january/february 2017 - ajh...by medical director mahmoud sakr, md. neis is an active and...

JANUARY/FEBRUARY 2017

A publication for the Anna Jaques Hospital community

N e w s b r e a k114

JANUARY StAR FEBRUARY StAR

Congratulations to our January Shining Star,

Laurel Knight, RT(R)(M), Radiology Technician II. Laurel received many

positive comments from patients including, “she could not be more helpful,

accommodating and professional.”

Jim Borek, Director of Diagnostic Imaging; Mark Goldstein, President & CEO; Donna Twombly,

Radiology Supervisor; Laurel Knight, RT(R)(M); and Gary Lee, Vice President of Clinical Services.

Congratulations to our February Shining Star,

Candra Croteau, RN, BSN, Emergency Department. Candra received many positive

Press Ganey comments with a patient noting that she, “knew what had to be

done and provided expert patient care.”

Richard Maki, Chief Nursing Officer; Mark Goldstein; Candra Croteau, RN, BSN; and Peter Tura, Director of

Emergency Services & ICU.

AJH WELCOMES NEW ENGLAND INPAtIENt SPECIALIStS Anna Jaques welcomed New England Inpatient Specialists (NEIS) on February 1st to manage the hospitalist program led by Medical Director Mahmoud Sakr, MD. NEIS is an active and established practice in Massachusetts providing high quality medical care to patients and community hospitals.

The new hospitalist program brings many new and familiar faces to the campus, including:

• Mahmoud Sakr, MD, Medical Director• Mohammed Jaleel, MD• Anthony Bartley, MD• Heather Cabral-Silvero, DO• Hamid Danesh, MD• Erik Funk, MD

• Maureen Bencale, DNP/NP/PA • Virginia Cashman, NP• Melissa Harvey, NP• Susan Koen, NP• Lindsay Shumate, NP• Linda Rainville, NP

Q & A with the PresidentMOX BOX

Q. There are Two lamps in The iCU waiTing room. iT woUld be niCe if They were on Timers To go on aT dUsk and off aT daylighT. is This a possibiliTy?

A. Timers for the lights were ordered and installed and are now on a timed schedule, thanks in part to your useful feedback.

• Michael McCartney, MD• Dipak Sheth, MD• Viktoria Shvets, MD• Irene Tsirozidou, MD• Tzvetan Tzvetanov , MD• Jenya Appleton, NP

2 NEWSBREAK JANUARY/FEBRUARY 2017

MARK’S MESSAGEThe heavy snow, cold temperatures, school delays and cancellations that we’ve experienced over the past few weeks are nothing unusual for us; yet closing for a “snow day” is never an option for hospitals. I want to thank all employees, providers, and volunteers who enabled the hospital to remain fully operational by putting our patients first. Many of you woke up an hour (or more) early to shovel your driveway, shuffled carpools or daycare, and even stayed in a nearby hotel to avoid a terrible commute in the morning to make sure you made it to work. Many employees spent hours rescheduling outpatient appointments and fitting in patients who needed to be seen more urgently.

It takes teamwork to take on big snowstorms at a hospital. Thank you to Incident Command for your leadership during these storms. A big thank you to Facilities and Environmental Services for keeping the hospital safe – both inside and outside – and clearing our parking lots and walkways for patients, visitors and employees. Our Valet Services staff also endures a wide range of weather conditions assisting people with parking which is invaluable to many of our patients and visitors.

Your dedication to Anna Jaques does not go unnoticed and is appreciated. And good news – the days are getting warmer and longer and the snow is already starting to melt!

BIRtH CENtER WELCOMES tHE FIRSt BABY OF 2017Anna Jaques Birth Center welcomed the first baby of 2017, Aurora Lemieux of Haverhill, at 1:33am on January 1st to parents Nicole Mead and Tyler Lemieux. The Daily News of Newburyport featured baby Aurora on the front page of the paper on January 2nd.

Aurora Lemieux of Haverhill

Newburyport Macaroni Kid named Anna Jaques the winner of two “Gold Daisy Awards” which recognizes local kid-friendly businesses and services as voted on by nearly 6,000 parents.

• Best New-Moms Group: Anna Jaques Mother & Baby Support Groups • Best Nursing Support: Anna Jaques Breastfeeding Class

Congratulations and thank you to our stellar Birth Center staff who coordinate and run these important resources for moms and families.

GOLD DAISY AWARDS

NEWSBREAK JANUARY/FEBRUARY 2017 3

EXCItING CHANGES FOR COAStAL MEDICAL ASSOCIAtES & KAY FICHt, MDAfter more than 15 years of private practice in the Merrimack Valley, Kay Ficht, MD, has decided to open a “concierge medicine” practice, Your Choice Medical, that will open in Newburyport in April 2017. Concierge medicine is an alternative to a traditional primary care practice where patients pay an annual membership fee for high-touch, high accessibility preventative care.

As Dr. Ficht makes this transition and leaves Coastal Medical Associates, Robert Slocum, DO, joins Lydia Jeffcoat, MD, to offer comprehensive primary care at One Wallace Bashaw Jr. Way, Suite 2003, Newburyport.

Dr. Slocum brings with him a wealth of experience treating people from all walks of life with all types of medical concerns. His goal as a family physician is to provide a blend of sound, safe and evidence-based medical practices with a thoughtful, individualized and holistic approach. He is also an Osteopath, is trained in applying manipulative therapies, and in recognizing the interplay between musculoskeletal issues and global health.

Coastal Medical Associates, Dr. Ficht and Anna Jaques Hospital are proud to provide patients with excellent choices for their healthcare and the ability to choose the type of care that works best patients and families.

Coastal Medical Associates is accepting new patients, call (978) 465-0635 to schedule an appointment.

To make an appointment or learn more about Your Choice Medical, call 978-518-5184.

Dr. Lydia Jeffcoat and Dr. Robert Slocum offer comprehensive primary care at Coastal Medical Associates.

Dr. Kay Ficht will open Your Choice Medical in April 2017.

VASCULAR LABORAtORY RECEIVES REACCREDItAtIONAnna Jaques’ Vascular Laboratory was granted a three-year reaccreditation by the Intersocietal Accreditation Commission (IAC) in the areas of peripheral arterial testing, peripheral venous testing, visceral vascular testing, and extracranial cerebrovascular testing. IAC accreditation is a “seal of approval” that patients can rely on as an indicator of consistent quality care and a dedication to continuous improvement.

The IAC reaccreditation process reviews the training and experience of the technologist performing the procedure, the type of equipment used, and the quality assessment metrics each facility is required to measure - all of which contribute to a positive patient outcome.

Congratulations to the Vascular Laboratory on this accomplishment and a special thank you to Derek Butler BS, RVT, RDCS, RDMS, RT(R), who led the credentialing process.


NORtHSHORE MAGAzINE PUtS tHE SPOtLIGHt ON AJH IN MARCH ISSUE

Northshore Magazine gave readers a glimpse into what drives President & CEO Mark Goldstein and his passion for community health, healthcare and Anna Jaques Hospital. Read an excerpt below…

“…Goldstein instituted a regular rounding team when he became the hospital’s CEO in 2015, with all of Goldstein’s seven vice presidents doing regular rounds in teams of two. Besides listening to staff, the senior team members cover topics to improve

the hospital experience, called ‘rounding to influence.’ One month it was the importance of checklists, and another time the topic was eye wash stations—always, as Goldstein says, “bringing a safety story to the floors.”

“We listen to staff,” Goldstein says. “They don’t get everything they want, but they get an answer and we get some quick, easy wins. While we’re doing that, we’re building confidence in the staff. And it’s fun.”

FIVE Docs NamED to “top Doctors” LIst Northshore Magazine published its annual “Top Doctors” list of area physicians as ranked and provided by Castle Connolly Medical Ltd., a healthcare research and information company. The “Top Doctors” list features five physicians on the Anna Jaques Medical Staff reflecting the level of high quality professionals and care available at Anna Jaques. AJH doctors named to the list include:• Daryl Colden, MD, Colden & Seymour Ear Nose Throat & Allergy• Kay Ficht, MD, Coastal Medical Associates• Claire Fung, MD, Radiation Oncology• Thomas Liu, MD, Newburyport Gastroenterology LLC• Gabriele Southgate, MD, Anna Jaques Cancer Center affiliated with Beth Israel Deaconess Medical Center

aNNa JaquEs HospItaL prEsIDENt aND cEo spEaks oN commuNIty mEDIcINE aND HEaLtHcarE

Daryl Colden, MD Kay Ficht, MD Claire Fung, MD Thomas Liu, MD Gabriele Southgate, MD


MEDICAL StAFF NAMES NEW DEPARtMENt CHIEFSAJH Medical Staff leadership welcomed three new department chiefs for 2017:• Chad Anderson, MD, Chief of Anesthesia• Kofoworola Onaleye, MD, Chief of Pediatrics• James Morse, MD, Chief of Emergency Medicine

Thank you to outgoing department chiefs, Dr. Domenic Martinello, former Chief of Emergency Medicine; Dr. Christine Riccardi, former Chief of Pediatrics; and Dr. Mark Kats, former Chief of Anesthesia, for your time and dedication to the hospital.

Chad Anderson, MD Kofoworola Onaleye, MD James Morse, MD

PAtIENt KUDOS“I had to write to you to commend the exceptional and compassionate care shown to my sibling and to me by the nursing staff. From the bottom of my heart, I cannot say ‘thank you’ more. As someone who has dear friends as nurses at Anna Jaques, I know how special this hospital is, and the kind of people employed as nurses there. Again, I cannot thank your nursing staff enough. Their kindness was an unexpected Christmas gift, and I will be in perpetual thanks for what they’ve done for my sibling and my family.”

“I wanted to share what a fine job your staff did when caring for me. If I had to be in a hospital, I’m glad to have been treated as well as I was here. The ‘workup’ was very thorough and all of your staff were great and had a friendly manner and obvious competence.”

“I lost a sick note that my son needed for school. When I got to the Emergency Department and told them about losing the note, the actual doctor from the week before came out and filled out a new order and even asked how my son was feeling. It was that personal touch that each and every staff person gives you that keeps me coming back.”

“I just wanted to let you know that the special today, the Jerk Chicken and Avocado Cobb Salad, was delicious. You should definitely make this again soon.”

“The Chicken Provencal Salad today was outstanding. The basil really made it special. Loved the crisps, too. Very good! Thank you!”

KUDOS tO tHE CAFEtERIA


tURNS 2! To mark the second anniversary since the opening of the Anna Jaques Cancer Center affiliated with Beth Israel Deaconess Medical Center on February 9, 2015, Mark Goldstein, President & CEO, sent the following message to staff:I would like to wish the Cancer Center a happy second anniversary today. I particularly want to thank Laura Rossi, Jonathan Eneman, MD, and Gabriele Southgate, MD, for building an exceptional program. Everyone sees the high quality offerings you have built for our community and I certainly appreciate all of the behind-the-curtain work that the Center navigates to make it happen.

Liz Turner I was diagnosed with Breast Cancer 2015. I came here for my Chemotherapy. In short I can not say enough wonderful things about the care Ireceived from Dr. Eneman and the nursing staff. They are the most kind andcompassionate group of people I have ever met. Thank you to all for getting methru one of the toughest times in my life. You all are amazing.

Cardiac Rehabilitation (CR) and Anna Jaques put American Heart Month in the spotlight throughout February. Highlights included:• Employees, medical staff and volunteers participated in the national “Go Red for Women” campaign on February 3rd and donned red apparel and accessories. CR hosted an informational table outside the Cafeteria.

• Steve Pizzo, RN, Clinical Manager of Cardiac Rehab, hosted a table at the Newburyport Farmers’ Market on February 5th offering free blood pressure checks.

• CR hosted its annual luncheon on February 15th for patients with guest speakers, Rachel Tessier, RD, Thomas Shores, a former CR patient, and Kim Burnham, NP, PMA Cardiology, who spoke on “Common Myths About Heart Disease.”

• CR presented its 2016 “Participant of the Year” award to patient Anna Woodsom of Newbury, MA.

• Carol DeForrest, RN, spoke about heart health at an Amesbury Council on Aging dinner on February 20th.

ANNA JAQUES CELEBRAtES AMERICAN HEARt MONtH

Sarah Comora, RN, Director of Education and Professional Practice, and “Herman” got in the spirit on Go Red for Women Day while supporting the Patriots before the Super Bowl in red jerseys.

Carol DeForrest, RN, Cardiac Rehab,

educates guests on heart health at an Amesbury Senior

Center event.


SEA FEStIVAL OF tREES EXCEEDS EXPECtAtIONS ONCE AGAINThe 2016 Sea Festival of Trees event attracted more than 20,000 visitors to enjoy 150 custom trees and wreaths at the Blue Ocean Event Center in Salisbury. The festival raised $84,000 of which $40,000 was donated to Anna Jaques Community Health Foundation and the Salisbury Beach Partnership each, an increase of $5,000 over last year’s gift. The Salisbury Beach Betterment Association received $4,000.

Thank you to Wayne Capolupo, chair of the Sea Festival of Trees Committee and a member of the Anna Jaques Board of Trustees, the Sea Festival of Trees Committee, the volunteers (including many employees of AJH), and a special thank you to the Anna Jaques Tree Committee, our partners at Coastal Connections in Amesbury (builders of the shelf units) and the 135 innovative employees of Anna Jaques who transformed the elves into hard-working hospital staff to create the “Healthy Elfy Christmas Tree,” winner of the gold award for “Best Represents Spirit of Giving.”

Contact Suzanne Cap in the Development office at ext. 1176 with ideas for next year.

Sarah Gnerre, Vice President of Development; Alysa Morse, Newburyport Five Cents Savings Bank; Ralph Castagna, Castagna Construction and Chairman of the AJH Community Health Foundation; and Wayne Capolupo, SPS New England and AJH Board Member.

AJH is participating in Amesbury Chamber of Commerce’s peanut butter drive in support of Our Neighbors’ Table (ONT) – a food pantry program in Amesbury that provides groceries, fresh foods, and toiletries to more than 300 households from 12 cities and towns every week. ONT has four pantry locations and also delivers groceries and hot meals to home-bound individuals in three towns.

Peanut butter donations will go a long way for the people served by ONT. Drop-off locations are located in Human Resources and the Finance Department in Amesbury through the end of February.

The organization that collects the most peanut butter will win an IPad – which we hope to win and donate to the Child Psychiatry unit. With questions or for other off-site locations who want to join in the collection efforts, contact Kirsten Arnold at ext. 8256.

HELP SPREAD tHE LOVE

SUPPORtING OUR COMMUNItY

Anna Jaques sponsored the 24th Annual “Frigid Fiver” Road Race on February 5th. The hospital is proud to sponsor events like this, with proceeds benefiting local charities and help

fund scholarships awarded by the Newburyport Rotary Club to local high school students, as well as to advocate for healthy living and physical activity.

AJH SUPPORtS tHE FRIGID FIVER SOX FOR SOCKS A SUCCESS Newburyport Podiatrists Dr. James DiResta (left) and Dr. Angela Barnes (right) teamed up with Anna Jaques and collected more than 500 pairs of socks for Boston Healthcare for the Homeless through the Sox for Socks program.

tIDBItS

Anna Jaques was recognized by the Workplace Partnership for Life’s Hospital Organ Donation Campaign for encouraging hospital staff and community members to enroll in the state registry as an organ, eye, and tissue donor. The hospital received the “Bronze Recognition” in 2016 for our efforts with organ donation and identification, education and participation.

AJH RECEIVES NAtONAL RECOGNItION FOR ORGAN DONOR EFFORtS

SUPER BOWL CELEBRAtION In honor of the New England Patriot’s Super Bowl victory, the senior management team treated hospital employees and volunteers to an Ice Cream Sundae “Scooper Bowl” on February 6th at the Amesbury Health Center on February 7th.

Debbie Higgins, Food Services, got festive while scooping ice cream to celebrate the Patriots’ Super Bowl win.

Occupational Health reminds all staff to refrain from wearing scents in the workplace as it can negatively affect other employees and most importantly, our patients, who are sensitive to certain smells. Scents include perfumes, after shave, cologne and oils. Please be mindful.

REMINDER! FRAGRANCES IN tHE WORKPLACE

Effective February 27th, Bank of America will make changes to the Health Savings Account (HSA) that involve a redesigned website, new mobile app and enhanced investment features. During this transition, your HSA debit card, as well as your cash and investment accounts, will be temporarily unavailable. You will receive a new debit card in the mail by February 27th from Bank of America.

Should you experience any problems, contact Bank of America’s Customer Service Center at 1-800-718-6710.

CHANGES tO BANK OF AMERICA HSA ACCOUNt



Presenting SponsorHosted by

Friday, April 7, 20176:00–10:00pmBlue Ocean Event CenterSalisbury, MA 01952

Gourmet Food Tasting

Live and Silent Auctions

Entertainment & Cash Bar (guests must be 21 or older to attend)

Valet Parking

For more information or to purchase tickets, call 978-463-1176 or visit our website www.ajh.org/aidassociation

Purchase your raffle ticket for the $5,000 shopping spree at M.K. Benatti Jewelers online or by calling the number above.

All proceeds to benefit Anna Jaques Hospital.

C

A

L

E

N

D

A

R

CriSiS PreveNTioN iNTerveNTioN (CPi) February 27th - Initial: 9:00am-5:00pm; Refresher: 2:00pm-5:00pm - Higgins

BASiC LiFe SKiLLS (BLS) CPr reTrAiNiNG optIoNsFebruary 15th - 7:00pm-9:00pm - HigginsFebruary 22nd - 7:00pm-9:00pm - Higgins

HeArTSAver BASiC LiFe SKiLLS (BLS)March 8th - 6:30pm-9:30pm - Higgins

HeArTSAver BASiC LiFe SKiLLS (BLS) reTrAiNiNG March 16th - 3:30pm-6:00pm - Higgins

ADvANCeD CArDiAC LiFe SKiLLS (ACLS)March 17th - 7:30am - 3:30pm - Higgins

HeArTSAver BASiC LiFe SKiLLS (BLS) reTrAiNiNG optIoNsMarch 22nd - 7:00pm-9:30pm - Higgins March 29th - 7:00pm-9:30pm - Higgins

CriSiS PreveNTioN iNTerveNTioN (CPi) March 27th - Initial: 9:00am-5:00pm; Refresher: 2:00pm-5:00pm - Higgins

PeDiATriC ADvANCeD LiFe SuPPorT (PALS) iNiTiAL 2-DAY CourSeMarch 30th & April 6th - 8:00am-2:00pm - 3rd Floor Conference Room

PeDiATriC ADvANCeD LiFe SuPPorT (PALS) reCerTiFiCATioNApril 27th - 8:00am-2:00pm - 3rd Floor Conference Room

**Contact Nursing Education at ext. 1324 to register for classes.

10 NEWSBREAK is a publication of AJH.

• EDUCATIONAL OPPORTUNITIES

veiN SCreeNiNG HoSTeD BY Dr. DAviD SwierzewSKi oF ATLANTiC veiN iNSTiTuTeMarch 6th - 2:00pm-4:00pm - 21 Highland Ave., Suite A, Newburyport - RSVP to 978-462-8006 - FREE

SLeeP APNeA/CPAP SuPPorT GrouPMarch 23rd - 6:30pm-8:00pm - Higgins - RSVP to 978-463-1131

Free HeAD & NeCK CANCer SCreeNiNGS CoLDeN & SeYMour eAr, NoSe, THroAT & ALLerGY •April3rd - 1:00pm-4:00pm - 62 Brown Street, Suite 301, Haverhill •April4th - 9:00am-11:30am - One Wallace Bashaw Jr. Way, Suite 3002, Newburyport •April6th - 1:00pm-4:00pm - One Wallace Bashaw Jr. Way, Suite 3002, Newburyport RSVP to 978-997-1550 THe oFFiCeS oF Dr. HeMANi •April6th - 1:00pm-4:00pm - 21 Highland Avenue, Suite 10, Newburyport RSVP to 978-462-3166

GreAT CHeFS’ NiGHT 2017 By tHE sEa April 7th – 6:00pm-10:00pm - Blue Ocean Event CenterTickets are available online at ajh.org/aidassociation

• COMMUNITY EVENTS

january/february 2017 - ajh...by medical director mahmoud sakr, md. neis is an active and...

Documents