july 14, 2016 rdco board agendaokanaganlakebc.ca/community/personal/all/rdco_board_agenda/201… ·...

$: July 14, 2016 RDCO Board Agendaokanaganlakebc.ca/community/personal/all/rdco_board_agenda/201… · In 2015, the program under\Nent a service review (November 3, 2015 report attached)$
REGIONAL DISTRICTo f C E N T R A L 0 K A NAG A N

TO: Regional Board

FROM: Brian ReardonChief Administrative Officer

DATE: July 05,2016

Regional BoardReport

SUBJECT: Crime Stoppers Conversion and Establishment Bylaw

Voting Entitlement: 2/3 of votes cast for approval of an Alternative Approval Process for the entireproposed service area - LGA 342(4)Establishment Bylaw - All Directors - Unweighted Corporate Vote - LGA 208.1 Simple Majority

Purpose: To convert and amend the Statutory Letters Patent that authorized the RegionalDistrict of Central Okanagan (RDCO) to provide a Regional Crime StoppersProgram by way of contract or directly with RDCO employees.

Executive Summary:

It is the desire of the Regional Board to establish this program as a service in all areas of theRegional District. At its May 12th meeting, the Board adopted the following:

#114/16 THAT In Camera Crime Stopper Program resolution #IC69/15 be released from In Camera:#IC69/15 - THAT the Board direct staff to bring forward a report outlining the mostbeneficial way the service can continue to be provided to the Regional District.

In order to convert the Letters Patent to a service, an establishment bylaw is required to beadopted by the Board. The Bylaw must first be approved by the Province (Inspector ofMunicipalities) and receive participating area approval (s. 342 of the Local Government Act).

Due to the service being truly regional, it is recommended that participating approval beobtained for the entire service area (all of the Regional District of Central Okanagan) byAlternative Approval Process (LGA 343(1)(a)(b) & LGA 345).

RECOMMENDATIONS:

#1 THAT the Regional Board approve the participating approval for the Crime Stoppers ServiceProgram to be obtained for the entire service areas by Alternative Approval Process.

#2 THAT Regional District of Central Okanagan Crime Stoppers Service Conversion andEstablishment Bylaw No. 1391, 2016 be given first, second and third readings then forwarded tothe Inspector of Municipalities for approval.

Respectfully Submitted:

&£1Brian Reardon

34

Crime Stoppers Service Program Report

Implications of Recommendation:

Page 2

Strategic Plan: The Crime Stoppers Program delivers a crime prevention program within allareas of the Regional District. Service outcomes are related to social issues,and a safe and healthy community.

Financial 2016 Program Budget - $235,344.

Policy: To deliver the Crime Stoppers service within the legal authority of the RDCO.

Legal/Statutory Authority: Division XXVIII of Letters Patent issued September 15, 1988. The RegionalDistrict was granted the function of Crime Stoppers Program Grant-in-aid bythe Province of BC.

Background:

The Crime Stoppers service program was established by the Regional District of CentralOkanagan Board as a grant in aid under the authority of the Statutory Letters Patent datedSeptember 15, 1988. The grant in aid model is what the RDCO has the authority to do underLetters Patent. It is the desire of the RDCO to convert the Letters Patent and amend the serviceto allow the provision of the service by way of contract or directly through its own employees.

The primary objective of the program is to create a partnership between the public, police,media, the Crime Stoppers Society and the Regional District of Central Okanagan that providesa proactive program for people to assist the police anonymously to solve crimes and therebycreate safer communities. The program has received more than 22,000 tips which has resultedin more than $4million of stolen property being recovered, and in excess of $84 million of illegaldrugs removed from the streets. These results are the envy of many communities. In 2015, theprogram won awards for the Best Crime Stoppers Program in BC and Best Crime StoppersCoordinator in BC.

In 2015, the program under\Nent a service review (November 3, 2015 report attached). January4, 2016, the Board approved support for the current service delivery model. The programoperates with two Regional District employees-a coordinator and assistant coordinator. Thecoordinator liaises directly with the Central Okanagan Crime Stoppers Society.

A service establishment bylaw requires the approval of the municipalities by consent or approvalof the electors in the participating areas. The Councils of Kelowna, West Kelowna, Peachlandand Lake Country are authorized by the Loca/ Government Act - Section 346 to give consent.Electoral Area Directors are unable to provide consent for establishing a bylaw in an electoralarea-approval of the electors is required. Staff is recommending that one Alternative ApprovalProcess (AAP) be undertaken for the entire Regional District [LGA Section 342(4)]. Through anAAP, 10% of the electorate is required to not support the establishment of a Crime Stoppersservice in order for the bylaw not to receive final approval by the Board.

When the bylaw receives third reading, it will be forwarded to the Inspector of Municipalities forapproval. When provincial approval is received, staff will bring forward a report to the Board toapprove the AAP elector response process. The process can be as short as 32 days--electorshave at least 30 days to sign and then submit an elector response form. It is anticipatedapproval is likely to be received from the Inspector by mid-August, a report would be advancedto the Board at its August 22"d meeting that would allow for a September AAP Process.

35

Crime Stoppers Service Program Report Page 3

Financial Considerations: 2016-2020 Five-Year Financial Plan (attached)Current rate is $0.0061 for a requisition of $241 ,899A rate of $0.0135 \/\/Ould provide for a requisition equal to$540,000.The current SLP provides the maximum amount that maybe requisitioned of $0. 50 ljust under $20mil)

Organizational Issues: Alternative Approval Process (AAP) to be undertaken byCorporate Services following approval of the bylaw by theInspector of Municipalities

External Implications: Citizens not supporting a Crime Stoppers Program in theRegional District will be required to voice their non-supportby submitting an AAP form.

Alternative Recommendation:

Each member municipality could choose to provide their consent for the bylaw but an AAPwould still be required for Central Okanagan Electoral Area East and West.

Considerations not applicable to this report:• None

Attachment(s).• RDCO Crime Stoppers Service Conversion and Establishment Bylaw No. 1391• 2016-2020 Crime Stoppers Program Budget and 2016 Program Plan• 2015 Crime Stoppers Program Service Review Report

36

REGIONAL DISTRICT OF CENTRAL OKANAGANPERFORMANCE BASED BUDGETING AND MEASUREMENT

2016 PROGRAM PLAN SUMMARY

Program: 040 - Crime Stoppers Program

Department: Community Services .(Police Services)

Mandate:Crime Stoppers is a partnership of the public, police, media and the Regional District thatprovides the community with a proactive program for people to assist the police anonymouslyto solve crimes and, thereby, to contribute to an improved quality of life.

Program Management Goals:• Promote the program to the public to ensure an understanding of Crime Stoppers and how

it works.• Generate an environment that encourages the pUblic to use the various tip lines.• Ensure that the confidentiality necessary for the success of the program is held paramount.• Maintain an excellent working relationship with the police to ensure that tips are foJlowed up

on.• Liaise with the Okanagan Crime Stoppers Board to assist them with their day to day duti.es,

and with implementing the Board's strategic plan, including fundraising.• Nurture the continued support oHhe media to promotE? Crime Stoppers.• Manage the resources and budget to meet the Regional District's commitments to the

program.

Program Activities:Schedule and supervise volunteers for events (not relevant).• Maintain records and statistics.• Receive tips.• Follow up with the police on tips.• Develop and maintain programs such as:

o Tips lineo Youth Initiativeso Mug Shots and Most Wanted featureso School District No. 23 Safe Schools Committeeo Crime Re-enactments (Global)o Websiteo Social Media (inclUding You-Tube and Facebook postings)o Unsolved Crimeso Added services include;o Hot Rec's (stolen ATV's, recreation vehicles, etc. with ability to check VIN)o Graffiti 'Bag a Tagger' Program (partnering with City of Kelowna).o Support IMPACT (Provincial Bait Car program)o Liaise with federal Serious & Organized Crime (FSOC)

• Administer day to day activities of the Crime Stoppers Board - Administrative support forvolunteer Crime Stoppers Board of Directors.

• Provide public education.• Attend public events to maintain the viability of the program.

Dec1,201537

Program 040 (Pg. 1)

• Fundraising (support to Board lead activities).• Add ~ Assist RCMP Crime Analysts to identify criminals, crime trends & prolific offenders.

Participating Members:

Funding:

Committees:

Contracts I Agreements:(Including Partnerships)

Dec1,2015

City of Kelowna, City of West Kelowna, CentralOkanagan West & Central Okanagan East ElectoralAreas, District of Lake Country, District of Peachlandand Westbank First Nation.

Central Okanagan Crime Stoppers Society

Governance and Services Committee.Central Okanagan Crime Stoppers Board

Central Okanagan Crime Stoppers SocietyRCMPSchool District No. 23Various MediaICSCBC HydroFortis BCInsurance Fraud CoalitionBC Forest MinistryCanada PostCanada Border Services AgencyMinistry of Children & Family DevelopmentMinistry of Social Development and Social InnovationCanadian Crime Stoppers AssociationCrime Stoppers InternationalBritish Columbia Crime Stoppers Advisory Board

Program 040 (Pg. 2)

38

Program:

Department:

REGIONAL DISTRICT OF CENTRAL OKANAGAN2016 PROGRAM BUDGET

040 ww Crime stoppers

Community Services (Policing Services Liaison)

General Revenue Fund Budget

Revenue:Services - WFNTax Requisition - KelownaTax Requisition - PeachlandTax Requisition - Lake CountryTax Requisition - West KelownaTax Req - EA Cent Ok. WestTax Req - EA Cent Ok EastPrevious Year's SurpluslDeflcltAdministration OH

Totai Revenue

Expenses:OperationsTransfer to Operating Reserve

Total Expenses

(Surplus) I Deficit

2015Budget

(7,692)(136,636)

(6,576)(14,497)(34,854)

(4,709)(4,172)

(25,825)28,190

(206,771)

191,77115,000

206,771

(0

2015Actual

(7,714)(136,631)

(6,571)(14,499)(34,846)

(4,712)(4,163)

(25,825)28,190

(206,771

187,88315000

202,883

(3,888

Variance 2015Act. vs. BUd.

(22)55

.(2)8

(3)9ooo

(3,888)~ 0

(3,888)

-(3,887):

2016Budget

(9,117)(164,695)

(7,728)(17,738)(41,349)

(5,463)(4,962)(3,888)34,596

(235344

235,3440

235,344

0

ab

Variance:2016 vs. 2015

Budget

(1,425)(28,060)

(1,152)(3,241)(6,495)

(754)(790)

21,9386,406

(28,573)

43,573 a(15,000)28,573

o

FTE's

Tax Lew:Tax RequisitionResidential Tax Rate(per $1000 of assessment)

2.30 I 2.30 I o

Equipment Reserve Balance at YIE

Operating Reserve Balance at YIE

C=illlill2J(15,000)1

(43,805)1

o la

2/16/2016

2016 Budget Notes:a. Utilize operating reserve to reduce tax impact. In 2015 service delivery level did not change as anticipated.b.lncreases: Payroll $22.71<, Travel &Training $5.9k, Telephone $1.7k, Advertising & Promotion $2.5k, Office Supplies $2.1k,

Volunteer Recognition $1.6k ,Equipment Mtce $1 k, Vehicle Operations $1.5k, Clerical & Rent $8.4kDecrease: Contract Services $4k.

39

68

Program:

Department:

REGIONAL DISTRICT OF CENTRAL OKANAGAN2016·2020 Five Year Program Budget Projections

040 " Crime Stoppers

Community Services (Policing Services Liaison)

General Revenue Fund BUdgets

Revenue:Services - WFNTax Requisition - KelownaTax Requisition - PeachlandTax Requisition - Lake CountryTax Requisition· West KelownaTax Req - EA Cent Ok, WestTax Req - EA Cent Ok EastPrevious Year's Surpius/DeficitTransfer from Operating ReserveAdministration OH

Total Revenue

Expenses:OperationsTransfer to Operating Reserve

Total Expenses

(Surpius) 1Deficit

FTE's

2016Budget

(9,117)(164,695)

(7,726)(17,738)(41,349)

(5,463)(4,962)(3,888)

(15,000)34,596

(235,344)

235,3440

235,344

0

2.30 1

b

2017Projected

Budget

(9,568)(172,913)

(8,114)(18,623)(43,412)

(5,736)(5,210)

00

23,5251240,051

240,0510

240,051

0

2,30 I

2018Projected

Budget

(9,759)(176,372)

(6,276)(18,996)(44,280)

(5,850)(5,314)

00

23,9951244,852

244,8520

244,852

0

2.30 I

2019Projected

Budget

(9,954)(179,898)

(8,442)(19,376)(45,166)

(5,967)(5,421)

00

24,4751249,749

249,7490

249,749

0

2.30 I

2020Projected

Budget

(10,153)(183,498)

(8,610)(19,763)(46,069)

(6,087)(5,529)

00

24,965(254,744)

254,7440

254,744

(0

2.30 1

Tax Lew:Tax RequisitionResidential Tax Rate(per $1000 of assessment)

Equipment Reserve Balance at Y/ELI_-.I::'(4~3,~8::.::05:LJ)IOperating Reserve Balance at Y/E 1 0 1b

(44,243)1

01

(44,685)1

01

(45,132)1

0/

(45,583)1

01

2/16/2016

Notesa. Utilize operatlng reserve to reduce tax impact. In 2015 service delivery ievel did not change as anticipated.b. Increases: Payroll $22.7k, Travel & Training $5.9k, Telephone $1 .7k, Advertising & Promotion $2.5k, Office Supplies $2.1 k,

Volunteer Recognition $1 .6k ,Equipment Mtce $1 k, Vehicle Operations $1.5k, Cierical & Rent $8.4kDecrease: Contract Services $4k

40

69

Agenda No: :7. 7Mtg. Date: November 12,2015

REGIONAL DISTRICTof CENTRAL OKANAGAN

TO: Governance and Services Committee

Governance andServices Committee

FROM: Chris RadfordDirector of Community Services

DATE: November 3,2015

SUBJECT: Crime Stoppers Program - Service Review

Purpose: To present a Service Review Report for the Crime Stoppers Program and confirm ifthere are any additional issues the Board wishes to have addressed

Executive Summary:

On January 16, 2014 the Board approved a Service Establishment Bylaw Review Schedule thathas every service the Regional District provides reviewed every five (5) years. In 2015 theCrime Stoppers Program is one of ten services that are SUbject to review. In preparing thisService Review Report staff reviewed the program's mandate, goals, and activities to confirmwe are achieving the Board's objective of providing efficient, cost effective services.

The primary objective of this program is to create a partnership of the public, police, media andthe Regional District that prOVides a proactive program for people to assist the policeanonymously to solve crimes and, thereby, creating safe communities. In 2014 the KelownaCrime Stoppers Program received 1,298 tips leading to 76 arrests and recovered $431,000 inlost property and seized drugs valued over $750,000. Also, in 2015 this Regional Program wonawards for Best Crime Stoppers Program in BC and Best Crime Stoppers Coordinator in Be.

This service review concludes that this program is meeting its current mandate and achieving itsgoals. At this time staff would be pleased to answer any questions the Board may haveregarding this report and ask the Board if it has any other issues they would like followed up onin this review.

RECOMMENDATION:

THAT the Governance and Services Committee recommend the Board continue to support thecurrent service delivery model for the Crime Stoppers Program.

RespectfullyZZj /_.~~_ ~£~o__...C. Radford r;..-~Director of Community Setvices

Prepared by: C. Walsh, Manager of Police/CommunitySupport Setvices

41

Regional Board Report Page 2

Implications of Recommendation:

Policy: Board Policy Five Year Service Review Cycle. The next review is scheduled for 2020.

Background:

The Regional Board adopted a five year cycle of service reviews in 2014. Police/CommunitySupport Services, including Crime Stoppers is scheduled for review in 2015.

Crime Stoppers is said to be the most successful community-based crime fighting program inthe world. As per the program's website, 'Crime Stoppers is a program that empowers regularpeople to fight back against crime. Anyone can submit an anonymous tip by using our tips line,and if that tip leads to an arrest the individual will receive a reward for their efforts'. Since itsinception in 1976 (Albuquerque, New Mexico), and now operating internationally, CrimeStoppers is recognized as the best community-based crime solving program in the world.

Local history;• In 1985, the Central Okanagan Regional District Crime Prevention Committee chaired by

then Kelowna City Councilor Elise Clarke entered into discussions with the KelownaRCMP to form and fund a local Crime Stoppers. The Central Okanagan Crime Stoppersprogram was established on April 13, 1987; operating within the City of Kelowna.

• In 1988, it was reported the Regional District of Central Okanagan was approached by agroup of citizens interested in establishing a geographical 'Central Okanagan' CrimeStoppers Program. The outcome, this program adding a service area covering the entireCentral Okanagan was established regionally on September 15, 1988.

• To date, the Crime Stoppers employees and operations is funded and managed by theRegional District while fundraising (TIPS) and some promotional activities are themandate of a,volunteer board of a non-profit Central Okanagan Crime Stoppers Society.

• Central Okanagan Crime Stoppers is a successful, award winning community-basedcrime solving program working in conjunction with the police, the media and the public tohelp make ourcommunities safer places to live.

Reviewing RDCO Annual Reports 2003 onward;• This program was recognized/received an impressive amount of awards over the years.• Most recent, this program achieved Coordinator and Program of the year at the 2015 BC

Crime Stoppers Conference. The Royal Purple Lodge #56 also received a CommunitySponsor Award for their longstanding donations to the Crime Stoppers Society.

• In 2003, this program reached a milestone of attaining over 10,000 tips. At the end of2014 this number increased to 22,488 tips received.

II In 2007, this program celebrated 20 years of operation supporting Central Okanagan.• In 2008, Crime Stoppers was acknowledged for recovering over $59 million in drugs and

property. Six years later, drug/property recovered was an estimated $87,890,510.00.• 'Texting tips' was described as an 'innovative program' in 2009.• Crime Stoppers celebrated 25 years in 2012!• In 2015 our dedicated partner, the Central Okanagan Crime Stoppers Society held the

17th Annual Golf Tournament fundraiser to raise money to reward helpful tipsters.

42


The Crime Stoppers Program currently has 2.30 FTE's, comprised of a Crime StoppersCoordinator, Assistant Coordinator and Management oversight. The following pages providemore detailed background for Board review.

43

Regional Board Report

REGIONAL DISTRICT OF CENTRAL OKANAGAN SERVICE REVIEW

Page 4

Service Under Review:

Service Review Requested by:

Department:

Year of Review:

Mandate:

040 - CRIME STOPPERS

Regional Board (Service Establishment Bylaw ReviewSchedule Approved-Jan 16, 2014)

Community Services

2015

Crime Stoppers is a partnership of the public, police, media and the Regional District thatprovides the community with a proactive program for people to assist the policeanonymously to solve crimes and, thereby, to contribute to an improved quality of life.

Program Management Goals:

• Promote the program to the pUblic to ensure an understanding of Crime Stoppers andhow it works.

• Generate an environment that encourages the public to use the various tip lines.• Ensure that the confidentiality necessary for the success of the program is held

paramount.• Maintain an excellent working relationship with the police to ensure that tips are

followed up on.• Liaise with the Okanagan Crime Stoppers Board to assist them with their day to day

duties, and with implementing the Board's strategic plan, including fundraising.• Nurture the continued support of the media to promote Crime Stoppers.• Manage the resources and budget to meet the Regional District's commitments to the

program.

Program Activities:

• Schedule and supervise volunteers for events (not relevant).• Maintain records and statistics.• Receive tips.• Follow up with the police on tips.• Develop and maintain programs such as:

o Tips lineo Youth Initiativeso Mug Shots and Most Wanted featureso School District No. 23 Safe Schools Committeeo Crime Re-enactments (Global)o Websiteo Social Media (including You-Tube and Facebook postings)o Unsolved Crimeso Added services include;o Hot Rec's (stolen ATV's, recreation vehicles, etc. with ability to check VIN)o Graffiti 'Bag a Tagger' Program (partnering with City of Kelowna).o Support IMPACT (Provincial Bait Car program)

44


a Liaise with federal Serious & Organized Crime (FSOC)• Administer day to day activities of the Crime Stoppers Board - Administrative support

for volunteer Crime Stoppers Board ofDirectors.• Provide public education.• Attend public events to maintain the viability of the program.• Fundraising (support to Board lead activities).• Add - Assist RCMP Crime Analysts to identify criminals, crime trends & prolific

offenders.

Participating Members:

Funding:

Committees:

Contracts / Agreements:(Including Partnerships)

Obiective of Service Review:

City of Kelowna, City of West Kelowna, CentralOkanagan West & Central Okanagan East ElectoralAreas, District of Lake Country, District of Peachlandand Westbank First Nation.

Central Okanagan Crime Stoppers Society

Governance and Services Committee.Central Okanagan Crime Stoppers Board

Central Okanagan Crime Stoppers SocietyRCMPSchool District No. 23Various MediaICBCBC HydroFortis BCInsurance Fraud CoalitionBC Forest MinistryCanada PostCanada Border Services AgencyMinistry of Children & Family DevelopmentMinistry of Social Development and Social InnovationCanadian Crime Stoppers AssociationCrime Stoppers InternationalBritish Columbia Crime Stoppers Advisory Board

The objective of this service review is to ensure RDCO Crime Stoppers programs are; operatingin an effective and efficient manner, meeting strategic plan priority expectations of the Board{Social Policy & Planning - Quality of Life}, maintaining the critical engagement of volunteers(as per the Crime Stoppers Society), helping RCMP to protect Central Okanagan communitiesand, providing relevant safety awareness education/support to the public.

Concerns Regarding Current Provision of Service:

Public Awareness:

45


It is of critical importance for RDCO Crime Stoppers to continuously raise the profile of thisbeneficial program within RDCO and designated Central Okanagan Communities via activeparticipation in Community Open Houses, Volunteer & other opportunities because communityengagement/involvement is the core of effective crime prevention services.Operations:Each local Crime Stoppers program in the province of British Columbia includes a registeredcharitable society that works with citizens, the media and law enforcement agencies to assist inmaking their communities safe. Locally we partner with a Central Okanagan Crime StoppersSociety to assist in meeting the financial reward requirement for approved tipsters as well assupporting program promotion.

Excerpt from the Central Okanagan Crime Stoppers [Society] 2014-2015 Strategic Plan;

"It was noted the TIPS program is the core focus of the Central Okanagan Crime Stoppers organization.To this end, the following six key areas will serve as the focal point for 2013~2014 to ensure the effectivedelivery of the TIPS program:

• January Awareness Campaign (to enhance awareness),• 2014 Golf Tournament (to generate revenue and enhance awareness),• Involvement of Youth (to expand the scope of influence and enhance awareness),• Revenue Generation (to generate funds to support Crime Stopper programs and activities),• Recruitment of Board Members and Volunteers (to ensure adequate human resources for Crime

Stopper activities),• Enhanced awareness of the Crime Stopper program (to increase the profile of the Crime Stopper

programs and activities)."

The Regional District of Central Okanagan is responsible for management of the CrimeStoppers Coordinator, the Assistant Coordinator, office space and equipment necessary tocomplete tasks of assigned roles. Job descriptions were updated to reflect current operations in2015.

Identified challenges:

Within Canada there appears to be various funding & operational models for Crime StoppersPrograms. In British Columbia, the majority of programs appear to receive either Regional orMunicipal funding with volunteer~based Society's to support the role of tipsters. The key role ofSociety's for fundraising {tips/rewards} and facilitation of promotional/awareness events appearsto be universal in program operations.

As cited in the 2014-2015 Central Okanagan Crime Stoppers [Society] Strategic Plan:• "". the Board determined that the following activities would serve as priorities for the upcoming

year:.o Fundraisingo Improve the structure and culture of the organizationo Enhanced awareness of the Crime Stopper program and positive impacto Enhance the relationship with the Regional Districto Continued operation of the TIPS program by focusing on:

• Focus on solving crimes• Continue to liaise with law enforcement• Improve response times to tipsters

o Develop a volunteer pool".

• And, "Diminishing revenue streams continue to be a concern which will pose a significantchallenge for the organization to maintain an effective program. Grant applications have been

46


submitted to various sources with results expected later this fall. Discussions among the Boardcontinue around the creation of new revenue generating events and squeezing more revenuefrom the Annual Golf Tournament. Existing revenue sources from relationships with stakeholders(such as Smart Betty) need to be enhanced to generate additional revenue."

Ongoing fundraising appears to generate ongoing challenge for our Society partners in thiscurrent economic climate.PRIME:A significant challenge to current operations is our Crime Stoppers employees not havingaccess to the RCMP 'PRIME' database. Historically, RDCO has funded a City of KelownaCrime Prevention (support staff) employee situated at the Community Policing Office to accessand then share PRIME information necessary for Crime Stoppers daily operations. Therefore,our staff currently must contact another person to access or verify program information relatedto PRIME which makes no reasonable sense as staff still receive the confidential PRIME/relatedinformation. And meaning, RDCO pays two people to complete one task when this work couldbe managed by one person (if fable to access the database). Difficulties apparently originatefrom PRIME provincially not granting database access to Crime Stoppers 'volunteers' althoughin the Central Okanagan, there are no volunteers attached to our direct service.

BC Crime Stoppers have reportedly advocated without success to date for Crime StoppersCoordinators and Assistant Coordinators to access PRIME for operational purposes. RDCOmanagement met with the RCMP Superintendent about this issue and requested RCMPsupport/advocacy for our Regional District program employees to have PRIME access movingforward. With Board confirmation of our mandate/current model of service delivery, we willapproach PRIME for RDCO recognition and database access.

Program staff expressed frustration with the current practice of sharing service delivery taskswhen other RDCO employees with RCMP Victim Services and False Alarm Reduction Programhave PRIME access due to their related work requirements. Although support and assistancefrom City of Kelowna/RCMP support staff is greatly appreciated, Crime Stoppers staff wouldprefer to complete program tasks themselves instead of waiting for information from anothersource, especially when under a deadline (Staff also seek unsolved crimes RCMP wantpublished). As well, customer service would likely improve if staff could readily respond totipsters who contact them for updates, etc.

At present, our City of Kelowna resource supports program activities including;• Through RCMP systems, ensuring Crime Stoppers website features are current.• Opening RCMP files along with daily information updates added to Crime Stoppers files.• Querying and forwarding appropriate files to Crime Stoppers for featured programs.• Continuity of material for programs, new warrants for Mugshots.• Maintaining and tracking of hours spent of these work hours for budget purposes.

Specific examples of repeat 'shared' staff actions;• Daily confirmation of featured Mugshot on Castanet,• Open Confidential Tip files as per current format and assigning appropriate [RCMP] member.• New warrants from PRIME Workflow Management for Mugshot feature daily.• Excel Tracking of Tip List. (Querying tips information - names, addresses, plates, previous files).• CPIC query for Warrant information and member in charge of file.• Query CPIC Warrants for Crime Stoppers Website list.• Query PRIME search for Unsolved Crimes for Lake Country, West Kelowna (Peachland) and

Kelowna features.• Query Tip information on PRIME or CPIC for distribution or notification to the correct agency or

member.• Add Miscellaneous Note on PRIME file for weekly Crime Stoppers Unsolved Crime Feature.

47


It As needed, open file (Le. Mischief, Graffiti, 'Grow Ops', drug trafficking).

Statistics:

Page B

To help understand the success of our tips program, Central Okanagan Crime Stoppers 1,298tips received in 2014 is second to Metro Vancouver Crime Stoppers tips of 4,522 in 2014 (totaltips received includes 20 Lower Mainland Cities & Sunshine Coast Communities).A sample list below of 2014 tips received in other BC Communities;

• Penticton Crime Stoppers - 312 tips... Kamloops Crime Stoppers - 457 tips... Greater Victoria Crime Stoppers- 523 tips." North East BC Crime stoppers (based out of Fort S1. John) - 293 tips." Prince George Crime Stoppers - 534 tips.

The Current Coordinator of this program and former RCMP member in West Kelowna disclosed,"It has been my experience as a former Police officer that the information generated bygood solid tips from the public can solve a crime very quickly. I know in 201412015 I canthink of 4 major crimes that were qUickly resolved as the result of a tip to Crime Stoppersthus saving hours of Police regular time and overtime costs,"

48


Promotion/website:As discovered with other Police/Community Support Services programs, RDCO 'branding' ofthis service is minimal. As RDCO employees operate this highly successful and accomplishedprogram (with recognition to key partnerships), it seems there needs to be more attention topromoting the positive efforts of this service as an RDCO program in partnership with CentralOkanagan Crime Stoppers Society.

Overdue attention and revision of the Crime Stoppers website presents as a critical need.ModerniZing the website "so it was more functional for site visitors" was cited as a goal forCrime Stoppers in 2011. SUbsequently, UBC University Students gave recommendations forwebsite improvements in 2013 under an initiative titled 'website improvement project'. Due tocomplexities around enhancing a website that involves guarantees of anonymity for tipsters,etc., skilled professionals and funding are needed to complete a revision/upgrade to web-basedservices. Due to a challenging economy, the Crime Stoppers Society's ability to fundraisespecifically for a website update was hampered by a core, prioritizing fundraising need to payrewards (successful tipsters) first. Therefore, with funding issues and RDCO not seeminglysharing responsibility, the website floundered. Considering only RDCO employees have accessto and maintain this program's essential website, it appears timely for RDCO to fiscally supportmaintenance to this site especially considering the RDCO main website and services linkedrecently received facelifts. The program previously received quotes - action pending.

Relationships:The goal is to sustain a Central Okanagan Crime Stoppers Program that has been known for itssuccessful results during an impressive 28 year history; currently recognized provincially ashaving both the Coordinator and Program of the year. Operationally, Crime Stoppers is aprogram that functions very well within the Kelowna RCMP regional detachment environment.Crime Stoppers provides a valuable service in gathering, verifying and then disseminating tipinformation as a means to help police solve as well as prevent crime. Also, RbCO's CrimeStoppers program and partnering Central Okanagan Crime Stoppers Society maintain excellentrelationships with key media contacts, a comprehensive list of valuable community partners andthe public.

Authority Under Which The Service Is Approved:

• Letters Patent, September 15, 1988 *Under revisiono Under the legal authority of the Statutory Letters Patent (SLP) dated September

15, 1988. Financial support for the service program is described in the SLP as adiscretionary annual granHn-aid.

• RDCO may amend the Statutory Letters Patent to a Service EstablishmentBylaw. Pursuant to section 774.2(3) of the Local Government Act, a regionaldistrict may adopt a bylaw to convert a continued service to one exercised underthe authority of an establishing bylaw and may in the same bylaw amend thepower to the extent that it could if the power were in fact exercised under theauthority of an establishing bylaw.

Participants:

By Requisition - City of Kelowna, City of West Kelowna, District of Peachland, Central

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Okanagan West Electoral Areas, Central Okanagan East Electoral Areas, and District of LakeCountry

By Contract - Westbank First Nation by Local Services Agreement.

Historical Cost of Service By Participant - as attached:5 Year Actuals-

Year 2010 2011 2012 2013 2014Tax Requisition $237,220 $206,954 $205,764 $206,322 $214,078

• 2014-2015 Program General Revenue Fund Budget

• 2015 - 2019 Projected General Revenue Fund Budgets

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REGIONAL DISTRICT OF CENTRAL OKANAGAN2016 PROGRAM BUDGET

Program: 040 --Crime Stoppers

Department: Community Services (Policing Services Liaison)

General Revenue Fund Budget'

Variance:2014 2014 Variance 2014 2015 2015 \IS. 2014

BUdget Actual Act. \IS. Bud. Budget BUdgetRevsnue:Services - WFN (7,942) (7,957) (15) (7,692) 250Tax Requisition - Kelowna (141,467) (141,550) (83) (136,636) 4,831Tax Requisition - Peachland (6,740) (6,751) (11) (6,576) 164Tax Requisition - Lake Country (15,161) (15,081) 80 (14,497') 664Tax Requisition - West Kelowna (36,730) (36,757) (27) (34,864) 876Tax Req • EA Cent Ok. West (5,297) (5,281) 16 (4,709) 588Tax Req - EA Cent Ok East (4,393) (4,368) 25 (4,172) 221Fortis Grant (2.000) (2,000) 0 0 2,000Previous Year's SurpluslDe~cit (26,446) (25,446) 0 (26,825) (379)Administration OH 30,113 30,113 0 28,190 (1,923)

Total Revsnue (214,063 (214,078) (15) (206,771) 7,292 -

Expenses:Operations 212,063 186,253 (25,810) 191,771 a (20,292) aTransfer to Equip. Reservss 2,000 2,000 0 0 (2,000)Transfer to Operating Reservs 0 0 0 16,000 b 15,000

Total Expenses 214,063 188,253 (25,810) 206,771 (7,292)

(Surpius) I Deficit (0) (25,825) (25,825) (0) (0)

I 2.30 IFTE's I 2.30 I 0

Tax Levv:Tax Requisition (208,789) (201,444) 1 7,345 IResidential Tax Rate 0.0060 0.0054 I (0.0006) I(per $1 000 of assessment)

Equipment Reservs Balance at YIE I (42,88611 I' #NAME? IOperating Reservs Balance at YIE I 01 I (15,0001ib

2015 Budget Notes:a. Changes due to service review.b. Transfer a portion of surplus to operating reservs for future rate stabilization.

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REGIONAL DISTRICT OF CENTRAL OKANAGAN2015·2019 Five Year Program Budget Projections

Page 12

Department:

040 -- Crime Stoppers

Community Services (Policing SeNces Liaison)

General Revenue Fund BUdgets

Notesa. Changes due to seNce relAew.b. Transfer a portion of surplus to operating reseM for future rate stabilization.

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Other Financial Implications To Consider: .

Page 13

• Reserve Balance- Capital

o Projected $43,314 (2015) .

• Capital Investment

Yes (X)

Yes (x )

No ( )

No ( )

o Crime Stoppers vehicle, donated lease from Harmony Honda

Options For Consideration:

1. Status Quo

• Maintain Crime Stoppers Service as currently managed with two RDCOemployees and a partnership with a volunteer Society Board of Directors.

Future Service Review Considerations:

• PRIME access for RDCO Crime Stoppers employees if not attained in 2016.• Develop a Crime Stoppers 'app' (as per 2013 Board SWOT analysis attached).

Next Proposed Service Review Period:

• 2020 as per Boards resolution of five year cycle, unless RDCO Board indicatesotherwise.

Recommendation(s) to the Regional Board:

• That the Regional Board approves the continuation of the services as provided byPolice/Community Support Services: Crime Stoppers.

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Created by the Central Okanagan Crime Stoppers Society (2013);

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