itinerary management

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Mantic Point White Label Itinerary Management Mobile apps email online itineraries social duty of care traveller support

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Post on 28-Nov-2014

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Bring together and manage all the ways your customers can access your products and provide them with a consistent, valuable and up to date view of their trip

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Page 1: Itinerary management

Mantic PointWhite Label Itinerary Management• Mobile apps• email • online itineraries• social • duty of care traveller support

Page 2: Itinerary management

White Label Itinerary Management – Consistent User Experience & Management

Mobile email

Online Duty of Care

• Itinerary monitoring • Flight status alerts• Travel tools• Ancillary product sales• Cascading corporate brands

• Agency Template driven. • Cascading corporate brands• Ancillary product sales• GDS data• 3rd party booking system support

• Agency Template driven. • Cascading corporate brands• Agency navigation• GDS data• 3rd party booking system

support

• Agency filters and rules • Select communities• Review impacted

itineraries• Manage Communication• Full reporting package

Page 3: Itinerary management

Client experienceAvailable on Apple, Android, BB, Mobile Web

Itinerary Viewer

Flight Status

Single Registration

Weather Forecast

Flight Check-in

Airport Guide

Currency Converter

Destination Guide

Offline Mode

Add a trip/itinerary item

Traffic Alerts

Itinerary Updates

Event Guide

Integrated withyour GDS

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Client experience

Trip listingby specificcorporate orgeneric agencybranding

Synced to GDS, mid, back office

Client branding

Summary pageassets changebased on tripstage

Client contentarea within app

Page 5: Itinerary management

Client experience

Itinerary listing

Synced to GDS

Client branding/imagery

Client contentarea within app

Page 6: Itinerary management

Client experience

Traveller offeredonline check inwhen available(based on carrierrules)

5 day weatherforecast

Page 7: Itinerary management

Client experience

Search, book and pay in app(holidayextras)

Other providers possible

Destination andevent guidesfor time atlocation

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Client experience

Select event tobe added to itinerary

Map location ofevent

Other contentproviders possible

Event autoadded to itinerary

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Duty of Care Communication

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Options screen

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Community Communication

Proactive travel communication moduleto keep travellers informed and reduceinbound calls

Identify individual travellers who may be at risk and respond tothem before they know its an issue

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Community filter

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Community filter

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Message summary

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Agency customers affected by delays/cancellations

Delay impact severity controlled by agent, delay, cancelation, alternate flights

Information and communicationoptions;

Detailed status updateContact options(email/SMS/push)Audit update

Traveller communication

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Affected traveller detail

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Client Branding and Content Management

Page 18: Itinerary management

Client Branding and Content Management

Page 19: Itinerary management

Client Branding and Content Management