January 2010 Intake Course Induction

Teng Kwok KheongFCIOB FBEng FSIB FHKICE PCEng CMILT MBIFM

Singapore RepresentativeFellow of Heriot Watt University

FM 21

CM 23

REM 17

QS 18

MSc(Please quote your class , full name and registration

number when an enquiry is made).

Denotation of Class

a) Very Brief on the University

b) Brief Introduction of New Students

c) Briefing of the School,

d) CPE guidelines ( www.cpe.gov.sg)

e) Briefing on Procedures, Instruction etc on the Course

f) Questions and Answers

Timetable for the day

Commemorating two champions of commerce, education and technology

George Heriot, financier to King James VI and benefactorof education in Edinburgh(1563 - 1623)

James Watt, the great 18th-Century Scottish engineer and pioneer

of steam power

Heriot-Watt– the name

8th Oldest Higher Education Institution in UK.

Origins dated back to 1821 through the School of Arts of Edinburgh

Obtained Royal Charter in 1966

The name Heriot-Watt, commemorates George Heriot, the renowned 16th century jeweller and financier to

James VI (and James I of England) and James Watt, the great 18th century inventor and engineer.

A distinctive university:1. Research

World class research

A long and successful track record in knowledge transfer

Innovative research for business and industry

Results of 2008 Research Assessment

Top two categories are4-star - World Leading3-star - Internationally

Excellent

50% of our research was assessed as in these top categories.

87% of our research was rated as of international quality

Innovative research for business and industry

Subjects assessed as having more than half of their research activities “World Leading” or “Internationally Excellent”, include:

Chemistry Physics

Pure & Applied Mathematics Computer Science

Electrical & Mechanical Engineering Petroleum Engineering

Civil Engineering Built Environment

Town & Country Planning Art & Design

Maxwell Institute: mathematics collaboration with Edinburgh Univ. – ranked 3rd in UK

General & Petroleum Engineering research – ranked 6th in UK

The Heriot-Watt University Research Park

1971 – first University science park in Europe

Now – more than 2,000 graduate jobs

Combined turnover in excess of £70 million

62 acre site with room for expansion

Aerial picture of campus and research park

A distinctive university:2. Teaching

Unique courses, for example:

George Davies Centre for Fashion Retailing,MSc in Logistics, Actuarial Mathematics, Brewing and Distilling,

Housing Studies (South East Asia).

Major contribution to the supply of science and engineering graduates in Scotland:

Heriot-Watt is Scotland’s top producer of graduates in:

Physical Sciences, Mathematics, Engineering & Technology, - 13% of totalBuilt Environment

Student statistics - Scotland 7,000 students on-campus in Scotland

1,100 postgraduate taught students

400 postgraduate research students

5,500 undergraduate students

A pioneer in distance and distributed learning At Higher Education level, including postgraduate degrees

And through initiatives such as SCHOLAR: 60,000 students studying Heriot-Watt SCHOLAR programmes in 400 Scottish high schools

A distinctive university:3. International

Scotland’s most international University and the only Scottish University with global presence

33% of students on-campus in Scotland are from outside the UK

Extensive network of external programmesin 150 countries world-wide

Student Statistics - global

19,500 registered students in total

7,000 students on campus in Scotland

12,500 on international (transnational) programmes,including Heriot-Watt Dubai Campus

- independent learners

- students studying at Approved Learning Partners

- Joint programmes

A RESEARCH-LED TECHNOLOGICAL UNIVERSITY

Providing high quality education and training for modern professional employment

Meeting the needs and aspirations of students and helping them realise their potential

Delivering world-class innovative research relevant to the needs of business and industry

Exploiting knowledge transfer and commercial opportunities for economic and social benefit

University mission

The Edinburgh campus

Heriot-Watt University – where we are

Scotland

Orkney Campus

Scottish Borders Campus

+ Dubai Campus

University’s four locations

Scottish Borders Scottish Borders Campus, Campus, Galashiels, 620 Galashiels, 620 studentsstudentsDubai Dubai

CampusCampus1,000 1,000 studentsstudents

Orkney Campus, Orkney Campus, Stromness (50)Stromness (50)

Main Edinburgh CampusMain Edinburgh Campus6,787 students6,787 students1.5km square parkland site 1.5km square parkland site

A modern setting for a mature institution

On-Campus postgraduate

6%

On-campus undergraduate

32%

Distance Learning

62%

TOTAL 15,200

Total Student Profile (2000/01)

All campus-based students (2000/01)

EU

9%

Overseas

13%

Other UK

22%

Scotland

56%

International Dimension

Heriot-Watt has over 75 years experience of receiving international students

We have students from more than 70 countries with more than 9,500 international graduates.

International students represent between 15 and 20% of our student population.

First Singaporean building graduate in 1967

Map of the world with Campuses and ASCs

Heriot-Watt UniversityCampuses

3 in UK

Map of the world with Campuses and ASCs

Heriot-Watt UniversityApproved Learning Partners

13 in UK

Heriot Watt has business partners to

deliver administrative, financial and

other services.

Trent Global College of Technology is an

Approved Support Centre for Singapore,

China, Vietnam and Thailand.

Interactive University• Eikon• EBS Americas• Arab International Education

Heriot-Watt Business Partners

Heriot-Watt structure

Management

SupportServices

Board

ResearchCo-ordination

Board

Learning& Teaching

Board

Senate

Schools and Support Units

Quality Enhancement& StandardsCommittee

PostgraduateStudies

Committee

UndergraduateStudies

CommitteeOthers

Court

Senate• Approves courses• Makes awards• Assures quality

Heriot-Watt structure

Admin• Registrar• Director of student

services• Recruitment and

Admissions

School• Nominated school

contact

Senior Management• Secretary (signs contracts)• Deputy Principal (approves

Quality)• Director of Communications

(approve marketing)

• MBA• Management Programme• Built Environment• Petroleum Engineering• IT• Urban studies• Food Science• Energy Engineering

Heriot-Watt Programmes

Heriot-Watt MUST take full responsibility

for

• Academic standards• Programme quality• Student experience

No matter where the student is studying

UK Code of Practice

Heriot-Watt University WILL

• Maintain the reputation of all awards and

ensure comparability across all modes of

study• Ensure that all students accepted have a

reasonable chance of success• NOT discriminate on the basis of race,

religion, gender, disability

Heriot-Watt ethics and values

Heriot-Watt• Set curriculum• Prepare course

materials• Matriculate students• Assess student

works• Provide feedbacks• Make awards

Academic Partner responsibilities

Academic Partner• Recruit

applicants• Tutor students• Support

students• Provide context• Provide

feedback

• All exams outside the Scottish campuses

are held in an independent location

(International Centre of Examinations)• All invigilations (including on-campus) is

by independent people• All student assessments that contribute

to a final grade are marked by HWU staff

.

Academic standards

• Sustainable growth• Enhance learning and teaching• Student learning experience• Employability

Learning and Teaching Strategy

• Develop processes to allow students

from around the world to share

experience Vision (VLE)• Student exchange• Balance between international and Scottish

experience

Student learning experience

• Ensure that all courses help all students

to develop professional careers• Cross cultural skills• Links to international Alumni

Employability

An undergraduate year of study has 1200

hours of student effort (30 weeks at 40

hours per week)

A postgraduate year of study has 1800 hours of

student effort (45 weeks at 40 hours per week)

UK national framework

To ensure consistency of applications and

to ensure that all students have a fair

chance Heriot-Watt has the final decision

in determining who can be matriculated

as a student

Heriot-Watt will work with partners to

ensure that we understand local student

needs and qualifications

Programme quality : admissions

Trent Global College

A Private School registered with CPE ( Council of Private Education), under the Private Education Act.

School website: www.trentglobal.edu.sg

Mission, Creed, Facilities( ISO 9001, ERF, )

Managers

HWU Student HandbookStudent Contract (PEI)

TG Student Handbook

TG Student Handbook ABOUT TRENT GLOBAL 1.1 Brief History 1.2 Our Vision & Mission 1.3 Our Creed 1.4 Academic & Examination Board 1.4.1 Objective 1.4.2 Frequency of Meetings 1.4.3 Members 1.5 Organisational Set-up 1.6 Important Contacts & Helpline 1.6.1 Helpline 1.6.2 Health & Safety

ACADEMIC ADMINISTRATION 8 3.1 Withdrawal 3.2 Deferment 3.3 Transfer 3.4 Progression & Assessment 3.5 Award of Degree 3.6 Examination Process & Re-assessment 3.7 Medical Certificates

STUDENT MATTERS 12 5.1 Fee Protection Scheme 5.2 Medical Insurance 5.3 Refund Policy & Procedure

5.3.1 Notification and Arrangement 5.3.2 Withdrawal for Cause 5.3.3 Refunds for Withdrawal for Cause 5.3.4 Refunds for Withdrawal without Cause 5.3.5 Non-refundable Fees 5.3.6 Cooling-Off Period 5.3.7 Refund Procedure 5.3.8 Dispute Resolution Procedure

5.4 Student Privacy Policy

5.5 Student’s Pass Requirements 5.5.1 ICA Rules & Regulations 5.5.2 Attendance requirement

5.6 Student Support Services 5.6.1 Academic Support 5.6.2 Student Services & Counselling

5.7 Email Communication

5.8 Absenteeism 5.9 Student Complaint Procedure 5.10 Student Feedback 5.11 Home Leave Application 5.12 Official Letter 5.13 Health & Safety Policy Statement 5.14 Change of Personal Particulars

Fees Protection Scheme (HSBC Escrow and HSBC Insurance)

Payment information(Equal Installments)

The new MOE Private Education Act—21 Dec 2009

All students must sign a standard contract All fees are protected—HSBC Insurance, $20

per term for BSc and $50 for MSc. Students Contract & Student Handbook are

available at PEI Act ( www.trentglobal.edu.sg).

Other Fees ( as per your student contract)

Registration fees: $250—upon registration Fees protection scheme : $20 or $50 per term Exam and course notes: included Re-exam per module: ( 2nd attempt): $75 Repeat per module ( 3rd attempt): $1,500 Re-issue of student card, Vision password: $30 Transfer: $375. Deferment of study: $100 per term. Deferment of Exam: $30 per module. Late payment of course fees: 2% per month Late submission of coursework: $35.  

Registration Forms, Cards

Registration Form Registration Numbers—used in all exams and

queries Student Cards

The Registration Form—HWU will send to TG

ON Line Registration

New students : The University will register on line for you after you sing and submit the declaration form to TG.

As from second term onwards- you need to log in to on-line to enrolment every term.

http://www.hw.ac.uk/registry/enrolment/distance-learning.htm

Click On-Line Enrolment

HWU existing student (2nd Term onwards) online registration

Student Declaration form ( New students)

HWU will send to TG the enrolment acknowledgement form

Vision Access details ( HWU will send to TG)

Student Card—HWU will send to TG

Sequence of issue Registration form: 7 to 30 days Student cards: 15 days after returned of the

signed registration form. Vision Access Form: 30 days after returned of

the signed registration form and on line registration.

Athens accounts: 7 days after you receive the Vision Access Form.

Email to info@trentglobal.com if you do not receive.

Teaching Methods:

a) Average 30 contact hours by lecturing

b) 60 ( 90) minimum hours self study

c) 40 hours ( 60) on

coursework/assignment

Attendance: 90% for student Pass Holders,

75% for F/T students ( Non Student

Pass), and 50% for Part time Students .

Attendance sheets are sent back to the

University.

Study expectations

Lecturing

Please read course notes and prepare questions before-hand.

Prepare questions on assignment approximately the 4th lesson.

Assignment submission around the 12th week. Form study group yourself. Attempt all past year examination questions. Practice assignment questions. NO standard answers will be provided

Counseling

Compile your questions and forward to info@trentglobal.com

Do not raise last minute questions Do not ask for “how to answer” type of

question Make appointment with Teng for individual

discussion or small group discussion (it will be during office hours)

Jan 2011BSc student Modules Arrangement

Jan 2011 MSc Student Modules Arrangement

  Jan-11 Jun-11 Sep-11

MSc CPMSPFM BMBEP C&PPM:SI V&R POBECFM   PM:TP

MSc QSSPFM QSFM C&P

BMBEP V&R POBECFM CT5  

MSc CFMBMBEP  CT POBESPFM QSFM   C&PCFM  V&R  

MSc SRMEIA PMTP RASM

FEPS RMCE LFDHF   ESD

MSc REMDRED REAV1  REE

REMS REAV2 IPML REIA  CT

MSc REIFREAV2 REIA REE

IPMI IPPL MEFBERED   REAV1

Dissert Prop, submission 31/8/2011  Draft (s) submission 31/3/2012  Final Draft submission  30/06/2012  

Assignments/ Courseworks Very very Important as it constitutes 30% to 50%. No late submission after the scheduled date Marking scheme, cover sheet, procedure (like two

copies) are available in “General info” at “TG Resources”.

User Name: tgstudentjan10; Password: Course-work submission dates: At the Time Table

section at Students Notice Board Late submission:

Penalty—marks deduction Air-freight charge ($35. self borne)

Coursework Cover Sheet

Library and resources

NUS Library ($300 per year) NTU Library ($300 per year) Lectures slides (at trentglobal web-page) Virtual Learning : “Vision” HWU E-Library: user name (example: daxl,

password: krisipia) ; “pre-expired” www.info4education.com

User name: heriotwatt; password: harlaw (common username and password in General

Information, Lecturers Slides)

VisionCourse Notes, E Library, Email account

Vision Access: Virtual Learning Environment

1. Access the HWU course materials, power point slides etc used at the campus, for the modules taken by you.

2. The Vision access details will be sent to Trent Global and we will issue to you.

3. The same access details allow you to access your email account. ( xx@hw.ac.uk)

4. If you lose it, the new issue cost is 10 pounds ( or $30).

Athens accounts-HWU will email directly to your hw email account

Athens Accounts: Example: user name:hwusbeaab050984134 Password: aab050984134 This is to be used after you access the HWU

library so as to download journals and books.

Send directly to your HWU email address.

Online Resource

Synchronization to the HWU server

You need to sychronize to the campus Server.

Go to http://vpn1.hw.ac.uk The Server will screen your computer for

potential virus and will take 10 minutes the very first time.

You will then access E library, web resources etc through vpn1 page.

RICS Web resources

It is a very commonly used site as a lot of relevant information are available.

http://www.isurvlive.co.uk/ Username: 1275600 Password:

Examinations Only window periods are given (Students Notice-board)

exact dates and venues only known 14 days before

Exam letter for exam leave Results: one term lapse.( about 3 months) Results will be publish on Students Notice Board Reassessed: Payment of $75 and have to apply on the

prescribed reassessed form. The original and reassessed results will show on

transcript. Allow one opportunity for reassessment. 3rd attempt is repeat--$1,500 per module

2010/11 Exam Window periods

Examinations in April 2011: 26th April to 27 May 2011

1st 2 weeks: (MSc) or 2nd 2 weeks: (BSc) . To be confirmed by HWU.

Examination in August 2011: 8 to 13 August.

Examination in December 2011: 6 to 17th December.

Assessment method

1st Attempt: 30% to 40% coursework, 70% Exam

2nd Attempt: 100% exam. 3rd Attempt—Repeat: 30% Coursework +70%

Exam.

Exams cannot be deferred unless migration reasons like MC.

Absent from exam is = Fail

Grading

A=Excellent B=Very Good C=Good D=Satisfactory (50%) E=Conditional Pass F=Fail Note: For MSc—D is conditional Pass.

Exam Appeal Procedure

The guidelines for student appeals can be found on the academic registry website at the link below. This explains what constitutes a valid appeal against a grade or award decision.

http://www.hw.ac.uk/registry/resources/guidelinesappealprocedures.pdf

Clarifications of Appeals All students are entitled to make an appeal, but this should be

done only in circumstances  where  a clear  case can be made which  supports the appeal. This may, for example, be if there are mitigating circumstances, usually medical in nature (either affecting the student directly or a close family member), that has affected performance. This should be submitted as soon as possible. A student may also feel they have grounds for appeal if something has gone wrong in the delivery of their course that has disadvantaged the student and adversely affected their performance. Such circumstances tend to be exceptional and there must be clear “cause and effect” within the appeal i.e. material events that support their case.

 

The marking, moderation and assessment board processes that are in place in arriving at the grade that the students receive, mean that the course leader and other academics in the assessment board are satisfied that the mark awarded is correct and appropriate for the quality of the work presented (assignment and/or exam for the course). I am afraid there is no appeal against this academic judgement. I’m afraid also that pressure of work and studying very hard but not achieving as good a grade as expected are not grounds for Appeal.

Deferment (subject to HWU approval)

Deferment of Exams: apply 14 days before exams window period on standard form Reasons & Supporting documents. Fees

Deferment of Studies: (try not to) 14 days before the term commences Standard Form State period of deferment Reasons & Supporting documents Fees

Deferment of Exam Form

Re-assessment Form

Student Notice-board

Publish important development Not password protected.

Exam dates and Venue Exam results Scholarships Graduations Class change Notifications. etc

TG Resources

All local lecturers ppt slides and additional information.

General Information Web access, Athens account, email, etc guides Vision access guides Examples of good course-works Past year exam questions

Information locations

1) TG Resources User name: tgstudentjan10, password: General info:

Coursework Guide Web based resources/library Guides Forms User names and password of web based sites.

Lecturers Slides Past year exam questions Past year course-works.

Transfer

Relevant modules to accumulate 120 UCAS points

A transfer fee of $375. Payment of additional module fee

Payment

3 interest free equal installments.(every 4 months)

1st Payment : by 15/12/2010 2nd Payment : by 23/4/11 3rd Payment : by 23/8/11

MSc is every 6 months Bank Loan : Please sign letter of release early. All late payments : 2% interest per month.

Communications

No direct communication with the University All queries go through Trent Global Office hours: 1030 to 1830 Monday to Friday Saturday: upon appointment Telephone: 62258070 Call during office hours HP: 91716899 Email: info@trentglobal.com

The Success Study P-Model

The right 3 Ps Persistent Perseverance Patient

The wrong 3 Ps

Plagiarism Panic Procrastinations (20/80 %

syndrome)

Planning Partnering Present

Pride Prestigious Promotions

Balancing Act

www.hw.ac.uk