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The Geoscience, Energy and Maritime Division (GEM) is the largest Division within the Pacific Community focused on applied science solutions to development challenges across the pacific region. Our Division works in partnership with countries to support better understanding of critical challenges such as climate change, disaster risk, emergency management, ocean science, maritime safety, renewable energies and georesources. GEM consists of four key technical programmes as outlined below:
This role will be to support the development and implementation of communications strategies for the Pacific Islands Emergency Management Alliance (PIEMA) and the Pacific Catastrophe Risk Assessment and Financing Project (PCRAFI). It will implement this work in line with the GEM Influencing and Engagement Strategy in line with donor and SPC guidelines. The core scope and key result areas of this role will include:
GEM Division
Disaster & Community Resilience
Programme
Oceans and Maritime Programme
Georesources & Energy Programme
Earth and Marine Observation
Job Title: Communications Assistant
Work Unit: Geoscience, Energy and Maritime Division
Responsible To: Team Leader Communications and Knowledge Management
Responsible For: Not applicable
Job Purpose: To oversee development and implementation of project and programme communication focused on increasing positive partnerships and visibility in line with donor partners and SPC requirements within two key projects in our Disaster and Community Resilience Programme
Date: 10 January 2019 (for 12 month contract duration with chance of extension)
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Development and implementation of communications strategies: develop relevant communications strategies in line with project requirements and develop content to implement these (i.e. audience targeted content for decision makers, community, implementing partners) – 15%
Content development and creation: develop evidence-based content outlining the results and learnings throughout the implementation of the projects in line with project manager requirements and supported by the Communications Team Leader. This includes, but is not limited to: video production of social media snippets and editing, infographic development, social media campaigns, written stories, photography, project briefs sent to countries and targeted products for key audience identified in the communications strategy such as case studies – 50%
Publication development: work with graphic designers to complete required publication design and work with administration teams to have publications printed where required – 5%
Website management: load relevant content to the PIEMA project and PCRAFI web pages on the GEM Website and other external sites as required by the project – 10%
Graphic Design: design skills to develop infographics for social media, factsheets and/or relevant snapshots of results achieved in the projects for reporting – 10%
Media management: development of press releases, media alerts and management of media stories in coordination with donor partners and in line with SPC and GEM Divisional branding - 10%
GEM Director
Team Leader Communications &
KM
Communications Coordinator
PIEMA/PCRAFI
Oceans, Maritime and Georesources
Communications Officer
Senior Researcher and Librarian
Graphic Designer
Organisation Context:
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Key Result Areas:
The position of Communications Assistant encompasses the following major functions or Key Result Areas for GEM:
Assist with the development and implementation of communications strategies
Content development
Publication development
Website management
Graphic Design
Media Management & donor visibility The requirements in the above Key Result Areas are broadly identified below.
Jobholder accountability Jobholder is successful when
Assist with the development and implementation of communications strategies Support the development of the
communications strategy and its implementation plan for the PIEMA and PCRAFI projects in consultation with project teams and Communications Team Leader, and ensure it is in line with donor and SPC requirements
Assist with the development of communications products (as noted below in content creation) in line with the communications strategies
Communication plan set in place and endorsed by PIEMA and PCRAFI projects.
Publications and manuals produced as per implementation plan.
Visibility products produced as per implementation plan.
Circulars, newsletters, briefing notes, media releases and speeches produced in a timely manner.
Content Development Develop innovative and effective
communications products to outline the results/key work of the PIEMA and PCRAFI projects in line with relevant branding guidelines of donors and SPC
This will include (but not limited to) video creation, social media campaigns (using SPC networks), written content, case studies, photos, factsheets and any other relevant content as outlined in the respective project communications strategies
Development of relevant content in line with communications strategy and implementation plan is achieved
A suite of materials developed for each project are published.
Final communications products are saved in easy-to-locate files accessible to the entire team to use for adhoc requests.
Communications content is approved when required by donor partners and always by SPC GEM Communications Team Leader.
Tracking of content engagement and tracking of content use to be provided to project
Website management
Websites are up to date and branded appropriately
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Note The above performance standards are provided as a guide only. The precise performance measures for this position will need further discussion between the jobholder and supervisor as part of the performance development process.
Most challenging duties typically undertaken:
Regularly upload content onto the respective project, donors and SPC websites and webpages in line with relevant branding guidelines
Update and maintain respective project website information
Develop an electronic database for communication with project partners via campaign monitor and/or mail chimp
Website content is being promoted across SPC and donor platforms
Photos are relevant and engaging Respective project and GEM Photo
Library is up-to-date
Design capacity Design skills to develop innovative content for
social media, infographics, reporting snapshots of project delivery are developed in partnership with the project management team
Basic design skills are used to develop innovative social media campaigns
Video editing is in line with required branding
Production of materials is clear and presented in easy-to-understand manners for the different audiences required by the projects.
Media and donor visibility Management of media releases, content and
media events where relevant Media management at large project events
including inviting relevant media and building partnerships with relevant media agencies
Sharing of project information with relevant country media outlets
Press alerts are developed and distributed through SPC channels within appropriate timelines
Donors are liaised with for media approvals of any press releases
Media approvals are provided by donors a minimum of 4 days in advance of any event
Media management at events is led by the communications assistant
Donor branding is followed at all times SPC approval processes are followed at
all times Reporting of relevant media and social
media statistics is provided to project managers and SPC GEM Communications Team
Work Complexity:
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Implementing Communications, Visibility and Media Materials and Activities.
Producing, distributing and capturing information about PIEMA/PCRAFI projects, their activities, achievements through a wide variety of mediums including briefing notes, circulars, media releases, newsletters, the SPC/GEM website, and Media.
Ensuring Donor and SPC Visibility requirements are met including the implementation of materials and activities.
Producing high quality communication products for relevant audiences as deemed by the communications strategy.
Establishing and maintaining key contact lists/databases using online systems
Working with multiple stakeholders (internal and external) to produce high quality work to tight deadlines.
K
Functional Relationships & Relationship Skills:
Key internal and/or external contacts Nature of the contact most typical
External
Local, regional and international media
National Disaster Management Offices
Pacific Government departments such as Departments of Infrastructure, Bureau of Meteorology etc
Donor partners
Emergency Service Agencies in Australia and New Zealand
Liaise/Inform Support/ assist / inform
Internal
GEM Communications and KM Team Leader
PIEMA Project Manager
PCRAFI Project Manager
SPC Communications Team
SPC Publications Team
Collaborative/ assist/ advise/ support/ report
to/ seek information from
The position holder has no delegation authority
This section is designed to capture the expertise required for the role at the 100% fully effective level. (This does not necessarily reflect what the current position holder has.) This may be a combination of knowledge / experience, qualifications or equivalent level of learning through experience or key skills, attributes or job specific competencies.
Level of Delegation:
Person Specification:
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Qualifications
Knowledge / Experience
Key Skills /Attributes / Job Specific Competencies The following levels would typically be expected for the 100% fully effective level:
Expert level
Communications skills including content creation
Advanced level
Video editing, photography, graphic design capacity
Working Knowledge
Working with Fiji and regional media agencies, branding approval with donors
Awareness
Pacific Island landscape in terms of disaster and resilience areas
Essential: Desirable:
A diploma in a relevant field such as
journalism, communication, graphic design or creative writing
Degree in a relevant field such as
journalism, communication, graphic design or creative writing
Graphic design capacity and qualifications
Essential: Desirable:
At least 4 years of experience in
communications. Must have knowledge of Pacific region. Ability to work with a high degree of
autonomy and accuracy. Excellent communication skills Excellent skills in developing information and
promotional materials in all types of media. Experience working to donor branding
expectations and liaising with donor partner media approval processes
Intermediate to advanced skills in media (Video, Photo and Audio recording and processing) as well as in Graphic Design (Infographics, publications edition)
Experience working with DFAT and/or World Bank donors
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Key Behaviours All employees are measured against the following Key Behaviours as part of Performance Development:
Change and Innovation
Interpersonal Skills
Teamwork
Promotion of Equity and Equality
Judgement
Building Individual Capacity
Personal Attributes Communicates effectively
Performs well under pressure
Positive attitude to work
Committed
Motivated
Excellent interpersonal skills
Sound judgement
Well organized
Dependable
Creative and imaginative
Honesty and integrity
Demonstrates cultural and gender sensitivity
Change to Job Description:
From time to time it may be necessary to consider changes in the job description in response to the changing nature of our work environment – including technological requirements or statutory changes. Such change may be initiated as necessary by the Director Corporate Services. This Job Description may be reviewed as part of the preparation for performance planning for the annual performance cycle. Approved: Manager/Supervisor Date
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Employee Date