1290 Bay Dale Drive #304 Arnold, Md 21012 joyce@Joyce-Becker.com 443-994-2382

Leadership, Education, Technology, Project Management

Joyce A. Becker, MS, RN-BC, CNOR

Professional Portfolio

2014

Accomplishment: Quality

Analyzing HCAPS data to assist with Magnet application Inherited a “non Excel spreadsheet” -without

formulas no- excel functionality Reformatted spreadsheet with functionality to

take the human error out of analysis Consulted with a source outside depart-

ment for design assistance Referred to educational resources increase

knowledge of Excel functionality Created a process for data analysis

Designed a form to gather information Calculated performance level Tallied the units achievement level

Working with consultant from Active Strategy to

make this data available to Directors and Clini-cal Units in a dashboard format

Accomplishment: Bar Code Medication Administration

Implementation time line: Began Oct 2013 First rollout site March 2014 House wide April 2014

Coordinated training development Provided content in Healthstream course Skills day experience for scanning practice Competency checklist created

Metrics after go live: see below Patients scanned Medications scanned

Accomplishment: Co-Chair of Great Catch Committee

Developed and Co-Chaired: Interdisciplinary committee Co-Chair with the Vice President of Quality Awarded staff monthly Reporting interventions that prevented harm from

reaching patients, families, visitors, or staff First year 150 events were reported

Impact on organization: Changed processes Lot numbers nation wide impact Corrected situations in electronic medical record

Accomplishment: Computer Training

Training in clinical environment Sneak peek blitz: for upgrade training in Octo-

ber 2011 procured a workstation from IS Made rounds on clinical units to demonstrate

differences before and after the upgrade Made stickers for staff badges

Used the workstation to attend skills days Demonstrated medical record review process related to care plans & patient education Coached clinician in steps to complete the reviewed documentation

Accomplishment: Nurses Week Celebration

Put the fun back in Nurses Week

Lead a task force to create week long celebration ac-tivities

Silent basket auction to raise funds for the nurse of the year to attend professional conference, covered travel expenses

Celebration for certified nurses Nurse grand rounds by CNO introducing new mission

statement Spa day—12 hours of services by appointment Nursing award ceremony, family

and friends invited to honor nominees and winners

Guest speaker– Brian Boyle

Accomplishment: Mentoring

Preceptor for Master’s student in practicum experience Area of focus: Education Project: Created training program for psychiatric nurses to increase ability to read electronic medi-cal record, 1 year post go live Area of focus: Informatics Project: Impact of communication white board on patient care Area of focus: Education Project: Specific care plan & patient education training for Mother Baby unit nurses Area of focus: Informatics Project: Transition hourly rounding documentation from paper checklists to electronic health record

Resume

Career Experience Baltimore Washington Medical Center, Glen Burnie, MD August 2012 to Current-Director Clinical Education and Professional Development Key Accomplishments:

Hired, trained, and mentored Epic SuperUsers to become a team of nurse infor-matics to provide at the elbow support, training, and enhancement development

Put the fun back into the nurses week celebration, initiated a silent auction to provide funds to pay the travel expenses for the nurse of the year to a profes-sional conference

Manages a team of 6 clinical educators, 1 medical surgical clinical nurse special-ist and 8.5 FTE’s of Nurse Informatics

Implemented an interdisciplinary “Great Catch” program to recognize staff who prevent errors from reaching patients or visitors.

Anne Arundel Medical Center, Annapolis, MD June 2006 to July 2012- Clinical Practice Coordinator-Informatics June 2003 to October 2005- Team Leader Surgical Services Key Accomplishments: Implemented evidence based clinical software for care planning, patient edu-

cation, and flow sheet inpatient documentation to over 1000 nurses Created a review process for nursing documentation that increased compli-

ance with regulatory guidelines Represented AAMC at the Epic User Group meetings, with presentation to

peers regarding documentation monitoring and personalization of flow sheets for clinical areas

Wrote several articles for nursing blog and newsletters

Anne Arundel Community College, Annapolis, MD January 2009 to March 2011-Clinical Instructor-Nursing

Key Accomplishments: Planned clinical experiences in medical and surgical areas Evaluated nursing students written and clinical work Designed weekly quizzes to review content and improve students test taking

abilities

University Hospital, Tamarac, FL January 2002 to April 2003-Team Leader Surgical Services Key Accomplishments: Initiated a surgical team to manage new service line of Bariatric Surgery

Joyce Becker joyce@teambecker.com

443-994-2382

Resume

Career Experience Medscape/MedicaLogic, Portland, OR May 1996 to December 2001- Program Manager Key Accomplishments Used educational design principles and lessons learned from software imple-

mentations to assist the corporate office with developing training programs for nationwide customers

Personalized project plans to meet customer specific needs while maintain-ing consulting budget for the implementation, training, go-live support and workflow re-engineering

Mount Carmel Health System, Columbus, OH 1991 – 1996 Education Coordinator I Key Accomplishments: Renewed providership for nursing continuing education programs Responsible for assessing, planning, implementing, and evaluating educational programs for all hospital employees. Implemented a multi-disciplinary computerized bedside documentation sys-

tem Regents College Nursing Program, Columbus, OH January 1994 to April 1996-Clinical Manager Key Accomplishments: Coordinated the “Clinical Performance In Nursing” Examination , managed a

group of 6 Clinical Examiners and 6 students Made independent decisions while following standards from Regent College Counseling students in crisis Prepared weekend written reports and reviewed test records RH Positive Computer Systems< Columbus, OH June 1990 To January 1991- Customer Support Engineer Key Accomplishments: Assisted customers with implementation of Long Term Care software Demonstrated the software in sales presentations, trained all level of users,

and served as a resource for in house software developers Created User Group

Resume

Career Experience Northland Terrace Rehabilitation Center, Columbus, OH June 1989 to May 1990- Director of Staff Development Key Accomplishments: Redesigned nursing orientation program eliminating .5 days Created and provided continued education for all staff Managed three nurse aide trainers Received state approval for Nurse Aide Training program Ohio State University, Columbus, OH June 1988 to June 1989- Graduate Teaching Assistant Key Accomplishments: Arranged clinical assignments for BSN (junior level) nursing students Evaluated nursing students clinical and written work Columbus State Community College, Columbus, OH September 1986 to June 1989– Nursing Instructor Key Accomplishments: Provide clinical instruction for first medsurg quarter Classroom lecture and test question construction Ohio State University Hospital, Columbus, OH May 1982 to 1988-Staff and Charge Nurse Key Accomplishments Completed nursing orientation Provided direct patient care for Medical and Surgical Patients Promoted to charge nurse Education

Broward Community College, Fort Lauderdale, FL Basic Perioperative Nursing (Theory & Practicum) 2002

Ohio State University, Columbus, OH Master’s Degree, Nursing 1989

Kent State University, Kent, OH

Bachelor’s Degree, Nursing 1982

Resume

Professional Memberships American Association Staff Development Member since 2012 Maryland Organization of Nurse Executives Members since 2012 Nurse Manager Consortium Planning member Sigma Theta Tau – Honor Society of Nursing

Member since 1988 Mid-Ohio District Nurses Association

Member from 1988 to 1996 Chairperson of continuing Education Program Planning Committee

Central Ohio Nursing Staff Development Organization

Member from 1991 to 1996 President-elect and President

Capital Area Nursing Informatics group

Member 1997 to 2001 American Operating Room Nurses Association

Member 2001 to 2005

Certifications & Proficiencies

Current Certifications:

AACC Board Certified- Nursing Informatics CNOR– surgical nurse

Previous Certifications: Nursing Staff Development 1994 Legal Nurse Consultant 2007

Proficiencies: Clinical Practice Model Content Epic Inpatient and OpTime Documentation Microsoft Office applications

Licenses: Maryland– active Florida– active Ohio-inactive

Presentations and Publications MONE Nurse Manager Consortium– October 2012 Ignite Presentation-Excel tips for Nurses Epic Nursing Advisory Council Meeting —September 2011

The Enchanted Flow sheet

Epic Nursing Advisory Council Meeting — September 2010 Implementing Care Plans: No App, try this MedicaLogic User Group—May 1999

Early Installation Lessons Learned Chapter in From Nursing Assistant to Patient Care Technician by Brust & Foster. Published 1996. Computerization of Health Care Ohio State staff Development Conference ’95

So you need to teach a computer class, what’s next? TIMES User Group –April 1996

Providing Education for Implementation of a Computer System

Continued Education

Date Topic # of Hours

6-12-14 Core Leadership: Culture, Ownership, Results, Engagement

36

3-7-14 Creating & Maintaining a dynamic curriculum in times of radical change

5.5

1-16-14 Quality & the Maryland Medicare waiver 1.0

10-25-13 MONE: Nurse Manager Consortium-budgeting, patient safety, passions from the field

4.0

9-19-13 A bed’s eye view of patient and family centered care

1.5

4-18-13 Moving forward with patient and family centered care

22.5

4-12-13 Creative way to teach diverse learners: tools for engagement

4.0

2-22-13 The Advisory Board: Nursing Executive Center

10

9-20-12 Using people, process and technology to enhance care for patient and their caregivers

1/.0

6-15-12 Nursing Strategic Planning Retreat: PROPEL 2.5

5-18-12 HCAHPS: Is All About Patient Satisfaction 1.0

5-18-12 Case Management Basics 5.8

4-20-12 Wake up on the Right Side of Bedside Shift Report

2.0

4-13-12 ECRI Institute's Top Ten Health Technology Hazards for 2012

1.0

4-13-12 Using Positive Psychology to Create a High Performing Organizational Culture

1.0

4-13-12 Changing Organizational Beliefs: A Case Study

1.0

4-13-12 The Relationship Between Culture and Continuous Learning

1.0

4-3-12 Connecting Health and Health Care 1.0

Continued Education

2-24-12 The Future of Nursing Report: What is nursing’s role in this revolutionary health care reform?

2.0

11-2-11 How to Make Things Better: Nursing’s Lead in Quality Empirical Outcomes

1.0

10-18-11 Nothing Left Behind: Surgical counts 1.0

10-6-11 2011 ANCC National Magnet Conference 5.0

9-30-11 Opening our eyes: care & intervention for victims of domestic violence

2.0

9-22-11 Epic’s: Nursing Advisory Council & Users’ Group Meeting

11.5

5-10-11 Myths, Misconceptions, and Secrets about Pain Management

1.0

5-10-11 Defining Moments…the essence of nursing 2.0

3-7-11 Medication Use Safety: utilizing safe behaviors

1.5

2-11-11 Florida Update: HVI/AIDS in the New Millennium

1.0

2-10-11 Preventing Medical Errors 2.0

2-10-11 Domestic Violence Advocacy: Florida 2.0

1-18-11 Healthcare Information Technology 1.0

9-23-10 Epic 2010 User Group Meeting 6.0

9-20-10 Epic’s Nursing Advisory Council 1.58