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IVD Inspection Technical Updates 1 Copenhagen, Denmark 18-21 September 2017

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Page 1: IVD Inspection Technical Updates• ISO 13485:2003 and 2016 Medical Devices-Quality management systems – Requirements for regulatory purposes • ISO 14971:2007 Medical devices-Application

IVD Inspection Technical Updates

1 Copenhagen, Denmark 18-21 September 2017

Page 2: IVD Inspection Technical Updates• ISO 13485:2003 and 2016 Medical Devices-Quality management systems – Requirements for regulatory purposes • ISO 14971:2007 Medical devices-Application

Inspections Overview

2 Copenhagen, Denmark 18-21 September 2017

Page 3: IVD Inspection Technical Updates• ISO 13485:2003 and 2016 Medical Devices-Quality management systems – Requirements for regulatory purposes • ISO 14971:2007 Medical devices-Application

3 Copenhagen, Denmark 18-21 September 2017

• Stage 1 Inspection:

• Desktop review of QMS;

• Or onsite one day inspection ONLY if inspectors are in the region;

• Report provided to the company.

• Stage 2 Inspection

• Generally a 3 day inspection onsite;

• Lead Inspector and at least one other inspector (Technical expert or co-inspector);

• A draft report is left onsite at close of meeting, with a

detailed report sent to the manufacturer within 30 days.

Inspections Overview

Page 4: IVD Inspection Technical Updates• ISO 13485:2003 and 2016 Medical Devices-Quality management systems – Requirements for regulatory purposes • ISO 14971:2007 Medical devices-Application

4 Copenhagen, Denmark 18-21 September 2017

• Harmonisation (with PQ Medicines/Vaccines/Vector Control

and MDSAP)

• Transparency (clarify rules and requirements)

• Adhering to set timelines (time to schedule, onsite and PQ

requirements).

• Current turn around time for the entire process is

• 350 - 270 days for full review

• 100 - 180 days for abridged

Objectives

Page 5: IVD Inspection Technical Updates• ISO 13485:2003 and 2016 Medical Devices-Quality management systems – Requirements for regulatory purposes • ISO 14971:2007 Medical devices-Application

5 Copenhagen, Denmark 18-21 September 2017

• PQDx_014 Information for Manufacturers on the Inspection of

Manufacturing Site(s)

• ISO 13485:2003 and 2016 Medical Devices-Quality

management systems – Requirements for regulatory purposes

• ISO 14971:2007 Medical devices-Application of risk

management to medical devices

• IMDRF and GHTF Documents

Reference and Guidance documents

Page 6: IVD Inspection Technical Updates• ISO 13485:2003 and 2016 Medical Devices-Quality management systems – Requirements for regulatory purposes • ISO 14971:2007 Medical devices-Application

6 Copenhagen, Denmark 18-21 September 2017

Assessment Types

Page 7: IVD Inspection Technical Updates• ISO 13485:2003 and 2016 Medical Devices-Quality management systems – Requirements for regulatory purposes • ISO 14971:2007 Medical devices-Application

7 Copenhagen, Denmark 18-21 September 2017

Full Assessment

Dossier review Site inspection Laboratory evaluation

Dossier incomplete

PREQUALIFICATION DECISION

Dossier complete

Dossier screening

Priority product

Yes

No

Maintenance of PQ Status

Page 8: IVD Inspection Technical Updates• ISO 13485:2003 and 2016 Medical Devices-Quality management systems – Requirements for regulatory purposes • ISO 14971:2007 Medical devices-Application

8 Copenhagen, Denmark 18-21 September 2017

Abridged procedure

Site inspection Laboratory evaluation

Priority product

Yes

No

Maintenance of PQ Status

PREQUALIFICATION DECISION

Review on-site

dossier aspects

Page 9: IVD Inspection Technical Updates• ISO 13485:2003 and 2016 Medical Devices-Quality management systems – Requirements for regulatory purposes • ISO 14971:2007 Medical devices-Application

9 Copenhagen, Denmark 18-21 September 2017

• Fully implemented quality management system (design &

development, manufacturing including quality control, storage,

distribution)

• Risk management to meet ISO 14971:2007

• Product stable to meet "harsh" conditions (hot, wet, dry, dusty)

• Products undergoing prequalification must be in routine

manufacturing

• Sufficient capacity to ensure reliable delivery

Requirements for Inspection

Page 10: IVD Inspection Technical Updates• ISO 13485:2003 and 2016 Medical Devices-Quality management systems – Requirements for regulatory purposes • ISO 14971:2007 Medical devices-Application

10 Copenhagen, Denmark 18-21 September 2017

• Fully implemented quality management system (design &

development, manufacturing including quality control, storage,

distribution)

• Meets ISO 13485:2003 requirements with the transition to 2016

version underway

• Competence of personnel

• Work environment (determined and established)

• Quality control processes follow risk management results, quality

control plan established, performance tested according to claims in

instruction for use

• Storage conditions, temperature and humidity, validated for

intermediates, components and kit, real time data required

Quality Management System

Page 11: IVD Inspection Technical Updates• ISO 13485:2003 and 2016 Medical Devices-Quality management systems – Requirements for regulatory purposes • ISO 14971:2007 Medical devices-Application

11 Copenhagen, Denmark 18-21 September 2017

• Risk management to meet ISO 14971:2007

• Throughout product lifecycle

• Risk management for product realisation

(design, manufacturing, storage,

transportation), user and patient

• Risk management file

• Risk management plan

• Risk analysis

• Risk evaluation and control

• Residual risk acceptable?

Risk management

Page 12: IVD Inspection Technical Updates• ISO 13485:2003 and 2016 Medical Devices-Quality management systems – Requirements for regulatory purposes • ISO 14971:2007 Medical devices-Application

12 Copenhagen, Denmark 18-21 September 2017

• Product stable to meet "harsh" conditions (hot, wet, dry, dusty)

• Transportation studies (simulate "worst" conditions)

• Long term stability at limiting conditions

• In-use stability studies (open vial)

• Data to support all claims available on-site

• Note: product labelling (component, kit and shipping box)

Product Stability

Page 13: IVD Inspection Technical Updates• ISO 13485:2003 and 2016 Medical Devices-Quality management systems – Requirements for regulatory purposes • ISO 14971:2007 Medical devices-Application

13 Copenhagen, Denmark 18-21 September 2017

• Transfer from R&D to production completed

• Established and evaluated suppliers

• Validated processes (acceptance ranges determined, in-process controls established)

• Trained personnel (requirements determined, training plan, records)

• Standard batch sizes

• Established "out-of-specification" process

• Batch manufacturing records established (include all manufacturing information, full traceability of material and equipment)

Routine Manufacturing

Page 14: IVD Inspection Technical Updates• ISO 13485:2003 and 2016 Medical Devices-Quality management systems – Requirements for regulatory purposes • ISO 14971:2007 Medical devices-Application

14 Copenhagen, Denmark 18-21 September 2017

Inspection Process

Stage 1

Plan

Stage 2

Inspection

2 rounds CAP

Ready for

Inspection

Compliant

(<7 level 4 NC)

(Seek techn.

assistance)

Recommendation for

PQ

No

Yes

Yes

No

Dossier Screening

Dossier Review

List of

questions

Compliant?

2 rounds CAP

Yes

No

No

No

Terminate

Yes

Terminate

Page 15: IVD Inspection Technical Updates• ISO 13485:2003 and 2016 Medical Devices-Quality management systems – Requirements for regulatory purposes • ISO 14971:2007 Medical devices-Application

15 Copenhagen, Denmark 18-21 September 2017

• Application

• Dossier review (QM documentation part)

• Inspection Cycle:

• Evaluation of readiness for inspection (stage 1) • Desktop of additional documentation (Certificates, recent audit

reports, quality procedures, SOP, summary of sold product...)

• Stage 1 inspection (1 inspector day to inspect state of QMS implementation, facility, competence of staff, critical suppliers incl. outsourced activities, internal audit and management committment / review)

• Initial (Stage 2) Inspection

• Special inspection (confirm implementation of CAP); onsite inspection, if required

• Re-Inspection (risk based, after 3-5 years)

Onsite Inspection

Page 16: IVD Inspection Technical Updates• ISO 13485:2003 and 2016 Medical Devices-Quality management systems – Requirements for regulatory purposes • ISO 14971:2007 Medical devices-Application

16 Copenhagen, Denmark 18-21 September 2017

Abridged Inspection

Page 17: IVD Inspection Technical Updates• ISO 13485:2003 and 2016 Medical Devices-Quality management systems – Requirements for regulatory purposes • ISO 14971:2007 Medical devices-Application

17 Copenhagen, Denmark 18-21 September 2017

• Aim:

• To avoid duplication

• Reduce time

• Reduce cost

• When:

• If a stringently assessed regulatory version is submitted for

prequalification

• If a non-stringently assessed (rest of world) regulatory

version of the product is submitted for prequalification

assessment but a stringently assessed regulatory version

also exists (no difference between the two versions)

Page 18: IVD Inspection Technical Updates• ISO 13485:2003 and 2016 Medical Devices-Quality management systems – Requirements for regulatory purposes • ISO 14971:2007 Medical devices-Application

18 Copenhagen, Denmark 18-21 September 2017

• Stringently Assessed

• Approved by a GHTF founding member regulatory authority and assessed at a level comparable to that required by WHO

• Competent Authorities from the Member States of the European Union • Directive 98/79/EC on in vitro diagnostic medical devices

• Associated Notified Bodies

• FDA

• Health Canada

• Japanese Ministry of Health, Labour and Welfare

• TGA

Page 19: IVD Inspection Technical Updates• ISO 13485:2003 and 2016 Medical Devices-Quality management systems – Requirements for regulatory purposes • ISO 14971:2007 Medical devices-Application

19 Copenhagen, Denmark 18-21 September 2017

PQ Stage

Full assessment

Abridged assessment

Dossier review Yes No

Site inspection Full Inspection Abridged inspection (information

package requested)

Laboratory evaluation Yes Yes

Full and Abridged Inspections

Page 20: IVD Inspection Technical Updates• ISO 13485:2003 and 2016 Medical Devices-Quality management systems – Requirements for regulatory purposes • ISO 14971:2007 Medical devices-Application

20 Copenhagen, Denmark 18-21 September 2017

• Less time spent on site

• Fewer inspectors (usually one inspector and one technical

expert)

Objectives of Abridged Inspections

Page 21: IVD Inspection Technical Updates• ISO 13485:2003 and 2016 Medical Devices-Quality management systems – Requirements for regulatory purposes • ISO 14971:2007 Medical devices-Application

21 Copenhagen, Denmark 18-21 September 2017

Element Required documents

Quality

Management

System

Quality Manual

Staff organigram

Change control procedure

Complaint handling and vigilance procedure

Audit report of most recent regulatory inspection/audit

Current certificates

Product Labelling (IFU, component labels and box labels)

Photographs of kit, box including contents, kit components

and accessories

Manufacturing

Floor plan

Manufacturing flowchart including in/process control points

List of significant suppliers (including type of supply)

Outsources processes

Required information – Full and Abridged

Inspection

Page 22: IVD Inspection Technical Updates• ISO 13485:2003 and 2016 Medical Devices-Quality management systems – Requirements for regulatory purposes • ISO 14971:2007 Medical devices-Application

22 Copenhagen, Denmark 18-21 September 2017

• Inspection team determined

• Communication with manufacturer (suitable inspection dates,

required documentation)

• Manufacturer to agree on the inspection team (Brief CVs

provided)

• Inspection plan provided one to two week prior to the

inspection

Inspection planning

Page 23: IVD Inspection Technical Updates• ISO 13485:2003 and 2016 Medical Devices-Quality management systems – Requirements for regulatory purposes • ISO 14971:2007 Medical devices-Application

23 Copenhagen, Denmark 18-21 September 2017

• Opening meeting, end of day discussions, full transparency

• Open exchange of information between WHO and

Manufacturer throughout the entire process

• Inspection and tour of the site to review the manufacturing

process

• Manufacturing of the WHO product is required

• Accessibility to all requested documents and records

• Sampling process with risk based emphasis

• Review and confirmation of raw data related to the dossier

submission including all validations, stability studies and

performance data

The onsite Inspection

Page 24: IVD Inspection Technical Updates• ISO 13485:2003 and 2016 Medical Devices-Quality management systems – Requirements for regulatory purposes • ISO 14971:2007 Medical devices-Application

24 Copenhagen, Denmark 18-21 September 2017

• Closing meeting to discuss any findings

• A list of findings is left onsite for the manufacturer to begin

CAPA preparation

• A report is issued within 30 days of the site inspection unless

otherwise informed.

• Grading of any nonconformities is independently reviewed

before the final report is released

End of Inspection

Page 25: IVD Inspection Technical Updates• ISO 13485:2003 and 2016 Medical Devices-Quality management systems – Requirements for regulatory purposes • ISO 14971:2007 Medical devices-Application

25 Copenhagen, Denmark 18-21 September 2017

• Reports are complied by the lead inspector

• Approval and release of the report is by the WHO authorized

approver

Post Inspection

Page 26: IVD Inspection Technical Updates• ISO 13485:2003 and 2016 Medical Devices-Quality management systems – Requirements for regulatory purposes • ISO 14971:2007 Medical devices-Application

26 Copenhagen, Denmark 18-21 September 2017

• Required to be submitted within 30 days of receipt of report

• Root cause analysis

• Correction

• Corrective action

• Timeline and responsible person/department

• Evaluation of the effective implementation of the

corrective action

• Two rounds of CAPA are allowed

Corrective action plan

Page 27: IVD Inspection Technical Updates• ISO 13485:2003 and 2016 Medical Devices-Quality management systems – Requirements for regulatory purposes • ISO 14971:2007 Medical devices-Application

27 Copenhagen, Denmark 18-21 September 2017

• Based on the GHTF Model

GHTF/SG3/N19:2012

‘Quality management system – Medical devices – Nonconformity

Grading System for Regulatory Purposes and Information

Exchange’.

Grading nonconformities - Levels 1 to 5.

Grading of nonconformities

Page 28: IVD Inspection Technical Updates• ISO 13485:2003 and 2016 Medical Devices-Quality management systems – Requirements for regulatory purposes • ISO 14971:2007 Medical devices-Application

28 Copenhagen, Denmark 18-21 September 2017

Grading is a two-step process:

Step 1: Grading matrix

The clauses of the ISO 13485 standard are divided into two categories

1. Indirect QMS impact: ‘ISO 13485:2003 clauses 4.1 – 6.3:

• enablers for the QMS processes to operate

• considered to have indirect influence on medical device safety and performance

Starts at Level 1.

2. Direct QMS impact: ‘ISO 13485:2003 clauses 6.4 – 8.5:

• direct influence on design and manufacturing controls

• have direct influence on medical device safety and performance.

Starts at level 3.

How the grading works

Page 29: IVD Inspection Technical Updates• ISO 13485:2003 and 2016 Medical Devices-Quality management systems – Requirements for regulatory purposes • ISO 14971:2007 Medical devices-Application

29 Copenhagen, Denmark 18-21 September 2017

Step 2: Escalation Rules – raises NC up one level

• subsequent inspection - same finding

• absence of documented process

• nonconforming product on the market

e.g. a Level 3 nonconformity left uncorrected will

automatically be escalated to a Level 4 nonconformity at a

subsequent inspection.

Note: Fabrication of information / data is graded as Level 5

and the inspection can be terminated.

Page 30: IVD Inspection Technical Updates• ISO 13485:2003 and 2016 Medical Devices-Quality management systems – Requirements for regulatory purposes • ISO 14971:2007 Medical devices-Application

30 Copenhagen, Denmark 18-21 September 2017

• If the following findings occur:

• One or more level 5 nonconformities or

• Seven or more level 4 nonconformities

• Result:

• Corrective action plan review

• Possible follow-up inspection

• Notice of Concern (NOC)

Determination of critically defective QMS

Page 31: IVD Inspection Technical Updates• ISO 13485:2003 and 2016 Medical Devices-Quality management systems – Requirements for regulatory purposes • ISO 14971:2007 Medical devices-Application

31 Copenhagen, Denmark 18-21 September 2017

7

35

11

25

14

33

0

5

10

15

20

25

30

35

40

Number of inspection Number of products reviewed

2017

2016

2015

Inspection statistics

Page 32: IVD Inspection Technical Updates• ISO 13485:2003 and 2016 Medical Devices-Quality management systems – Requirements for regulatory purposes • ISO 14971:2007 Medical devices-Application

Where to find information

32 Copenhagen, Denmark 18-21 September 2017

• Contact us by email

[email protected]

• Sign up for our mailing list

By emailing [email protected]

• Check our website

http://www.who.int/diagnostics_lab

oratory/evaluations/en/