itil for those who dont have the time
DESCRIPTION
Captures the Basic stuff in ITILTRANSCRIPT
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Alex D Paul
Product Manager
ITIL For Those Who Don’t Have The Time
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ITIL – A Quick Backgrounder
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ITIL – Collective Knowledge
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ITIL Versions – What is right for me?
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ITIL V2
Red Book Blue Book
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ITIL V3
Core ModulesCore Modules
ITIL V3 recommends BSMITIL V3 recommends BSM
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How ITIL V3 relates to V2
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ITIL Process and Software
Train StaffTrain Staff
Consultants to design processConsultants to design process
Purchase and Implement Software
Purchase and Implement Software
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After Training - Where Do I Start?
Too m
uch of
informatio
n
Too m
uch of
informatio
n
ITIL V3
Pink Elephant Certification
ISO 20000
ITIL Process consultants
Pink Elephant Certification
ITIL V2
ITIL software products
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ITIL Process and Software
Mostly, this is the part where you get robbedMostly, this is the part where you get robbed
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What People think about ITIL
ComplicatedComplicated Not for SMBsNot for SMBs ExpensiveExpensive
But Common Sense is made expensiveBut Common Sense is made expensive
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In Reality
Customers Consultants400 Euros per
day
Consultants400 Euros per
day 100 k Euros Annual Fee100 k Euros Annual Fee
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Complex Software
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Take a minute to think
ITIL is free but why should software be so expensive?
What are my options?
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Get Your AnswersRun a comparison and get your own answers
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Get The Complete Picture
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Thank YouI should try writing ITIL V4