jet “joint electronic transfer”. who we are miles freeman, health partnerships manager tony...
TRANSCRIPT
Who we areWho we are
• Miles Freeman, Health Partnerships Manager
• Tony Ellis , IT Manager Social Services
• Beverley McDonald, GP and PCG IT lead
OUR E-GOVERNMENT PEDIGREEOUR E-GOVERNMENT PEDIGREE
• On-line Electronic Care packages
• New in-house web-based Client Index system (XML compatible)
• Residential Care orders
• Council-wide e-payments
• Web Based Training (WBT)
• On-line recruitment system (in partnership with iMPOWER
www.impower.co.uk)
• Corporate Gazetteer/Geographical Information System (GIS)
Current SituationCurrent Situation
Benefits
Housing
NHS, GP’s
Client Info•Name•Address•Health Details
Social Services
Client Info•Name•Address•Health Details
What we intend to doWhat we intend to do Newsflash!
Client data exchange
Secure web based data exchange between Health Practioners and
LBHF
Information/guidance data exchange
Fully compatible with NHS Plan, Information for Social Care and E-
Government agenda
Cross agency
Builds on current applications, data sets and business processes
Project aims are: Security, Accessibility, Simplicity and Flexibility
Our SolutionOur Solution
Benefits
Housing
NHS, GP’s
Client Info•Name•Address•Health Details
Council Services
Client Info•Name•Address•Health Details
Extranet
Goes to WWW page via secret URL
FirewallFirewall
Health Centre GP’s home
SSD Data e.g. client referral info
Other council databases
Health information Pages
Login againLogin again Login againLogin again
Login to Secure Extranet area
Health Information Pages
Click here to search with the given information
Click here to search with the given information
Access to SSD client data (OASSIS)
Health Information Pages
Meals on WheelsMeals on Wheels
Recent hospital discharge
Recent hospital discharge
The columns represent :
B - Blind register.D - Deaf register.M - Mental Health.P - Physical disability.L - Learning Difficulties.
The columns represent :
B - Blind register.D - Deaf register.M - Mental Health.P - Physical disability.L - Learning Difficulties.
Access to SSD client data (OASSIS)
Health Information Pages
Access to SSD client data (OASSIS)
All the Meals on Wheels data is stored in this frame.
All the Meals on Wheels data is stored in this frame.
Health Information Pages
E.g. Richford Gate would only see Blue Badge applications for their clients
E.g. Blue Badge form
Confirmation for diabetics
Emergency Housing Medical
GP Pick Up Page for each surgery
Access to SSD client data (OASSIS)
Health Information Pages
GP Pick Up Page for each surgery
Secure Service Booking Area
Access to SSD client data (OASSIS)
GP Pick Up Page for each surgery
Questions & Answer page
Secure Service Booking Area
GP & SSD Discussion Page
Guidance & Policy
Links Page
SSD Contacts & secure email
Access to SSD client data (OASSIS)
Health Information PagesHealth Information Pages
HOW WE WILL DO ITHOW WE WILL DO IT
• Identify business process
• Consultation with all clients
• Consultation with partners • Data match Social Service client data with NHS Ref tracing
service
• Internet based secure Extranet area for GPs to exchange information, host a question and answer page.
• Integrated into council website
Client InvolvementClient Involvement
Already started with involvement of BGOP members
Client approval for linking data
Databases upgraded to record permission to share
Full audit trail on who accesses data and when
Clients updated on progress
Client evaluation survey on project
"Just once" notification of life cycle event e.g. client moved
Client BenefitsClient Benefits
• Access council services from multiple sites
• Multiple services from a single site
• Faster, flexible service
• Better information, more appropriate service
• Solutions lays foundation for client accessing their information (Caldicott)
MOW ExampleMOW Example
Clients comes into GP surgery with various symptoms including problems with their diet
MOW ExampleMOW Example
After further tests the client is diagnosed as diabetic and GP can advise SSD on dietary requirements
Improved Clinical & Social CareImproved Clinical & Social Care• Secure single access point for Social services client Information for GP’s
• GP’s will be able to update client’s regarding patients position in referral/assessment/management pathway
• Immediate access for HCW to a particular patients care package
• GP’s will be able to easily refer client’s for services and monitor service changes
• Less time chasing person that holds the information in Social services
• More opportunities to access information that will assist our clients in a simple and responsive manner
• Increase knowledge among health care workers about services that are available
GP BenefitsGP Benefits
• Supports the overall stategy of integrated care and would be a step in developing the Electronic Health Record
• Patient care will become patient centred and more holistic
• GP’s will be able to concentrate on patient care rather than phoning SSD
• Client information will be available 24 hours rather than just working hours
• Less paper flying around so less admin time required at surgeries
Project Plan - Phase 1Project Plan - Phase 1Budget - £73kBudget - £73k
JunJun JulJul AugAug SepSep OctOct
Datamatch with NHS REF Tracing service
Datamatch with EHH GP data
OASSIS customisation
Client consultation
Extranet development
"Live date"
Project Plan - Phase 2Project Plan - Phase 2
Evaluation of pilot
System/practice changes required after evaluation
Rollout to other health centres
Client consultation
OctOct NovNov DecDec JanJan FebFeb MarMar
ScaleabilityScaleability
Business problem common to all. Solution common to all
Web based solution
Low rollout cost
Works with legacy data systems
Future proof process that can cope with changes in
policy/practice.
Extranet web area is as scaleable as the Health
practitioners want. They will dictate content and access
Changing MapChanging Map
Social ServicesSocial Services
Health AuthorityHealth Authority
Health AuthorityHealth Authority
Health AuthorityHealth Authority
Health AuthorityHealth Authority
Community TrustsCommunity Trusts
GP’sGP’s
Changing MapChanging Map
Social ServicesSocial Services
Health AuthorityHealth Authority
Health AuthorityHealth Authority
Health AuthorityHealth Authority
Health AuthorityHealth Authority
Community TrustsCommunity Trusts
GP’sGP’s
PCT GP’sHammersmithHammersmith
BrentBrent
EalingEaling
HounslowHounslow
WestminsterWestminster
K&CK&C
Single Health Authority