jackie shears: nhs pathways commissioning in healthcare show (cih 2015)
TRANSCRIPT
NHS PathwaysThe Intelligent Date Tool Jackie Shears, Programme Director of NHS Pathways
Urgent and Emergency Care:Integrated Access
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Overview – what is the IDT?
• 14 million calls per year assessed using NHS Pathways• Every call taken by NHS Pathways tells us something:
• About symptom prevalence• By Age• By gender• By post code/CCG• Performance of the call handler – time taken/disposition profile
• IDT takes this data and turns it into intelligence• Secure and resilient, updated every 15 minutes
Data Sources for Pathways Intelligent Data
999 Systems
111 systems
Clinician searches
Pathways Intelligent
Data
Directory of Services
Data output as part of NHS Pathways License - ideally move tobeing streamed
SearchSearch
Web View
Web View
Commissioner dashboards
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Performance Management Summary – Empowering commissioners to manage 111/999 contracts
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Filters
Slice and Dice to suite your needs
Services Dashboard service use, service selection by patients
Service usage – weekdays/weekends
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Symptom Trends – surge warning
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Testing and Next Steps?
• Beta testing – look, feel and functionality• Data validation:
• Manual comparison with site data• Will not be complete match• Found a duplication issue – fix underway• System outage led to batch of missing data – now fixed
• Pilot area – training, log in administration, support to use – case studies.
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Wider Use
• Large number of licenses to access the data • Subject to pilot area success – wide scale
access• To register interest email:
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Intelligent Data Tool
Questions