jp morgan north american remote to core justification
DESCRIPTION
JP Morgan North American Remote to Core Justification, presented by John Napier, PMP, CSM. A key component of Chase's Data Protection InitiativeTRANSCRIPT
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Project OverviewProject Overview
North America Backups
John Napier
North American DCS Solutions
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Project GoalsProject Goals
Provide system BackupsEvery project needs a Backup“No one cares about backup, they
only care about restores”– Mike Walker
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DescriptionDescription
Project Initiation 25%=>
Project Execution 10% =>
Project Closure 25%=>
% time spent on standard backup projects
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Current StatusCurrent Status
‘Lack of planning on your end necessitates an emergency on mine.’– 70% request a resource for ‘next week’– 8% are in ‘Emergency’ mode– 7% have planned ahead
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ImprovementsImprovements
Tools – 2 years ago, no project management– 1.5 years ago, Excel spreadsheet– 1 year ago TRM, PAR, SRM to PTD– Consistent, improved reporting– New tools in September
PMs– OJT training– Structured training
Steady increase in work
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Automation / FixesAutomation / Fixes
TRM checks validity of Project TRM sends out ‘end of project’ email PM closes out request TRM assigns PAR code PAR notifies of holes Justification for ‘emergencies’ Better usage tracking ____________________ ____________________ ____________________ ____________________
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Project Manager’s JobProject Manager’s Job
If everything goes perfectly, I have no work to do.
- AKA “I will always have plenty of work to do.”