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    Assessing Volunteers

    Contribution toDevelopment

    Donna KeherChief, Partnerships, Communications & Resources Mobilization

    Group

    IVCO Conference, Montreal, Canada

    16-19 September 2007

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    Background and Purpose

    Promoting volunteerism as a key component of human development

    Need to clarify the contribution of volunteerism to development

    IVSO Conference 2004 proposed that UNV develop a

    methodology, with other VIOs

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    Steering Committee

    AVI - Australian Volunteers International

    CCI - Canadian Crossroads International

    DED - German Development Service

    JOCV - Japan Overseas Co-operation Volunteers

    Skillshare International (UK)

    UNV - United Nations Volunteers

    VSA - Volunteer Service Abroad (New Zealand)

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    Process

    Feb. April 2006: Field tested in 12 countries

    Draft guidance note & feedback sheets

    June 2006: Validation workshop in Bonn

    Reviewed tools, further refined

    October 2006: Feedback to IVCO conference

    November 2006: Applied in UNV results workshop

    UNV Tsunami response

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    Key issues

    Contribution of volunteerism for development

    Key results

    How results are achieved

    The added value of volunteerism

    Factors that help or hinder the contribution

    Lessons from volunteering

    How lessons can enhance development planning

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    Important distinctions

    Outputs

    Short-term deliverables

    Outcomes

    Collaborative process

    Impact

    Long-term sustainable change

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    3 Questions1. What is the contribution made by the

    volunteer?

    Output/ outcome/impact

    2. How was this achieved? Validation

    3. What were the lessons learned? SWOT

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    Steps in the methodology

    1. Workshops with volunteers and beneficiaries

    Individual contributions

    2. National workshops, includes partners

    Aggregated data

    3. Workshops with other VIOs & partners

    Exchange findings, promote collaboration

    4. Globally (refining the methodology)

    Aggregate the data / lessons / research / plans

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    Examples of results

    GOALS OUTPUTS OUTCOMES LONGER

    TERM IMPACT

    GIPA (greater involvement ofpeople with AIDS) promoted indifferent sectors of society

    Greater involvement of PLHAs inimproving their access to basicsocial services

    Significant reduction in stigmaand discrimination of PLHAs

    Greater socialacceptance of PLHAs

    Capacity and confidence builtamong members of selectedcommunities in natural resourcemanagement and conservation

    Awareness and involvement ofcommunities in taking care ofnatural resources

    Reduction in povertyand environmentalprotection

    Participation of women in projectimplementation/ communityactivities promoted

    Capacity built among selectedwomen PLHAs

    Changed perception about abilityof women to be involved/participate in development.

    Greater involvement of womenPLHAs in improving access to

    care, treatment and other supportservices.

    Greater involvementof women indevelopmentactivities

    Improvements inhealth

    Environmentalsustainability

    Gender Equity

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    Value added

    Systematic knowledge of the contribution of volunteerism fordevelopment

    Awareness of volunteering and its role in development

    Sharing experiences and lessons

    between volunteers and partners (capacity building)

    Wider recognition of volunteers and their work

    Greater volunteer perspective (bigger picture)

    Flexible methodology can adapt to context

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    Resources needed

    apply~ $77,000 (US)Money (for consultants, travel,workshops, etc.)

    apply380 peoplePeople in workshops (local,

    national, with VIOs)

    ~ 40 daysConsultants on-site

    apply3-6 monthsIn-house preparation,

    consultation, logistics,reviews

    1 yearDevelop & field-test

    Implementevelopment

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    Challenges

    During workshops:

    Different concepts of volunteering

    Specifying soft aspects

    motivation, adaptability, knowledge of local context

    Distinguishing outputs, outcomes, impactClaiming credit beyond actual contributions

    Involving beneficiaries, partners, other stakeholders

    Aggregating data:

    Country-specific, context-specific

    Different quality, language of workshop reports

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    Lessons learned

    Workshops

    Advance planning

    Train facilitators

    Minimum 2 days (allows analysis)

    Improve partner buy-in

    Translate into local languages (tools, notes)

    Avoid jargon

    Adapt / simplify the methodology (e.g. steps)

    Better if volunteers are in assignments for 2 years+

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    Going Forward

    UNV results workshops (Oct.- Nov. 2007)

    capture aggregate contributions of volunteers

    Project evaluation exercises

    Before evaluation teams visit

    Additional Use

    Exit reports of individual volunteers UNV inputs to UNDP country reviews

    Share experiences with other VIOs

    further enhancement

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    For further details

    Caspar MerkleEvaluation Specialist

    [email protected]

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    THANK YOUHANK YOU

    Donna KeherChief, Partnerships, Communications & Resources Mobilization

    Group

    [email protected]