jeff bezos, ceo and founder amazon - chpcconf.co.za presentations/gandhi-plenary.pdf · jeff bezos,...

AI&U - Translating Artificial Intelligence into Business

3/12/17

© Sharad Gandhi, AI&U, Dec 2017 1

“Artificial Intelligence and Machine Learning ... will empower and improve every business, every government organization, every philanthropy … … there is not an institution in the world that cannot be improved with Machine Learning.”

Jeff Bezos, CEO and Founder Amazon


3/12/17


“In an ‘AI first’ world we are rethinking all our products and applying Machine Learning and AI to solve user problems. We are doing that across every one of our products.”

Sundar Pichai, CEO Google

“Success in creating AI could be the

biggest event in the history of our civilization.”

Stephen Hawking, Astrophysicist, Futurist


3/12/17


Intelligence

Think

Learn

Reflect

Intuition Creativity

Imagine

Reason

Conceptualize

Solve Problems

Abstraction Self-awareness

Plan

Basic Intelligence

Think

Learn

Reflect

Intuition Creativity

Imagine

Reason

Conceptualize

Abstraction Self-awareness

Observe Decide

Data Patterns from Patterns from Learning

Solve Problems Plan


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Without learning there is no intelligence.

Without intelligence there is no learning.

Is There a Dog in the Picture?

Source: Andreessen Horowitz


3/12/17


Original Picasso?

After analyzing 80,000 brushstrokes from 297 digitized sketches and drawings, an AI system was able to spot forged drawings in the style of Pablo Picasso, Henri Matisse, and Egon Schiele with 100% accuracy.

Sou

rce:

Qua

rtz/A

rtren

dex/

Rut

gers

Uni

vers

ity/T

he H

ague

)

Our Face Says a Lot

Source: The Economist Source: Guardian


3/12/17


Expert Decision-Making Becomes Cheaper

AI Automates Decision Making

You are Already Using Artificial Intelligence

Google Search

Google Translate

Amazon

Facebook

Google Map

Tesla

Google News

Microsoft Cortana

Apple Siri

Google Assistant


3/12/17


More AI Applications … Autonomous Vehicles -  Cars, buses, trucks -  Drones, Planes … -  Robots

Content Generation -  Articles, tweets, music, art -  Step by step recipes from video -  Photorealistic images – from sketches -  Movie trailers -  Application software from modules

Understanding the World -  Computer vision – 95% -  Object recognition -  Face recognition -  Automatic checkout -  Narratives from pictures -  Precision farming

Predictions -  Success of events -  Maintenance -  People personality -  Medical condition -  Diagnosis -  Recommendations -  Suicide intent -  Fraud

Optimizing -  Driving routes -  Football placement -  Software – 60% -  Energy consumption -  Stock market returns -  Income tax filings -  Spam

Language Understanding -  Speech recognition -  Lip reading -  Voice print -  Translations -  Autoreply to emails -  Understanding content -  Abstract generation -  Synopsis generation -  Job description match -  Legal document sorting

Behavior Understanding -  Customer intent -  Job interviews -  Political leanings

… growing every day

How Does a Machine Learn?


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Learning Techniques

Assisted Learning Supervised Learning

Self Learning Unsupervised Learning

Our Brain – A Network of Neurons


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Neural Logic

Neuron

Perceptron

Perceptron = Processing Core


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Machine Learning


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Deep Learning Neural Network

LUCY READING-IKKANDA/QUANTA MAGAZINE, https://www.wired.com/story/new-theory-deep-learning

?

AI System = Expert in a Black Box

Input Data

Predictions &

Decisions

Transparency ? Rationale ?


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Decision-Making Duality

+ Perception Rational


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Names Numbers Locations Tagged

Images Senses Voice Gestures

Hybrid Decisions = Rational + Perception

Human Intelligence

Artificial Intelligence Levels

Artificial Narrow

Intelligence

Artificial General

Intelligence

Artificial Super

Intelligence

Spe

ech

Rec

ogni

tion

Face

Rec

ogni

tion

Imag

e R

ecog

nitio

n

Singularity

Pla

y C

hess

, Go …

.


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Translating AI into Business

Business is all about

Predictive Decision-Making

Stanford University Skin Cancer Diagnosis

AI outperformed expert dermatologists in diagnosis accuracy


3/12/17


Tesla – Autonomous Vehicles

H&R BLOCK – Tax Consulting §  “Reinvent Retail Experience”

§  10,000 Offices – Largest in USA

§  70,000 Tax Experts

§  11 Million Tax Returns

§  US Tax Code – 74,000 pages

§  AI = Tax Super-Expert

§  Human = Client Personal Interface 85% get refund with AI vs. 75% average


3/12/17


Business Success = Fast & Accurate Decisions

What business decisions should be automated?

What data resources are needed and available?

What automation delivers useful customer value?

What automation leads to a great business model?

AI&U™ Canvas

To organize your AI concept


3/12/17


Data is the fuel of AI


3/12/17


Radical approach

Discovering disruptive business scenarios

Evolutionary approach

Improving existing offerings and processes

Discovering Your AI Opportunity

Google Venture’s SPRINT


3/12/17


Demystify AI

AI Roadmap

for Business

Thanks

Sharad Gandhi [email protected]

https://www.amazon.com/AI-Translating-Artificial-Intelligence-Business/dp/1521717206/ http://www.ai-u.org/

jeff bezos, ceo and founder amazon - chpcconf.co.za presentations/gandhi-plenary.pdf · jeff bezos,...

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