jarkko pukkila, sofigate oy iotsp project management success … · 2016. 4. 6. · jarkko pukkila,...
TRANSCRIPT
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IoTSP Project Management Success Factors
Jarkko Pukkila, Sofigate Oy
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Why IoT Projects Are Complex? HBR IoT Technology stack
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Concept & Value Proposition
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How To Reach From A To B?
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Service Design
1) Start by making digital service idea more tangible:
• Product owner - Why: Value proposition
• Service designer - What: Create service concept
• Service designer - How: Clarify the interactions between service users and service provider. – Customer journey
– Service blueprint
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Customer Journey – Case Example (Uber) Source: cxdlabs.com
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Service Blueprint
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Service & UX Design
1) Start by making digital service idea more tangible:
• Product owner - Why: Value proposition • Service designer - What: Create service
concept • Service designer - How: Clarify the
interactions between service users and service provider. – Customer journey & touchpoint definitions – Service blueprints
2) Next visualize the touch points: • UX Designer: (UI prototypes, report mock-
ups etc.)
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Service & UX Design Verified By Customers
1) Start by making digital service idea more tangible:
• Product owner - Why: Value proposition • Service designer - What: Create service
concept • Service designer - How: Clarify the interactions
between service users and service provider. – Customer journey & touchpoint definitions – Service blueprints
2) Next visualize the touch points: • UX Designer: (UI prototypes, report mock-ups
etc.)
3) Then its already time for 1st customer visit
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How To Ensure Your Service Will Be Smart?
Commercial IoT Algorithm candidates
Market place Research collaboration
IoT platform partners
(machine learning)
DIY
-Problem -Raw data -Feedback
-Findings -Adapt -Win/fail fast
Had some weird
vibration on Monday
afternoon!
Thanks for input! System catched the issue already 24h
before you noticed it….
= what, how often, how much, in which format . Can set extra reqs. especially for bottom part of IoT tech stack.
End customer Vendor
$$$
Decision point
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IoT Service Development Project
Technology UX
discovery Develop Pilot Commercialize
Service design
Problem Known candidates Collect data Review Conclusions Next steps
Algorithm workstream
$ $ $
= Point of review together with customer = Start collect data from customer plant
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ABB Drives – RCM Snapshot
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ABB Drives – RCM Snapshot
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Successful IoT Project Management
• In IoT projects, soft skill service design is essential for sales.
• But IoT project demand also greater than usual amount of hard skills relating to raw number crunching & algorithm development & tecnology architecture.
• What makes IoT project manager stand out from basic IT project manager is the requirement to facilitate team collaboration and manage project so that both soft and hard competence stack within the team reach towards common goal – validated together with real customers.
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Contact; Jarkko Pukkila , [email protected] , +358407733234
Check out video https://www.youtube.com/watch?v=dpF0ECqTsdY
mailto:[email protected]