its innovations in public transport (26nov)

8/10/2019 ITS Innovations in Public Transport (26Nov)

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Asian Development Bank, Manila 26th November 2014

Innovations in Planning, ITCS

& RTPI, Ticketing & Fare

Management Solutions

Your Partner for ITS Solutions

Paul Gwynn, Managing Director, INIT Asia-Pacific, Singapore

Chair UITP ITSI Committee & UITP Policy Board Member


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2 11/26/2014 INIT GmbH

Experience Counts

INIT Company Presentation

More than: 30 years innovation in public transport

400 satisfied customers

100 ITCS/RTPI systems 200 planning/dispatching systems

50 ticketing systems

40,000 vehicles

3,000 TSP installations


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3 11/26/2014 INIT GmbH

Global References

Oslo/Norway

1,400 vehicles

Rheinbahn/Via/Germany

1,100 vehicles

Stockholm/Sweden

2,300 vehicles

New York City/NY

2,200 vehicles

Vancouver/BC

1,600 vehicles

Montral/QC

1,900 vehicles

Dubai/UAE

1,900 vehicles

Seattle/WA

1,400 vehicles

Denver/CO

1,500 vehicles

Houston/TX

1,300 vehicles

Luxembourg

1,100 vehicles

Portland/OR

1,100 vehicles

Dublin/Ireland

1,100 vehicles

Bavaria/Germany

3,100 vehicles

Dresden/Germany

1,000 vehicles

Unmatched experience in implementing ITS systems > 1.000 vehicles for PT



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Management of init AG

4 11/26/2014 INIT GmbH

From left to right:

Achim Becker,

COO

Bernhard Smolka,

CFO

Dr. Gottfried Greschner,

CEO

Dr. Jrgen Greschner,

CSO


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Supervisory Board

5 11/26/2014 INIT GmbHINIT Company Presentation

From left to right:

Drs. Hans RatFormer Secretary General of the

UITP

Hans-Joachim RhligFormer CFO Zblin AG

Ulrich SiegFormer deputy chairman of the

Hamburger Hochbahn AG


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6

Global Presences

11/26/2014 INIT GmbH

INIT Inc. Vancouver/Canada

INIT Inc. Montral/Canada

INIT Inc. Chesapeake/USA

INIT Ltd. Nottingham/UK

init AG / INIT GmbH / initplan GmbH Karlsruhe/Germany

INIT AG Schaffhausen/Switzerland

INIT Oy. Helsinki/Finland

INIT Pte. Ltd. Singapore

INIT PTY LTD Brisbane/Australia

initperdis GmbH Hamburg/Germany

INIT FZE. Dubai/UAE

Sales and service points

Headquarters and subsidiaries



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Headquarters in Karlsruhe

INIT Firmenprsentation 11/26/2014 INIT GmbH


8/918 11/26/2014 INIT GmbHINIT Company Presentation

INIT Asia-Pacific Office, Singapore

International Business Park - German Center

Incorporated November 2012


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Number of Employees

9 11/26/2014 INIT GmbH

2014

470 Employees

0

100

200

300

400

500

1985 2012




Company Revenue & EBIT

46.8

56.065.0

81.0

88.7

97.3 100.1

7.2 8.011.8

15.1 20.4 17.3 17.7

2007 2008 2009 2010 2011 2012 2013

RevenueEBIT

(in Mio. Euro)

Revenues more than doubled since 2007

Revenues more than tripled since 2004


11/9111INIT Firmenprsentation 26.11.2014 INIT GmbH

Sales per Region

2011 2012

Germany

22,4 %

Rest of Europe

14,4 %

North America

48,0 %

Other Countries

15,2 %

Rest of Europe

21,8 %

Germany

31,4 %

North America

39,6 %

Other Countries

7,2 %


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Innovations & Leaderships

11/26/2014 INIT GmbHINIT Company Presentation

1997

2002

2007

2007

2010

20112012

2013

Object oriented

ITCS design New on-board computer

Windows XP Embedded

Driver console

navigation

Multi-client-

capable control

system

On-board

transfer

informationHosting solution

for software

systemsAndroid on-board

computer app for on-

demand transportation

iPhone, Web

app, Social

Media in

passengerinformation

1999

VoIP for

radio system

2005

Touch Screen

Driver console


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INIT the leading integrated

solution provider

The Future of Mobility



Integrated Solutions


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Planning & Dispatching



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3 Levels Of Public Transport Service


Political- General Requirements

- Frequency,

- Start and End of Service

Authority- Create Timetable and Tender Routes

- Invest in infrastructure (Stops, Ticketing, ITCS)

Operator- Responsible for vehicles, drivers and dispatching


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Operational Process

11/26/2014MOBILE-PLAN & MOBILE-PERDIS

Planning: MOBILE-PLAN Dispatching: MOBILE-PERDIS

JourneyPlanning ITCS

Ticketing

Multimedia

PassengerCounting

VehicleMaintenance

ITCS

HR System

Accounting

Statistics

PublicSchedule

PocketSchedule

BlockStatistics

Block List

DutyStatistics

DriverInstruction

Employeerequests

Rotation Mix

Vacation Plan

Month Plan

Statistics

Pull-In/Pull-out list

SalaryInformation

EmployeeInformation

Cost CenterInformation

Interface

Import/Exp

ort

Outputs

Timetable Blocks Duties Long-term Mid-term Short-term


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24

Planning & Dispatching

Statistics

Intermodal Transport Control System (ITCS)

Timetable Block Duty RosteringPersonnel

Dispatching

Vehicle

Dispatching

Planning: MOBILE-PLAN Dispatching: MOBILE-PERDIS



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LOOP NCT Nottingham (Route 35)

Planned Trips Blue

Statistical Trips Red


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26

Contracting Process Chain


Time-

table

Authority Operator

Blocks

ITCSContractor

Payment

MOBILE-

Statistics-

Blocks

Duties

Dispatching

online

LOOP


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Ticketing and

Fare Management

The Future of Mobility


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28 11/26/2014 INITTicketing & Fare Management

User-friendly services

Automated clearing house function for correct distribution of revenues

Seamless integration of the ticketing solution into the INIT Operations

Control & Real-Time Passenger Information

Compliance with international standards such as VDV-KA, ITSO or Calypso

within one integrated system

Meets a wide range of country-specific requirements

Better customer service and greater passenger numbers thanks to easy-to-

use ticketing solutions

Solutions for the entire ticketing spectrum: paper tickets, smart cards,

mobile tickets, barcode tickets, controlled boarding technology, and check-

in/check-out systems that automatically select the best price


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History

2001 Mhlheim a. d. Ruhr

OberhausenBremen

Bremerhaven

Herne-Castrop-Rauxel

65 vehicles, ec

150 vehicles, ec400 vehicles, ec + e-tic

70 vehicles, ec + e-tic

56 vehicles, ec

2002 Oldenburg

Gotha


110 vehicles, ec

2003 Wesermarsch

W. Giese

Osnabrck

Delmenhorst



22 vehicles, ec


2004 Fulda

Ldenscheid

40 vehicles, ec


2005 Bremen, Oldenburg,

Bremerhaven, BOB

Dortmund

Grafschaft Hoya

500 vehicles, one ticket used across 3 cities, Postpaid

/ best price / check in

240 vehicles, ec

22 vehicles, ec


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History

2007 Trent Barton, UK

DB Regio Bus Bayern

Metro Tasmania

330 vehicles, Check-in/Check-out (MIFARE and ISO

14443 Type A and B), CiCo3,100 vehicles (MIFARE, ISO 14443 Type A and B, ISO

15693, Legic, AlWa-Card, Passau-Card)

ec + e-tic + Ci

220 vehicles, Ci

2009 VVO and ZVON,

Saxony

900 vehicles (MIFARE , ISO 14443 Typ A and B, ISO

15693, Legic, AlWa-Card, Passau-Card),

ec + e-tic

2010 Environment

Canterbury, NZ

Hertfordshire County

Council, UK

305 vehicles (MIFARE and ISO 14443 Type A and B),

ec + e-tic

500 vehicles, full integration of ticketing in AVL/RTPI

(ITSO and 2D barcode)2011 SACOG, Sacramento,

CA

> 500 vehicles (Connect Transit Card), multi client

with 7 county consortium, 600 bus validators,

176 platform validators


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History

2012 Salzburg, AT

Portland, OR

Nottingham City

Transport, UK

Kinchbus, UK

110 vehicles, integrated ticketing

700 vehicles, developed and deployed TransferPrinter (PRINTmobil) to TriMet bus fleet

340 vehicles (ITSO and closed loop ticketing

including account management)

50 vehicles (Ticketing and AVL/RTPI system),

account management, season and multi passes

2013 Turku, FI 260 vehicles , ID-based ticketing

2014 Austin, TX

TriMet Portland, OR

Partnership with Bytemark, mobile ticketing

713 vehicles, contactless smart card & smart

tickets

Legend:

CiCo Check-in / Check-outec Euro-ATM card

Paycard contact smart card

e-tic electronic ticketing

C t d F t F C ll ti


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Current and Future Fare Collection

Standard and Technologies


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PROXmobil2

Features

Supports all variations of e-ticketing

Convenient and intuitive way by a large

and colorful touch screen Supports boarding control and future

credit card based applications

according to the EMV standard

Best price selection automatically

Passenger Terminal -

Improved boarding times

Boarding control

Check-in / check-out

Prepaid systems

Automatic fare calculation

VDV-KA, ITSO, Calypso

On-board or at platform


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Combi-Antenna

WLAN/GPS/GPRS

WLAN3G

Typical vehicle hardware configuration

LAN

Desfire &

Mifare UltraLight C

2D barcodes

EMV payments

IO

serial

IO

Audio

CAN

serial

USB

Ticketing & Fare Management 38

Emergency button

Internal signs

External signs

- Odometer

- Door contact

- Ignition signal

- Power

WLAN

GPS

3G

Desfire &

Mifare UltraLight C

2D barcodes

EMV payments


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Back-office Software

MOBILEvario Ticket Management


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Ticketing & Fare Management

MOBILEvario Ticket Management

and Clearing System

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Modular architecture, individual systems can be specifically tailored to fit the needs

of any transportation system and be extended at any time

Enables comfortable post-processing of sales data as well as pre-processing for the

accounting export

Comfortable logs and statistics provide a quick overview of the revenue situation

Central management of all products, sales devices, vehicles,

Web based application, no local software installation necessary


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41 11/26/2014 INIT GmbH

Vario Modules Vario Modules

Fare Management Financial Settlement

Revenue Management Driver Terminal

Debtor Management Student Subscription Management

Device Data Importer Statistics and Evaluation

Customer Relationship Management Form Designer

Web Page Admin Tool

Best Price Master Data Manager

MOBILEvario User Modules



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MOBILEic / IMS services

Person/module administration

- CRM

- Debtor (sales personnel) management

- System User administration

- Travel cards / driver cards

Tariff management

- Manage product/travel passes and their

properties such as calendars, fare matrices,

ticket layouts

Device Data Importer (DDI)

- Sanity checks

- Fraud managementListmanagem

ent

-Actionlists

-Auto-loadlists

Revenue management

- Sales control, statistics

Reporting

- Reports engine/design tool

(Vario VASA-CR)

- Based on crystal reports

WEB portals

- Content

Management

System VarioCMS

Customer service

- VarioCSW

42Ticketing & Fare Management 11/26/2014 INIT

MOBILEvario Overview

MOBILEvario

Field devices

Mobile Ticketing

- GlobeSherpa (TOM)

Customer systems: ERP (MUNIS), GIS data, etc.

ReportsData export

VarioSL


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Vehicle

Validator

Platform

Validator

COPILOTpc,

MDT & Router

PROXmobil

PROXstation

InspectorDevice

43

Integration of Payment Systems

Customer WEB

portal

Customer web portal

for smartphones

First Data

Other 3rd Party services

Retail network,

TVM network,

Parking , Other 3rd

Party

systems

Customer RelationshipManagement (VarioCSW)

Customer Store

External Retail POSTerminals

Enghouse IVR

system

Internet

LTE/3G

LTE/3G

Ethernet

MMIS

MOBILEsymon

AMPS

Web

Services

API

API API

API

API

Web

Services

Data

Warehouse

Payment

Gateway

ISO8583

API

MOBILEvario


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Hard Cash

Pre-paid cards

Post-paid through billing

Vouchers (2D Bar-codes)

Gift cards

VISA

Master Card

Google wallet

NFC44Ticketing & Fare Management 11/26/2014 INIT

Supported payment methods

MOBILEvario Payment methods

All common payment methods in one system


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Object oriented software design and development

Scalable, Distributable, Configurable

User-friendly interactions and easy access

Supports Oracle and MS SQL Server

Multi-client-capable background system

Complete, simple system control

System interfaces

Payment methods

All ticket types

Various public services (e.g. Parking or Taxi)

45Ticketing & Fare Management 11/26/2014 INIT

System benefits

MOBILEvario Benefits

One system for all


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46 11/26/2014 INIT GmbH

ITCS - MOBILEsymon

INIT-products and Third-party-products

Complete ITCS (via MOBILEguard)

IT (via Solarwinds)

Bus-devices

Communications system

Monitored Systems

Jira (Issue Tracking System)

Creating, resolve, re-open a Ticket

Sending e-mails

Remote maintenance of the INIT OBCs

Export Interfaces


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Collects notifications from the system

All alerts are visible in the application

Alarms can be triggered

47 11/26/2014 INIT GmbH

ITCS - MOBILEsymon

E l


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Examples

Ti k i Vid


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11/26/2014 INIT GmbH49Ticketing & Fare Management

Ticketing Video


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VVO d ZVON S


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Along with the implementation

of a regional ITCS system in theGerman state of Saxony, a

complete sales technology

upgrade was required by 19

companies of the two public

transport associations: the VVO

organization for the Oberelbe

region, and the ZVON

organization for the Oberlausitz-

Niederschlesien region. The new

INIT solution enables the sale of

all tickets for the regions served

by both associations.

Hendrik Wagner

VerkehrsverbundOberelbe GmbH

VVO and ZVON Saxony

51 11/26/2014 INIT

19 companies,one ticketing system


T t B t / Ki h B H UK


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11/26/2014 INIT52Ticketing & Fare Management

Smartcard-Ticketing-

System-MANGO/Kinchcard with

Smart ETM and validator

Multi client capable ticket

management to support

complex capping (daily,weekly and monthly) and

intern / auto topups

Integrated into NCTs

hosted multi client

capable AVLC / RTPIsystem (ITCS) via GPRS

Support of Nottingham's

ITSO based CityCard

Trent Barton / Kinch Bus Heanor, UK

350 Buses

M t T i AU


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Smartcard Ticketing

System

Data download via WLAN

Automatic vehicle

localization

Ticket management and

clearing system

Data evaluation and

analysis system

Metro Tasmania, AU

220 Buses3 Depots

30 Ticket Agencies

E i t C t b NZ


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E-Ticketing using

Proximity-Technology

Ticket printer with on-

board computer

functionality

Communication via GPRS

Retention of existing

Metrocard

Environment Canterbury, NZ

304 Vehicles1 Ferry

buswatchnz.blogspot

N tti h Cit T t UK


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Hosted multi client capable

AVLC /RTPI System (ITCS)

TAIT MPT1327 with Tait Net

Data Solution

Audio and visual on-board

passenger information withlive CCTV stream integration

EMV prepared Smart Card

validator for acceptance of

ITSO based Nottingham City

Card, 2D bar codes andDesfire based Easy Rider

card

Fully integrated planning

chain

Nottingham City Transport, UK

340 Buses340 Buses


Cit f T k Fi l d


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Intermodel Transport

Control System

Real Time Passenger

Information

Mobile data and

ticketing terminals

Real-time ID-based

ticketing (no card

application)

Driver managementsoftware

Traffic Signal Priority

City of Turku, Finland

260 Buses


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58


formerly CAD/AVL


Integrated Solution


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Integrated Solution

Integrated Solution Video


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60Ticketing & Fare Management 11/26/2014 INIT GmbH

Integrated Solution Video

Operations Control


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61 11/26/2014 INIT GmbH

Operations Control

MOBILE-ITCS effectively addresses

your challenges.

Monitoring

Dispatching Measures

Schedule Adherence ComparisonTools - measures

Radio interfaces

Interfaces

Mobile Workstation


ITCS architecture

The ITCS system elements


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62

MOBILE-ITCS

Intermodal Transport and

Control System

Dispatching Measures

MonitoringMobile Dispatcher

Interfaces

WinBus, Seasam, Axentia

Radio interfaces 3G ToolsSchedule Adherence

Comparison

ITCS architectureThe ITCS system elements


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ITCS Intermodal Transport Control System


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26.11.2014 INIT GmbH64

ITCS Intermodal Transport Control System


ITCS Operational Control Centre


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Integrated handling of dispatch measures (CASR)

65

ITCS - Operational Control Centre

Dispatch measure are available from context menu for easy

and fast use

Vehicles are informed automatically using condensed message

over data radio

No need for voice communication to inform the drivers about

the measure

All system changes are done automatically

Passenger information signs are updated automatically (e. g.

remove trip from display, add an additional trip on display)

ITCS monitoring

ITCS Views on Operations


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66

g

Graphics

GIS: Geographical Information System Graphic line view

Online statistics

Graphical time table

Schematic net view

Status display

Block display

Block / route list Vehicle list

Time table display

List of detours

Event list

Tables

ITCS - Views on Operations

Real Time Performance Indicators


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Real Time Performance Indicators

Real time statistics for operational

performance

Time schedule adherence per route

Shows average, minimum and

maximum delays

Including effected vehicle(s)

Other Performance Indicators

comprise:

- Automatic passenger counts

bus loading / peak loading

- Scheduled trips operated

- Bus break down

- and others


ITCS - Route Management


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ITCS - Route Management

Create, edit and delete routes

In OCS data provision system

-> MOBILE-PLAN

to compensate data import

from planning system

In OCS real time system-> MOBILE-ITCS

ad-Hoc planning for e.g.

replacement traffic

Access controlled byUser Management


ITCS dispatching, scheduling

ITCS - Tools


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Schedule supervision

Connection protection (o) Planned detours

Additional trips

Block assignments

Cancel trips

Short turn/curtailment

Supervision of the schedule

Supervision of turning times

Log-On Monitoring/Supervision

Depot in and out supervision

DispatchingConnection protection

ITCS - Tools

Curtailment / Short-Turn


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Curtailment / Short Turn

Short Turn

Curltailment

Curtailments areused to shorten

a route due toaccidents, police

actions, toomany vehicles at

a stop, etc.

This measure can becarried out for the late

running vehicle to catch-up its schedule


Headway control


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Headway control

The aim of this measure is an equal spacing between the buses.

10 min. 10 min.15 min. 5 min.

Stop sequence

Headway time

has priority over schedule

deviation in case ofcontradictory values

5 minutes earlyPerfect headwaytime distance




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72



Pre-Assignment

Point

(Early Green Clearanc e)

Main Assignment

Point

Stop Assignment

Point

(Near Side Dwell)

Clear Assignment Point

(Extended Green Reduc t ion)

Connection Protection Process


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Connection Protection Process

Route A

Route B

A connection protection scenario is comprised of feeding vehicles(feeder) and taking vehicles (taker). Information provided from ITCS is

mainly for the taker (e.g. waiting time if the feeder is late).


Online Diversion


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Planned route is

blockedPlan Diversion


Detour Management


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75 11/26/2014 INIT GmbHINIT Tender Presentation for LTA

Detour Management

Automatic functions when activated:

New sequence of stops in ITCS central and

vehicle

Modify destination sign on the bus

Adjusted passenger information in the bus

(audio visual)

Update of Real-time information signs at stops

Reflection in Real Time data interfaces (SIRI)


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Operations Control & RTPI


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Statistics recorded by the

system for the period 20092011 indicate that [with the

implementation of the

integrated ITS system] bus

adherence to timetables rocked

from 16% to 80.5%, and the

number of cancelled trips

plummeted from 13% to 0.8%,which resulted in a drastic fall in

the number of complaints by

customers from 500 to only four

complaints filled per month.

Adel ShakeriDirector of Transportation

Systems RTA Dubai

Published at Gulf News March 30,2013

Operations Control & RTPI

78

Bus services punctuality rateincreased to 80 %


Real Time Passenger Information (RTPI)


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g


The RTPI system elements


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80

The RTPI system elements

JourneyPlanning VDV-Siri-Interface

ITCS RTPI

Mobile web sites /

web applications

Mobile tagging (QR code)Smartphone apps

Augmented reality

Web sites including Google Maps

RSS feedsSocial Media (Facebook, Twitter)

Vehicle

Stop

Planning


Vehicle Display - PIDvisio


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Vehicle Display PIDvisio

20 TFT passenger information

screen

Designed for public transport

Optional data elements

Arrival estimation

ticker text

Infotainment

Transfer information

interchange information

Connection protection

81 11/26/2014INIT GmbHINIT Company Presentation

BUS STOPPING Route 28 BilboroughPi k Li


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14:25BBC News : Hong Kong beat Singapore in the World Cup final 6 - 4

BUS STOPPING

Victoria Centre

ParliamentStreet

Cathedral

Canning

Circus

Pink Line

Intermodal real time departures


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83

(Layout 3a1)

3 sep tember -12.30 u

618

46

LeyenburgRijswijk De Schilp

Zoetermeer JavalaanLeidschendamLeidsenhage

12.3412.55

13.1113.24

Hobbemaplein

Tramvertrektijd

u kunt overstappen op:

kom in deze bus! HTM wenst u een

richting

Bus

RR

Tram

(Layout 3a1)

3 sep tember -12.30 u

618

46

LeyenburgRijswijk De Schilp

Zoetermeer JavalaanLeidschendamLeidsenhage

12.3412.55

13.1113.24

Hobbemaplein

Tramvertrektijd

Overstappen op:

kom in deze bus! HTM wenst u een

richting

Bus

RR

Tram

Bus/tram

Intermodal real time departures


Bus Arrival Time Estimation


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Bus Arrival Time Estimation


Mobile/Web presentation layer


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Trip planning

Real-time information

Bus stop location and walk navigation

Mobile ticketing with 2D bar codes

/ p y

Passengers:


Analyzing & Optimizing


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y g p g




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Accurate data - informed decision making.

Detailed analysis of operations using high-quality data and intelligent

algorithms

Flexible reporting and analysis options by simple change of parameters

Direct feedback of results from statistical analysis to the planning tool

Precise automatic passenger counting with MOBILE-APC

Integration with business intelligence systems



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INITs Automatic Passenger

Counting technology delivers

credible data that provides an

excellent basis for marketing

service planning and scheduling

decisions. In addition, INIT has

supported RTD with outstanding

customer support over the

years.Jonathan Wade Regional Transportation

District, Denver/Colorado

y g p g

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Precise passenger counting precise data




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90

MOBILEstatistics - Understanding the day-to-day service via performance

indicators and further analyses.

Overall view of fleet management and vehicle data

Tables, diagrams and dashboards including performance indicators

Map display

Export to MS Office

Web based application

Business Intelligence Data


Reporting - Charts


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11/26/2014 INIT Asia Pacific Pte.Ltd.91

p g

Passengers transported per Route



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Thank you

for your attention

www.initag.com

[email protected]
mailto:[email protected]:[email protected]

its innovations in public transport (26nov)

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