james 127 presentation
TRANSCRIPT
Presentation ICT4RD2 November 2011
J A M E S 1 V E R S E 2 7
Pure and lasting religion in the sight of God our Father means that we must care for orphans and widows in their troubles, and refuse to let the world
corrupt us. N e w L i v i n g T r a n s l a t i o n
The James 1:27 Trust
• The James 1:27 Trust is situated at the Innovation Hub, Pretoria
• Innovation Hub Africa’s first internationally accredited science park
• Social Innovation• Building a Management System for Orphans
and Vulnerable Children (MSOVC)
Innovation Hub
•
The Journey
• The Problem• Some Keys• The Innovation• The Technology• Partnership with ICT sector• Becoming a Social Enterprise• Some lessons being learnt…..
Locating the Problem
• 5,7 million South Africa’s living with HIV • Levels of new infections – behaviour
change• 4 % of children are maternal orphans• Conservatively estimated to be 1 million• Children orphaned as a result of HIV and
AIDS 25% more likely abused
Some KeysKeys• Nation Building through National Mobilisation • Problem not money but secure transfer
(subscription)• Need to create people to people contact -
emotional link … sustainability• Social Justice through Human Rights and
Responsibility• Caring at individual, household, shelter cluster, and
village level• M&E and social impact through - Narrative
Reporting (emotional basis for sustainability)• Emergency relief to rehabilitation to development
Opportunities for Collaborating
If it takes a village to grow a child
Which Village?
Our model!
Integrated Community Development –
LINKING PREVENTION TO DEVELOPMENT
Holistic Development
+
Social Innovation and Entrepreneurship
+
Business Information Management Systems
=
Scalability (social mobilization)
Caring through social innovation and shared responsibility
Takes Innovation to Scale
• Social Innovation – Virtual Adoption
(Supplementary support by an ‘extended family’ that is located virtually)
• Technology Transfer – business management systems to civil society
(Management System for Orphans and Vulnerable Children, MSOVC)
Social Innovation & Best Practice
• Child Rights Framework• Holistic Care & Development• Integrated Community Development• SANAC & NACCA aligned• Accreditation within Quality
Management Framework (NGO scorecard)
ConceptGLOBAL VILLAGE
CYBER COMMUNITY
Poverty Trap
GEOGRAPHICAL VILLAGE
CHILDREN AT RISK
CHILD STATUS INDEX
The CSI was developed in response to the request by PEPFAR, OGAC and OHA to assess vulnerabilities, needs and desired outcomes for OVCs.
It is used in Ethiopia, Rwanda, India, Cambodia and Swaziland.
It measures and produces in a simple way, based on a standardized evaluation form, a status index which is expressed as:
1 = Very Bad 2 = Bad 3 = Fair 4= Good
For the following Domains:
CHILD STATUS INDEX
CHILD
Shelter & Care
Shelter
Care
Protection
Abuse &
Exploitation
Legal
Protection
Food &
Nutrition
Food
Security
Nutrition &
Growth
Education/Skills
Performance
Social behavior Spiritual
Health Care
Wellness
Health
Care
Psychosocial
Emotional
Health
Social
Behavior
Other Services
Financial
Grants
Social
Services
DOMAIN
SUB-DOMAIN1
SUB-DOMAIN2
Care Cycle
The Individual Development Plan is part of the Care Cycle and includes physical, mental and spiritual development
Care Cycle implies the measurement of the quality and progress of the intervention at the different stages of the Care Cycle
Life Cycle
Relational
Historical
FoundationalTransformational
Generational
CHILD HEADED HOUSEHOLDS
Medical
Cultural
Clothing
Educational
Shelter
Food
CareAdmin Support
THERAPY
PRIMARY
SPECIALISED
CHRONIC
DANCE
MUSIC
ART
DRAMA
CASUAL
SCHOOL
SPO
RTS/C
LUB
S
CL
UB
ME
MB
ER
SH
IP
SP
OR
T
SC
HO
OL
FE
ES
LIFE
SKILLS/LEADERSHIP
DEVELOPM
ENT
RE
ME
DIA
L/EX
TRA
TUITIO
N
BO
OK
S A
ND
STA
TIO
NA
RY
HOUSEHOLD EQUIPMENT
FURNITURE & BEDDING
SECURITY
HEATING
WATER & LIGHTS
MAINTENANCE
RENT IF NECESSARY
COOKING EQUIPMENT &
UTENSILS
FOOD PARCELS
DAY CARE (Y
OUNGER
SIBLIN
GS)
PAST
OR
AL
CA
RE
CO
UN
SE
LL
ING
FO
ST
ER
MO
TH
ER
PROJECT MANAGEMENT
ADVOCACY
LEG
AL
TR
AN
SP
OR
T
WE
BS
ITEHolistic Child Development
Big Idea
• Bringing together building blocks for child care and development (check list)
• Responsibility Script (who does what)• Challenge – Resource Mobalization• Resource Management• JT Response - Mobalize Social Capital
through Virtual Adoption• Build a BIMS to manage the process
Virtual Adoption
Matching an extended virtual family through a care based organisation with a vulnerable family. The purpose of which is to ensure supplementary support for the holistic care and development of children.
….Social Capital Mobilisation
•
Your Social Network
Feedback of Sponsored Goods and Family
Narrative
Drip Feed System
Clothing
Counseling Food
Local Care Orginisation
Monthly debit orders$20/15Euros
R150
Social Investment
Value Proposition
Institutional & CorporatePartners
Public Participation
CBO
Consumables
Caregivers
Children in Need
Secure Delivery
Educationand Training
Back Office
Transport
Shelter
Health Care
MSOVC Key FocusesManagement System for Orphans and Vulnerable Children
Managing and directing
Resources
Managing Data
-------------------
Understanding Needs
Secure Delivery
-------------------
Data Capturing
MSOVC System
• Managing and Directing Resources
• Managing Data/Understanding Needs
• Secure Delivery/Data Capturing
MSOVC Balance Sheet
MSOVC Balance Sheet
In
Resources Management
Needs Analysis
Out
Resource Allocation
SAP WC/Cognos
JRT
Secure Delivery
Foundation Pillars: Detail
• Windchill: Data Lifecycle Management• SAP BusinessOne: Financial and Accounting• James Remote Terminal (JRT): Wireless Field
Device• Future layers:
• Logistics and Matching Application• MSOVC Social Network Platform• M&E• Integrated Talent management
Business Systems Tool Kit
• Content Management (social media)• Resource Management (ERP)• Life Cycle Management • Remote Terminal Data Management• Talent Management• M &E
MSOVC: a Service
• The key here is, the CBO needs no extra infrastructure or IT Admin personnel
• APD supplies and manages it all.• All the CBO requires, is good,
fast internet access.
Why SAP
• Leader in their industry, more than 35yrs experience in ERP. (Enterprise Resource Planning)
• Good integration with third-party software for lifecycle and talent management
• High level of security for financial transactions
SAP BusinessOne: Detail
• Financial and accounting– This is one of the key issues when it comes to managing your resources, and the
subsequent reporting of this spend. A financial clean bill of health is essential to this industry, as in any other. Most CBO’s certainly have some sort of Financial Management system in place, but most of those will not be link into the rest of their business, like an ERP system. We then take it further, in that we integrate this into with our Data management system, and we automate most of the routine task, again, to alleviate the admin burden.
• Customer Relationship Management – Managing the relationship with your customer, the donor, is a crucial side of your
operations. As in business, the CBO has certain expectations to manage, and certain communiqué to coordinate, SBO does this seamlessly.
• Ordering and delivery – Ordering and managing the delivery of sponsored goods.
• Production and manufacturing – Some CBO’s produce items like nappies, toilet paper, food parcels, solar ovens, etc.
The product and stocking of components is managed within SBO• Inventory and distribution
– CBO’s manage store rooms and warehouses, this can now happen within SBO, and tide into your Financial asset register.
• Employees and human resources– Managing the employees and HR related issues.
SAP BusinessOne
Chart of Accounts
Approval Procedures
Donor
Donation Receipt
Donation Activity
Donor Report
Fund
Report
Windchill
• Holistic Data management:– Data/Attribute Management– Document Management– Change Management – Life Cycle management– Search and Reporting
Windchill: Detail• Data/Attribute Management
– Each person has some set of describing attributes, currently CBO’s manage this in Microsoft Excel, this can now be managed in an interlink, secure, historical life cycle fashion.
• Document Management– Along with all the normal document a CBO creates and stores, the OVC has a set
of their own. Keeping it all secure and revision managed would be a nightmare without a dedicated system
• Change Management – Everything Changes, in business as in a CBO. Managing who can change what is
crucial. And keeping historical data along with audit trails is all facilitated by Windchill
• Life Cycle management– People, Attributes, Documents, projects all mature and change over time. Seeing
this maturing process in the form of a lifecycle, is helpful to understanding how Windchill can manage this progression from concept to retirement.
• Search and Reporting– Data is of no use if can’t not be found or collated into a report.
Document Management
Document Management/2
Member Management
Member Management
Member Management/2
Member Management/3
Reporting
Reporting/2
Reporting/3
Security and Access
Tracking Work
Workflow
Workflow/2
JameRemote Terminal (JRT)
• The JRT will enable us to uniquely identify a recipient, acknowledge secure delivery, capture changes in descriptive attributes and populate the narrative.
SBO
WC
James Remote Terminal (JRT)
• Biometric pad– This device will allow the securing of the data in the device, the
logging of the use of the device and the acknowledgement of receipt of sponsored services by the person selected to receive it.
• GPRS – Wireless access between the device and the servers will allow
instant update of server info, just in time delivery of data to the device, and any other security disabling that becomes necessary
• Built in Applications – Using either the keypad or touch-screen, a Care Worker will be
able to create, load or update members of the system using predefined data forms. Recording many of the describing attributes directly into the servers databases. These application will be CBO specific.
• ERP Interaction– In future, we see the remote terminal being used for business
functions at CBO remote or hub offices.
What This Means
• Virtual support clusters to mobilize resources to fund care cycles and development plans at individual, household, cluster and village level.
• Business information management systems and business intelligence tools to manage the whole system and process
• An automated administration system can be used to ensure security and efficiency and to cope with complexity
• We can therefore scale care-based organisations …. Reach extend from 15% to 60% CAR
Social Impact
• Holistic Child Development• Increase employment creation• Decrease HIV infection• Nation Building
Migration out of philanthropic thinking
What is shared value?
“The concept of shared value can be defined as policies and operating practices that enhance the competitiveness of a company while simultaneously advancing the economic and social conditions in the communities in which it operates. Shared value creation focuses on identifying and expanding the connections between societal and economic progress”
Michael E. Porter and Mark R. Kramer
Shared Value!
SAP
CSI
Social Capital
Opportunity
• Millennium Development Goals• NEPAD• NSP 2012-2016• Social Ethical Committee (Amended
Companies Act)• Technology Transfer – intro SBO• Social Investment – scaling civil
society• Multiplying impact of CSI
It is morally indefensible that we choose to live with problems
that can be solved
Contact : James 1:27 TrustTel 0128440489
[email protected] www.james127trust.org
http://james127trust.posterous.net