Journal of Organizational Behavior J. Organiz. Behav. 22, 517536 (2001) DO! 10.1002"#o$.100 %or& 'tatu' an( organizational )itizen'hi* $ehavior! a +el( 'tu(, of re'taurant e-*lo,ee' ./01234 5. 124678019 43D 533 :43 D;382 1, 3eui#enB, Oha,vDD, 1an(er'>. 1GG0. 6ea'uringorganizational )ulture'! aDualitative an( Duantitative 'tu(, a)ro'' tBent, )a'e'. 4(-ini'trative 1)ien)e Auarterl, 35!2I6316. /o- 7%. 1G7G. 8?e)t' of #o$ *eri*heralit, an( *er'onal )hara)teri'ti)' on the #o$ 'ati'fa)tionof *art=ti-e Bor&er'. 4)a(e-, of 6anage-ent Journal 22! 551565. lg 08, .linton 4. 1GGI. 1trong #o$ groBth )ontinue', une-*lo,-ent (e)line' in 1GG7. 6onthl,5a$or 0evieB 121! LI6I. Ja)&of'&,8C, 7eter'5/. 1GI7. 7art=ti-ever'u'full=ti-ee-*lo,-ent 'tatu'(i?eren)e'! are*li)ation an( e@ten'ion. Journal of O))u*ational Behaviour I! 1G. Kalle$erg 45, 1)h-i(t K. 1GG7. .ontingent e-*lo,-ent in organization'! *art=ti-e, te-*orar,,an('u$)ontra)tingrelation'. nOrganization'in4-eri)a! 4nal,zing2heir1tru)ture'an(/u-an 0e'our)e 7ra)ti)e', Kalle$erg 45, Kno&e D, 6ar'(en 7, 1*aeth J. (e('). 1age! 3eB;or&H 253275. Katz D, Kahn 05. 1G66. 2he 1o)ial 7',)holog, of Organization'. %ile,! 3eB ;or&. 5aBler 88. 1G73. 6otivation in %or& Organization'. Broo&'".ole! 6ontere,, .4. 5ee2%, John'onD0. 1GG1. 2hee?e)t'of Bor&')he(ulean(e-*lo,-ent 'tatu'ontheorganizational )o--it-ent an( #o$ 'ati'fa)tion of full ver'u' *art=ti-e e-*lo,ee'. Journal of:o)ational Behavior 3I! 20I22L. 5e7ineJ4, :anD,ne5. 1GGI. 7re(i)tingvoi)e$ehavior inBor&grou*'.Journal of 4**lie(7',)holog, I3! I53 I6I. 6ar)h J>, 1i-on /4. 1G5I. Organization'. Bla)&Bell 7u$li'her'! .a-$ri(ge, 64. 6).lellan( >/, Ju(( .6. 1GG3. 1tati'ti)al (if+)ultie' of (ete)ting intera)tion' an( -o(eratore?e)t'. 7',)hologi)al Bulletin 11L! 3763G0. 6)>inni' 1K, 6orroB 7.. 1GG0. Jo$ attitu(e' a-ong full an( *art=ti-e e-*lo,ee'.Journal of:o)ational Behavior 36! I2G6. 6)5ean 7ar&' J, Ki((er D5, >allagher D>. 1GGI. Citting 'Duare *eg' into roun( hole'! -a**ingthe(o-ainof )ontingent Bor&arrange-ent'ontothe*',)hologi)al )ontra)t.Journal ofOrganization Behavior. 1G! 6G7730. 6iller /8, 2er$orgJ0. 1G7G. Jo$attitu(e'of *art=ti-ean(full=ti-ee-*lo,ee'.Journal of4**lie( 7',)holog, 6L! 3I03I6. 6illBar( 5J, /o*&in' 5J. 1GGI. 7',)hologi)al )ontra)t', organizational an( #o$ )o--it-ent. Journal of 4**lie( 1o)ial 7',)holog, 2I! 15301556. 6oor-an 0/. 1GG1. 0elation'hi* $etBeen organizational #u'ti)e an( organizational )itizen'hi* $ehavior'! (o fairne'' *er)e*tion' inJuen)e e-*lo,ee )itizen'hi*Q Journal of 4**lie( 7',)holog, 76! IL5I55. 6orroB 7., 6)8lro, J., 8lliott 16. 1GGL. 2he e?e)t of *referen)e for Bor& 'tatu', ')he(ule, an( 'hift on Bor&=relate( attitu(e'. Journal of :o)ational Behavior L5! 202222. 6oB(a,, 02, 1utton, 0. 1GG3. Organizational $ehavior! lin&ing in(ivi(ual' an( grou*' to organizational )onte@t'. 4nnual 0evieB of 7',)holog, LL! 1G522G. 3ar(one 2J. 1GI6. 7art=ti-e Bor&er'! Bho are the,Q 6onthl, 5a$or 0evieB 10G! 131I. 3ollen 1D, 4@el /. 1GG5. 6anaging .ontingent %or&er'! /oB to 0ea* the Bene+t' an( 0e(u)ethe 0i'&'. 464.O6! 3eB ;or&. 3ollen 1D, 6artin J/. 1G7I.4lternative %or& 1)he(ule', 7art 2! 7er-anent 7art=ti-e8-*lo,-ent. 464.O6! 3eB ;or&. Organ D%. 1G77. 4 rea**rai'al an( reinter*retation of the 'ati'fa)tion)au'e'*erfor-an)eh,*othe'i'. 4)a(e-, of 6anage-ent 0evieB 2! L653. Organ D%. 1GII.Organizational .itizen'hi* Behavior! 2he >oo( 1ol(ier 1,n(ro-e. 5e@ingtonBoo&'! 5e@ington, 64. 7ear)eJ5. 1GG3. 2oBar( an organizational $ehavior of)ontra)t la$orer'!their*',)hologi)alinvolve-ent an(e?e)t' one-*lo,ee)o=Bor&er'.4)a(e-,of 6anage-ent Journal36!10I210G6. 7eter' 5/, Ja)&of'&, 8C, 1alter J0. 1GI1. 7re(i)ting turnover! a )o-*ari'on of *art=ti-e an( full=ti-e e-*lo,ee'. Journal of O))u*ational Behavior 2! IGGI. 7o('a&o? 76, 6a)Kenzie 1B, 6oor-an 0/, Cetter 0. 1GG0. 2ran'for-ational lea(er $ehavior'an(theire?e)t'onfolloBer'N tru't inlea(er, 'ati'fa)tion, an(organizational )itizen'hi*$ehavior'. 5ea(er'hi* Auarterl, 1! 1071L2. 0an'on 1, /ining' B, >reenBoo( 0. 1GI0. 2he 'tru)turing of organizational 'tru)ture'.4(-ini'trative 1)ien)e Auarterl, 25! 117. 0onen 1. 1GIL. 4lternative %or& 1)he(ule'. DoB Jone'=rBin! /o-eBoo(, 5. 0ot)hfor(35, 0o$ert' K/. 1GI2. 7art=ti-eBor&er' a' -i''ing *er'on' inorganizationalre'ear)h. 4)a(e-, of 6anage-ent 0evieB 7! 22I23L. 0ou''eau D6. 1GIG. 7',)hologi)al an( i-*lie( )ontra)t' in organization'.8-*lo,ee0e'*on'i$ilitie' an( 0ight' Journal 2! 12113G. 0ou''eau D6. 1GG7. Organizational $ehavior in the neB organizational era.4nnual 0evieB of7',)holog, LI! 5155L6. 0ou''eau D6, 1it&in 1B, Burt 01, .a-erer .. 1GGI. 3ot 'o (i?erent after all! a )ro'' (i')i*linevieB of tru't. 4)a(e-, of 6anage-ent 0evieB 23! 3G3L0L. 1a''er %8, Ol'en 07, %,)&o? DD. 1G7I. 6anage-ent of 1ervi)e O*eration'. 4ll,n an( Ba)on!Bo'ton. 1)hein 8/. 1GG2. Organizational .ulture an( 5ea(er'hi*, 2n( e(n. Jo''e, Ba''! 1an Cran)i')o. 1ettoon 07, Bennett 3, 5i(en 0.. 1GG6. 1o)ial e@)hange in organization'! *er)eive(organizational 'u**ort, lea(er-e-$er e@)hange, an( e-*lo,ee re)i*ro)it,.Journal of4**lie( 7',)holog, I1! 21G227. 1hore 56, 2etri)& 58. 1GG1. 4 )on'tru)t vali(it, 'tu(, of the 'urve, of *er)eive( organizational'u**ort. Journal of 4**lie( 7',)holog, 76! 6376L3. 1-ith :. 1GG7. 3eB for-' of Bor& organization'. 4nnual 0evieB of 1o)iolog, 23! 31533G. 2'ui 41, 7ear)eJ5, 7orter5%, /iteJ7. 1GG5. .hoi)eof e-*lo,eeorganizationrelation'hi*!inJuen)e of e@ternal an( internal organizational fa)tor'.0e'ear)h in 7er'onnel an( /u-an0e'our)e' 6anage-ent 13! 117151. 2'ui 41, 7ear)e J5, 7orter 5%, 2ri*oli 46. 1GG7. 4lternative a**roa)he' to thee-*lo,eeorganizationrelation'hi*! (oe'inve't-ent ine-*lo,ee'*a,o?Q4)a(e-,of6anage-ent Journal L0! 10IG1121. :an D,ne 5, 5e7ine J4. 1GGI. /el*ing an( voi)e e@tra=role $ehavior'! evi(en)e of )on'tru)t an(*re(i)tive vali(it,. 4)a(e-, of 6anage-ent Journal L1! 10I11G. :anD,ne5,>raha-J%,Diene')h 06.1GGL.Organizational )itizen'hi* $ehavior! )on'tru)tre(e+nition, -ea'ure-ent, an( vali(ation. 4)a(e-, of 6anage-ent Journal 37! 765I02. :an D,ne 5, .u--ing' 55, 6)5ean 7ar&' J. 1GG5. 8@tra=role $ehavior'! in *ur'uit of )on'tru)tan( (e+nitional )larit, (4 $ri(ge over -u((ie( Bater'). 0e'ear)h in Organizational Behavior..u--ing' 55, 1taB B6 (e(') 17! 2152I5. %illia-' 5J, 4n(er'on 18. 1GG1. Jo$ 'ati'fa)tion an( organizational )o--it-ent a' *re(i)tor' of organizational )itizen'hi* an( in=role $ehavior'. Journal of 6anage-ent 17! 601617.