job enlargement - techniques for designing jobs - manu melwin joy
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Manu Melwin JoyAssistant Professor
Ilahia School of Management Studies
Kerala, India.Phone – 9744551114
Mail – [email protected]
Job enlargement• Job enlargement expands a
job horizontally. It increases
job scope; that is, it
increases the number of
different operations
required in a job and the
frequency with which the
job cycle is repeated.
Job enlargement
• By increasing the number of
tasks an individual
performs, job enlargement
increases the job scope, or
job diversity.
Job enlargement• Instead of only sorting the
incoming mail by department, for instance, a mail sorter's job could be enlarged to include physically delivering the mail to the various departments or running outgoing letters through the postage meter.
Job enlargement• Efforts at job enlargement
have met with less than
enthusiastic results. As one
employee who experienced
such a redesign on his job
remarked, "Before I had one
lousy job. Now, through
enlargement, I have three!"
Job enlargement• So while job enlargement
attacks the lack of
diversity in
overspecialized jobs, it has
done little to provide
challenge or
meaningfulness to a
worker's activities.