joy and pain of project management
DESCRIPTION
Presentation held at the project coordinators' meeting (Lifelong Learning Programs) on the 7th of february 2011.TRANSCRIPT
• Welcome to the project managers’ community!
• Are you aware of the challenges you will facing the next months?
Have you thought of this?
Is this you?
What strategies can you use in order to prevent this?
Is this you cordinating the project?
The joy and pain of project management
Kristi Jauregi
Projects’ meeting Brussels 7th February 2011
NIFLAR (2009-2010)• Lifelong Learning Programme: KA2 Languages• Partners: Universities of
– Utrecht in the Netherlands– Granada and Valencia in Spain– Coimbra in Portugal – Palacky in Olomouc the Czech Republic,– Nevsky and Novosibirsk in Russia– Concepción in ChileTELL Consult (Netherlands)Secondary schools, in Spain and The NetherlandsCoordination: Utrecht University
• Target languages: Dutch, Portuguese, Russian & Spanish
NIFLAR objectives:
• Enrich• Innovate learning processes • Improve
Make them more rewarding!!
How?
Interaction Telecollaboration
Learner centeredness
ICC
Authenticity of learning
Second Life
Open Sim
Adobe connect
(Surfnet)
Blended learning
Project management is the discipline of planning, organizing, securing and managing resources
to bring about the successful completion of specific project goals and objectives (Wikipedia).
determine the nature and scope of
the project
determine the nature and scope of
the project
plan time, cost and resources adequately to estimate the work
needed and to effectively manage risk during project execution
processes used to complete the work defined in the project plan to accomplish the project's goals:- coordinating people &resources- integrating the activities according to project plan
processes performed to observe project execution so that potential problems can be identified in time and corrective action can
be taken
includes the formal acceptance of the project and its ending: archiving
of the files, deliverables and documenting lessons learned.Problems,
changes
Key concepts in project management:
1. Communication2. Collaboration 3. Quality control /
responsibilities4. Management
attitudes
Project management (1)Effective communication
• Have fluid communication with project members• Be clear• Listen • Show respect and regard for others (empathy)• Invest in becoming an intercultural competent
speaker• Be aware of the problems of using a lingua franca• Develop strategies to communicate bad news (crisis
management) • Give positive feedbackMake use of communication tools at our disposal:• e-mail, phone• Video web-communication (every 6 weeks)• Social network (facebook, ning, hyves, twitter…)• Collaboration platforms• Face to face (project meetings minimum)Make sure everybody knows where to find the right
information!
Project management (2): Enhance collaboration to become an effective team
by investing in team building?
Having the resources needed
Having clear & common goals
Having the necessary blend of skills and roles
Measuring progress towards the goals
Sharing responsibility
Allocating appropriate roles and tasks to each member
Having agreed on basic rules for working together
Having developed & agreed on practices & processes
to get things done
Effective teams:
Reflect frequently upon their working style and
project processes
Produce a collective output which
achieves the set goals
Use time to understand cultural
diversity
Use time to know the members in the
team
Recognise individual and team success
Handle conflicts constructively
& openly
Support each other by listening, responding
constructively and helpfully
Project management (3)
Include specific plans to ensure quality management such as attaining planned milestones or implementing a control
system such as the “plan-do-check act”, where evaluation follows exploitation and any flows are then corrected
Workshop on quality assurance (Brussels)
1. Specifying responsibilities
1. Specifying responsibilities
2. Developing quality
monitoring tools
2. Developing quality
monitoring tools
NIFLAR
WP1: VWCP1
IVLOS / SP
WP2: VWP6
WP3: Research
P1
NL/SP/IVLOS
WP4: Management
P1
EULO/SP
WP5: Quality Control
P1
ICT-onderwijsSP
WP6: Exploitation
P1
WP7: Dissemination
P4
1. Allocate responsibilities
Project manager(Project officer)
WP1, WP3, WP4, WP5, WP6, WP7
WP2
Language clusterDutch: P1
Language clusterPortuguese: P1
Language cluster Russian: P2
Language clusterSpanish: P2
Language cluster Spanish: P2
P5: Palacky
P4: Coimbra
P2: Valencia
P4: Coimbra
P1: Utrecht
P3: Granada
Nevsky
Novosibirsk
P1: Utrecht
P3: Granada
P1: Utrecht
P3: Granada
Allocate responsibilities
Role Responsibilities
Project Manager 1.Responsible for the final control of the NIFLAR activities.2.Checks if the agreements within the NIFLAR projects are met and if the work has been done according to the quality standards and the work plan. 3.The project manager is the contact for project management and the coordinators of the work packages. When help is needed within the work packages or in case of a problem the project manager will be approached
•Project management 1.Responsible for the communication within the NIFLAR project2.Is responsible for the financial and administrative issues in NIFLAR3.Is responsible for keeping the deadlines within the NIFLAR project and reminding coordinators and partners of these deadlines.
•Coordinator work Package 1.Indicates to what quality criteria the products have to meet in an early stage. 2.Responsible for in time yielding of qualitative good products within the work package. 3.Responsible for guarding the schedule and for carrying out quality controls within the work package. 4.The coordinator of the work package is the contact for everything that happens within the work package. When there are any questions or notice of problems (communication, schedule, quality of products) the coordinator has to notify the project manager.
•Coordinator Language Cluster (CLC)
1.Responsible for in time yielding of qualitative good products within the language cluster. 2.Responsible for guarding the schedule and for carrying out quality controls within the language cluster. 3.The coordinator of the language cluster is the contact for everything that happens within the specific language. When there are any questions or notice of problems (communication, schedule, quality of products) the coordinator has to notify the coordinator of the work package or, if necessary the project manager.
•Partners within the language cluster
1.Responsible for holding the schedule for work process2.Maintaining set criteria in developing products3.Carrying out quality control on (partial) products within the language cluster. 4.Will contribute to the different deliverables
•External Evaluators 1.Are to improve transparency and objectivity into the quality control and the decision making process by assessing and monitoring externally project processes and products. 2.They will attend consortium meetings and contribute to the interim evaluation report and final report.
Develop tools for guaranteeing quality of
• Work processes: surveys (surveymonkey) & deadlines (project calendar)
• Tasks: task design grid & task assessment grid• Pilots: Experience reports, surveys & interviews • Project: external evaluators
grade first 6 months second year
7 12.5 % 10%
8 37.5 % 50% 9 31.3 % 40%10 18.8 %
What grade would you give to the NIFLAR
Management attitudes
• Have clear goals and share them
• Invest in team building• Enhance communication• Monitor process and quality• Be engaged and pro-active• Be flexible• Be positive and enthusiastic,
being realistic
