job satisfaction of freshfeild pvt ltd
DESCRIPTION
job satisfaction of delmonte indiaTRANSCRIPT
Subject: Organizational Behaviour
Topic: Job Satisfaction
Project submitted to:
Prof.D.I.Cabral
Project submitted by:
Name: avi pipada
Class: EMBA, Div.B
Roll no: 13011
INDEX
Sr.No.Sr.No. TopicsTopics Page No.Page No.
1. Acknowledgement 3
2. Synopsis 4
3. Company Overview 5
4. Objective 6
5. Questionnaire 9
6. Methodology & Data collection 10
7. Analysis 11-21
8. Findings 22
9. Conclusion 24
10. Recommendations & Suggestions 25
11. Bibilography 26
ACKNOWLEDGEMENT
I owe a great many thanks to great many people who helped and supported me during the writing of this report.
My deepest thanks to Prof. D.I.Cabral for guiding and correcting various documents of mine with attention and care. Thank you Sir for providing me the opportunity to conduct a survey by visiting an organization. This project gave me chance to interact with people in an organization.
I would also like to extend my gratitude towards Mr. Prabhat patra (territory sales manager) who gave a warm welcome to me as an MBA aspirant and helped me in conducting a survey in the organization. I thank all the employees at feildfresh foods pvt. Ltd. who were patient and co-operative while conducting the survey.
Special thanks to MET’s library staff who have helped me by issuing the necessary books and reference notes to me. They were crucial in building a strong fundamental base about the concepts and peculiarities involved in the topic.
Lastly, I would thank my family who have been supportive throughout and my peers who have always been encouraging in completing this project.
Synopsis
Objective:
To know the attitude of the employees in general regarding their job & their level of job satisfaction.
Actual study:
Studying the behaviour of employees in the organisation and find out their level of job satisfaction & preparing the questionnaire for the same.
Findings:
From the questionnaire survey, it was found that the management and employees shared a decent relationship among each other. Organisational goals and strategies were clearly communicated. Employees co-operate with each other.
Conclusion:
In feildfresh foods pvt. ltd., this has been proved that there are various employees possessing different levels of job satisfaction & working together to achieve the same goals of the company by being complementary & supplementary to one another.
Company Profile
Del Monte.Nourishing Families.
Enriching Lives.Every Day.®
Del Monte Foods is one of the country’s largest producers, distributors and marketers of premium quality, branded pet products and food products for the U.S. retail market, generating over $3.8 billion in net sales in fiscal 2013.
Formed in 1916, the business was purchased by management in 1990 from RJR Nabisco. Investor group Texas Pacific Group acquired the company in 1997. Two years later the company went public.In March 2011, the company was acquired by a group of private equity investors led by Kohlberg Kravis Roberts in a deal worth $5.3 billion.
With a powerful portfolio of brands, Del Monte products are found in eight out of ten U.S. households. Pet food and pet snacks brands include Meow Mix, Kibbles 'n Bits, Milk-Bone, 9Lives, Natural Balance, Pup-Peroni, Gravy Train, Nature’s Recipe, Canine Carry Outs, Milo’s Kitchen and other brand names. Food product brands include Del Monte, Contadina, College Inn, S&W and other brand names.
The Company also produces and distributes private label pet products and food products.
At Del Monte, we strive to offer a workplace as vibrant and healthy as the products we offer. That's why we offer professional development, excellent benefits and a diverse company culture for all of our 13,000 employees. Perhaps you would like to be one of them.
ObjectiveJOB SATISFACTION is an individual’s general attitude towards his or her job. Job satisfaction is a Positive feeling about one’s job resulting from an evaluation of its characteristics. In other words, satisfied employees hold positive feelings
about their job and dissatisfied employees hold negative feelings about their job
The two most widely used approaches are –
A Single Global Rating Method A Summation Score Method ( FACET RATING)
Single Global Rating Method :
In this method, the overall level of job satisfaction is measured. This is done by using one simple question like ‘Overall how satisfied are you with your job? The employee has to usually respond to this question on five-point scale. The employee has to select any number between 1 to 5 depending upon how strongly he agree or disagree.
Single Global Rating is not time consuming .The manager can use his valuable time to look into other workplace issues and problems
Summation Score Method :
This is more sophisticated & lengthy method of job satisfaction. In this method:
The key elements of job are identified. For e.g. supervision, nature of work, pay, promotion, opportunities etc.
The employee is then asked to rate his feelings for each of the job elements on a standardized scale.
The researchers then add up the ratings on each of the facets to obtain the overall job satisfaction score.
Summation score method or helps the managers identify the factors with which employees are dissatisfied so that they can take quick corrective actions.
Largely, the Impact of Job Satisfaction on Employee’s Performance affects the following
Satisfaction and Productivity
Satisfied workers aren’t necessarily more productive.
Worker productivity is higher in organizations with more satisfied
workers.
Satisfaction and Absenteeism
Satisfied employees have fewer avoidable absences.
Satisfaction and Turnover
Satisfied employees are less likely to quit.
Organizations take actions to cultivate high performers and to
weed out lower performers.
With this project, I have learnt the attitude of employees towards their job & their way of expressing dissatisfaction by using
“SUMMATION SCORE METHOD”
The QUESTIONNAIRE used for the survey is as follows
SR. NO.
FACTORSTRONGLY
AGREEAGREE NEUTRAL DISAGREE
STRONGLY DISAGREE
01. You are satisfied with your job.
02.
You are satisfied with companies rules & policies in regard to the employees.
03.Your satisfactory level affects your performance at work.
04.
This job demands too much (physically, emotionally, mentally)
05.
I feel overwhelmed by my responsibilities at work
06.You have supportive colleagues in the company.
07.
You get Equitable Rewards when you perform well in your job
08.
If I felt that I needed extra training, it would be made available for me
09.
Prior to accepting this position, I understood my job
10.
I have ample opportunities for advancement in this profession.
11.
I am confident of my abilities to succeed at my work.
METHODOLOGY
The data collected for the purpose of this project was from primary and secondary sources. For collection of primary data, Survey Methodology was used. It was done with the help of a questionnaire to evaluate the job satisfaction level of the employees. Secondary data was collected from the organisation’s official website to learn about the company’s profile.
The data was collected from a sample of 11 employees of feildfresh foods pvt. Ltd.
The composition of the employees was varied across several departments.
The questionnaire consists of 11 close ended questions which were individually filled by the employees.
DATA COLLECTION
Data was collected from the employees in the form of a Questionnaire.
Questionnaire was filled by 11 employees of Planning & Organizing Department of the organization.
Collected data would be further analyzed by SUMMATION SCORE METHOD as it creates an overall job satisfaction score. Moreover, a single question would not be able to find the answer on the level of job satisfaction of the employees.
ANALYSIS
1. You are satisfied with your job.
Sr. No
Options No. of people
1. Strongly Agree 1
2. Agree 6
3. Neutral 4
4. Disagree 0
5. Strongly Disagree 0
Total 11
2. You are satisfied with companies rules & policies in regard to the employees.
Sr. No
Options No. of people
1. Strongly Agree 0
2. Agree 4
3. Neutral 3
4. Disagree 3
5. Strongly Disagree 1
Total 11
3. Your satisfactory level affects your performance at work.
Sr. No
Options No. of people
1. Strongly Agree 0
2. Agree 8
3. Neutral 2
4. Disagree 1
5. Strongly Disagree 0
Total 11
4. This job demand too much (physically , emotionally & mentally)
Sr. No
Options No. of people
1. Strongly Agree 0
2. Agree 9
3. Neutral 1
4. Disagree 1
5. Strongly Disagree 0
Total 11
5. I feel overwhelmed by my responsibility at work
Sr. No
Options No. of people
1. Strongly Agree 0
2. Agree 3
3. Neutral 6
4. Disagree 2
5. Strongly Disagree 0
11
6. You have supportive colleagues in the company.
Sr. No
Options No. of people
1. Strongly Agree 0
2. Agree 5
3. Neutral 3
4. Disagree 3
5. Strongly Disagree 0
7. You get Equitable Rewards when you perform well in your job
Sr. No
Options No. of people
1. Strongly Agree 0
2. Agree 8
3. Neutral 2
4. Disagree 1
5. Strongly Disagree 0
Total 11
8. If I feel that I need extra training, it would be available for me
Sr. No
Options No. of people
1. Strongly Agree 0
2. Agree 5
3. Neutral 3
4. Disagree 2
5. Strongly Disagree 1
Total 11
9. Prior to accepting this position, I understood my job
Sr. No
Options No. of people
1. Strongly Agree 2
2. Agree 6
3. Neutral 2
4. Disagree 1
5. Strongly Disagree 0
Total 11
10.I have ample of opportunities for advancement in this company
Sr. No
Options No. of people
1. Strongly Agree 2
2. Agree 5
3. Neutral 2
4. Disagree 2
5. Strongly Disagree 0
Total 11
11. I am confident of my abilities to succeed at work
Sr. No Options No. of people
1. Strongly Agree 2
2. Agree 4
3. Neutral 3
4. Disagree 2
5. Strongly Disagree 0
Total 11
Findings
The survey conducted at FEILDFRESH FOODS PVT. LTD.
Demonstrate the different level of job satisfaction possessed by the employees. A Summation Score Method of measuring Job Satisfaction was very useful way of doing survey as it explained the key elements in a job.
The key elements in a job are –
Nature of Work Supervision Present Pay Promotion Opportunities Relations with co – workers
The Effect of Job Satisfaction on Employee’s Performance was also asked to the employees to know their viewpoints. Majority of the employees agreed that the satisfactory level affects their performance at work.
Employees were also asked their way of expressing dissatisfaction.
Dissatisfaction can be expressed in a number of ways as follows-
Leave the organization Voice against the wrong Remain Loyal to the Company Neglect the situation
From the above findings we have seen that the company shares a very healthy relationship with its employees. Thus it proves that the employee expectations are met by the management.
The relevant questionnaire reveals the attitude of employees towards its management and the level of satisfaction among the employees which is quite high.
Employees are satisfied with good status, good salary, and opportunity to learn new things, good working conditions, good remuneration, good growth opportunities, job security, and good incentives.
CONCLUSION
Most of the respondents were between the age group of 30-45. This shows that people joining their young age but fail to make it as their career.
1. 60% of the total respondents were male. Male employees are more in the company compared to female employees.
2. Work timings and culture also play an equally important role in energising the employee while on the work floor
3. Employees also said that maintaining close rapport with the colleagues are very important. This means company follow team work and they ensure that team spirit is maintained for effective organisational goal achievement.
4. 50% of the employees said that their boss sometimes consider their suggestions.
5. Many employees were learning new things and were happy about it. This shows it is adding to their knowledge, skill and they feel a sense of contentment towards the job.
Thus one can conclude saying that in fieldfresh food pvt. ltd. Employee’s level of job satisfaction is very high with good status, good salary, and opportunity to learn new things, good working conditions, good remuneration, good growth opportunities, job security, and good incentives.
SUGGESTIONS AND
RECOMMENDATIONS
1. The company should give proper timely reward to their employees.
2. Training employees in case they are finding difficult to cope up with
work
3. Targets should be more achievable so that stress levels can be reduced
among employees which will result in better job satisfaction.
4. Since few employees are still not optimistic about the future with the
company they should be made permanent or personal counselling
should be provided and should try to find out the reason.
BIBLIOGRAPHY
Organisational Behaviour – K.Aswathappa 7th Edition
Organisational Behaviour – Stephen Robbins 9th Edition
http://www.delmontefoods.com/careers/ http://www.delmonte.com/get-inspired/ http://www.fieldfreshfoods.in/pages/contact/2
