Job DescriptionSales Co-ordinator (UK)

Department: Sales Order ProcessingLocation: Reading, United Kingdom

Reporting to: UK Divisional Director

Company Overview

SAS International is a leading British manufacturer of quality metal ceilings and bespoke architectural metalwork. Installed in iconic, landmark buildings worldwide, SAS leads through innovation, cutting-edge design and technical acoustic expertise. Success is built on continued investment in manufacturing and achieving value for clients through world-class engineered solutions.

Product Portfolio

SAS International is predominantly known for the design and manufacture of metal ceiling systems installed in award-winning interiors worldwide. SAS also manufactures Architectural Metalwork and Room Comfort systems, as well as performance doors, access panels and associated components.

USPs

Specifiers benefit from SAS’ design expertise, technical knowledge, flexibility and innovative approach. Involvement right at design stage means SAS can best meet demands that legislation may place on a building. This provides for ease of construction and considers ongoing maintenance requirements from the outset.

Benefits accrue from the ease of installation of SAS products and building occupiers benefit from the practical solutions they deliver. Minimising waste and reducing risk are integral to SAS’ processes.

Approach

The SAS philosophy is based upon a long-term approach supporting individual projects, establishing and maintaining supply chain partnerships with clients, architects and contractors through on-site visits and assistance.

The design and manufacture of products for different sectors and geographical locations can be challenging. Communication andunderstanding amongst the project team are key drivers in delivering a successful outcome.

With a specialist export team supported by offices in a number of countries, the process is closely managed and efficiently carried out at every step. SAS operates project teams across the globe to help support clients, specifiers, contractors and engineers, from concept to completion.

From commercial, education and healthcare projects to large-scale infrastructure and transportation hubs, the sustainable and practical solutions SAS delivers provide considerable benefits and savings whilst exceeding design briefs.

SAS International Reading 01189 290 900 | Bridgend 01656 664 600 | Email hr@sasint.co.uk | Web sasint.co.uk/careers

The RoleTo effectively and accurately process customer orders, dealing effectively with key departments in the Reading Sales Office, all SAS factories, with an emphasis on accuracy.

To liaise with the factories, and the SOP team, ensuring orders are processed in line with the customer requirements, and SOP procedures.

To provide quality service and communication between the company and the customer, to achieve consistent levels of business from each customer in line with the sales office objectives.

It is important to note that this is a key role within a busy, highly engaged department.

Main Responsibilities

• To process a wide diverse portfolio of projects within the UK

• Ensure the Sales Order Processing procedures and protocols are followed

• Liaise with and support the SOP technical team for any technical solutions or technical advice required.

• Gain an understanding of individual projects, its background, the external teams involved and the project overall, this will then allow you to manage and process orders to the correct level, thus maximising sales.

• Organise handover meetings with the Technical and Estimating departments, to maximise sales and to address the projects technical needs

• Deal with customer complaints in a professional manner, whilst liaising with colleagues to resolve issues promptly

• Review daily & weekly reports for sales orders processed.

• Creating and updating the database in a timely manner

• Build a technical knowledge of the SAS product ranges

• To ensure all customers are dealt with in a prompt and courteous manner

• Liaise with SAS’s transport departments to organise appropriate transportations to suit the customers/projects needs

• Participate in stock takes

• Other task as directed by the company

SAS International Reading 01189 290 900 | Bridgend 01656 664 600 | Email hr@sasint.co.uk | Web sasint.co.uk/careers

Successful Candidate Profile

Candidate Profile

Preferable experience of the Interior Finishes Industry/Sector

A technical mind-set, and be able to read and interpret technical data, and translate to others

Deliver excellent customer service within a politically, sensitive environment

Exceptional attention to detail and highly accurate

Developed analytical skills

Bright, enthusiastic & energetic

Enjoy working in a small close knit team

Must be able to cope with pressure and tight deadlines

An out going personality, with a can do attitude

SAS International Reading 01189 290 900 | Bridgend 01656 664 600 | Email hr@sasint.co.uk | Web sasint.co.uk/careers

Job SpecificsJob Title: Sales Co-ordinator (UK)

Location: Reading, Berkshire (UK)

Salary: £ Competitive (based on experience)

Probation Period: Typically 3-6 months

Travel: Predominantly office-based, some travel may be required

Benefits: Contributory pension scheme

Life assurance

Flexible, supportive approach to staff development and training:

- Other third party professional training / qualifications depending on career path, interests and personal development requirements*

- Comprehensive internal market and technical product training

25 days paid holiday

*Requires successful completion of probationary period.

SAS International Reading 01189 290 900 | Bridgend 01656 664 600 | Email hr@sasint.co.uk | Web sasint.co.uk/careers

SAS International | Human ResourcesMr David Edwards | Group HR Manager

Tel: 01656 664 600Email: hr@sasint.co.uk