jenne and mitel empower your customers by creating a...

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By partnering with Jenne, your value-added distributor for Mitel, you will bolster your product portfolio with a comprehensive range of collaborative unified communications solutions—while gaining the advantage of complete support from a knowledgeable team of certified experts. Jenne and Mitel Empower Your Customers by Creating a More Connected Working Environment

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Page 1: Jenne and Mitel Empower Your Customers by Creating a …marketing.jenne.com/documents/resources/Mitel_VAD_Brochure.pdf · on unified communications and collaboration, data networking,

By partnering with Jenne, your value-added distributor for Mitel, you will bolster your product portfolio with a comprehensive range of collaborative unified communications solutions—while gaining the advantage of complete support from a knowledgeable team of certified experts.

Jenne and Mitel Empower Your Customers by Creating a More

Connected Working Environment

Page 2: Jenne and Mitel Empower Your Customers by Creating a …marketing.jenne.com/documents/resources/Mitel_VAD_Brochure.pdf · on unified communications and collaboration, data networking,

Jenne Adds Value to Your Mitel Business

About JenneJenne is a leading value-added distributor (VAD) of technology products and solutions focusing on unified communications and collaboration, data networking, video conferencing, physical security, the Internet of Things (IoT) and the cloud, including equipment and software for the Enterprise and SMB markets. The company is headquartered near Cleveland, Ohio and has been in business since 1986. We are a Master Distributor of Mitel solutions and a MiCloud Master Agent.

Jenne is uniquely positioned to provide value-added services and support as a Mitel distributor.

• Pre-sales design and configuration support for quoting the Mitel MiVoice 250, MiVoice Business, MiVoice 400, SX-200 and multiple upgrades. Simply contact [email protected] for a customized quote from Jenne’s Mitel Design Specialists.

• Implementation and maintenance support to enhance your overall customer portfolio.

• Sales, technical and installation training and certification courses offered through Jenne University—includes Mitel MiVoice 250 and MiVoice Business. Both leader-led and virtual courses are available.

• Full staging and provisioning services on SIP phones and small business systems—includes all preliminary configuration, licensing and upgrades for rapid system installation. Pre-provisioning services also are available with detailed instructions on the scope of work.

• Special pricing authorization requests—from submitting a request to getting the quote turned around to you, we make the process seamless and efficient.

• Free post sales technical support for VAR customers—servicing the Mitel MiVoice 250 and MiVoice Business solutions.

• Free technical support—Monday through Friday 8 a.m. - 8 p.m. EST—full 24/7 minimal-cost emergency coverage.

• Flexible trial and demo products are available to match you and your customers with the best solutions.

• Flexible, customized financing opportunities directed to resellers and end-users to help resellers move more equipment and to increase end-user buying power.

• Jenne Marketing Pro (JMP)—a turnkey online marketing portal that provides Mitel marketing campaign templates that Mitel partners can co-brand and send to prospects to execute professional marketing campaigns and generate leads. Complimentary consultative marketing services also are available.

• Monthly hosted Mitel webinars keep the channel updated on new products, promotions, programs and other value-oriented information.

• 24/7 web-based resources available at www.jenne.com—a central hub to access product information and transact business, including Mitel microsites for both core and open solutions.

Page 3: Jenne and Mitel Empower Your Customers by Creating a …marketing.jenne.com/documents/resources/Mitel_VAD_Brochure.pdf · on unified communications and collaboration, data networking,

Jenne Business Development Resources

As a Jenne and Mitel partner, your business will benefit from our knowledgeable team of experts. Jenne’s dedicated and certified Mitel specialists provide unparalleled service and support to help you make the most out of your Mitel sales efforts.

• Assistance with discovery calls, demos, configurations, quotes, order paperwork, commissions and SPIFF registrations and payments.• Support for resellers to drive growth working as an extension of your organization and sales team—providing an additional layer to the support provided by Mitel to its channel partners.• Assurance that partners are taking advantage of promotions and incentives to maximize close rates on valuable opportunities.• End-to-end certified support team—ready to advise, troubleshoot and solve problems.

Contact Jenne’s Mitel team at [email protected] to sign up and become a Mitel Partner today.

Industry-Leading Operational SupportAs a value-added distributor, Jenne provides unparalleled operational support—we are experts in distribution.

• Same day shipping from Jenne’s large on-hand, in-stock inventory for orders placed before 7 p,m. EST.• Industry-leading order fill rate of 99.98% and 99.89% on-time shipments.• Jenne offers custom branded delivery documents. Cut days and cost out of your deliveries by utilizing Jenne’s logistic capabilities to drop ship your customers’ order directly to them. We will include shipping documents with your branding and your customers’ purchase order number to ensure ease of receipt.• Data feed and integration for select sales proposal automation software.

John KruszkaDirector of Mitel [email protected]

Laura McKennaMitel Business Development [email protected]

Pete SandrevMitel Business Development Manager [email protected]

Ray StephensInstructor/TechnicalServices [email protected]

Ron SchadeDesign [email protected]

Andrea BlevinsMitel Business Development [email protected]

Jon PensylMitel Business Development [email protected]

Page 4: Jenne and Mitel Empower Your Customers by Creating a …marketing.jenne.com/documents/resources/Mitel_VAD_Brochure.pdf · on unified communications and collaboration, data networking,

800.422.6191 • [email protected] • 33665 Chester Road, Avon, OH 44011 • www.jenne.com Jenne is a registered trademark of Jenne, Inc. • Jenne LLC is a WBE (Women’s Business Enterprise) certified business.

Mitel Core Solutions

For more than 40 years, Mitel has been providing customers with industry-leading solutions for communication and collaboration. Today, Mitel powers more than 70 million users worldwide with an extensive range of innovative products and solutions.

MiVoiceThe Mitel MiVoice communications platforms provide extensive communication features, robust call control, and support for a wide range of innovative desktop services and applications.

MiCloudMitel’s award-winning Cloud solutions are based on years of experience in the UC premise-based market. They offer mobility and collaboration features that increase productivity while delivering an exceptional customer experience for businesses of all sizes.

MiContact CenterMitel’s contact center solutions optimize call center operations with real-time and historic reporting, sophisticated call routing, customer self-service tools, and support for multimedia communication, including email, web chat and social media.

MiCollabWith MiCollab users have the ability to maintain an in-office communications experience regardless of location or device, with tools like presence, visual voicemail, conferencing desktop and application sharing, private and public chat, and more.

Mitel Open Solutions

Mitel's diverse selection of innovative business phone systems include digital and IP phones, consoles, conference phones and peripherals suited for businesses of all sizes and industries.

• Business IP Phones• IP Peripherals and Accessories• SIP Phones• Digital Phones and Peripherals• Analog Phones and Peripherals• DECT Solutions• Wireless Solutions• Softphones

The full suite of Mitel business phones delivers an exceptional range of features, flawless performance and complete flexibility to adapt to any environment.