Jessica McElroy 15 Years Customer Service, 1 Year Sales Working In Home Office

Telecommunications(334) 446-1010;jmcelroy1@my.polk.edu 

https://www.linkedin.com/in/jessica-mcelroy-45b15693

 Objective: A position in the field of sales and customer service leading to skill development with Hilton Worldwide and, eventually, managerial responsibilities in the future Skill Summary Computer Operations, Organizing, Computer Applications, Time Management, Customer Service Skills, Telecommunications, Microsoft Office 2015, Keyboarding, Working From Home, Creating Schedules,    Employment History   Think Direct Marketing Group Largo, FL 07/16-Present At Home Verification Department 

Promoted from Sales Agent to Verifier  Close Sales sent up by sales associates  Close 4 up sales per call  Focus on conversions, captured money  Telecommunications  Worked in at home office  

 Home Oil HOBO Pantry #3 Dothan, AL 06/16-07/16 Gas Station Clerk 

Customer Service  Money Handling  Closing store procedures  Independent Sales Associate  

 Think Direct Marketing Largo, FL                                                                              06/14-01/15 Sales Agent       • Answered inbound calls, enter customers into sweepstakes         • Recited script to attempt sale of magazine subscription         •Worked closely with superiors on my performance daily to                      improve skills to meet sale goals  Lighthouse Min Inc. Brandon, FL Thrift Store Employee    05/11-01/13 

Assisted Director with filing, faxing, coping, scanning, and creating awards  Set goals to work toward in shoe, linen and accessory department 

 

Futrals Market Inc., Frostproof FL Gas Station Clerk  06/09-09/10 

Maintained records of customer accounts  Collaborated with venders, Cashier, key holder 

 Bealls Outlet, Lake Wales, FL 06/06-10/08 Supervisor                               

Prepared bank deposits daily, trained employees   Generated ending and closing reports daily 

 Wal-Mart, Lake Wales, FL  06/02-09/05   Cashier    

Managed cash, credit, check and debit transactions, customer service face to face 

Education Polk State College AS, Accounting, 46 credits obtained                                                     Anticipated 06/13- 05/17  Travis Career Center Certificate, Information Technology                                                    Graduated 01/13-05/13    Frostproof High SchoolDiploma                                                          Graduated 08/89-05/02 

AwardsStar Cashier Award with Walmart (Customer Service)Super Star Award with Think Direct Marketing Group (Outstanding Achievements in Sales)AmeriCorps Volunteer Completion Polk Reads (Completion of 600 hours)

Social Media- LinkedIn Profile – Jessica McElroy