Job evaluation at Whole Foods (Case Study )
Post on 12-Apr-2017
SDM COLLEGE OF ENGINEERING AND MANAGEMENT DEPARTMENT OF MANAGEMENT STUDIES
SDM COLLEGE OF ENGINEERING AND TECHNOLOGYDEPARTMENT OF MANAGEMENT STUDIESPRESENTATION ON
JOB EVALUVATION AT WHOLE FOODSSUBMITTED TO:SHILPA ARAKERI(LUCTURER,MBA DEPARTMENT)SUBMITTED BY:SURAJ PATILRAHUL V G
Company Profile Whole Foods Marketis an Americansupermarketchainexclusively featuring foods without artificial preservatives, colors, flavors, sweeteners, and hydrogenated fats.It is the United States' first certifiedorganicgrocer, It opened on September 20, 1980, inAustin,Texas. The company comes under Grocery store and health food store Industry.As of 2015, founderJohn Mackeyis co-CEOs of the publicly traded company,It became aFortune 500company in March 2005 and is the 30th largest retailer in the U.S., based on 2014 revenueThe total number of location is 435,The total number of employees are 91000.
Methods of Job Evaluation1)Ranking method- Simply orders the job description from highest to lowest based on a global definition of relative value of contribution to the organisations success.
2)Classification method-Determining the number of classes and class descriptions to define the boundaries between each class. classification of a position is decided by comparing the whole job with the appropriate job grading standards.
3)Point method-Have three common characteristics :compensable factors, factor degree numerically scaled, ad weights reflecting the relative importance of each factors.
Adopted Method For Job EvaluationPoint methodHave three common characteristics :compensable factors, factor degree numerically scaled, ad weights reflecting the relative importance of each factors.The point method is an extension of thefactor comparisonmethod. Each factor is then divided into levels or degrees which are then assigned points. Each job is rated using the job evaluation instrument. The points for each factor are summed to form a total point score for the job.Jobs are then grouped by total point score and assigned to wage/salary grades so that similarly rated jobs would be placed in the same wage/salary grade.
Steps in Point MethodConduct job analysisDetermine compensable factorsScale the factorsWeight the factors according to importanceCommunicate the plan and train users ; prepare manualApply to non-benchmark jobs
Compensable FactorsCompensable FactorsSKILLMentalExperienceEFFORTPhysicalMentalRESPONSIBILITYEffort& Fiscal innovativeness supervisoryWORKING CONDITIONSEnvironment hazards&location
Scale the factorsNo. of degrees necessary to distinguish among jobsUsing understandable terminologyDegree definitions with benchmark-job titlesHow the degree applies to the job
Degree MeasureDegree measured in terms of 1= Least 2=Low 3=Average 4=High
Different Jobs Description & Evaluation
Job Title: Food PreparerDuties: Follow and comply with all applicable health and sanitation procedures.Prepare food items.Keep all utensils stocked.Operate &Sanitize all equipment in a safe and proper manner. To ensure freshness & rotateJOB A
JOBJOB TITLECOMPENSABLE FACTORSDEGREEWEIGHTTOTALSKILL(40%)EXPERIENCE220%40ABILITY220%40RESPONSIBILITIES(30%)FISCAL315%45SUPERVISORY115%15 AFOOD PREPAREREFFORT(20%)MENTAL110%10PHYSICAL410%40WORKING CONDITIONS(10)ENVIRONMENT25%10LOCATION25%10210
Job Title: cashierDuties: Perform all cash register functions.Maintain a positive company image by providing courteous, friendly, and efficient customer service.Efficiently and Accurately.Follow proper check- receiving procedure.JOB B
JOBJOB TITLECOMPENSABLE FACTORDEGREEWEIGHTTOTALSKILL(40%)EXPERIENCE120%20ABILITY320%60RESPONSIBILITIES(30%)FISACL315%45SUPERVISORY115%15BCASHIEREFFORT(20%)MENTAL210%20PHYSICAL310%30WORKING CONDITION(10)ENVIRONMENT35%15LOCATION45%20225
Job Title : Prepared Foods team LeaderDuties : Provides overall management and supervision of the prepared foods departmentResponsible for team member hiring, development, & terminations.Also Responsible for profitability, expense control, buying/merchandising regulatory compliance.
JOBJOB TITLECOMPENSABLE FACTORSDEGREEWEIGHTTOTALSKILL(40%)EXPERIENCE420%80ABILITY320%60RESPONSIBILITIES(30%)FISACL415%60SUPERVISORY415%60CPREPARED FOOD TEAMLEADEREFFORT(20%)MENTAL410%40PHYSICAL210%20WORKING CONDITIONENVIRONMENT2(10)LOCATION25%105%10340
JOB DJob Title: Prepared Foods Associate team LeaderDuties: provide Excellent customer service.Assist team leader in nightly team operations.Mentor and train team members.Maintain quality standards in production and counter display.Help implement and support all regional programs.
JOBJOB TITLECOMPENSABLEFACTORDEGREEWEIGHT TOTALSKILL(40%)EXPERIENCE320%60ABILITY320%60RESPONSIBILITY(30%)FISACAL315%45SUPERVISOR215%30DPREPARE FOODS ASSOCIATETEAM LEADEREFFORT(20%)MENTAL310%30PHYSICAL210%20WORKING CONDITIONS(10)ENVIRONMENT25%10LOCATION25%10265
JOB EJob Title: DishwasherDuties :Unloading kitchen deliveries and cleaning all dishes, utensils, pots and pans.Provide proper ongoing maintenance of equipment.Take out all of the garbage and recycling materials.
JOBJOB TITLECOMPENSABLE FACTORDEGREEWEIGHT TOTALSKILL(40%)EXPERIENCE120%20ABILITY220%40RESPONSIBILITY(30%)FISCAL215%30SUPERVISORY115%15EDISHWASHEREFFORT(20%)MENTAL110%10PHYSICAL410%40WORKING CONDITION(10)ENVIRONMENT 25%10LOCATION25%10175
JOB FJob Title: Store Associated team leaderDuties: Maintains back room, training entry-level grocery clerks.Completion of all opening or closing checklists.
JOBJOB TITLECOMPENSABLE FACTORDEGREEWEIGHTTOTALSKILL(40%)EXPERIENCE320%60ABILITY320%60RESPONSIBILITY(30%)FISACL215%30SUPERVISORY315%45FSTORE ASSOCIATE TEAMLEADEREFFORT(20%)MENTAL410%45PHYSICAL210%20WORKING CONDITION(10)ENVIRONMENT35%15LOCATION25%10285
JOB GJob title: Prepared Foods Deputy Team LeaderDuties: Assists in overall management and supervision of the prepared foods departmentTraining, development and counseling of team members
JOBJOB TITLECOMPENSABLE FACTORDEGREEWEIGHTTOTALSKILLS(40%)EXPERIENCE420%80ABILITY320%30RESPONSIBILITY(30%)FISCAL315%45SUPERVISORY315%45GFOOD DEPUTY TEAMEFFORT(20%)LEADERMENTAL310%30PHYSICAL310%30WORKING CONDITION(10)ENVIRONMENT25%10LOCATION25%10280
JOB HJob title: Store Deputy Team LeaderDuties: Order store equipment and supplies in a timely mannerProvide, maintain, and safety-train team members on all equipments and tools.
JOBJOB TITLECOMPENSABLE FACTORDEGREEWEIGHTMARGINSKILLS(40%)EXPERIENCE420%80ABILITY320%60RESPONSIBILITY(30%)FISACL415%60SUPERVISIOR415%60HSTORE DEPUTY TEAMEFFORT(20%)LEADERMENTAL410%40PHYSICAL310%30WORKING CONDITION(10)ENVIRONMENT45%20LOCATION45%20370
JOB IJob title: Store HelperDuties: Maintain back stocks in good order.Sweep floors and face shelves throughout the store.Retrieve special orders for customers by request and offer service out to car.
JOBJOB TITLECOMPENSABLE FACTORDEGREEWEIGHT TOTALSKILL(40%)EXPERIENCE1 20%20ABILITY220%40RESPONSIBILITY(30%)FISACL315%45SUPERVISORY115%12ISTORE HELPEREFFORT(20%)MENTAL110%10PHYSICAL410%40WORKING CONDITION(10)ENVIRONMENT25%10LOCATION25%10190
MANAGERIAL GROUPCUSTOMER SERVICEINTERNAL WORKERStore Deputy Team LeaderPrepare Foods Team LeaderCashier Store HelperStore associated Team LeaderFoods PrepareDishwasherPrepare Display team LeaderPrepared Foods Associated Team Leader
CONCLUSIONPoint method evaluation method is used because that the Whole Foods Inc. is a big company and there are lot of different jobs in the firm.The compensable factors used are based on the common factors and is the most important to be the company.Each factor is rated on the basis of job importance.