jack henry & associates, inc. cif 20/20 fireside chat 2019 ... webinar... · 1© 2019 jack...
TRANSCRIPT
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© 2019 Jack Henry & Associates, Inc.®1 © 2019 Jack Henry & Associates, Inc.®
CIF 20/20 Fireside Chat –
2019 Spring Update
Jack Henry & Associates, Inc.®
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© 2019 Jack Henry & Associates, Inc.®2
1 Fireside Warmup
2 Jack Henry Banking Mission
3 Industry Insight
4 Banking Top 10 Initiatives
5 Mark Unplugged
6 Q&A
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© 2019 Jack Henry & Associates, Inc.®3
Fireside Chats – CIF 20/20 Participation
66% 74%
2017 2018
52%
2016
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© 2019 Jack Henry & Associates, Inc.®4
SAVE-THE-DATE FOR THE 2019 JAC
October 6-10
San Diego Convention Center
San Diego, CA
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© 2019 Jack Henry & Associates, Inc.®5
Registration & Hotel Room Block:
• Monday, June 3rd
• 6 hotel locations
Early Bird Discount Ends: August 1
Hotel Block Expires: August 1
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© 2019 Jack Henry & Associates, Inc.®6
Registration & Hotel Room Block:
• Monday, June 3rd
• 6 hotel locations
Convention Center Information:
• VisitSanDiego.com
Multiple Hotels Available:
• Grand Hyatt
• Hard Rock Hotel
• Hilton Bayfront
• Hilton Gaslamp
• Marriott Marina
• Omni Downtown
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© 2019 Jack Henry & Associates, Inc.®7
Regional User Groups (RUGS)
Bank Driven
Officers are elected by
you
Educational
Channel for continuing education
Interactive
Exchange ideas and
best practices
Directional
Provide enhancement
direction to JHA
Insightful
Stay currenton industry
trends
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© 2019 Jack Henry & Associates, Inc.®8
Regional User Groups (RUGS)
President
Michael Mincey
First Community Bank
Vice President
Josh Bolinger
First Sound Bank
• ARMISTEN
• Great Lakes
• Gulf States
• Heartland
• Mid-Atlantic
• Midwest Central
• Midwest North
• Midwest South
• Northeast
• Oklahoma Sooners
• Smoky Mountain
• South Carolina
• South Central
• Southwest
• Texas
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© 2019 Jack Henry & Associates, Inc.®9
Welcome!adWelcome!
Thank You for Your Business
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© 2019 Jack Henry & Associates, Inc.®10
Mark ForbisEVP & CTO
Jack Henry & Associates
Stacey ZengelVP, Jack Henry & Associates
President, Jack Henry Banking
Greg AdelsonVP, Jack Henry & Associates
GM, Payment Solutions
Meet our PRESENTERS
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© 2019 Jack Henry & Associates, Inc.®11
Leo MallamaciDirector of Sales
Jack Henry Banking
Presentation SUPPORT TEAM
Joel ThomasSr. Manager, Special Projects
Jack Henry Banking
Kevin SligarChief Technical Architect
Jack Henry Banking
Susan GeissGM, Banking Operations
Jack Henry Banking
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© 2019 Jack Henry & Associates, Inc.®12
Jack Henry Banking® MissionBe innovative. Deliver on time.
Exceed
expectations.
Work smarter.
Listen to the client and
to each other.
Build open and honest relationships.
Have fun!
Forge good
partnerships.
Embrace and
drive change.
Communicate, communicate,
communicate!
OUR
CORE
GOALS
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© 2018 Jack Henry & Associates, Inc.®13
Jack Henry Banking Insight
Education Support Consulting
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© 2018 Jack Henry & Associates, Inc.®14
Industry Insight
Open Banking Digital Payments
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© 2018 Jack Henry & Associates, Inc.®15
FY2019Top Ten List
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Why publish a top 10 list?
▪ Transparency, accountability,
communication, and expectation setting
▪ We are business partners!
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Caveats
▪ Regulatory changes may impact these
target dates.
▪ Beta testing can take anywhere from
3-9 months.
▪ Dates contained in this document are
provided as estimates only and can be
changed at any time at the sole
discretion of JHA. We will, however, let
you know if we do change them as well
as why we change them.
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1Digital
Initiatives
2Payments
Initiatives
3User
Interface
4Banking
Initiatives
5Financial
Crimes
6Platform
Initiatives
7Integration
Initiatives
8OutLink
Initiatives
9Regulatory
Initiatives
Top 10
10Process
Improvement
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01 Digital Initiatives
Dates are provided as estimates only and can be changed at any time at the sole discretion of JHA.
✓ Complete | In-Process | Not Started | Date Changed | x Missed Commitment
Banno
✓ Banno – Geezeo Integration Complete Complete
✓ Banno Conversations Complete Complete
✓ Banno – JHA Full Service Credit Card Complete Complete
MyCardRules Integration 5/10/2019 6/28/2019
Development GA
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02 Payments Initiatives
Dates are provided as estimates only and can be changed at any time at the sole discretion of JHA.
JHA Card Platform
Core PlatformDebit Cards &
In-house Credit CardsFull Service Credit Cards
✓ CIF 20/20 Complete Complete
GAGA
✓ Complete | In-Process | Not Started | Date Changed | x Missed Commitment
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02 Payments Initiatives
Dates are provided as estimates only and can be changed at any time at the sole discretion of JHA.
JHA PayCenter:
Zelle with goDough and CIF 20/20
6/30/2019 TBA
JHA PayCenter: The Clearing House
Inbound to CIF 20/20
9/30/2019 TBA
Development GA
JHA Faster
Payments
Card-funded
Payments
Card-funded payments 3/31/2019 6/30/2019
GADevelopment
✓ Complete | In-Process | Not Started | Date Changed | x Missed Commitment
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03 User Interface
Dates are provided as estimates only and can be changed at any time at the sole discretion of JHA.
User Interface (UI)
Deployment
Development GA
UI Deployment Complete 12/31/2019
Xperience Hosting
SolutionComplete 5/31/2019
✓ Complete | In-Process | Not Started | Date Changed | x Missed Commitment
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04 Banking Initiatives
Banking Initiatives
Development GA
Enhance core system to support Faster
Payments functionality Complete TBA
Add ability to search foreign address through
CustSrch messageComplete 3/31/2019
Enhance service layer support to allow work of
NSF items4/1/2019 6/30/2019
Enhance service layer support of memo post
descriptions4/1/2019 6/30/2019
Enhanced correction process for 5498 forms 4/1/2019 6/30/2019
New FX Wire Capability TBA TBA
* Multiple functionality, some may be available sooner.
Dates are provided as estimates only and can be changed at any time at the sole discretion of JHA.
✓ Complete | In-Process | Not Started | Date Changed | x Missed Commitment
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05 Financial Crimes
Enterprise Risk
Mitigation Solutions
(ERMS)
✓ AML Module Complete Complete
ACH Fraud TBA* TBA
Wire Fraud TBA* TBA
Deposit Fraud TBA* TBA
Check Fraud TBA* TBA
Insider Fraud TBA* TBA
Card Fraud TBA* TBA
CTR TBA* TBA
Development GA
JHA SafeGuard
Premium OFAC Complete TBA
Development GA
* Dependent on development schedule with SAS
Dates are provided as estimates only and can be changed at any time at the sole discretion of JHA.
✓ Complete | In-Process | Not Started | Date Changed | x Missed Commitment
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06 Platform Initiatives
Dates are provided as estimates only and can be changed at any time at the sole discretion of JHA.
WKFS Expere Forms
OnBoard Deposit Integration 6/30/2019 9/30/2019
OnBoard Lending Integration 9/30/2020 12/31/2020
Development GA
✓ Complete | In-Process | Not Started | Date Changed | x Missed Commitment
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07 Integration Initiatives
Dates are provided as estimates only and can be changed at any time at the sole discretion of JHA.
Processing Services 5/31/2019 10/31/2019
Development GA
Sheltered HarborCommercial Lending
Center Suite (CLCS)
Mobile
Enhancements Complete 3/31/2019
QuickDecision
Integration - IDologyComplete 3/31/2019
QuickDecision
Digital RenewalsComplete 3/31/2019
QuickDecision
Integration Plaid3/31/2019 4/30/2019
Development GA
✓ Complete | In-Process | Not Started | Date Changed | x Missed Commitment
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07 Integration Initiatives
Cross
Product
GADevelopment
Enterprise
Framework
Development GA
Additional Enterprise Events
6/30/2019* 6/30/2019*
Enterprise Notification
System Adoption 6/30/2019* 6/30/2019*
Enterprise Multi-Factor
Authentication6/30/2019* 6/30/2019*
* Multiple functionality, some may be available sooner.
Dates are provided as estimates only and can be changed at any time at the sole discretion of JHA.
✓ Complete | In-Process | Not Started | Date Changed | x Missed Commitment
Add support for additional loan
history elements for ERMSComplete TBA
Additional CLCS Integration Complete 5/31/2019
Add functionality to allow
Banno external transfer to place holds on credits
4/1/2019 6/30/2019
Relationship 360
Enhancements5/31/2019 6/30/2019
x Consolidated Customer Care Delayed Delayed
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08 OutLink Initiatives
Dates are provided as estimates only and can be changed at any time at the sole discretion of JHA.
Disaster Avoidance
Development GA
jhaCall Center
Development GA
OutLink Data
Encryption at Rest
✓OutLink Data
EncryptionN/A Complete
Development GA
✓Full Service Credit –
Credit Card SupportComplete Complete
Chat – Call Center 3/31/2019 4/30/2019
✓
Disaster
Avoidance/iSeries Data Replication(iASP)
Complete Complete
✓ Complete | In-Process | Not Started | Date Changed | x Missed Commitment
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9 Regulatory
Dates are provided as estimates only and can be changed at any time at the sole discretion of JHA.
Regulatory
Development GA
✓ 2018 IRS Tax Functionality/EOY Complete Complete
✓ FAIM 3.0.5 Complete Complete
FAIM 4.0 5/31/2019 8/1/2019
Beneficial Owner Phase 2 6/30/2019 7/31/2019
FDIC Call Report Changes Ongoing Ongoing
✓ Complete | In-Process | Not Started | Date Changed | x Missed Commitment
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10 Process Improvement
Complementary Quote
Process Improvement
Complementary Quote
Process Improvement N/A 6/30/2019
Development GA
Dates are provided as estimates only and can be changed at any time at the sole discretion of JHA.
✓ Complete | In-Process | Not Started | Date Changed | x Missed Commitment
Core Migrations
Process Improvement
Focus on improvements to assist with
technology evaluations and Inhouse to Outsource transitions
Ongoing
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© 2019 Jack Henry & Associates, Inc.®31
Mark Unplugged
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© 2019 Jack Henry & Associates, Inc.®32
Acquisition Update
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© 2019 Jack Henry & Associates, Inc.®33
Strategic Perspective
➢ JHA Open Banking
➢ DataLake
➢ Bots
➢ Artificial Intelligence
➢ Mobile First / Cloud First
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Q&AQ&A
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© 2018 Jack Henry & Associates, Inc.®35
Contact Information
Stacey Zengel – [email protected]
Mark Forbis – [email protected]
Greg Adelson – [email protected]
Susan Geiss – [email protected]
Kevin Sligar – [email protected]
Leo Mallamaci – [email protected]
Joel Thomas – [email protected]