jamie's resume

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Jamie Jones ____________________________________________________ 1405 Sanders Dr. Auburn, IN 46706 217-714-7980 Email: [email protected] Objective: I seek an opportunity to join your reputable organization. I continue to move forward in pursuing continued advancement of my career and being a strong customer service advocate. Through application of skill, experience and dedication, I will contribute to the continued growth, by providing outstanding customer service, through excellence and a well established reputation. Education: August 1992-May 1996, Centennial High School, general studies, diploma received May 1996 Work Experience: February 2013 - December 2014, Patient Accounts Representative / Billing Liaison Arrow Ambulance, LLC Managing incoming patient payments, reviewing daily paperwork from crew members, organizing required documents for Medicare and Medicaid transfers. I worked closely with our nurse case managers to assist with the scheduling of non-emergent transfers, and had several individuals reporting to me daily from our third party billing company in California. As the billing specialist my duties exceeded those listed above, as they varied on each situation the day brought. I strived to be the ‘friendly face’ of the company both to the employees and crew members, as well as to the public that came in. I took extreme pride in being someone that people looked forward to seeing, regardless if work related or simply a ‘hello’ as they went through the building.

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Page 1: Jamie's resume

Jamie Jones____________________________________________________ 1405 Sanders Dr. Auburn, IN 46706217-714-7980Email: [email protected]

Objective:

I seek an opportunity to join your reputable organization. I continue to move forward in pursuing continued advancement of my career and being a strong customer service advocate. Through application of skill, experience and dedication, I will contribute to the continued growth, by providing outstanding customer service, through excellence and a well established reputation.

Education:

• August 1992-May 1996, Centennial High School, general studies, diploma received May 1996

Work Experience:

February 2013 - December 2014, Patient Accounts Representative / Billing LiaisonArrow Ambulance, LLC

Managing incoming patient payments, reviewing daily paperwork from crew members, organizing required documents for Medicare and Medicaid transfers. I worked closely with our nurse case managers to assist with the scheduling of non-emergent transfers, and had several individuals reporting to me daily from our third party billing company in California. As the billing specialist my duties exceeded those listed above, as they varied on each situation the day brought. I strived to be the ‘friendly face’ of the company both to the employees and crew members, as well as to the public that came in. I took extreme pride in being someone that people looked forward to seeing, regardless if work related or simply a ‘hello’ as they went through the building.

April 2004 – January 2013, Scheduling CoordinatorRobert W. Shafer, DMD, Ltd, Champaign, IL

Scheduling patients, while maintaining patient charts and statuses. I prepared the office for daily production and productivity. I provided a positive atmosphere by welcoming and greeting everyone as they arrived for their appointment. I was responsible for taking new patient calls, along with explaining policies to them. I performed several administrative assistant and secretarial duties.

Page 2: Jamie's resume

August 1997 – July 2004, Emergency Department Registration ClerkProvena Covenant Medical Center, Champaign, IL

I was primarily responsible for registering patients seeking medical assistance in the Emergency Department. Helped triage patients, along with assisting in auditing and filing patient records. Also, I was responsible for entering patient information, into the database, after being discharged from the department.

References:

Kate Morgan, RNInpatient Case Management Carle Foundation Hospital217-383-3119

Mark KeeneSVP Patient Business ServicesAir Methods Corporation 909-841-5850

Jeffrey Frerichs, DDSDentist Champaign, IL217-352-3455

Larry Sapp, ParamedicDirector Arrow Medical Services Arrow Ambulance, LLC217-356-3429

Anita Guffey, ParamedicDirector Regional Emergency Management Carle Foundation Hospital 217-356-3429

John Nichols, NREMT-P, CCEMT-PCritical Care Flight Paramedic Saints Flight 1Air Methods Corporation 217-663-2370