job training report manali
TRANSCRIPT
VALLEY OF GODS TOUR AND TRAVELS
ON JOB TRAINING REPORTVALLEY OF GODS TOURS AND
TRAVELS
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VALLEY OF GODS TOUR AND TRAVELS
VASHIST, MANALISubmitted to: Submitted by:
Mrs Susma Rawal Sushant Negi
Director Roll No. 2176
IVS (Tourism) HPU Shimla FYICTA-VI
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VALLEY OF GODS TOUR AND TRAVELS
PREFACE
With the growth of tourism increasing with each passing year, need for well-
educated and experienced personnel has grown especially to work in different
fields of tourism industry. Due to this need for on the job training has gained a
huge amount of importance in present day. Job training is the process of
increasing the knowledge and skills of the workforce hence enabling them to
perform their jobs efficiently and effectively.
Considering this aspect and as a resident of Kullu, I chose Valley of Gods Tours
and Travels for my two months job training. Being a reputed and well known
company, I chose Valley of Gods Tours and Travels as I knew it will proved to
be a good learning experience for me. This job training helped me in enhancing
certain qualities which are absolutely necessary to succeed in the field of
tourism such as discipline , team work, hard work, mutual trust and as well as
continuous innovation.
With Manali, heavily promoting tourism in Himachal Pradesh among the
national as well as international tourist, I carefully studied the main tourist
attractions and packages offered by Valley of Gods to tourists. Therefore, job
training plays an important part in growth of students as well as tourism
professionals as it provides exposure by office work and industry operations and
helps to survive in the ever competitive tourism industry.
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ACKNOWLEDGEMENT
Before beginning with my report I would like to extend a sincere works of thanks to Valley of Gods Tour and Travels giving me an opportunity to work on this project as a part of my job intern ship program. It has been a very knowledgeable first time experience for me.
I, Sushant Negi student of FYICTA, IVS (HIMACHAL PRADESH UNIVERSITY), did my job training in Valley of Gods Tour and Travels. I joined the company on 1st January 2015 in Vashist, Manali and completed as an intern on 1st March 2015.
During this time period I learnt the real Travel Business here practically.
I would like to show my sincere gratitude to my Manager, Mr Sanjeev Sharma, for giving me the opportunity to work at Valley of Gods Tour and Travels, Vashisht, Manali. I would like to thank him for giving the valuable suggestions and price less friendly guidance without which my project would have been incomplete. His contribution extended beyond the project in which he infused in me a disciplined, systematic and logical approach.
I would also like to thank Mr Himanshu Sharma and Mr Subhash Thakur for providing the support for the training.
Other than my firm staff, I would also like to thank to my friend Mr Rahul Kapoor which gave my reference to the travel company and my Teachers Prof Sonia Khan, Prof Sushma Rewal, Mr Chander Mohan Parsheera and other institute members for their blessing, guidance and providing base for our future and career.
Sushant Negi Roll No. 2176
Session 2012-17
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CONTENTS
Chapter-1
Introduction to Tourism Business……………………………………………… …Page 1-5
Chapter-2
Job Training …………….…………………………………………………………..Page 6-8
Chapter-3
Tourism in Manali…………………………………………………………………..Page 9-14
Chapter-4
Introduction to Company…………………………………………………………...Page 15-16
Chapter-5
How to Reach and Contacts………………………………………………………....Page 17
Chapter-6
Services and Activities………………………………………………………..........Page 18-30
Chapter-7
Job Profile…………………………………………………………………………Page 31-32
Chapter-8
Personal experience……………………………………………………………….Page 33-37
Chapter-9
Swot Analysis……………………………………………………………………….Page 38
Chapter-10
Conclusion…………………………………………………………………………..Page 39
References……………………………………………………………………….…...Page 41
Other Attachments
Sample Itinerary
Brochure
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CHAPTER-1 INRODUCTION TO TOURISM BUSINESSTOURISM: Tourism is the travel activity for recreational, leisure, family or business
purposes, usually of a limited duration. Tourism is commonly associated with
trans-national travel, but may also refer to travel to another location within the
same country. The World Tourism Organization defines tourists as people
"traveling to and staying in places outside their usual environment for not more
than one consecutive year for leisure, business and other purposes"
Tourism have different types and forms according to various basis.
Tourism industry, like every other industry, is growing in India at a much faster
rate. In India, inbound tourist expenditure per head is third highest in the world
and even more than global average tourist spending. Although technology is
replacing the manpower but still there is greater demand for manpower. Indian
market has expanded rapidly over the past few years and will continue to grow
at the fastest pace in the coming years.
Travelling often has been described as a means of education. Travelling is been
considered as an interesting and an important aspect of every individual life. If
we see history we will find that since evolution of human civilization man has
wondered from one place to another. Travelling has become second nature to
human beings. People over the ages have been travelling in countries and far
across the globe. People travel for business matters, trade and seek their
fortunes in different aspects of life. Migration takes place frequently now-a-
days. Travelling has also become a means of pleasure. It has been observed that
people spend nearly 500 billion a year on tourism.
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TRAVEL AGENCYA travel agency is a private retailer or public service that
provides travel and tourism related services to the public on
behalf of suppliers such as airlines, car rentals, cruise lines,
hotels, railways, and package tours. In addition to dealing
with ordinary tourists most travel agencies have a separate
department devoted to making travel arrangements for business travellers and
some travel agencies specialize in commercial and business travel only. There
are also travel agencies that serve as general sales agents for foreign travel
companies, allowing them to have offices in countries other than where their
headquarters are located.
TRAVEL AGENT
A travel agent is a person whose job is to help people who want to travel by
buying plane tickets, making hotel reservations, etc. A Travel Agent operates a
Travel Agency. In addition to dealing with ordinary tourists most travel
agencies have a separate department devoted to making travel arrangements for
business travellers and some travel agencies specialize in commercial and
business travel only. There are also travel agencies that serve as general sales
agents for foreign travel companies, allowing them to have offices in countries
other than where their headquarters are located.
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TYPES OF TRAVEL OPERATIONS
1. Travel Agencies:
Target Markets or Clients: Mass market, general interest travel and
package travel to more well-known destinations
Main Products/Services: Flight and other travel arrangements,
accommodation and event tickets, package tours for groups and
individuals (for outbound). Products are mostly sourced from tour
operators, ground operators, and local service providers, but also from
travel resellers and portals.
Distribution Channels: Direct sales to consumers. Inbound agencies
may sell to outbound agencies or place packages with resellers and
portals. Mass marketing done through advertisement via direct mail,
media, and via agency offices
2. Outbound Tour Operators:
Target Markets or Clients: Travellers with more specific interests,
usually a defined audience in the domestic market.
Main Products/Services: Package travel to a variety of destinations
within a specific area of interest, for groups or independent travellers.
Products are mostly sourced from inbound operators, or may be designed
in house with inbound operators, ground operators, and local service
providers in the destination country supplying many of the services.
Distribution Channels: Direct sales to consumers. Some outbound
operators may sell certain products through resellers or portals, or
through specialized agencies. Targeted marketing through direct mail (of
catalogues, brochures), via website and customer loyalty programs, at
travel fairs, and to special interest groups in the domestic market via
specialty publications, membership groups and clubs.
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3. Inbound Tour Operators:
Target Markets or Clients: Travellers with an interest in a specific
destination or activity, usually long haul travellers in other markets.
Main Products/Services: Package travel for groups or independent
travellers in one destination or a region, may cover several areas of
interest or be more focused, for groups or independent travellers.
Products are usually designed in house, with some services from ground
operators and local service providers resold as part of the package.
Distribution Channels: Sales to outbound tour operators, some direct
sales to consumers and through resellers or portals. Targeted marketing
via direct contacts with outbound tour operators, travel fairs, and to
special interest groups in foreign markets via direct mail, special interest
publications, and some direct marketing via website.
4. Ground Operators:
Target Markets or Clients: Target clients are inbound and outbound
tour operators offering package services in the destination, as well as
independent travellers that have already arrived in country.
Main Products/Services: Services for tour operators or independent
travellers in one destination or a region. Offer own products and services
with some services from local service providers resold as part of the
package.
Distribution Channels: Direct contacts with tour operators, local
advertising, on the street advertising in the tourist season, some
marketing through websites.
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5. Travel Resellers and Portals:
Target Markets or Clients: Long and short haul travellers, usually with
more specific interests but sometimes with general interests, may cover
markets in more than one country.
Main Products/Services: Similar to package services sold by outbound
tour operators, but collections may be grouped to appeal to a specific
audience.
Distribution Channels: Direct mailing, advertisement through mass
media and special interest publications, internet marketing via website,
special promotions, and web advertising.
6. Local Service Providers
Target Markets or Clients: Target clients are mainly inbound but
sometimes outbound tour operators offering package services in the
destination, as well as independent travellers that have already arrived in
country.
Main Products/Services: Services for tour operators or independent
travellers in one locality. Offer own services, with very few resold
services added to the package.
Distribution Channels: Direct contacts with tour operators, local
advertising, on the street advertising in the tourist season, rarely any
marketing through websites except in the case of accommodations.
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CHAPTER-2JOB TRAINING Job Training or Internship is concerned with increasing the knowledge and
skills of employees for doing specific jobs, and development involves the
growth of employees in all aspects. In tourism industry job training not only
helps in carrying out the day to day activities in a tourism activities but also
provides knowledge and skill to succeed in future.
Training is an organized activity for increasing the technical skills of the
employees to enable them to do particular jobs efficiently. In other words,
training provides the workers with facility to gain technical knowledge and to
learn new skills to do specific jobs. Training is equally important for the
existing as well as the new employees. It enables the new employees to get
acquainted with their jobs and also increase the job-related knowledge and
skills. It is very critical for trainees as it helps in better handling of customers
and improving their productivity. This also helps in providing satisfaction to the
customers and increasing revenue of a travel agency. Buy giving knowledge and
experience in various departments of tourism industry such as operations, sales
etc. the flexibility of a trainee improves as there is a development of specialized
as well as overall improvement of skills in various fields.
Training helps us in making decisions and giving information to the tourists
depending upon the taste of tourists, budget, interest and facilities. This helps us
in creating better understanding of tourists and fulfilling their needs and
demands creating a good relationship between the company we are representing
and tourist. Not only in Travel trade but in almost every field an internship is an
important threshold step to enter in the world of professional.
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OBJECTIVES OF JOB TRAINING
The objectives of training as follows are:
• To gain practical knowledge of tourism industry.
• To provide job related knowledge to the workers.
• To see the environment of travel and hotel industry.
• Handling of customers.
• To impart skills among the workers systematically so that they may learn
quickly.
• To bring about change in the attitudes of the workers towards fellow
workers, supervisor and the organization.
• To improve the productivity of the workers and the organization.
• To reduce the number of accidents by providing safety training to the
workers.
• To make the workers handle equipment efficiently and thus to check
wastage of time and resources.
• To prepare workers for promotion to higher jobs by imparting them
advanced skills.
• Development of personality traits inside an individual.
• To learn about different difficulties faced in tourism industry.
• To see the functioning of travel agency.
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IMPORTANCE OF JOB TRAINING
Higher Productivity:
It is essential to increase productivity and reduce cost of production for
meeting competition in the market. Effective training can help increase
productivity of workers by imparting the required skills.
Quality Improvement:
The customers have become quality conscious and their requirement keep
on changing. To satisfy the customers, quality of products must be
continuously improved through training of workers.
Reduction of Learning Time:
Systematic training through trained instructors is essential to reduce the
training period. If the workers learn through trial and error, they will take
a longer time and even may not be able to learn right methods of doing
work.
Technology Update:
Technology is changing at a fast pace. The workers must learn new
techniques to make use of advance technology. Thus, training should be
treated as a continuous process to update the employees in the new
methods and procedures.
Effective Management:
Training can be used as an effective tool of planning and control. It
develops skills among workers and prepares them for handling present
and future jobs.
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CHAPTER-3TOURISM IN MANALI
TOURISM IN HIMACHAL PRADESH
Himachal Pradesh is one of India’s
best tourist attraction regions, with
its green valleys, snow covered
Himalayan ranges and unique
beauty, and it is indeed a
comfortable place for tourists. The
region has a rich cultural heritage
that attracts thousands of tourists
each year. In Himachal, every town,
every holy shrine, and the land
around is steeped in a culture and history that goes back over four millennia.
Bordering Tibet in the east and bound by the states of Punjab, Jammu &
Kashmir, Haryana and Uttar Pradesh, Himachal is a favourite destination for
tourists as well as pilgrims.
A visit to the state of Himachal Pradesh can be amazingly invigorating, with a
view of towering snow clad peaks glistening in the early morning glow of
sunrise, or rippling waters in rivers and streams, a fragrant breeze whispering
some long-forgotten tale through towering pine forests, or stark brown
mountains standing guard over this timeless land.
The most visited places in Himachal Pradesh include Shimla, Manali,
Dharamshala and Macleod Gang. With the amount of tourists coming to
Himachal increasing with each passing year, it is predicted that Himachal will
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be soon recognized as a tourism powerhouse at national as well as international
level in near future.
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MANALIBlessed with some of the most spectacular and beautiful landscapes anywhere,
it is a travellers paradise -lofty snow peaks, deep gorges, lush green valleys, fast
flowing rivers, enchanting mountain lakes, flower bedecked meadows, beautiful
temples and monasteries steeped in time. May it be for relaxing, sightseeing,
trekking, mountaineering, fishing, para-gliding, skiing, ice skating and golf,
Himachal has it all.
A stunning hill station surrounded by massive snow clad mountains and thick
pinewood forests, Manali has the twisty Beas River as its magnificent
centrepiece. Manali in the state of Himachal Pradesh is popular for its breath-
taking Himalayan beauty. A scared land, which is the abode of various Gods
and Goddesses, this striking hill resort has a full calendar of numerous colourful
events and festivals.
Popular as the queen of valleys, Manali is named after the law giver of ancient
India, Manu. Manali literally means the abode of Manu and hence this place has
huge importance from the perspective of the ethnic culture and tradition of India
Manali tourism is fuelled by two main seasons. The summer Holiday season
when many people and families travel to this place on Manali holiday packages
and the second big push to Kullu Manali tourism comes from the wedding
season with thousands of honeymoon couples heading to the region.
Manali also turns out to be an enchanting stopover for one who is driving up to
the snow-clad hues of Ladakh route some of the highest mountain passes in
India. Manali also has some of the ancient hamlets inherited by the Tibetans that
comes on your way to Leh-Ladakh. In addition, the popular treks from Manali
are - Chandrakhani - Malana trail, Beas Kund Trek and Bhrigu Lake Trek.
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PLACES TO SEE IN MANALI•Rohtang Pass:The Rohtang pass is 51 KM north of
Manali and it is located on Manali
Keylong Highway at an altitude of 4111
meters (13,400 ft.). This pass opens for
tourist from April end to October end of
the year. In May, Rohtang becomes a
place for nature enthusiasts and
adventure seekers. The snow-covered mountains provide the perfect opportunity
to go skiing and snow scooter riding. All types of food stuff, coffee and drinks
are available at Rohtang pass and these are sold by local people. The weather
here is highly unpredictable and it is closed on Tuesday.
•Hadimba Temple
Hadimba Temple in Manali is one of the
major tourist attractions when it comes to
local tourist places. It is a four storey
wooden temple .The temple is
surrounded by a cedar forest at the foot
of the Himalayas. About 70 meters away
from the temple, there is a shrine
dedicated to Goddess Hadimba’s son,
Ghatotkacha who was born after she married Bhima .The sanctuary is built over
a huge rock jutting out of the ground, which was worshiped as an image of the
deity. The structure was built in the year 1553 and is one of the most visited
tourist destination in Manali.
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•Solang Valley
13 km from Manali Solang valley is a
splendid valley between Manali and
Kothi which offers views of the glaciers
and snow-capped mountain peaks. The
plateau is frequently used for holding
camps by the trekking parties. Good
skiing slopes of the Mountaineering
Institute. Venue of annual winter
carnival from 2nd January to 6th January.
Bus service are available upto Palchan village (10 km) and then by jeep or on
foot during winters.
•Buddhist Monasteries
The Gadhan Thekchhokling Gompa in
Manali was constructed in the year 1969.
The architecture of the monastery
represents the Tibetan style of
architecture designed with hued frescoes.
The statue of the Lord Buddha presides
in the monastery. The monastery is run
by the local people who gather funds
through donations. Tibetan Monastery is one of the oldest and famous place in
Manali. Due to huge number of Tibetan peoples settled in Kullu Manali Tibetan
Monasteries has been set up. The main attraction of the monastery is the
handicrafts of Tibetan artistry and the carpets that are woven and sold in the
monastery.
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•Vashisht Temple and Hot Sulphur Spring
The village is 6 km from Manali at the
banks of the Beas River opposite Old
Manali. Vashisht is reachable from Manali
by half an hour walk or a short drive up a
slanting road by Auto Rickshaw for Rs.50.
Most foreign tourists preferred staying here
or at the Old Manali than the downtown
Manali. Rich traditions and nice cafes are integral for backpackers. Vashisht has
all that. Like Old Manali, Vashisht is crowded with tourists during peak
seasons. Indian tourists mostly come here to bathe in the hot springs inside the
temple.
• Kothi
About 16 km from Manali ,Kothi is a quiet
but picturesque spot. If you are looking for
some peace and serenity in this busy hill
station, the small village of Kothi is a
splendid option. In earlier days, it was
considered to be the base camp for difficult
treks to Rohtang and other peaks.
Reminiscent of an old world charm, the
village has been a backdrop for a number of films. From anywhere in the
village, the view down below is simply breath taking to say the least. The river
here, flows in between a narrow, deep, gorge for a good one kilometre. Sudden
thermal springs, picturesque picnic spots and the calm of the village is sure to
take you to a different place.
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•Manu Rishi Temple
Manu Rishi Temple in Manali, dedicated
to sage Manu, who according to Hindu
mythology, is the creator of human race.
Manu Rishi Temple, built in the pagoda
architecture is a noted pilgrim centre in
Manali. One can find various artefacts
along with the idols of gods and goddesses
in different postures, in this five-storeyed structure.
•Jogni Waterfall
This is nearly 3 km trek from Vashisht
templeAfter visiting the Vashisht temple
complex you can start the trek. The trek
route passes through narrow lane by the
side of temple and it goes through apple
orchids, tall pine trees small water
streams. On the way few restaurants and
guest houses are also available. A gentle
walk will take 30 minutes to reach the base of the waterfall. Jogini Mata temple
is at the base of the waterfall. From here if you can climb then can reach the top
point of the waterfall. The stiff climb will take 20 minutes more to reach at top.
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CHAPTER-4INRODUCTION TO THE COMPANY
VALLEY OF GODS TOURS AND TRAVELS
COMPANY DESCRIPTION AND TYPE OF BUSINESS:
Valley of Gods Tour and travels was launched in April 1992 Registered under
Himachal Pradesh Tourism Manali with a complete Travel House, based in the
valley of Gods. Company operates and promotes leisure holidays and
honeymoon tours to the hills stations of Shimla, Manali, Dharamshala,
Dhalhouise, Lahul-Spiti, Kinnaur & Leh-Ladakh and other lesser known
destinations and also provide hotel services.
Valley of Gods Travels specialize in cultural tours and honeymoon package tour
in Himachal Pradesh and Jeep Safari in the tribal belt of Spiti, Kinnaur & Leh
Ladakh. They manage and organize activities in Manali Like-river crossing,
rock Climbing, camping, Rappelling, Skiing, Paragliding, Horse riding, Jungle
walk and soft trekking, hot ballooning etc.
Commitment for customer satisfaction is the only reason for company’s success
and rapid growth. It is also the foremost reason why customers continue to
support them. Valley of Gods Tour and Travels is fully equipped to manage its
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client’s needs, every step of the way and is continually looking for innovative
ways to enhance its services and standards.
Valley of Gods Tour and Travels came in to existence 23year ago with a vision
to provide reliable and soft transport services to the people coming to western
Himalayas. Company has excellent fleet of all type of luxurious vehicles
including Innova, Scorpio, Tempo Travellers and Indigo/Indica, Maurti alto/
Ven etc.
Valley of Gods Fleet Services is an established provider of chauffeured ground
transportation services dedicated to providing superior service to its clients. A
division of Valley of Gods Tour and Travels, a pioneer in the Travel and
Tourism industry; they are devoted to every aspect of their business and expect
a higher standard from their team for a single reason – to provide clients/guests
with the ultimate in luxury, security and reliability. Valley of Gods Tour and
Travels dedicated Client Services Team is on call 24 hours a day, 365 days per
year. Working from their operations centre, they use vehicle tracking tools and
computerized reservation system to meet all your ground transportation needs.
The Valley of Gods travel agency provides safe and reliable transportation
services.
Valley of Gods, tour and travels has a fleet of vehicles including various
chauffeur driven cars and coaches to cater to the varied needs of different
tourists. You may hire from among a large variety of luxurious and economic
cars. Valley of Gods, services are constantly upgrading their fleet and boasts of
having the most modern vehicles in its fleet. Today Valley of Gods Tour and
Travels maintains a fleet (AC/Non AC) comprising of 15-20 vehicles ranging
from 4x4jeep, 14seater Tempo Traveller, Luxury car etc.
All the professionals at Valley of Gods Tour and Travels are masters of their
trade and each brings with him/her a unique set of experience adding value to
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the traveller’s overall experience of the particular region. To put it simply,
company know what a traveller anticipates and more than that they know what
it takes to satisfy them.
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CHAPTER-5HOW TO REACH AND CONTACT
Valley of Gods Tours and Travels
VPO Vashist
Tehsil Manali
District Kullu H.P
Pin 175131 India
Phone: +91 9736822212
Phone: +91 9816511101
Website: www.valleyofgods.com
Email: [email protected]
Hotel Valley Of Gods
Village Vashist Tehsil Manali
District Kullu Himachal Pradesh
India 175131
Reception: 01902 251111
Manager: +91 8894550031
Alt Phone: +91 8894550029
Website: www.hotelvalleyofgods.com
Email: [email protected]
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CHAPTER-6SERVICES AND ACTIVITIES
TREKKING
Valley of Gods Tour and Travels and
its adventurous team of professional
guides, camp cooks, pony men and
support team give you the best
trekking possibilities in the region.
Starting from deciding the best trek
route for the season and the number of
days required to shopping for the right supplies and packing the appropriate
camp gear - tents, sleeping bags, kitchen equipment - all done by our
experienced guides and support team. Logistics are worked out and the cost
calculated to suit your budget. Treks come in simple and deluxe packages and
range from 2-3 days to 25 days. All camping equipment and related gear is
provided according to your specific needs. They also custom design treks as per
your choice. Some of the best trekking routes are:
1. Beas Kund Trek
Duration: 6 Days
Grade: Easy
Season: May - October
Locations: Manali, Solang Valley, Dhundhi and Bakerthatch.
2. Pin Parvati Trek
Duration: 12 Days
Grade: Difficult
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Season: August-September
Locations: Kullu, Manikaran, Khirganga, Tundabhuj, Pandu Bridge, Mantalai, Mud and Kaza.
3. Brigu Lake Trek
Duration: 3 Days
Grade: Easy
Season: April - November
Locations: Manali-Gulaba-Kothi theli- Bhrigu-Vashisht
JEEP SAFARI
Valley of Gods Tour and Travels
has a well maintained fleet of Jeeps
(Toyota Innova, Tata Sumo, and
Tempo Traveler) that are operated
by well-trained mountain drivers
who know all the routes extremely
well and drive safely. On all these
safaris a support Jeep with a guide
and helpers along with all equipment accompanies the group.
Take up any of the customized jeep safari tours offered by Valley of Gods Tour
and Travels to the high altitude destinations of Ladakh, Srinagar and Manali,
where the roads lead you higher in life. The 4 wheel experience ranges from
short jeep tours to long ranging safaris in the Himalayan regions, the experience
of driving through the mountainous valleys along winding passes and incredible
heights is a journey every adventure seeker dreams of.
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Some of the jeep safari tours are:
1. Best of Himachal and Amritsar Tour
2. Trans Himalayan Jeep Safari
3. Kinnaur-Spiti-Leh Tour
4. Lahul Spiti Jeep Safari
CAMPING
Away from the hectic city life, Manali
is having the dense woodlands, cedar
forests, the crisp mountain air beckon
the nature lovers to this enchanting
land. Camping in Manali at once
means relaxation in the lap of Mother
Nature. The serene beauty with the
balmy breeze takes away the exertion
that one feels from the monotonous
daily chores. The Beas River has its source in Rohtang pass where Beas Kund
Camp is a popular camping destination. Gulaba, Raison, and Shoja also have a
beautiful camp sites for the experienced and high altitude campers the glacier of
Manali is an irresistible attraction. For inexperienced the Solang valley, Kothi
and Manali camp offers luxury camping amidst the Apple Orchids. Manali
adventure tours may include food, lodging, adventure activities, bonfires and a
host of other amenities and services. Warm clothes are highly recommended.
The best months of the year for camping in Manali are from April to middle of
June and from the middle of September to the first half of October.
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MOTOR CYCLE AND BICYCLE TOURS
MOUNTAIN BIKING
The Mountain Biking in the
Himalayas are the real adventure,
there is a lot of opportunity of Biking
with spectacular places and amazing
natural landscape. Your journey
passing through interesting mountain
villages, nomadic lands, and high
passes, winding rivers, enchanting landscapes give you a lifetime memorable
journey. You must be an experienced biker as the high passes are not technical
unpretending. A supporting Jeep carries your luggage, so you can enjoy the
great Himalayan range at the best views. Among the most spectacular routes in
the Himalayas are Shimla to Leh via Spiti Valley. Leh to Tsomoriri-Tsokar via
Taglang la,Nubra valley via Khardong la. Leh to Manali via Tanlang la.
MOUNTAIN CYCLING
Gear yourself for high adventure with
an expedition on cycles. You can pedal
your way past high passes or simply
make a day-adventure. Quite literally
the whole of Himachal is your
playground. The tour can be coupled
with camping and can be carried on for
several weeks over diverse terrain. The
lower regions of the State - Kangra, Una, Hamirpur and Bilaspur offer gentle
routes. Or you can stretch your mind, muscle and stamina to reach out to the
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VALLEY OF GODS TOUR AND TRAVELS
Trans Himalayan tract of Lahaul-Spiti and Kinnaur. Milder but no less
interesting excursions can be done out at any holiday station.For the higher
regions the summer and autumn months are suggested.
Some of the best biking tours offered by Valley of Gods Travels:-
1. Manali – Lahaul – Sarchu – Leh
2. Manali – Spiti – Kinnaur – Shimla
3. Shimla - Kinnaur – Spiti – Leh
4. Shimal - Kinnaur - Spiti – Manali.
5. Manali – Jalori Pass – Rampur – Kinnaur – Tabo – Kaza – Chandertal – Batal – Manali
PACKAGE TOURS
Valley of Gods Tour and Travels provide various package tour to its customers
not only in Manali but also in complete Himachal. These packages ranging
from family packages, honeymoon packages, adventure packages, off beat
packages etc. All the packages are tried and tested and ranges from 4 days to 15
days. These packages are priced economically and provide best experience of
Manali. Following are the main packages provided by Valley of Gods Tour and
Travels:
• Manali Special
• Best of Shimla
• Complete Himachal Tour
• Enchanting Himachal
• Himachal Ecstasy Tour Package
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VALLEY OF GODS TOUR AND TRAVELS
OUTDOOR ADVENTURE ACTIVITIES
1. Rock Climbing and Bouldering:
In Himachal region rock climbing
has great option. In adventure sports
there is no substitute for the
Himalayas professional climbers
from all over the world to take up the
challenge of some of the most
exciting and toughest, rock climbing
options in the world. The courses are
conducted by certified instructors also trained in first aid by NOLS (National
Outdoor Leadership School-USA). In this course individuals, family and groups
can take part.
2. River Rafting:
River rafting in the Himalayas is quite
unlike anywhere else in the world. It
provides the best opportunity to enjoy
and experience the natural beauty of
the spectacular landscape with deep
gorges, towering snowcapped peaks,
hilltop monasteries, hillside villages
etc. Valley of Gods was one of the
pioneers to start this activity in the area about a decade ago. With our
experience came knowledge and skills to improve our services further. Today
we are one of the most trusted adventure partners in the region.Rafting is carried
at various points between Manali to Kullu. The most popular ones are Pirdi,
Babeli and Bajaura
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VALLEY OF GODS TOUR AND TRAVELS
3. River Crossing:
River Crossing was introduced by Western
Himalayan Mountaineering Institute, Manali,
and a unique experience for all our guests –
both children and adults. The Area around
Manali offers numerous streams for this
adventure experience. This adventure sport
involves crossing a river with ropes and
equipment’s needed for it and with our expertise we can train people.
4. Angling and Fishing:-
Himachal Pradesh is an excellent
destination for fishing and angling. Brown
and Rainbow trout are famous all over the
world as the best game fish. The Beas
River and its side streams like the Sarvari,
Parbati, Sainj, Hurla and Tirthan are good
for the fishing sport.
5. Paragliding:
Paragliding is fast becoming one of the
most accepted adventurous sports in
India. Till now there are very locations
which organized this sport. Himachal
Pradesh in north India is one most prime
destination for Paragliding. Since last
many years, people from all over the
world flocks to Himachal Pradesh to experience this exhilarating event.
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VALLEY OF GODS TOUR AND TRAVELS
6. Skiing and Snowboarding:
North of Manali stretch vast open
spaces and some of the finest ski slopes
in the state. Surrounding this fine ski
area are majestic snow clad mountains
their lower slopes carpeted with stately
Pine, Fir and Deodar trees in this serene
white wonderland. Valley of Gods Tour
and Travels organizes ski packages for
both the novice and the expert. Packages
are economical and conducted by expert,
professionally trained skiers &
Snowboarder and other support staff.
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VALLEY OF GODS TOUR AND TRAVELS
TRANSPORTATION
Valley of Gods Tour and Travels is
a professionally managed agency
for Car rentals in Manali. They
offers a complete Luxury car rental
solutions through its all types of
fleets like Cars, Jeeps, Volvo &
Deluxe Coaches service 24 hrs. In
a day which provide unmatched
quality and experience at most
affordable prices. If you are looking for a most reliable, comfortable and
professional car rental services then Valley of Gods are most suitable to fulfill
your travel needs. Whether it is rent a car Or pickup and drop at airports and
railway stations .They provide budget car rental & Customer’s satisfaction and
hassle free traveling is their prime motto which had earn marked them as a
leading Car rental in Manali. Valley of Gods Tour and Travels are devoted to
every aspect of their business and expect a higher standard from their team for a
single reason – to provide
clients/guests with the ultimate in
luxury, security and reliability. Car
rental services are available in most
Destination like Himachal Pradesh,
Leh & Ladakh , Jammu &
Kashmir, Rajasthan, Uttaranchal,
Chandigarh, Delhi, Agra etc. and
their price covers all aspects of the car rental, including Fuel, Driver charges,
Toll taxes etc. At this point, they do not offer Self Drive options. Driven by the
most friendly and professional drivers you could be assured of unmatched and
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VALLEY OF GODS TOUR AND TRAVELS
impeccable services when you rent a vehicle from Valley of Gods Tour and
Travels.
Valley of Gods Tour and Travels runs a daily luxury Volvo bus service between
Delhi and Manali and Manali and Delhi. The "Manali Mail Volvo" has state of
the art Euro-3 buses. For your journey comfort the bus is fully climate
controlled with air conditioning and heating. Blankets and mineral water are
provided complimentary to all passengers. For entertainment there is an LCD
screen and a second TV
Manali Mali Volvo Fare and Timings:
From Via Bus Type Departure Arrival Fare
Manali
Manali,
Chandigarh,
Delhi
Volvo
A/C
Seater
(2+2)
4:30 PM 6:30 AM Rs1500
Delhi
Delhi, Ambala,
Chandigarh,
Bilaspur,
Sunder Nagar,
Kullu, Manali
Volvo
A/C
Seater
(2+2)
5:00 PM 7:00 AM Rs1300
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VALLEY OF GODS TOUR AND TRAVELS
Car Rental Fare:
Transfer rate from 15 April 2015 To 15 September 2015 is under follow Valley of Gods, Tour and travels, Manali Phone:+91-1902-253135,252655
Contact No:- +91 973682221,+91 9816511101Web:www.valleyofgods.com ,E-mail: [email protected]
DESTINATION INNOVA TAVERA SUMMO
SWIFTDIZIRE
BEAT/
ALTO
TEMPO-TRAVALLER9 Seater & 12 Seater
Half day local sightseeing Manali
1500 1200 1200 1100 900 1750 2050
Sollang valley (28 Km.Up-Down)
1500 1300 1300 1100 900 1750 2050
Kothi (26 Km.Up-Down)
1500 1300 1300 1100 900 1850 2150
Gulaba (48 Km.Up-Down)
1800 1600 1600 1400 1200 2050 2400
Ralla fall (58Km.UpDown)
1900 1700 1700 1500 1300 2500 3000
Marhi sightseeing (70 Km.Up-Down)
2200 2000 2000 1700 1550 2900 3650
Rohtang Pass(102Km .Up-Down)Full Day
2700 2500 2500 2300 2100 3800 4500
Half day Nagger (50Km. Up-Down)
1600 1500 1500 1300 1100 2000 2400
Nagger and Janna water fall (75 Km.Up-Down)
2100 1850 1800 1650 1500 3000 3650
Manikaran (170 Km.Up-Down)
2800 2600 2600 2400 2200 4000 4900
Bijli Mahadev sight seeing
2800 2600 2600 2400 1950 4000 4900
Prashar lake sight seeing
4700 4120 4000 3530 3200 6300 7200
Bhunter Airport Pickup
2450 2250 2250 2150 2050 nill nill
Bhunter airportDrop(50Km.)
2100 1900 1900 1700 1500 2475 2750
Chandigarh Drop(320 Km.)
7200 6700 6700 6200 5900 11500 13500
Delhi/Airport Drop (570Km. /600Km.)
13000/14
12000/13000
Nill10500/1120
0Nill
21000/22800
22800/25000
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VALLEY OF GODS TOUR AND TRAVELS
Hotel Services
Valley of Gods Hotel is located in Vashist Village. A small heritage village
located at a distance of 2 Kms from main Manali. Vashist is well known for
natural hot water springs and availability of traditional handicrafts. The village
holds a great cultural importance with the presence of historical Vashist Rishi
temples. Our location is our key attraction and truly delivers a perfect holiday
destination in Manali.
Built with a vision to provide outstanding customer experience, Hotel Valley of
Gods offers -
• 15 luxurious rooms with all modern facilities.
• Central location - we are located amidst Manali and Rohtang Pass.
• Our own travel and adventure sports hub to further plan your holidays.
• Mesmerizing panoramic view of Manali Solang from all rooms.
• Free pick up and drop services for Packages.
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VALLEY OF GODS TOUR AND TRAVELS
TARRIF PLAN
Room Category Season Tariff per Day in INR Off Season tariff per Day in INR
EP CP MAP AP EP CP MAP AP
Deluxe Room 2500 3000 3500 4000 2000 2500 3000 3500
Super Deluxe Room
3000 3500 4000 4500 2500 3000 3500 4000
Honeymoon Suite 3500 4000 4500 5000 3000 3500 4000 4500
Royal Suite 4000 4500 5000 5500 3500 4000 4500 5000
Family Suite 4500 5500 6500 7500 4000 5000 6000 7000
• EP - Tariff is valid for room only. No meals are included in this tariff.
• CP - Tariff is valid for Room & Set Menu Breakfast.
• MAP - Tariff is valid for Room & Set Menu Breakfast & One Major Meal.
• AP - Tariff is valid for Room & Set Menu Breakfast & Two Major Meals.
• Season Tariff Valid from 15th April to 15th July & 20th December to 3rd January.
• Off Season Tariff Valid from 16th July to 19th December & 3rd January to 14th
April.
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VALLEY OF GODS TOUR AND TRAVELS
CHAPTER-7JOB PROFILE IN VALLEY OF GOD TRAVELSI worked as a trainee at Valley of Gods Tour and Travels, Manali for two
months under the guidance of Mr Sanjeev Sharma.
I mainly worked at front office and also did some field work. The work I did at
the front office was to book hotels, taxi’s and buses for tourists, provided
information and guidance to the tourists , attended phone calls and send replies
to the online queries sent by our customers.
Various jobs performed are as follow:
• Hotel Booking and ReservationsI carried out advance booking of hotels on the basis of type of hotel and rooms
preferred by our customers. I mainly worked at Valley of Gods Hotel and
Chanderbhaga Hotel, Manali
• Car Rentals and Bus BookingValley of Gods Tour and Travels manages a reputed car rental service in Manali
and Volvo bus service from Manali – Delhi every day
• Collecting Deposits for advance booking and refunding of money
In case of advance booking I collected cheques, online payment and cash from
our customers and also carried out refunding of money in case of cancellation of
any trip.
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VALLEY OF GODS TOUR AND TRAVELS
• Destination ResearchBecause of the winter I got chance to do some destination research around
Kullu - Manali and explore some alternative tourist destinations to further
promote tourism in Manali.
• Resolving Queries through phone calls and e- mailsSince Valley of Gods Tour and Travels is engaged in various tourist activities
ranging from package tours to car rentals. There were lot of queries and
information which is answered either through phone calls or via emails at
Valley of Gods Tour and Travels. I also gave banking details to tourists for
online payment.
• Providing information to touristsI also provided information to the tourists about the tour hotels available
according to their preference, transportation facilities provided to them during
their time with Valley of Gods Tour and Travels and things which they will
need while travelling to Manali. Because of the heavy rain and snowfall we had
keep informing our clients about the weather conditions and make changes to
their itinerary based on it.
Submission of Documents at Police Station
I was sent to Police station to submit ‘C’ Form with attached Passport copy and
Visa copy in case of foreigner tourist for safety reasons.
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VALLEY OF GODS TOUR AND TRAVELS
CHAPTER-8PERSONAL EXPERIENCEValley of Gods Tour and Travels Manali, being one of the prestigious and well
known travel agency in Manali, proved to be a good learning curve for me as
they taught me about various aspects of travel agency such as handling of
clients, booking of tours and buses, selling tour packages and provides reliable
information to tourists. I learnt how to tackle the different situations and
hardships faced in tourism industry.
With all the knowledge I had during our 2 and half years in BTA proved very
helpful during my job training as I had much more experience than others about
the various aspects of tourism industry and its working. I came to know that
there are various types of customers with specific demands whom we have to
handle and their satisfaction is the main priority for us. This not only helped in
providing better services to our customers but also maintaining a good
reputation of company in the market, for which Valley of Gods Tour and
Travels is well known in Manali.
While handling customers and providing information to them I learnt that we
need to have a good written and oral communication skills to succeed in such a
competitive industry. There are not only local and national tourists which we
have face but also international customers for which we need to have good
communication. Calmness and humble behaviour also main traits which one
must have in sales and information department.
During my time with Valley of Gods Tour and Travels, I learnt about the kind
of personality traits and standards which should be maintained by the employee
of an agency and kind of professionalism and work ethics possessed by an
individual while working for a travel agency. I came to know that how
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VALLEY OF GODS TOUR AND TRAVELS
important it is to work in a team or how to work with collaboration and perform
various tasks in tourism industry by making healthy relationship with our
colleagues and work with cooperation with others for successful running of the
company.
The main skill which I improved the most ids calling and writing mails to our
clients as these are the basic means with which we interacted with our
customers. I also improve my knowledge about the various tourism products
like accommodation, transportation, various types of camping and safaris
provided by Valley of Gods Tour and Travels. The training also helped in
overall development of my personality as we have to show confidence and
maturity while talking to customers and also have a personality to them in our
confidence. This not only helps in our own development but also helps in
creating a good and long relationship with the company we are representing
During booking of hotels and buses, I learnt that it is critically important to have
good and healthy relationship between various sectors related to our travel
agency and people associated with our organization such as hotels associated
with us , transportation wing etc. This helps in smooth and successful
functioning of a company. Even though Valley of Gods Tour and Travels is a
small travel agency as compared to others but the experience and knowledge
provided by them is unmatched At last I am sure that that everything I have
learnt while training will help me achieving my future goals easily.
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VALLEY OF GODS TOUR AND TRAVELS
MONTH WISE DESCRIPTION1. JANUARY
First day of training started with introduction to the staff at Yeti travels and I
worked under the guidance of Mr. Sanjeev Sharma. In the first week they taught
me about the vision of Valley of Gods Tour and Travels and amount of hard
work and punctuality which will be expected from me during my training.
During first 2 weeks there was lot of work because of tourists who came for
New Year and Winter Carnival Manali. I learnt about all the packages and
services provided by Valley of Gods Tour and Travels and hotels which are
associated with them. Since Valley of Gods Tour and Travels also maintained a
well reputed transportation business in Manali, I also learnt about their
associates working with them and its working.
I learnt about the various activities carried at a travel agency such as reservation
of tour packages and hotels, use of computer for online booking of buses and
hotels, providing information to tourists either through mails, telephones or
direct meetings. All the staff members at Valley of Gods Tour and Travels were
very helpful and provided their guidance during any difficulty which I faced
during my job training. During the last week I did room reservations for
tourists, answering phone calls, providing relevant information to tourists and
made bus booking for the guests and the locals travelling to Delhi.
2. FEBUARY
In this month I had a good experience as most of the work I did, independently.
Because of the bad weather conditions and off season there was not much
tourist activity as compared tourist activities from May to October, so I spend
much off the time in answering phone calls and responding online queries sent
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VALLEY OF GODS TOUR AND TRAVELS
by our customer’s related to our tour packages, trekking, motor cycle and
bicycle tours in the month of July-October.
There was lot of banking activities which I carried out such as providing bank
account details to tourists for advance booking and clamming of checks made to
Valley of Gods Tour and Travels. In case of cancellation of any trip or booking,
I also carried out refunding of money to our customers and we tried to know
their reason for cancellation of tour. There was also daily reporting to
accounting department about day to day expenses. There were lot of online
booking done by students after their exams were over in month of March. So I
gave information about the group tours and transportation facilities which will
be provided to them by Valley of Gods Tour and Travels.
During my last week I spent most of my time in escorting tourists to their
hotels and accompanying them to local tourist destinations around Manali
which helped me in getting to know about their experiences during their time
with Valley of Gods Tour and Travels.
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VALLEY OF GODS TOUR AND TRAVELS
SUGGESTIONS AND RECOMMENDATIONS
Recommendations to Valley of Gods Tour and Travels:• Expansion of company in other areas such as religious tourism.
• Introduction of new products to compete in market.
• Cooperation with government for better growth and development
• Recruitment and expansion of current staff to cope up with growing work
• Upgrading outdate equipment’s such as computer and fax machines.
• Trainees must have their own dress code
• Accommodation facilities to the trainees should be provided
Suggestions to students:
• Good oral and written communication.
• Commitment towards company.
• Good knowledge of destination in this case Manali.
• Proper knowledge of computer for online booking and reservations.
• Cooperative and friendly behaviour.
• Good physical presentation and well-groomed appearance.
• Honesty towards company and its clients.
• Good team work with others to achieve company’s goal
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VALLEY OF GODS TOUR AND TRAVELS
CHAPTER-9SWOT ANALYSIS• STRENGETSImage of company
Mission, vision and goals
Customized services
High focus on customer satisfaction
• WEAKNESSES
Less workforce and more work pressure
Costly products as compared to other companies
Office distance from city centre.
• OPPORTUNITIES
Religious tours
Himalayan Ski Village
Association with government and rival companies
Rohtang Tunnel
• THREATS
Competitor Companies
Government Interference and their policy makings
Natural and Manmade disasters
Market fluctuations and seasonal tourism
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VALLEY OF GODS TOUR AND TRAVELS
CHAPTER-10CONCLUSIONTourism industry is essentially different from other industries as practical
knowledge plays an important role to succeed in various aspects of tourism such
as operations, sales, accounting etc. Knowledge which we get from our books is
a small part of our learning and complete knowledge and experience can only
be achieved by working in field. As we know to succeed in any field or activity
in life we need proper training and management to succeed. With that in mind I
chose to do my on the job training from Valley of Gods Tour and Travels,
Manali. With all the up’s and down’s which I faced during my job training I am
sure I have more knowledge and respect not only towards my company and all
the people who helped me while completing my 2 months job training but also
towards the tourism industry as whole .
Being a student of tourism it essential to be familiar with all the different
aspects of tourism industry and its working. Training helps us in making
decisions and giving information to the tourists depending upon the taste of
tourists, budget, interest and availability. This helps us in creating better
understanding of tourists and fulfilling their needs and demands creating a good
relationship between the company we are representing and tourists.
Need of professional and well trained persons in tourism industry is increasing
day by day and this need can only be fulfilled with the help of these type of job
training which makes us aware about the tourism industry. The work done by
me while working in Valley of Gods Tour and Travels has proved to be a good
learning curve for me in field of tourism industry. Even though I had to face lot
of difficulties in the beginning of my job training but soon I saw myself getting
adjusted to the need and demands of tourism industry will the help of all the
staff at Valley of Gods Tour and Travels. They always showed tremendous
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VALLEY OF GODS TOUR AND TRAVELS
amount of support and interest in teaching me and keeping my interest always
high. The work which I did such has hotel and bus reservations, coordinating
and communicating with local agents , guides and personnel in transportation
wing has helped in better understanding of needs and demands of a tourists and
necessary skills and traits required to fulfil those needs.
Through all the hardships which I faced during my training I acquired both
general skills that they can transfer from one job to another and specific skills
that are unique to a particular job in a travel agency. This training has helped me
in various ways and has done great in boosting my confidence and also inclined
me to pursue a career in the field of tourism.
With all the experience I had during my job training I look forward to work
more efficiently and serving the people as part of tourist industry prove myself
as an efficient worker, cooperative subordinate and motivated professional.
Being my first experience as trainee in tourism industry I believe that it was just
a small and important step in achieving further success in my future.
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VALLEY OF GODS TOUR AND TRAVELS
REFERENCES• Valley of Gods Tour and Travels Head Office, Manali
• Valley of Gods Tour and Travels Boucher
• Valley of Gods Tour and Travels Pamphlets
• Valley of Gods Tour and Travels Staff
• www.valleyofgods.com
• www.himachaltaxibooking.com
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VALLEY OF GODS TOUR AND TRAVELS
SAMPLE TOUR PACKAGE
MANALI SPECIAL
Duration: 3Night/4Days
Tour Programme:
Day 01: Manali Local Sight Seeing
On arrival in Manali by Volvo/ pvt.car and check in at hotel, Afternoon half day
city tour visiting Hadimba Devi Temple, Manu Temple, Vashisht Temple and
Tibetan Monastery.Afternoon free to explore the Shopping malls of Manali.
Dinner & Overnight at hotel.
Day 02: Rohtang Pass Up To Snow Line (51kms)
After Breakfast at hotel. Today full day excursion to snow Point visiting Kothi
Village, Gulaba, Marhi, Rohtang Pass and sollang valley (Upto Snow Line in
case Rohtang is closed due to snow fall) enjoy Skiing Paragliding and other
snow activities full day by Individual Taxi and return to Manali Overnight at
hotel.
Day 03: Manali – Kullu – Manikarn(85kms)
After Breakfast Morning excursion to KULLU AND MANIKARN Full day
tour enjoy, of vaishno Temple, River Rafting and kullu shawls weaving
industries,Kasol valley by Individual Taxi and return to Manali of explore the
town Overnight at hotel.
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VALLEY OF GODS TOUR AND TRAVELS
Day 04: Manali – Naggar sightseeing (28kms)
After breakfast today half day tour to Naggar sightseeing of Gaytri Devi Temple
in Jagatsukh and Naggar castle, Roerich Art Gallery. In evening travel by AC
Volvo or Deluxe Bus to Delhi.
SPECIAL OFF SEASON PACKAGE : 15TH AUGUST TO 30TH NOV , 1ST JAN TO 15TH APRIL
Season Type Standard Package Deluxe Package
Off Season Package 9999 11999
Special Manali Package Includes:
Welcome Drink on arrival(non alcoholic)
Accommodation for 3 Nights and 4 Days in Manali
MAP meal Plan (Bed Tea, Breakfast and Dinner) For all days in Hotel
All Sightseeing by IndividualTaxi ( Rohtang Pass, Manikaran, Kullu and
All Local Sight Seeing Manali & Naggar)
Pickup and Drop from Bus to Hotel.
All Taxes for the entire Package
One candle light Dinner
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