Jacob Ward1211 Vine Street

West Des Moines, Iowa 50265515-287-8827

jakeward815@gmail.com

OBJECTIVEI am a hardworking, self-motivated and confident professional. I possess excellent communication skills, a strong work ethic, and a dedication to providing quality customer service in order to meet or exceed company standards.

WORK EXPERIENCE:

Dairy Queen Grill & Chill, Johnston, Iowa 2015-2016Crew TrainerPlaced clean dishes, utensils, and cooking equipment in storage areas.Prepared daily food items, and cooked simple foods and beverages.Stocked, organized, and cleaned kitchens and cooking utensils.Turned or stirred foods to ensure even cooking.Cooked and packaged batches of food, such as hamburgers and fried chicken.

ABM Building Values, Clive, Iowa 2014-2015General CleanerCleaned windows, glass partitions and mirrors using soapy water, surface cleaner, sponges and squeegees.Cleaned in and around the buildings, prioritizing safety at all times.Thoroughly scrubbed and cleaned bathroom fixtures and partitions.Inspected facility and grounds and picked up any trash.Scrubbed, top-coated, buffed and varnished hard floors.

Menards, Clive, Iowa 2013-2013Floor Coverings Team MemberDescribed products and services in detail.Directed customers to store locations.Assisted on sales floor as needed to maintain service standards.Collected and stored coupons.Serviced in measuring/cutting rugs and carpet.

Mcdonalds, Creston, IowaCashier/Cook/Runner/Drive-thru

2011 - 2013

Prepared quality products while maintaining proper food safety practices, portion control and presentation withinservice goal times.Stored food in designated containers and storage areas to prevent spoilage or cross-contamination.Prepared all food orders within a 2-3 minute time frame.Assembled food orders while maintaining appropriate portion control.Maintained high standards of customer service during high-volume, fast-paced operations.

EDUCATIONCreston High School. Creston, Iowa  2009 - 2012

SKILLS: Fast learner, highly dependable, excellent attention to detail, adaptability, computer proficiency, accurate.