iTicket POS

Mobile Tickets

Leaders in integrated theme park ticketing, Timeshare Gifting, Point of Sale, Inventory, Vouchers, Enterprise management tools

Attraction Tickets

Integrations Point of Sale

TM

OverviewEasily handle complex sales, iTicket POS is renowned for its powerful integrated ticketing features with Orlando’s premiere theme parks.

This enterprise solution can be used at gift rooms, call centers, a guest service desk, or OPC centers.

At the point of sale a touch screen is used with a receipt printer and cash drawer that will track the premium issued.

Your guests will start enjoying your facility faster and more efficiently with iTicket POS.

ScenariosIn this review we will go through the following scenarios:1.Sell 2 SeaWorld Adult tickets using “Hot Keys”2.Sell a group of 6 Wonderworks tickets with manually entry 3.Sell 2 Adult Medieval vouchers using Lookup product

catalogue4.Splitting a receipt5.Refund6.Reprint receipt

Scenario 1:Using Hot KeysA young couple comes to the counter and is ready for a day at

SeaWorld. In this scenario you use the Hot Keys to complete the order.

Using the hot keys select SeaWorld

Select the SeaWorld Button

The SeaWorld package of 2 Adults is now in your order and ready to be tendered.

**End Scenario **

Scenario 2:Manual EntryA group comes to the counter and is ready for the adventure at

Wonderworks. Use code P844T to fulfill this group order. Since it is a group order, you will give them a discount of $10 off per ticket.

The product code is P844T, add this product by selecting Add

The product code is P844T, add this product by selecting Add

Using keypad enter in the code P884T

Using keypad enter in the code P884T

Select OK

Now select the quantity, select 6

Select OK

Now your item has been added to the order. Since they ordered 6 lets give a discount of $10 off per ticket.

Select the item…

Select Discount

Using the keypad, enter 10

Select OK

You have now successfully added your group order and discount.

** End of Scenario **

Scenario 3:BrowseCustomer comes to the counter and wants to go to a dinner show. After speaking with the customer, you recommend the Medieval Times Dinner show for him and his wife. You will use the Look Up screen to make your selections.

Select the Lookup Button from the top navigation bar.

Since you are not sure where this ticket, select Categories

Select Dinner Show

Select Medieval Times A

Now select the quantity, select 2

Select OK

You now have added 2 Medieval times to your order

** End Scenario **

Scenario 4:Splitting TenderMany times a guest will want to split how they are paying for their

tickets. This scenario you split the tender between Room Charge and Cash.

Using the keypad enter 75

Now select cash

Now you can put the balance to Room Charge, Select Room Charge

Using the keypad enter room number 2442

Select OK

With amount due at 0 select Finish to complete the sale. End Scenario

Scenario 5:RefundEarlier you sold a couple medieval times tickets. They have changed their mind and now no

longer wish to go and would like a refund. They split tendered the original sale, and now want it all returned as cash.

Select Refund

Select Transaction to bring up the keypad

Using keypad enter in 22.

Select OK

Select Proceed

Press Select Item

Select Edit Amounts

Select Cash refund amount

Using Keypad enter 108

Select OK

Select Process Refund

** End Scenario **

Scenario 6:Reprint receiptThe guests that came in earlier today lost their receipt and would like a copy of it. Issue them

a reprint of their receipt.

Select View Records

Select Order Records Shift

Locate the transaction

Select the transaction

Select Reprint Receipts

** End Scenario **

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