It’s More Than an Interview

Laura JonesAdmissions Special Projects Coordinator

The Sullivan University System

Melissa LoweDirector of Human Resources

The Sullivan University System

Define

Advertise

Screen

References

Offer

Onboard

Measure

The Sullivan University System

The Sullivan University System

7 locations 8,000 students 1,250 employees 170 admissions staff

Define

Advertise

Screen

References

Offer

Onboard

Measure

How We Acquire Talent Human resources Supervisor empowerment

Admissions Special Projects Coordinator

Hiring

Training

Evaluation

Compliance

Laying the Groundwork Job description SWOT analysis Determine the process

Casting the Net Be careful what you ask for Networking

› Employee Referrals› Feeders Companies

Sources› Company job board› Internet, Internet, Internet

Casting the Net Mass target job boards

› Monster.com, careerbuilder.com Niche job boards

› Higheredjobs.com, forprofit.edu, Dice.com Social media

› Groups› Individual networkshttp://www.youtube.com/watch?v=dA5Fn_Q10Tk

Remember What You are Looking For

Screening (not interviewing)

Resume review› Minimum requirements› Red flags

Questionnaires Phone

› Unscheduled › Brief, but targeted› Explain the position at the end

Interviewing Multiple! Who gets involved? Behavioral interviewing Team interviews

Team Interviews

Team Control Structured

Open feedback Matrix

Other Ways to Evaluate Tours Assessments Auditions/Job Preview

References DO THEM! Social Media

› Consistent, defined, removed Read between the lines Former supervisors

Making the Offer Personal Written Inviting

Onboarding Half of all senior level hires fail in the

first 18 months Half of all hourly workers leave new

jobs in the first 120 days

http://www.youtube.com/watch?v=1i338pTsurY&feature=youtube_gdata_player

Onboarding Quick tips:

› Be prepared on the first day› Have a checklist for your supervisors› Team welcome› Mentoring programs

Measure Your Success Performance assessments Exit interviews

Measure Your Success Turnover

› Divide number of voluntary separations by average number of people employed, then multiply by 100. (40/200=.2*100=20%)

› 2011 turnover rate for the educational services industry was 25.5 percent

› JOLTS databases at www.bls.gov/jlt

Define

Advertise

Screen

References

Offer

Onboard

Measure