judy citko consumer preferences (6 27-13)
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The Final Chapter & Beyond
Survey•Who• California HealthCare Foundation• Lake Research Partners• Coalition for Compassionate Care of California
•What• 1,669 Californians• 393 lost a loved on in the past 12 months
• Used Knowledge Networks
•When• Fall 2011
Ethnographic Research•Who• CCCC & CHCF with Point Forward•What• Experience with medical decision making• 24 interviews of patients and family
members• Half with patient alive • 6 each white, African American, Latino,
Chinese
Ethnographic Research• Preliminary Findings• Phases of health status effects how
advance care planning is perceived
• Difficult to imagine different health status• When experience a change, create a new
normal
• Healthcare providers and patients are wanting different things
Questions
Coalition for Compassionate Carewww.CoalitionCCC.org
Judy Citko(916)993-7740