.
Within these groups, individuals should minimize in-person
contact with people not in the individual’s household, including
practicing social distancing.
K I R K L AN D & E L L I S
COVID-19 Re-Opening Guidance – SportsUSA Swimming
90
USA Swimming released a guide on facility re-opening messaging and planning
MITIGATING HAZARDS
Recommendations:
► Eliminate use of low ventilated spaces and rooms
that prevent social distancing, such as locker
rooms and small dryland rooms.
► Increase water sanitation level - As example keep
chlorine closer to 2.0 PPM
► Create visible markers on the floor to indicate
appropriate spacing on the pool deck, entrances,
etc.
Plan building considerations:
1. How will you manage/sanitize bathroom use?
2. What is your plan/checklist for cleaning and
disinfecting surfaces?
3. How will you control access/egress of the facility?
4. How will you limit contact points in the facility (e.g.,
open doors, water bottles, equipment, etc.)?
5. What is your plan should a coach, athlete, etc. become
sick?
SAFE PRACTICES/ PPE Recommendations
► A coach or staff member should ask athletes, as
they come into practice, if they feel ill in any way,
specifically listing certain symptoms, and send
home those athletes reporting feeling ill or
experiencing symptoms.
► Symptoms include mild to severe
respiratory illness with fever, cough and
difficulty breathing, or other symptoms
identified by the CDC.
► Athletes/coaches who begin to cough/sneeze for
any reason, must move away from others until
coughing/ sneezing dissipates.
► Athletes should change clothes and shower at
home.
K I R K L AN D & E L L I S
COVID-19 Re-Opening Guidance – SportsUSA Swimming (continued)
91
PREPARING TO SWIM
► Wash your hands with a disinfectant
soap and water (for 20 seconds or
longer) or use a hand sanitizer, before
going to the pool.
► Do not share equipment.
► Bring a full water bottle to avoid
touching a tap or water fountain
handle.
► If you need to sneeze or cough, do so
into a tissue or upper sleeve/arm area.
► Arrive as close as possible to when
activity begins.
► Avoid touching gates, fences,
benches, etc. if you can.
► Do not attend practice if you, or a
member of your household does not
feel well.
WHEN SWIMMING
► Follow directions for spacing and
stay at least six feet apart from
others.
► Do not make physical contact with
others, such as shaking hands or
giving a high five.
► Avoid touching your face.
► Avoid sharing food, drinks, or
towels.
► Maintain appropriate social
distancing from other athletes
when taking a break.
► Wear your suit to and from
practice.
AFTER SWIMMING
► Leave the facility as soon as
reasonably possible after practice.
► Wash your hands thoroughly or
use a hand sanitizer after leaving
the pool.
► Do not use the locker room or
changing area.
► Shower at home, wear your suit to
and from practice
► No extra-curricular or social
activity should take place.
► No congregation after swimming.
► Athletes should change clothes
and shower at home.
K I R K L AN D & E L L I S
COVID-19 Re-Opening Guidance – SportsMLB
92
On May 14, 2020 CBS Sports reported that “Major
League Baseball and the Players Association kicked off
negotiations about resuming the 2020 season on
Tuesday. The two sides began talks after commissioner
Rob Manfred held a Monday conference call with the
league's 30 owners, who approved a restart proposal that
would have the 2020 regular season begin in early July.
Here are the major items included in MLB's proposal,
sources familiar with Monday's conference call have told
CBS Sports:
► 82-game regional schedule and universal DH
► 30-man active rosters with a 20-player taxi squad
► 14 teams in the postseason with games played in
home cities in October
► 50/50 revenue split for players and owners
The first virtual meeting between the league and the
players association reportedly took place for several
hours on Tuesday, and no deal was reached. The
discussion is expected to continue Wednesday and
perhaps beyond that. Per multiple reports, including from
Joel Sherman of the New York Post, the league did not
formally present its revenue split proposal with the union
on Tuesday.
MLBPA executive director Tony Clark responded to the
revenue-sharing plan Monday night, implying it's
something the union will not agree to.”
K I R K L AN D & E L L I S
COVID-19 Re-Opening Guidance – SportsPGA TOUR
93
Golfweek obtained a copy of a presentation outlining
how the PGA Tour plans to restart professional golf in
the United States. On May 13, 2020, “that presentation
was shared with a select group of media members on a
teleconference.”
► The Tour’s restart plan addresses all aspects of an
event, from agents and Tour players’ families not
being allowed on-site to the modification of
practice facilities to hand sanitizer being available
throughout the grounds.
► The TOUR will provide masks and sanitizer at
tournament sites, part of a significantly enhanced
disinfectant and hygiene program.
► The number of people allowed inside any structure
concurrently will be monitored and restricted.
► Most important will be a comprehensive testing
and screening program that seeks to protect all
involved.
“With the Charles Schwab Challenge, scheduled for June 11-14 at
Colonial Country Club in Fort Worth, Texas, the PGA TOUR is set to
lead the way as professional sports begin to emerge from a nearly
three-month quarantine amid the coronavirus pandemic.
Specifics were outlined in a document sent to players on May 12,
2020. The plan was two months in the making and formed with input
from PGA TOUR medical adviser Dr. Tom Hospel and the Federal
Coronavirus Task Force, plus other specialists and laboratory
directors, and in consultation with other professional sports leagues.”
K I R K L AN D & E L L I S
COVID-19 Re-Opening Guidance – SportsPGA TOUR (continued)
94
PGA Tour officials outlined several other details and gave further clarification about
how they hope to bring the game back in the era of COVID-19.
Player Safety
“For the player and caddie group,” Levinson said, “we are
going to be providing that group with a pre-travel testing
program, and the purpose of this is really for those individuals
to understand whether or not they have the virus before they
travel to a tournament market.
While the PGA Tour is not mandating that players take the
chartered flights between event locations or stay in the Tour’s
designated hotels, it wants players to have a “Safer at Home”
mentality when they leave the course. Using ride-sharing
services like Uber or Lyft is forbidden and golfers are being
told to avoid crowds. If a player feels safer and more
comfortable at a different hotel or on a different plane, that’s
fine, but the Tour is trying to create havens that go above and
beyond to ensure player safety.
To maintain social distancing, the number of players allowed
in the locker room, dining areas and scoring areas will be
greatly reduced. As a guideline, the Tour is implementing a
square footage allowance of 36 square feet per player in
common areas. That equates to 27 people in a 1,000 square-
foot space.
Players will be expected to take their ball out of the hole, and
caddies are expected to clean rakes and flagsticks after they
touch them. No one is going to high-five or shake hands
during or after the round.
Testing
Upon arrival, golfers, caddies and many tournament
officials will have to complete a questionnaire, thermal test
and RT PCR Nasal Swab or Saliva test. In most cases,
results from the swab test take 24 to 48 hours, but the Tour
plans to use local labs that have the capacity to quicken the
process of getting results. The hope is that results can be
determined within a matter of hours, but the PGA Tour has
made it clear it will not take over local resources that are
urgently needed in order to test golfers. The PGA Tour
anticipates needing to test about 400 people at each event.
Anyone who presents with an elevated temperature will
consult with a tournament physician, and in certain cases
go from there to COVID-19 testing.
“In the event we have a positive test,” Levinson said, “we
will comply with all local health authorities as well as CDC
guidelines, and that would include isolating that individual
and may require a period of isolation or an extended time.”
The TOUR will support players with specialized medical
care and supplies throughout the isolation period, he said,
“and any player or caddie who were to test positive during
an event would receive a stipend associated with the cost
of that isolation period.”
K I R K L AN D & E L L I S
Reopening Guidance –Universities
K I R K L AN D & E L L I S
COVID-19 Re-Opening Guidance – EducationCalifornia Department of Education
*NEW
On June 8, 2020 the California Department of Education
released a 62-page guidebook Monday that offers local
educational agencies detailed instructions for how to safely
reopen schools this fall.
The guidebook, titled “Stronger Together,” includes health and
safety protocols, instructional schedule models and details on
how school buses and school meals services will be advised
to operate when schools reopen their doors.
State superintendent of public instruction Tony Thurmond
spoke about the guidance during a press briefing Monday and
explained that local educational agencies and county health
officers, not state officials, will determine when schools will be
permitted to reopen.
“School reopening is a matter that is decided locally,”
Thurmond said. “With 1,000 school districts in our state, all of
our school (districts) will make their own decisions about when
they reopen according to their own calendar.”
New protocols call for teachers and students to wear face
coverings at all times, for all people entering campus to have
their temperature checked and for portable handwashing
stations to be placed outside of classrooms.
Thurmond and deputy superintendent Dr. Stephanie Gregson
previewed four different models the state has suggested local
educational agencies analyze in preparation for safe
reopenings that provide for physical distancing in the
classroom.
Model 1
The first is a “two-day rotation blended” learning model in which students
report to school on two designated days each week based on their grade
level for in-person instruction. In this model, a school could have
students from kindergarten through third grade learn at school on
Mondays and Wednesdays while students from fourth to sixth grade
could come to school on Tuesdays and Thursdays. All students would
engage in distance learning on days they aren’t expected to show up at
school, including on Friday when teachers would participate in
professional learning opportunities.
Model 2
The second is a “A/B week blended” learning model in which students
would rotate learning in-person on a weekly basis. Like the first model,
this would limit the student population to 50% and would also include a
day each week for teachers to participate in collaborative planning or
professional learning.
Model 3
The third is a looping structure designed for schools that serve
kindergarten through eighth grade in which students would stay together
in cohorts with teachers for multiple grade levels. Students in a first-
grade cohort would have the same teacher in second grade, a practice
the department of education says would increase the opportunity for
students to meet or exceed their grade level in literacy.
Model 4
The fourth and final model includes early and late staggered schedules
in which grades would have staggered start and dismissal times and the
bell schedule would accommodate multiple recess and lunch periods. In
this model, students would stay in a homeroom and teachers would
rotate in and out to decrease congregation in hallways.
K I R K L AN D & E L L I S
COVID-19 Re-Opening Guidance – EducationCalifornia Department of Education continued
*NEW
K I R K L AN D & E L L I S
COVID-19 Re-Opening Guidance – EducationLos Angeles Public Schools
Forbes reported that Los Angeles county
released guidelines on May 27, 2020 for re-opening public
schools. The county includes the Los Angeles Unified School
District, the nation’s second largest after New York City, which
has yet to say when and how it will re-open.
The 45-page framework says students from pre-K through 12th
grade should wear masks all day, eat lunch at their desks, and
attend on a staggered schedule that makes it possible to limit
to 16 the number of students present in class at one time.
The plan was developed by the Los Angeles County Office of
Education, which oversees 80 school systems including
Pasadena and Long Beach. The LA County office is the
nation’s largest regional education agency, responsible for 1.2
million students, including 735,000 in the city of Los Angeles.
By comparison, the New York City school system has 1.1
million students.
In classrooms that are too small to allow students to be spaced
six feet apart, there should only be 12 students present at one
time. The guidelines also recommend that classes be held
outdoors when weather permits and that large spaces like
theaters and auditoriums be used as classrooms. Cafeterias
can operate if they’re safely disinfected, but students should
pick their meals up and return to their classrooms to eat.
Plans for after-school activities are vague. Special rooms
should be designated and schools should partner with
community groups like YMCAs and libraries.
The guidelines say nothing about what teachers should do to
ensure that five-year-olds remain six feet apart when they’re
walking through halls or playing outside. They also
recommend that schools install no-touch faucets and soap
dispensers. But it’s not clear where schools would get the
funds for such improvements. Governor Gavin Newsom has
said he wants to protect schools from budget cuts but his
latest proposal includes a 10% reduction in school funding.
Last week Los Angeles superintendent of instruction Tony
Thurmond said schools could not re-open safely if they have
to absorb such deep cuts.
About the new county guidelines, one public school parent of
a fourth grader and a seventh grader on Los Angeles’s west
side said: “They will need more staff which they can’t afford.”
School officials are a long way from figuring out how to
successfully reopen, said this parent, who didn’t want to be
named. “Short of a proven vaccine, the current system can’t
handle the reality of life during the time of Covid 19”
K I R K L AN D & E L L I S
COVID-19 Re-Opening Guidance – EducationNotre Dame
On May 18, 2020, a New York times article reported that the
University of Notre Dame would resume in-person classes on
Aug. 10, becoming one of the first major universities to
announce how it would reopen campus after the coronavirus
pandemic led to academic shutdowns nationwide.
Classes will begin two weeks earlier than usual so students
can complete a full semester by Thanksgiving, the university
said. Notre Dame hopes that skipping a traditional fall break
will reduce the likelihood that students will bring the virus back
to its campus outside South Bend, Ind.
The Rev. John I. Jenkins, the university’s president, compared
reopening the campus to “assembling a small city of people
from many parts of the nation and the world, who may bring
with them pathogens to which they have been exposed.” It will
be a challenge, he said, “but we believe it is one we can meet.”
According to surveys of college and university presidents, the
American Council on Education is projecting a 15 percent
decline in enrollment this fall, said Terry W. Hartle, senior vice
president of the American Council on Education, a trade
association of college presidents.
The decision to open may also depend on the location of a
school and whether the number of new cases and deaths in
the region is going up or down. New cases have been
decreasing in Indiana.
Among the challenges for Notre Dame, officials there said, will be
doing enough testing of students and staff to detect infection, and
to isolate and quarantine if necessary. Faculty members have
been asked to prepare both online and in-person versions of
courses, so that students who are sick or quarantined can
continue to keep up with their studies.
The university, a football powerhouse, has not yet made plans for
whether and how to restore the athletic season, said Paul
Browne, a spokesman.
Mr. Browne said the university had been exploring what to do for
weeks, and had worked closely with medical experts at the
Cleveland Clinic and Johns Hopkins University before deciding on
a return to campus.
“If there were another outbreak, all of this is subject to change,”
Mr. Browne said. “At this point, we’re confident, but we remain
flexible.”
K I R K L AN D & E L L I S
COVID-19 Re-Opening Guidance – EducationGeorgia University System
On May 19, 2020 it was reported by The Atlanta Journal-
Constitution that the “University System of Georgia officials
are working with its schools on plans the system hopes to
review next week to determine how they could reopen
campuses for in-person instruction this fall and contingency
options if they must continue virtual learning.”
The Atlanta Journal-Constitution this week obtained a copy of
a 31-page memo outlining the options, with many involving
social distancing in classrooms, dorms and dining halls. A
USG official confirmed the memo’s authenticity, but declined
to comment about it and stressed the plans are subject to
change.
The document includes general recommendations for four
options: in-person instruction with limited social distancing
expectations, in-person instruction with social distancing
expectations, online learning and online learning during a
portion of the semester. A group of university system
presidents have been involved in the discussions.
Here are some potential recommendations included in the
plan:
► Testing for COVID-19: The schools should have
policies regarding screening, including temperature
checks and/or symptom monitoring for employees and
students.
► Classroom instruction: The discussions include
moving to larger classrooms and providing alternate
schedules for students within the class. Faculty
should have flexible office hour schedules to allow
more one-on-one interactions.
► On-campus housing: Students should consider
wearing cloth face coverings in any shared spaces,
not including the student’s room. Visitors should be
limited or avoided. Students should practice social
distancing from classmates who are not roommates.
► Dining: Social distancing would be recommended.
The schools should discourage large gatherings.
► Athletics: Guidance would come from state health
officials and the NCAA.
The memo says a student diagnosed with COVID-19 should
leave campus immediately and return to their home
whenever possible. Employees who test positive or who
receive a clinical diagnosis should report the positive test to
their immediate supervisor as soon as possible.
K I R K L AN D & E L L I S
COVID-19 Re-Opening Guidance – EducationNYU and University of South Carolina
New York University, one of the largest private universities
in the U.S., followed by announcing it is aiming to start the
2020-21 academic year with in-person learning.
"We are planning to reconvene at NYU's campuses and
sites in New York City, the US, and abroad," the university
wrote in a letter to undergraduates. Like many universities
across the nation, NYU shifted to remote learning in March
in an effort to stop the spread of COVID-19.
NYU told students it will be flexible with the upcoming
academic year and allow students to take classes over two
or three semesters, and choose to take courses remotely or
in-person. The university, which boasts one of the largest
international student populations in the United States, will
also allow undergraduates to take courses at any of its
global campuses if they have citizenship or residency rights
in that country.
Also planning to reopen is the University of South
Carolina. The institution told students the campus
will reopen for three months starting in August, in a
plan that could emerge as a common strategy. Like
Notre Dame, students at South Carolina will skip fall
break to reduce the health risks associated with
travel that the university says "could jeopardize the
continuation of the semester." After Thanksgiving
break, students will stay home and resume remote
learning, as they anticipate a second wave of
coronavirus cases.
"Our best current modelling predicts a spike in cases
of COVID-19 at the beginning of December, which
also will likely coincide with traditional flu season,"
the university said in a statement.
On May 20, 2020, CBS reported on how some colleges plan to reopen this fall amid the coronavirus pandemic.
K I R K L AN D & E L L I S
COVID-19 Re-Opening Guidance – EducationYale & California State University system
102
On May 13, 2020, Yale Provost Scott Strobel issued a letter
explaining that “Yale will begin fall semester 2020 on time.
Decisions about class format (in-person, online, or a hybrid)
will be announced by early July.
In accordance with guidelines issued by public health experts
and the state’s Reopen CT Initiative, Yale will begin a limited
and phased expansion of on-campus research and library
services in June.”
The California State University system, which claims to be the
nation's biggest four-year university system, plans to cancel
nearly all in-person classes through the fall semester to
reduce spread of the coronavirus, Chancellor Timothy White
said [on May 12, 2020] at a board of trustees meeting.
At the University of California, which has 10 campuses across
the state, "it's likely none of our campuses will fully re-open in
fall," Stett Holbrook, a spokesperson for UC, told CNN in an
email on Tuesday. Holbrook said Wednesday that UC is
"considering a mixed approach for classes, with some student
instruction potentially to be delivered in classrooms and labs
while other instruction may remain remote." A decision is
expected mid-June, Holbrook said.
University systems across the Country are torn between re-opening campuses over the summer, in the fall, or not at all.
K I R K L AN D & E L L I S
COVID-19 Re-Opening Guidance – UniversitiesIndiana State University
103
Indiana State University released its plan for a phased-in return to
campus on [May 14, 2020]. The University says the plan aligns with
Governor Eric Holcomb’s Back on Track Indiana plan.
Indiana State’s President, Dr. Deborah Curtis, says ISU began
planning almost immediately after switching to online learning. The
toughest part was figuring out the timing.
A brief summary of the current plan looks like this:
► May 4-23 — Faculty and staff work remotely as much as
possible. Members of the President’s cabinet develop plans for
waves of employees to return to campus each Monday through
July 6. Employees in facilities management and other areas
return to campus to prepare facilities to meet state and federal
requirements on social distancing and cleaning. ISU buildings
remain closed other than by appointment.
► May 24 – June 13 — Staff begin returning in small waves each
Monday, continuing through July 3. Faculty are requested to
continue working remotely and limit visits to campus.
► June 14 – July 3 —Faculty are requested to continue working
remotely and limit visits to campus. Selected university buildings
will open after appropriate safety measures have been adopted.
► July 4 – August 1 — Faculty may return to campus as necessary.
Updated ISU General Safeguards will be issued based on
guidance from government health agencies.
► August 1 and beyond — Subject to guidance from governmental
and health authorities, faculty, student staff, and students may
return to campus. Plans for fall instruction and activities will be
developed with the engagement of shared governance units and
campus leaders.
K I R K L AN D & E L L I S
COVID-19 Re-Opening Guidance – UniversitiesUniversity of Missouri
104
Interim MU Chancellor and UM System President Mun Choi and
MU Provost Latha Ramchand announced [on May 13, 2020] that
select MU employees will be eligible to return to campus
beginning May 20 as part of the university’s “Show Me Renewal”
initiative. The initiative’s first steps of a phased approach will
allow an approved group of faculty, university leaders, staff and
graduate students who perform on-site research and other
needed duties to return to campus while adhering to safety
measures.
Returning employees will adhere to safety policies that include
social distancing, hand hygiene and appropriate cleaning
measures. Individuals also will commit to monitoring their
personal health and will stay home if fever or other symptoms
are detected. Other guidelines emphasize coughing or sneezing
into one’s elbow and using face coverings or personal protective
equipment during times when social distancing is not possible.
“Working with our experts and local, state and federal health
officials, we will take a gradual, phased approach to resuming
important research activities on campus,” Ramchand said.
“Research is the key to fighting emerging diseases, such as the
coronavirus, and it’s important that we allow our scientists to get
back into their labs and continue this work that is so important to
our state and nation.”
All other employees who can perform their job duties at home
will continue to do so until further notice from their supervisors.
In the coming weeks, more faculty and staff are expected to
return to campus through a phased approach. The Show Me
Renewal initiative will ultimately lead to the campus being ready
for the beginning of the fall semester.
“The university has been cleaning and disinfecting buildings
throughout campus to ensure a safe and clean environment for
all faculty, staff and students,” said Gary Ward, MU vice
chancellor for operations. “We will continue to evaluate the
public health conditions in Columbia and work toward returning
more employees to campus as the situation allows.”
“We continue to plan and take actions so the campus will be
ready for our students in the fall,” Choi said. “Simultaneously, we
are preparing contingency plans for multiple scenarios that
include full remote delivery of education in the fall term.”
K I R K L AN D & E L L I S
COVID-19 Re-Opening Guidance – UniversitiesOregon State University
105
“Oregon State University is preparing plans to resume in-
person instruction in late summer and fall term on its
campuses in Corvallis and Bend, pending state
authorization.
University officials on [May 11, 2020] released their
Pandemic Resumption Plan, developed by Oregon
State’s Continuity Management Team in close
coordination with state and local public health officials
and the governor’s office.
The university will refine the plan over the coming
months with advice from faculty, staff, students and other
stakeholders, and as conditions and state guidance
evolve.”