itil certification the new-age course to boost your it career!
TRANSCRIPT
ITIL, an acronym for Information Technology Infrastructure Library, is a framework to
standardize the planning and execution of IT services all across the globe. The main objective is
to encourage IT to become a mainstream business provider rather than a backend support
system. An ITIL training certification enables you a ensure quality and economic work delivery
for any organization across the IT industry you are working for.
Tracing the history of ITIL
The ITIL framework can be traced back to the 1980s when different companies implemented a
diverse range of tools, methods and techniques in delivering data services to customers. To
avoid this decentralization and to acknowledge the significance of the IT sector, the UK
Government initiated ITIL.
It was initially started off as a comprehensive set of books that would serve as guidelines for an
efficient and economic functioning of It services and management. They cover the following
areas-
Introduction to ITIL
Service Management
Service Support
Service Delivery
Application Management
Security Management
Software Management
In the present market, ITIL is recognized as the most important framework to align IT practices
worldwide in a single standard. It is the reason why MNCs have gained such momentum in the
past few decades.
A brief overview of the subject-
The ITIL framework has a life cycle that consists of five components. These form the skeleton
structure of IT services and management.
1. Service Strategy
2. Service Design
3. Service Transition
4. Service Operation
5. Service Improvement
Thus, to become an avant-garde IT exponent, a certification in ITIL is mandatory. It might land
you with a five digit salary job in the top most MNC of the world!
What is an ITIL training certificate course?
The ITIL certification course emphasizes on the specific processes helpful in efficient designing,
planning, management and execution of services. At the end of the course, you will have better
insights into the importance of service management, both for the company and customers.
The course has a four structure division- Foundation, Practitioner, Intermediate, Expert and
Master.
1. Foundation-
This entry level course forms the base of the whole ITIL structure. There are no pre-requisites,
and any IT enthusiast (college graduate, Team Lead, Project Manager, System Analyst, Delivery
Manager and anyone similar) is eligible to enroll for the foundation course.
It mainly covers the following areas-
Service Lifestyle
Selected Processes
Selected Roles
Technology and Architecture
Service Management
2. Practitioner-
After the basic course, completing the practitioner certification will enable an IT professional to
adapt and apply the various ITIL concepts in the organization. It is important for achieving
higher credentials.
3. Intermediate-
This level of ITIL course study is divided into two modules- Service Lifestyle and Service
Capability which further include a thorough assessment of strategies and designs.
The next levels are the master and expert certification, to purse which you require a minimum
of 17 credits from the foundation to intermediate level. However, once you successfully
complete the ITIL training certification, job and business opportunities are manifold!