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    by EMBA Batch , Group3

    5th April , 2012

    A presentation made for

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    Mind Map

    Should talk bout our understanding of Reelabs

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    to benefit human life through rejuvenating therapiesMission

    Vision

    to be dominant playerthrough innovative and cost effectivetherapies

    Corporate ObjectiveTo become a dominant playerin the stem Cell Industry

    Value DriversHONESTY, QUALITY, AFFORDABILITY, TECHNICALEXCELLENCE, PROFESSIONAL ETHICS

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    Value Proposition

    Reliable,Efficient andAffordable Stem

    Cell Solutions for a disease free life

    Quality Stem Cell solutionNear You

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    Differentiation

    Latest technology ensuring the safety

    and security of the produce

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    Marketing Plan

    Analysis | Problem | Objective | Strategy | Tactics

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    Value Chain Analysis

    Values we give to

    our customers

    Stem cell storageImmediatecollection &Processing

    through Industry

    leading excellence

    Stem cell therapyThrough Latest &

    Most effectivetechniques

    Stem cell storageLong term safety,

    Viability &unbeatable count

    of Babys stem cell

    Stem cell therapyPainless and

    affordabletreatment

    Services Benefits

    Healthy and Happy living!

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    Global Scenario

    Global stem cell therapy market is

    expected to cross $60 bn by 2015 .

    As on date it is used to treat 200

    diseases. Amongst all globalregions, the United States holds

    approximately 60% of the stem cell

    market - followed by Europe and

    Asia Pacific.

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    Indian Scenario

    Stem Cell Market in India is Rs. 150

    Cr and is 2% of the global market

    India possesses has the potential to

    occupy the leading position in stem

    cell market growth with a CAGR

    exceeding 28 percent. Penetration

    Level in India : 1/1000.

    Indian biotech market has tripled in

    last 5 yrs and is growing @ 20%.

    WHO: "About 70% Indians are

    spending their out-of-pocket income

    on medicines and healthcare

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    Transformed from a Non-existent to a prospective flourishing business

    Gaining momentum as a less traumatic alternative to treat neurological illnesses, and as aguarantee for the family against a host of diseases.

    LifeCell, the first such organisation to bring this concept to India, claimed that about 20,000parents have so far banked their babys cord blood stem cells with it.

    Cyrobanks India, another major player, said to have gathered more 15,000 clients since itmade an entry in the country four years ago.

    Stem Cell Market in India

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    Consumer Analysis and Interpretation

    Yes,50%

    No ,50%

    Awareness About Stem Cell

    Cyro,50%

    Lifecell ,67%

    Lifestem ,

    17%

    ReeCord, 17%

    ReliCord

    , 33%

    Brand Awareness

    No , 75%

    yes ,25%

    Medical Fraternity on Stem Cell

    Partial Awareness of Stem Cell Technology

    Low Brand Awareness of Reelabs

    Consumer are not well informed by the MedicalFraternity

    *Through a market Survey of 25 Women

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    SWOT Analysis

    Strengths:

    Proprietary techniques/technology. Will help in reducing costs.Patents sought. Generate income for the company.Own R&D: This will help since Stem cell research is at

    the clinical trial stage.

    International Accreditation's.

    Weaknesses:

    Bottom of the table as far as market share

    is concerned.

    Low visibility brand.

    Not into dental stem banking, which otherplayers are already into

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    Opportuni t ies:

    Enter dental stem banking segment. Egg generation from ovarian stem cells. Treatment for infertility. This is currently at

    a trial stage.The technology is in the nascent stage.High potential market.

    SWOT Analysis

    Threats:

    Established, bigger players in the marketNegative news reports in the media

    Resistance from the doctors

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    Interpretation of SWOT Analysis

    Weak Brand Identity and Awareness

    Focus on increasing footprint in the existing segment

    C tit A l i

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    Competitor AnalysisCompany Chaitanya

    Stem Cell

    LifeCell BabyCell ReliCord CryoSave CryoBank ReeLabs

    Stem Cell

    Banking?

    Yes Yes Yes Yes Yes Yes Yes

    Stem Cell

    Therapy?

    Yes Yes No No No No Yes

    R&D? Yes Yes No Yes No No Yes

    Types of SCB Bone Marrow Cord Blood

    Cord TissueMenstrualBlood

    Cord Blood Cord Blood Cord Blood

    Cord Tissue

    Cord Blood Cord Blood

    Cord TissueMenstrual BloodAmniotic fluidBone MarrowAdipose Tissue

    Treatment

    Categories

    Cerebralpalsy, Braindisorders dueto Hypoxia,Wilson

    disease

    Oral surgeries,Neuro, Opthal,Uro, Cardiac,Ortho, Vascular

    N.A. N.A. N.A. N.A. MuscularDystrophyParaplegiaDiabetesAlzheimer's

    Cerebral PalsyMultiple Sclerosis

    Based in Pune Chennai Mumbai Mumbai Bangalore Gurgaon Mumbai

    N/w of

    centres

    No 100 centresacross India

    17 centresacross India

    Centresacross India

    9 Centres acrossIndia

    100+ centresacross India

    4 Cen tres inWestern India

    Accreditions ISO AABB/DSIR/ISO

    AABB/ISO/WHO/GMP

    AABB/ISO AABB/GLP/GMP

    Competitor Analysis

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    Interpretation of Competitor Analysis

    Focus on niche segments

    Establish identity

    Offer Therapy, Sell Stem Cell Banking

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    Macro-Socio Economic Analysis

    There is a negative opinion aboutStem Cell therapy amongst themedical community. Doctors donot prescribe Stem Cell bankingto expectant mothers.

    Stem Cell industry is regulated bythe Indian Council For MedicalResearch (ICMR) guidelines. Anychange in the guidelines mightimpact the company.

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    Doctors lobby(Difference ofopinion)Low

    AwarenessStrongInternationalBrandEthical issues

    New technology

    New Technology in

    current medicalscience

    Too many player insmall market

    5 Forces (ReeCord / ReeCure)

    Not required : can be spoken of when

    the interpretation is brought up

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    Brand Customer Touch Points

    Unexpected

    >It is not proven

    >R&D @ Trials stage,

    Not sure

    >Go for it, else you willregret in future

    Promotion

    Customer Service

    >Fast response to Enquiry

    >Always Connected during thePregnancy period

    > Flexible Payment option

    > CRM (Online Account)

    Enquiry ChannelMaternity clinicsDirect Phone

    Website

    Touch point can be put on one slide for ReeLabs,

    ReeCure, ReeVeda or we should consolidate andkeep it for ReeLabs only

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    Unexpected>Very Expensive

    R&D @ Trials stage,

    Not sure

    Govt will not allow it

    soon as it is unethical

    They are fooling you

    Promotions

    Customer Service>Educate the customer

    Enquiry ChannelDirect Phone

    Website

    Brand Customer Touch Points

    Touch point can be put on one slide for ReeLabs,

    ReeCure, ReeVeda or we should consolidate andkeep it for ReeLabs only

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    Brand Customer Touch Points

    Unexpected

    >Are you sure it is

    safe

    Promotions

    Customer Service>Customer complaint cell

    Enquiry Channel>Lead to sales executive at thecounter

    > Telebrands

    ReeVeda

    Touch point can be put on one slide for ReeLabs,

    ReeCure, ReeVeda or we should consolidate andkeep it for ReeLabs only

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    Target Segmentation For ReeCord

    Embryonicstem cells

    Umbilicalcord bloodstem cells

    Umbilicalcord stem

    cells

    22-25 years 25-28Years

    8-15 Lacs 15-23 Lacs 24-32 Lacs

    28-35 Years

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    Target Segmentation For ReeCure

    AccidentalCase

    LifestyleDisorders

    HereditaryDisorders

    30-40years

    40-55Years

    8-15 Lacs15-23Lacs

    24-32Lacs

    55-65Years

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    Target Segmentation For ReeVeda

    Students HomeMakers

    WorkingProfessionals

    < 25 years 25-45 Years

    8-15 Lacs 15-23 Lacs 24-32 Lacs

    > 45 Years

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    Target Audience

    For ReeCord: Umbilical Cord

    stem Cells, (25-28 Years) & INR 15-23 Lakhs (Income)

    For ReeCure: Hereditary Disorders----(40-55 Years) &

    INR 15- 23 Lakhs (Income)

    For ReeVeda: Working Professionals---(25-45 Years) & I

    NR 15- 23 Lakhs (Income)

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    F

    C

    BGrid

    Rational

    Promotional StrategyInforming

    ReeVeda

    Brand Positioning

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    Marketing Issues

    Cost

    Lack of

    belief

    Awareness

    BrandingDoctors

    Lobby

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    Brand Positioning

    ReeCord : Safe and hygienic STORAGE of stem cells to secure your familys HEALTH

    ReeCure: Affordable TREATMENT for Chronic Diseases

    ReeVeda: Nutritions substitute for Busy Working Professional

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    Onthe basis of the market analysis, SWOTanalysis,FCBGrid, Competitor Analysis, Situation

    analysis.......we suggest the following IMCPlan

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    Marketing Mix

    ReeCord Price leader(due to Location

    advantage/Better VCA)

    Western India(Focus onMumbai)

    a) OOHb) Social

    Mediac) Direct mail

    d) Print(Lifestyle

    Evente) Trade

    promotion(Doctor)

    Can Combine into 1 slide

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    ReeCure Offer highestquality

    Western India(Focus onMumbai)

    a) OOHb) Direct mail

    c) Publicrelation(Media

    Relation)d) Trade

    promotion(Doctors)

    Marketing Mix

    Can Combine into 1 slide

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    Marketing Mix

    ReeVeda Price Leader PAN India

    a) OOHb) Direct mail

    c) Publicrelation

    (Hospital)d) Trade

    promotion

    (Doctors)

    Can Combine into 1 slide

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    NonLinear IMC Model

    DO ITS, FEELA GOOD

    THINK FUTUREExplanation : the stem cell market is at the very nascent stage in indian , people are aware, wehave to make them take the step which will convice them to take an action , Reelabs caters to

    the Rich, Nouveau Rich, Upper Middle Class and Middle Class . It is a fixed asset with no

    depreciation, an investment which will help you or your child in the near future.

    Unlike buying a car or a house, this has a different objective. It attracts and has an emotionaland rational appeal . Once the person is convinced he/she will not THINK twice, FEEL good

    about making a an investment better than life or health insurance, so that the FUTURE is

    disease free.

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    Communication Positioning

    Sell the concept of Reliability

    Sell the concept of Trust

    Sell the Success Stories

    Sell that it can be passed down for generations

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    Hiring a Brand Evangelist would be the best possible source of the message

    Other than Lisa Ray, who just turned 40 was also suffering from a cancer . Till

    about few years back she was introduced to the concept of stem cell threapy andtoday she has been cured . There is no credible person than someone who hasgone through the pains and has attained a cure

    Lisa ray is the brand evangelist of Lifecell, our other suggestion is

    Table Tennis champion V Chandrasekar had been suffering with impaired vision for

    over two decades. After a knee surgery that had gone horribly wrong, he hadproblems with his gait and head posture. Ten days ago, after undergoing anautologous stem cell course at Lifeline Hospitals, his situation has improvedconsiderably, It feels like a different world now, he said.

    Message Source

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    Communication Strategy

    Messaging

    Reliable, Efficient and Affordable Stem Cell Solution for a disease free life

    Creative

    Expression of the creative for Reelabs will be both informative and transformational .Informational will be more mass focused and transformational will be targetted to the

    Husband

    ( Inform ational talks about the produc t/service and attr ibutes the benefit . Eg. A Brand

    Evangelist talking about how he/she got over their disease throug h the stem cell therapy)

    (Transform ational elaborates non - product related benefit or image . Eg. Fear/ Guilt of not

    doing the stem cell banking/treatment and yo u have a situtat ionwhere the Doctor say i wish

    you would have saved the cord blood)

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    Communication Channels (Reelab)

    Personal Channels

    Medical Journals

    Direct Mail

    Public Seminars

    Advocate Channels : Salespeople contacting prospective mothers and selling the

    concept of saving stem cells for the future

    Expert Channels: Independent experts who have tied up with ReeLab making positive

    statements to decision makers

    Social Channels: Where information is floated in the general public eg. Social Networks

    and other channels where their is a personal interaction between friends, neighbours,

    family members

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    Communication Channels (Reelab)

    Non - Personal Channels

    Advertising : It is an expensive medium but it reaches out the message directly to the

    audience you are targeting and there is no loss of information in transition

    Campaign 1 : Informative and Knowledge building Campaign

    Ad Type : Testimonial

    Brand Evangelist : A Credible Person for that matter it can be Mr Sunil Pophale

    1 insertion advertisement in one of the large mainline dailies targeting

    Campaign 2: Corporate Image Building

    Ad Type: Corporate

    No Brand Evangelist required

    Message will be talking about the company, its divisions, the expansion plans it has in

    the future and why people should choose ReeLab as their Preferred Partner

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    Online

    Search Engine Optimization : Keywords optimization for search engines that will push

    the company's website and related microsites up the ladder

    Search Engine Marketing: Usage of Paid form of online advertising to create more

    traction online when an individual searches for Stem Cell Therapy or Stem Cell Bankingor Nutriceuticals

    Microsite : Development of a landing page which directs you to the Reelab

    website. This website will have the objective of being educative and informative on

    stem cell therapy and banking. This initiative will make the company stand away from

    the rest

    Blogs- which talk about success stories ,new technology breakthroughs and company

    updates

    Communication Channels (Reelab)

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    Sales Promotion

    POP Material at shopping centres ,toy shops, supermarkets which will catch the

    attention of the mother, to be mother or the mother in law of the daughter who is a to bemother

    Sales Targets to Salesmen

    Referral Discounts

    Bday Cards every year to all the mother who have banked with them , reassuring that

    they will be safe until they are banking with Reelab

    Communication Channels (Reelab)

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    Communication Channels (Reelab)

    Public Relations ( Media Relations)

    On going public relations activity which will propagate stem cell banking and therapy

    across important locations . In doing PR the objective will be to soft sell Reelabsinvolvement and postion it as a dynamic player and influencer in the indian market

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    Concept 1 (Message: Sensitive, Emotional) , Objective : Awareness Cord Blood Banking , Audience : Tobe Mothers

    Before I am Born,

    Mom take care of my

    Future, All your Love,

    Wishes & Blessing

    Lieswithin 1 Cord

    Storage | Therapy | Nutriceuticals

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    My 80 years

    old Grandpa is

    on a Jog Thank

    you

    Storage | Therapy | Nutriceuticals

    Concept 2 (Message: Sensitive, Humour, Objective : Awareness Therapy, Audience : Elderly)

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    Concept 4 (Message: Surprise, Objective : Awareness Therapy, Audience : Elderly)

    Im 65, you may be

    thinking what makes

    me stay fit and happy

    Storage | Therapy | Nutriceuticals

    The Secret Lies at

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    Concept 5 (Message: Informative, Objective : Awareness Cord Blood Banking, Audience : Women/Husbands)

    Reasons to save that Cord

    BloodA biological protection for the whole family100% match for your baby

    Can Treat more than 200 diseases like leukaemia and

    lymphoma

    Benefit from Future emerging treatments

    Exclusive use for your family

    Painless and Risk free for baby and mother

    Once in a Lifetime chance to collect

    High chance to match vs bone marrow transplants

    Lower rejection rate for transplant

    Peace of Mind

    Immediately

    Storage | Therapy | Nutriceuticals

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    Concept 6 (Message: Informative , Objective : Awareness Cord blood banking, Audience : to be mothers)

    Storage | Therapy | Nutriceuticals

    UMBILICA

    L CORD

    BLOODBANKING

    by

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    Concept 7 (Corporate ad )

    Incorporated in 2009 , Reelabs is a end to end

    solution provider forcord blood banking, stem cell

    therapy and Nutriceuticals by means of its 3

    divisions ReeCord , ReeCure and ReeVeda. It is

    Spearheaded by Mr. Sunil Pophale, Managing

    Director & Chief Promotor) .

    At ReeLabs, we have adopted industry best

    practices and evolved a highly efficient processing

    mechanism that ensures the highest yield and

    potency, maximizing the benefits that processed

    stem cells can deliver when used in treatment.

    We have a state-of-the-art cord & cord blood

    processing laboratory with the latest and most

    sophisticated technology in the heart of Mumbai.

    The laboratory is manned 24 x 7 by a well

    qualified, highly competent and skilled staff, to

    receive, process and store stem cell samples.

    Storage | Therapy | Nutriceuticals

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    Concept 8 (Corporate ad )

    WHYBecause its

    Reliable

    Efficient

    Affordable

    Storage | Therapy | Nutriceuticals

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    ACT

    BEFOREIT

    STRIKESStorage | Therapy | Nutriceuticals

    Concept 9 ( Message: Transformational, Objective : Awareness : overall, Audience: General Public )

    At ReeLabs, we have adopted industry best practices and evolved a highly efficient processing

    mechanism that ensures the highest yield and potency, maximizing the benefits that processed stem cells

    can deliver when used in treatment. We have a state-of-the-art cord & cord blood processing laboratory

    with the latest and most sophisticated technology in the heart of Mumbai. The laboratory is manned 24 x 7

    by a well qualified, highly competent and skilled staff, to receive, process and store stem cell samples

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    ALL THIS SOUNDSGOOD BUT HOW

    MUCH ARE WEWILLING TO

    SPEND ?

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    Budgeting Method

    You cannot follow a comparitivate parity method because the market leader

    spends on the basis of his sales and the other players dont have any fixed

    spend. Therefore we consider the spend as an investment so that Reelab is

    furthur known in the market it operates in . It is suggested to go for apercentage of sales method

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    Proposed Spend

    Activity Spend / Month

    Public Relations INR 1,00,000

    Online Acitivies ( SMM,SEO, SEM, EmailMarketing, Mobile Marketing) INR 1,00,000

    Advertising INR 2,00,000

    Miscellaneous INR 1,00,000

    Total Budget INR 60 lakhs

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    ReeLabs website Websites of other Indian Stem Cell companies

    ICMR website Articles in Indian and International newspapers/publications Interactions with Doctors and consumers Lots of Googling :)

    References

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    Thank you

    Group 3

    Jesal Kachalia, Suman Bal, Gurneet Makkar, Ashish Poladia, Uday Darp, Lalit Jaisingh,

    Madhura Gurav