July/August 2011 – 7th Edi on

Contact us

If you have any ques ons about NSAP please contact the NSAP team ‐ Claudia, Janie, Helen, Phil & Wafi

Email: nsap@pallia vecare.org.au Phone: 02 6163 8419

The NSAP team is back from the Australian Pallia ve Care Conference held in Cairns from 30th August—2nd September. It was fantas c to meet with so many representa ves from services to hear about how they are progressing with NSAP, and to meet new contacts ready and eager to start their NSAP cycle. In addi on to the work for the conference, our main ac vity for July & August has been the provision of data reports.

The repor ng structure used by NSAP We have been busy loading reports onto the unique service NSAP repor ng webpages on CareSearch. These pages are accessible via login by the NSAP liaison officer, which ensures full data security for the reports. We are aware access has been difficult at mes and are hopeful the new NSAP website (due to be launched at the end of September) will ease this process. We will contact all services closer to the launch of the new website with informa on about how to access your reports, so watch this space.

What can you expect on your webpage? For each NSAP cycle you should see: 1. Completed data

(loaded to your webpage within 6 weeks of report submission) 2. Interim report

(loaded to your webpage within 6 weeks of report submission)* 3. Annual report

(loaded to your webpage within 6 weeks of the end of financial year)

*Interim reports were previously referred to as ‘Final NSAP Cycle 1 reports’

1. Completed Cycle 1 data This is a version of all your submi ed cycle 1 data. Some services have used this as a record for future improvement work, for accredita on surveyors, or to provide informa on for their execu ve sponsor. 2. Interim 2011 NSAP Cycle 1 report (for those services who reported Cycle 1 post June 30 2010) The NSAP team provides an interim report within 6 weeks of your self assessment submission, with your responses compared to na onal aggregates available at that me. It is your interim report un l you receive an annual report with all service data that is produced at the end of every financial year.

Upcoming NSAP events NSAP roll‐out in Tasmania

Sept 19 ‐22, Launceston, Burnie, Hobart

NSAP Steering Commi ee, Oct 7, Sydney

NSAP workshop Oct 11‐12, Alice Springs

Peer Mentor Workshop Oct 18‐19, Melbourne

NSAP Collabora ve Improvement Project Learning Session 3 Nov 25, Sydney

Final NSAP Cycle 1 report (only for those services who reported Cycle 1 pre June 30 2010) This will only be visible for services who reported their Cycle 1 self assessment prior to June 30 2010. The tle for this report has changed and is now called an interim report (as above). 2011 NSAP Annual Self Assessment Report Each year NSAP will provide an annual report at the end of each financial year with your service data represented in comparison to the na onal aggregate data set. In 2010 for example, we had an aggregate data set of 69 services for comparison; this has grown to 108 services for 2011. Your historical reports (Cycle 1 / Cycle 2 etc.) will always remain on the webpage for access. What about collated audit reports? These reports will also be loaded to your webpage to enable you to have a repository for all your NSAP reports in the one area. Accessing the webpage A username and password to access your service’s NSAP repor ng webpage is provided to the NSAP Liaison Officer. If this posi on changes please let the team know so we can reallocate access. The NSAP team con nue to work on improving our data management and repor ng systems. If you have any comments in rela on to the systems outlined above, please contact us.

NSAP Ac vity across Australia The NSAP team developed a poster that outlines ac vity from services par cipa ng in NSAP across Australia. This was displayed at the Australian Pallia ve Care Conference in Cairns and will be available at future NSAP ac vi es. The poster demonstrates visually the work in con nuous quality improvement by pallia ve care services through NSAP, a great achievement. Our challenge now is to keep the momentum going, with many services due to commence Cycle 2 self assessments in the months ahead. We look forward to suppor ng you with this work.

Funded by the Australian Government Department of Health and Ageing

Tip of the month ‐ Planning, Planning, Planning Before embarking on making changes, take some me to think about the real source of the issue and what

strategies might make an impact on this. Then consider how you would measure that change has occurred, so you

can see whether your strategy leads to an improvement. The NSAP team are happy to discuss this further with you

if this would be helpful. Please contact Helen Vaz for further support.

Program partners – Na onal Pallia ve Care Program CareSearch / NSAP / PCOC: Evidence / Standards / Outcomes

An aligned approach to suppor ng change management in the pallia ve care sector

CareSearch Finding informa on quicker on CareSearch CareSearch has many pages on different topics related to pallia ve care, and there may be informa on in several different parts of the website. Summary pages help users find what they need in a single spot. We now have summary pages for the following groups ‐ Allied health; Carer? Caring for someone?; Children and palliative care; Indigenous resources; Living in the country?; Multicultural and other languages; Researchers; Residential aged care; Students; and Support agencies.

PCOC— Pallia ve Care Outcomes Collabora on The PCOC January ‐ June 2011 pallia ve care service reports will be released in late September. Services can expect to see a change in the style and content of their reports. The Quality Improvement Facilitators (QIFs) will contact services to arrange to meet and analyse the new reports. The Na onal PCOC report will be released in October 2011.

The Program of Experience in the Pallia ve Approach (PEPA) Thanks to everyone who stopped by our exhibi on booth at the Australian Pallia ve Care Conference in Cairns. It was great to meet many of the specialist staff who are involved in mentoring our PEPA placement par cipants and facilita ng our pallia ve approach workshops. Your input makes a significant contribu on to the success of our program. We look forward to the next itera on of PEPA and will advise host sites when the next round of placements will begin. For further informa on about PEPA, please visit our website: www.pepaeduca on.com.

NSAP ac on of the month The NSAP team have worked with the Australian Council on Healthcare Standards (ACHS) to complete a linkage document to the new criteria for EQuIP 5. Modifica ons have been made to the self assessment workbook and version 2 of the workbook will be available from mid September. In the mean me, the linkage document itself is available from both the ACHS and NSAP websites.