Joshua J. Robinson784 North Dixon Rd. Kokomo, IN 46901

Phone: 304-638-7884 Email: jjrobinson2011@yahoo.com

Professional Experience

MenardsDepartment Manager Carmel, INDecember 2014-PresentTook on the challenge of replacing a manager with over 20 years experience. Improved inventory audit scores over the previous year. Also beat previous years sales while surpassing planned profit by over a hundred thousand dollars, with a profit margin percentage near 40%. Oversaw several large remodels in the department during time period. Finished 2015 as the highest ranked sales department in the store.

Department Manager Cincinnati, OHJuly 2013-December 2014Opened a successful electrical department at a new two-story store in a virgin market. Responsible for training over 20 team members, scheduling team members based on daily business, stocking and taking point on customer service to set an example for my team. Also developed a unique method for monitoring overstock, which helped to maintain accurate inventory levels.

Assistant Department Manager Holland, OHFebruary 2012-July 2013Advanced from part time to Assistant Manager in less than 11 months. Gained hands-on home improvement knowledge in several areas of the store by assisting with overnight remodels. Lead a team within the store designed to experiment with merchandising techniques in order to increase sales.

UNIVERSAL HOSPITAL SERVICES CST – Customer Service Technician Charleston, WVAugust 2010 – April 2011Delivered equipment, picked up, tested, and facilitated repairs on SCDs and other movable medical equipment. Managed inventory and served as the office’s safety facilitator. Hospitals served included all the hospitals in the state of West Virginia, SE Ohio, Eastern Kentucky, and Northern Virginia. Drove a 24-foot box truck, mini-van, and sprinters to deliver product. Passed special DOT physical.

AccomplishmentsMonth in and out set new records for overall facility revenue, consistently exceeding projections. Recipient of excellent performance reviews; recognized for valuable input in how to improve daily business functions and increase customer referrals.Recognized for outstanding customer service and perseverance. Recipient of team-member of the week, and several service hero awards. Won several awards as department manager, including leadership award. Co-Authored a book entitled “Gateway to the Soul: Stories that Delve into the Darkside of the Human Mind”, published in 2007.EducationBachelors-History, Marshall University-Huntington, West Virginia 2008