john faust resume 4:2016
TRANSCRIPT
•EDUCATIONTheArtCenterCollegeofDesign,Pasadena,CA★B.A.withHonors:ProjectManagement
•SKILLSET
ComplexProblemSolving,Communications,Sales,Prioritization,AnalyzeQuantitativeData,AccomplishingGoals,CriticalThinking,ProjectManagement,DesktopSupport,AssetManagement,ResearchandPlanning,TrainingandDevelopment,Organization,Management,BusinessIntelligence,CostControl,CustomerSatisfaction,Leadership.
• EMPLOYMENT HISTORY
★MindGeek/PlayboyPlus-ProductFulfillmentManager-January2015–Present,Burbank,CA •Engagewithcustomers,sales,andproductionteamstodeliveranexceptionalcustomerexperience
•Instituteproductstandardsbyavarietyoftechnicalrequirements•Designandimproveworkflowswhiledelivering2000+piecesofmediapermonth•Troubleshootallissueswithvendorsandaffiliates
★SandboxTechnologies–CustomerSupportEngineer–July2013–December2014,Burbank,CA•Traveltoclienthomeorbusinessforassistancewithanypossibleissue•Maintainsanddevelopsrelationshipswithnewandexistingclients•Coordinationoflargeprojectswithcontractors,vendors,Internetserviceproviders•Salesofnewequipment,computers,software,updatedsoftwarelicenses,andrenewingwarranties•Networkandworkstationtroubleshooting,maintenanceofserverback-up,imagingnewworkstations
★DeluxeDigitalStudios-InventoryControlManager–July2009–July2013,Burbank,CA•Manageda24-hourteamof4andtheinventoryofa65,000LTO-tapeassetlibrary•Dailyinteractionwithcustomers,VP’s,projectmanagers,andaccountexecutives•DeluxeDigitalStudiosEncoreAwardWinnerOctober2011andJune2012•PromotiontoleadpositioninAprilof2012•Createdpresentationsforworkflows,management,metrics,andefficiency
★TheWaltDisneyStudios–ProductMarketingCoordinator–June2008–July2009,Burbank,CA•CoordinateassetsfromvendorstodigitallyassemblecontentonBlu-rays•Createdpresentationsforstudioexecutivesoffinalproductbeforeproduction•Createpurchaseordersandscrutinizebillingfromvendors•Managedtimelinesforproductshipmentworldwide
★PlumProductions–PersonalAssistant/Internship–August2006–February2008,SantaMonica,CA•Assistanttoproducersbyschedulingappointments,meetingsandconferences,composingcorrespondence,answeringtelephones,assistingvisitors,andresolvingarangeofadministrativechallengesandinquiries
★Disney’sCaliforniaAdventure–GuestServiceHost–March2002–July2003,Anaheim,CA •CaliforniaAdventure-HollywoodAreaCastMemberoftheYear2002
•Trainedtooperatemanydifferentattractionsandwaspartofaselectedcrewtotestnewattractions•Roamingcustomerserviceagentthroughoutparkincludingdailymeetingsandconstantdirectradiocontactwithparkmanagement•Directedlargecrowdsandgenerallyassistedwithanysituationincludingmedicalemergencies,lostchildren,etc.
★TheCulinaryInstituteofAmerica–BarManager–August2000–September2001,Poughkeepsie,NY•SupervisorofbeveragesforMobilfour-staraward-winningrestaurant•Extensiveinventorycontrol,billingandaccountspayableupkeep,andtrainingofstaff
John Faust 2319NCatalinaSt.#D,Burbank,CA91504
John Faust 2319NCatalinaSt.#D,Burbank,CA91504
[email protected]•REFERENCES
AndyManidisDirectorofTechnicalOperationsDeluxeDigitalStudios818-427-8799RandyGlenDirectorofDigitalMediaServicesDisneyStudios818-973-4645ShannonLeBalchManagerofTechnicalCustomerServiceTimeWarnerCable818-929-5527BrentRembyRegionalVisualMerchandiserEileenFisherInc.661-904-2429MariaPrinceDirectorofHumanResourcesSandboxTechnologies562-659-2029GeofGreenwayInformationTechnologySeniorEngineerSandboxTechnologies323-899-9102KristenEiserFriend/TeacherHorsham,PA267-240-3158BrianClarkAppleProductSpecialistAppleComputerCompany909-720-0034