Introduction to ANPI Business Solutions

July 17, 2013

Confidential and Proprietary. Subject to Non-Disclosure Agreement.

Agenda

• Welcome and Introduction

• ANPI SIP Trunking Product Suite

• Unlimited Local

• Unlimited Long Distance

• Unlimited Long Distance International Countries

• Promotional Pricing

• SIP Long Distance Packages

• Burstable SIP Trunking

• Differentiators

• SLA

• Randy Lemmo, Executive Vice President of Carrier Solutions

• Q&A

• Wrap Up

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Confidential and Proprietary. Subject to Non-Disclosure Agreement.

ANPI Overview

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Our Mission

Become the nation’s leading provider of cloud-based unified communications and application solutions to small and medium sized businesses as well as small to mid-size communications providers

Our Solutions

Business VoIP

SIP Trunking

Long Distance

Toll Free

Local Access Services

Internet Access

Investment Highlights

Unique Market Position

Favorable Market Dynamics

Significant Market Opportunity

Strong Management Team with Deep Telecom Experience

Established 1996

Operations in Springfield, IL, Frisco, TX and Santa Clara, CA

~$123 million revenue

~$30 million gross profit

~$7 million EBITDA

Serve roughly 400 independent RLECs

Access to ~5.6 million wholesale voice customers and ~3 million wholesale broadband customers

~135 employees

Confidential and Proprietary. Subject to Non-Disclosure Agreement.

The Difference of Managed SIP

Any business can take advantage of managed ANPI SIP Trunking with or without an existing phone system. ANPI provides, at no cost, an Integrated Access Device (IAD) with every managed SIP Trunk.

The IAD is critical to ensuring superior voice quality and exceptional support.

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Confidential and Proprietary. Subject to Non-Disclosure Agreement.

ANPI Local

• Discounted Long Distance Rates

• Unlimited Local Calling

• Free E911 Registration

• CNAM

• G.711, G.729A and T38 Codec Support

• Up to 10 DIDs per SIP Trunk/CCS

• ANPI Provided IAD (Fully Managed)

• Discounted Toll-Free Rates

• Discounted International Rates

• Customers may use existing broadband connections that meet our voice quality requirements

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Confidential and Proprietary. Subject to Non-Disclosure Agreement.

ANPI Unlimited Long Distance

• Unlimited Local and Long Distance Calling

• Free E911 Registration

• CNAM

• G.711, G.729A and T38 Codec Support

• Up to 10 DIDs per SIP Trunk/CCS

• ANPI Provided IAD (Fully Managed)

• Discounted Long Distance Rates

• Discounted Toll-Free Rates

• Discounted International Rates

• Virtual DIDs

• Customers may use existing broadband connections that meet our voice quality requirements

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Confidential and Proprietary. Subject to Non-Disclosure Agreement.

ANPI Unlimited LD International

Argentina

Australia

Austria

Belgium

Brazil

Canada

China-Taiwan

Colombia

Costa Rica

Czech Republic

Denmark

France

Germany

Greece

Hong Kong

Hungary

India

Indonesia

Ireland

Israel

Italy

Japan

Mexico

Netherlands

New Zealand

Norway

Peru

Poland

Portugal

Puerto Rico

Romania

Singapore

Spain

Sweden

Turkey

United Kingdom

U.S. Virgin Islands

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International Calling Destinations Included in

Unlimited Long Distance Option (Landline terminations only)

Confidential and Proprietary. Subject to Non-Disclosure Agreement.

Promotional Pricing for Unlimited Local and Unlimited LD

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Confidential and Proprietary. Subject to Non-Disclosure Agreement.

ANPI SIP Long Distance Package

ANPI SIP Long Distance includes calling to the contiguous U.S. and 37 other countries at one low price. It also offers toll free calling throughout the U.S. Businesses choose the bundle of minutes that fits their calling needs and enjoy the security of a fixed monthly cost for long distance and toll free service.

• Businesses may have one user or hundreds of users; capacity is only limited by the available broadband. If additional capacity is needed, ANPI also provides business-class broadband.

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Confidential and Proprietary. Subject to Non-Disclosure Agreement.

Burstable SIP Trunking

The ANPI Burstable SIP Trunk option is available with any ANPI SIP Trunk and provides businesses with assurance that communications will not be impaired by a spike in demand.

Although you may have ordered a defined number of SIP trunks, the ANPI Burstable SIP Trunk allows for the number of calls to exceed the provisioned capacity by 25%.

The ANPI Burstable SIP Trunk is available with either unlimited local calling only or unlimited local and long distance calling. It is an option added to the ANPI SIP Trunk and available on either a native SIP or PRI with IAD connection.

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Confidential and Proprietary. Subject to Non-Disclosure Agreement.

Differentiators

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What Separates ANPI from the Competition

Bundled Long Distance

Unlimited Long Distance International

to 35 Countries

Burstable SIP Trunking

Managed from the Customer Premise IAD

Account Coordinator

through 1st Bill

Confidential and Proprietary. Subject to Non-Disclosure Agreement.

Your Customer Experience

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Confidential and Proprietary. Subject to Non-Disclosure Agreement.

Installation Steps

Step 1

Step 2

Step 3Step 4

Step 5

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Step 1: Your account coordinator will:• Contact you to review your order. • Confirm installation timeline and milestones. • Facilitate acceptance of services.• Build your order with ANPI.

Step 2: Your implementation engineer will:• Work with your designated technical

contact to review your phone and LAN set up.

• Confirm the technical details for implementing your ANPI services.

Step 3: Your provisioning specialists (if applicable) will:• Order your broadband and equipment.• Secure a date to migrate your local telephone

numbers and 800 services.

Step 4: Your test and turn up technician will:• Work with your phone and LAN vendors to

transition services.• Our 2 step process*:

• Install and test your ANPI IAD, verify connectivity, make test calls and confirm Internet connection.

• Migrate your local telephone numbers and services to ANPI.

Step 5: Once implementation is completed your account coordinator will:• Review your services with you

to ensure we’ve “got it right.”• Main point of contact for service

needs through first bill. • Review your first full invoice

with you to answer any questions you have.

• Transition your support to customer care.

Confidential and Proprietary. Subject to Non-Disclosure Agreement.14

Thank you for Joining!

Our Next Webinar will be August 21, 2013 • 2:00–3:00 PM CST Please contact your Channel Manager

to request additional topics!

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