john girard's keynote ecic 2011
DESCRIPTION
John P. Girard's keynote address at the European Conference on Intellectual Capital 2011 in Nicosia, CyprusTRANSCRIPT
[email protected] www.johngirard.net 1
3rd European Conference on Intellectual Capital Keynote: John P. Girard, Ph.D.
John P. Girard, Ph.D.
Social Knowledge: Are you ready for the Future?
[email protected] OR [email protected] OR [email protected]
www.facebook.com/4sagology OR www.facebook.com/john.girard
www.sagology.com OR www.johngirard.net
Twitter: @JohnGirard
www.linkedin.com/in/johngirard
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My Story … My Perspective
Social Knowledge: Are you ready for the Future?
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3rd European Conference on Intellectual Capital Keynote: John P. Girard, Ph.D.
About Sagology
Social Knowledge: Are you ready for the Future?
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Sagology is dedicated to connecting people with people to facilitate collaboration, learning, and knowledge sharing through keynotes, workshops, and consulting.
sagology [sāj-ol-uh-jee] -noun 1. the study of organizational wisdom in all its forms, esp. with reference to
technology, leadership, culture, process, and measurement 2. the study of one venerated for experience, judgment, and wisdom. Origin: 2008; Canadian English, from Middle English sage + -ology. Sage [Middle English, from Old French, from Vulgar Latin *sapius, from Latin sapere, to be wise; see sep- in Indo-European roots.] -ology [Middle English -logie, from Old French, from Latin -logia, from Greek -logiā (from logos, word, speech; see leg- in Indo-
European roots) and from -logos, one who deals with (from legein, to speak; see leg- in Indo-European roots).]
Sagology
Social Knowledge: Are you ready for the Future?
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Social Knowledge: Are You Ready?
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3rd European Conference on Intellectual Capital Keynote: John P. Girard, Ph.D.
Knowledge Sharing – Nothing New?
Social Knowledge: Are you ready for the Future?
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Knowledge Management is the
creation, transfer, and exchange of
organizational knowledge to achieve
a [competitive] advantage.
Social Knowledge: Are you ready for the Future?
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What Advantage?
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3rd European Conference on Intellectual Capital Keynote: John P. Girard, Ph.D.
Social Knowledge: Are you ready for the Future?
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The Real Reason
Including Ray Downey, Special Operations Command lost 95 men that day –
totaling 1,600 years of experience. (emphasis added)
A New View of KM
Social Knowledge: Are you ready for the Future?
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LeadershipMeasurement
Process
Tech
no
log
y Cu
lture
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3rd European Conference on Intellectual Capital Keynote: John P. Girard, Ph.D.
Complex: A Definition
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“a group of obviously related units of which the degree and nature of the relationship is imperfectly known”
Simple Ideas that work in
Complex Environments
A little TLC goes a long way!
Social Knowledge: Are you ready for the Future?
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Leadership
•Transparency
•Vision and example
•Resources (including time)
Technology
•Help or hinder
•Ease of access
•Tending toward
free
Culture
•Need to Share vs
Need to Know
•Privacy
•Content Creators
and Joiners
LeadershipMeasurement
Process
Tech
no
log
y Cu
lture
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3rd European Conference on Intellectual Capital Keynote: John P. Girard, Ph.D.
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Me
an
Lead
ersh
ip
Tech
nolo
gy
Cul
ture
Pro
cess
Mea
sure
men
t
A New View of Knowledge Management
LeadershipMeasurement
Process
Tech
no
log
y Cu
lture
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Social Knowledge: Are you ready for the Future?
TLC: Technology
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“A social trend in which people use technologies to get the things they need from each other, rather than from traditional institutions like corporations.” groundswell.forrester.com
CompuServe
KM is about learning from other disciplines!
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3rd European Conference on Intellectual Capital Keynote: John P. Girard, Ph.D.
The Social Technographics™ Ladder
Social Knowledge: Are you ready for the Future?
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Inactives neither create nor consume social content of any kind
Spectators consume social content including blogs, user-generated video, podcasts, forums, or reviews
Joiners connect in social networks like MySpace and Facebook
Collectors organize content for themselves or others using RSS feeds, tags, and voting sites like Digg.com
Critics respond to content from others. They post reviews, comment on blogs, participate in forums, and edit wiki articles.
Creators make social content go. They write blogs or upload video, music, or text.
Creators
Critics
Collectors
Joiners
Spectators
Inactives
The Social Technographics™ Ladder
Social Knowledge: Are you ready for the Future?
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Creators
Critics
Collectors
Joiners
Spectators
Inactives
US 55+ 12%
28%
12%
26%
64%
30%
US 18-24 46%
50%
38%
85%
89%
3%
US 35-44 23%
34%
20%
54%
73%
17%
2010 24%
37%
21%
51%
73%
18%
2007 18%
25%
12%
25%
48%
44%
US Adults
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3rd European Conference on Intellectual Capital Keynote: John P. Girard, Ph.D.
The Social Technographics™ Ladder
Social Knowledge: Are you ready for the Future?
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Creators
Critics
Collectors
Joiners
Spectators
Inactives
EU 55+ 6%
9%
4%
9%
33%
61%
EU 18-24 38%
37%
11%
58%
69%
17%
EU 35-44 11%
16%
4%
25%
50%
40%
2010 14%
19%
6%
29%
49%
40%
EU Adults US Adults
The Social Technographics™ Ladder
Social Knowledge: Are you ready for the Future?
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Creators
Critics
Collectors
Joiners
Spectators
Inactives
2010 15%
21%
6%
38%
50%
37%
2007 9%
16%
5%
21%
37%
54%
UK Adults 2007 8%
18%
5%
5%
41%
56%
Spain Adults 2010 15%
21%
8%
24%
56%
38%
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3rd European Conference on Intellectual Capital Keynote: John P. Girard, Ph.D.
Global Top Internet Sites (Reach)
Social Knowledge: Are you ready for the Future?
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1. Google 49%
2. Facebook 42%
3. YouTube 28%
4. Yahoo 25%
5. Blogger 14%
6. Live 13%
7. Wikipedia 13%
8. Baidu.com 10%
9. Twitter 10%
10. QQ 7%
14 April 2011
1. Google
2. Facebook
3. YouTube
4. Live
5. Yahoo!
6. Blogger
7. Wikipedia
8. Sigma Live
9. Google Türkiye
10. MSN
Why Matters
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> 500M active users
> 250M users login daily
People spend > 700B minutes per
month on FB
130 friends is average
30B pieces of “stuff” shared each
month
> 20M applications installed every day
> 200M active users connect using
mobile devices
70% of users outside USA
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3rd European Conference on Intellectual Capital Keynote: John P. Girard, Ph.D.
Social Knowledge: Are you ready for the Future?
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IBM’s Watson
New Technology
Social Knowledge: Are you ready for the Future?
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The Newest always is Best …
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3rd European Conference on Intellectual Capital Keynote: John P. Girard, Ph.D.
The Right Technology
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Gates: 2/10
History of KM: Leadership
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Michael Polanyi
1950s
Aristotle
c. 350 BC
Classification
of
Knowledge
Aristotle
1990s
Carla O’Dell Sir Francis Bacon
17th Century 2010s
Nick Bontis
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3rd European Conference on Intellectual Capital Keynote: John P. Girard, Ph.D.
A Leaders view of knowledge . . .
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―. . . there are known knowns; there are things we know that we know. There are known
unknowns; that is to say there are things that we now know we don’t know. But there are also
unknown unknowns — there are things that we do not know we don't know.‖
Runner Up
Social Knowledge: Are you ready for the Future?
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"I think that gay marriage is something that should be between a man and a woman."
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3rd European Conference on Intellectual Capital Keynote: John P. Girard, Ph.D.
Social Knowledge: Are you ready for the Future?
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Knowns and Unknowns
Unknown
Knowns
Unknown
Unknowns
Known
Knowns
Known
Unknowns
Wal-Mart
Comp Intell
HP
Unknown unknowns
Social Knowledge: Are you ready for the Future?
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Somewhere on the West Coast
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3rd European Conference on Intellectual Capital Keynote: John P. Girard, Ph.D.
TLC: Culture
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Social Knowledge: Are you ready for the Future?
The Generation Game 28
Social Knowledge: Are you ready for the Future?
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3rd European Conference on Intellectual Capital Keynote: John P. Girard, Ph.D.
Social Knowledge: Are you ready for the Future?
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Digital Native or Digital Immigrant?
Generation V
Social Knowledge: Are you ready for the Future?
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http://www.gartner.com/it/page.jsp?id=545108
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3rd European Conference on Intellectual Capital Keynote: John P. Girard, Ph.D.
Social Knowledge: Are you ready for the Future?
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Culture: Are You Ready? … Your Homework
www.freakonomics.com
Freakonomics: Amanda
www.socialnomics.net
Socialnomics Stats / Refreshed Video
KM is about learning from other disciplines!
Twitter Revolution
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See Sonia Ben Jaafer: www.slideshare.net/KMMiddleEast
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3rd European Conference on Intellectual Capital Keynote: John P. Girard, Ph.D.
Purpose of Story
1. Sparking action
2. Communicating who you are
3. Transmitting values
4. Fostering collaboration
5. Taming the grapevine
6. Sharing knowledge
7. Leading people into the future
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Storytelling by Steve Denning
www.stevedenning.com/SIN-136-HBR-publishes-Telling-Tales.html
Storytelling: Commander-in-Chief
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2006
Golden
Globe
Awards
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3rd European Conference on Intellectual Capital Keynote: John P. Girard, Ph.D.
Exchange and Transfer of Knowledge
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Soci
aliz
ation Externaliza
tion
Internaliz
atio
n Com
bination
TACIT
EX
PL
ICIT
EXPLICIT
TA
CIT
LeadershipMeasurement
Process
Tech
no
log
y Cu
lture
The impact of not . . . sharing
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According to Computer Associates . . .
http://www.youtube.com/watch?v=lH39xjXaLW8
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3rd European Conference on Intellectual Capital Keynote: John P. Girard, Ph.D.
John P. Girard, Ph.D.
Social Knowledge: Are you ready for the Future?
[email protected] OR [email protected] OR [email protected]
www.facebook.com/4sagology OR www.facebook.com/john.girard
www.sagology.com OR www.johngirard.net
Twitter: @JohnGirard
www.linkedin.com/in/johngirard
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