John Patrick Robert Naylor850 Lake Carolyn Pkwy

Irving, Texas(972)-839-7488

jpnaylor@email.uark.eduEducation

University of ArkansasDouble degree: Recreation & Sports Management and Communications with marketing minor.Graduated: December 2015

ExperienceDallas Mavericks/Dallas Stars 50/50 Sale RepresentativeFebruary 2016-Present

o Game night selling of raffle tickets to Dallas Stars customers within the American Airlines Center in either a stationary kiosk location or as a roaming sales representative.

o Accepting and accounting for large sums of cash on a nightly basis.o Communication of the 50/50 raffle rules and procedures clearly to potential customers.

Dallas Stars Hockey Club – InternJanuary 2016-Present

o Assisted with the creation of marketing plans to existing as well as new customerso Worked with the point-of-sale database software, MaxGalaxyo Helped with quality control and customer retention through follow-up calls and surveyso Assisted with planning of events as well as the execution those eventso Created spreadsheets for each of the six Dr. Pepper Star Centers and aided the GM’s of each rink

Youth Learning Institute Pickens, SC - Summer counselor/coordinatorSummer 2014

o Supervised groups of 10-15 students 24 hours a day, Sunday-Friday, weekly all summero Provided and demonstrated leadership and life skills to youth ranging from ages 12-21o Handled daily scheduling and safety guidelines and policies o Facilitated setup/take down of sports activities (rafting/canoeing, high ropes, hiking, etc.)

Northwest Arkansas Naturals (KC Royals AA Affiliate) Springdale, AR - Game Day InternFebruary 2013-August 2013

o Ran in-park and on field promotions before, during, and after games for 10-15 fans per gameo Mascot attendanto Provided customer service to fans o Gained sales experience making sales calls for tickets, season tickets, and ticket packages o Assisted press box/sound room areas

Las Colinas Country Club/Carpenters restaurant (Club Corp) Irving, TX - Tennis Pro Shop Assistant/Server Summers 2011,’12,’13

o Provided food and customer services to members of clubo Provided assistance to full time tennis pros on/off courto Opened/Closed pro-shop, and aided members in purchasing tennis gear (rackets, shoes, etc.)o Responsible for set up/sign up for 10-14 members of Men’s league matches twice a weeko Assisted director(s) during tournaments for Men, Women, and children of all ages and skill levelso Supervised and taught kids basic tennis skills (certain weeks of summer camp)

Highlights & Attributeso Worked directly with KYYA Chocolate through Integrated Marketing Communications course Spring

2015. Developed a written creative brief, marketing strategy, and a pull ad campaign including 3 ads for a local magazine in Northwest Arkansas. Acquired experience thinking like a designer and an account manager. Gained knowledge to aid for future management positions and added the ability to connect with designers on a deeper level.

o Awarded top sales award multiple times as a 50/50 sales rep. for the Mavs and Stars foundations.o 4 time Community service award MacArthur HS (300+ hours)o Community service at DW Reynolds Boys & Girls Club Fayetteville, AR (2013)o People persono Microsoft office, PowerPoint, Excel proficiency o Worked to create an AD used by KYYA Chocolate for promotion/marketing purposeso Dedicated, cooperative, and trustworthy team membero Outside the box thinker

References available upon request