itella russia general presentation 2015 en

Itella RussiaCompany Presentation

Table of contents

2015

• Posti Group

• Group result in 2014

• Group network

• Itella in Russia

• Experience in Russia

• Locations in Russia

• Scope of services

• Contract logistics

• Warehouse services

• Basic services: storage & handling

• Supplementary services

• Security

• IT system (WMS)

• Warehouse facilities in Russia

• Moscow facilities

• Regional facilities

• Transportation services

‒ Road freight

‒ LTL and X-Dock

‒ Fulfillment and “Last Mile”

‒ Sea freight

‒ Rail freight

‒ Air freight

• Customs Clearance via partners

• Solutions for Industries

• Corporate responsibility and compliance

• Quality and environment

• Itella Vision 2020

• Contact information

Itella in Russia2

Posti Group

• Since 1638, former Finland Post Corporation

• 370+ years of unique corporate history

• Services:

− Postal services

− Logistics services

− eCommerce services

− Financial process services

• Posti Group in figures

‒ Turnover: € 1,859 mio (2014)

‒ Operations: 11 countries in Eurasia*

‒ 23,000 employees (2014)

2015 Itella in RussiaItella in Russia3

Itella is part of Posti Group Corporation

Group result in 2014

2015 Itella in Russia

industryThe best workplace Facilities

Regional Facilities

4

Key figures for Posti Group Jan-Dec 2014 Jan-Dec 2013

Net sales, EUR million 1,858.7 1,976.8

Operating result (non-IFRS), EUR million* 50.8 50.5

Operating result (EBIT), EUR million 5.8 9.9

Average number of employees 24,617 27,253

* Non-IFRS = before non-recurring items

Posti network

2015

• Helsinki

• Lahti

• Kotka

• Tampere

• Turku

• Oulu

• Kuopio

• Stockholm

• Jonköping

• Borås

• Oslo

• Kristiansand

• Bergen

• Stavanger

• Hvidovre

• Kolding

• Risskov

• Vilnius

• Klaipeda

• Kaunas

• Riga • Tallinn

Finland Sweden Norway Denmark Lithuania Latvia Estonia

Itella Logistics Agent

Itella in Russia

Itella’s network in Russia

• St. Petersburg

• Moscow

• Rostov-on-Don

• Novorossiysk

• Samara

• Ekaterinburg

• Novosibirsk

• Vladivostok

45 warehouses in 8 countries with total

area 1 million m²

5

Table of contents


• Posti Group


• Group network









• Security

• IT system (WMS)

‒ Warehouse facilities in Russia




‒ Road freight

‒ LTL and X-Dock


‒ Sea freight

‒ Rail freight

‒ Air freight

• Customs Clearance






6

Itella in Russia

Foundation

• In Russia since 2006

• In 2008 acquisition of “National Logistics Company”

(“NLC” – on the market since 1995)

Offices and employees

• Around 3,500 employees

• 9 offices in Russia

Facilities and certificates

• 16 “A class” warehouses with total area of 512,000 m²

• ISO 9001 and 14001, TAPA

Full service range

• Contract logistics (storage and handling)

• Road, air, sea, rail freight and Intermodal deliveries

• Services for eCommerce

• Customs clearance via partners

Industry expertise

• Extensive industry expertise (automotive spare parts,

DIY, FMCG-food and non-food, fashion, consumer

electronics, pharmaceuticals, manufacturing, etc.)


19 years of experience in Russia


Construction of the 1st NLC Warehouse in Moscow

Launch of pharmaceutical storage service

Initiation of freight forwarding services

Certification ISO 9000:2001

Construction of first regional terminal in Novosibirsk

Regional expansion to Vladivostok, Samara, Yekaterinburg and Rostov-on-Don

Acquisition by Itella

Launch of domestic and international services

Itella Russia became an independent business group within Itella

Air freight, LTL services and logistic solutions for e-commerce

1995-1999

2000-2004

2005-2007

2008-20102010-2014

Itella - Market leader from 15,000 pallets to 515,000 m² in only 19 years

8

Organizational structure


Warehouse

production

Engineering

group

Project

department

Education

department

Client support

Sales and

development

Marketing and PR

Airfreight

Sea freight and

intermodal

Vehicle fleet

Road delivery

Operation

department

20 employees

Competence

center

Transport

department

205 employees

Technologies

department

Purchasing

department

6 employees

Quality

department

11 employees

HR

department

45 employees

IT department

50 employees

Economic

security

250 employees

Financial

department

40 employees

Legal

department

25 employees

Production

department

2000

employees

General Director,

Nikolai Voinov

Business

development

department

20 employees

Itella in Russia9


Locations in Russia

Our offices and warehouses are located in all major regions of Russia.

10

Rostov-on-Don SamaraEkaterinburg

Novosibirsk Vladivostok

St. Petersburg

Moscow

Novorossiysk

Warehouse + office

Operational office

Scope of services

2015

• International and

domestic road

transportation

• Full Truck Load (FTL)

• Less Truck Load (LTL)

• Consolidation and

deconsolidation services

• Customs clearance via

partners

• Cargo insurance

• Wide geographical

coverage

• International inbound

and outbound air freight

• Door-to-door Express

delivery throughout

Russia

• Domestic air delivery

across Russia


partners

Transport

Sea and intermodalAir freightRoad freight Rail freight

• Safe storage

• Special temperature

storage

• Cargo handling at

warehouse

• Supplementary

services

• 24/7 security

Contract Logistic

Warehousing

• Short-sea service ex.

Europe to Russia

• Deep-sea to Russia via

Baltic ports

• Intermodal service ex.

China and South-East

Asia to Russia via Far

East sea ports

• Oversized and heavy

cargo transportation


partners

• FCL and LCL domestic

services

• Shipping in full rail

wagons (68 tons

capacity)

• Oversized and heavy

cargo transportation


partners

Itella in Russia11

Table of contents


• Posti Group


• Group network









• Security

• IT system (WMS)





‒ Road freight

‒ LTL and X-Dock


‒ Sea freight

‒ Rail freight

‒ Air freight







12

Contract logistics

• Warehousing services

• Handling services

• Wide range of supplementary services

• 16 warehouses across Russia (512 000 m²)

• All warehouses class “A”

• Around 3,500 employees

Our advantages

• Advanced expertise in various product groups

since 1995

• Biggest 3 PL operator in Russia

• Warehouse coverage across entire Russia

• Advanced infrastructure to run complex

operations

2015

Itella provides full range of services for development and

running of supply chains

Itella in Russia13 Itella in Russia

Basic services: warehousing

and handling

Warehousing

• Warehousing services to meet temperature

conditions according to customers’ need

• Address storage (rack, floor, mezzanine, fine-

meshed storage)

• Oversized and heavyweight cargo storage

• Cross-docking operations

Handling

• Loading – unloading of palletized and bulk goods

• Labelling in Russian

• Usage of RF terminals

• Stock control: periodical count, cycle count,

claims investigation

• Picking by pallet, case, unit

• Picking of sets and kits

• Reports for customer (optionally EDI interfaced)

2015 Itella in Russia14 Itella in Russia

Supplementary services

Pre-sale preparation

• Co-packing

• Stickering and Labeling

• Preparations of various sets and kits

Special multifunctional 4-th tiers mezzanine area

• Storage of small units and expensive units

• Picking by piece

• Various replenishment schemes

• Retail orders preparation

• Handling of fashion, retail, expensive watches,

expensive cosmetics

2015 Itella in Russia15

Supplementary services

Co-Packing Operations

• Gift sets assembly

• Polyolefine or PVC cover

• Polyfilm cover

• Package sealing and banners

• Promotional displays production

• Labeling

• Binding with Glue gun

• Shrinkable film cover

• Banding

• Change of content: kitting


Security

• Check points along perimeter

• CCTV system providing overall view of the

facilities. Min 30 day retention of all CCTV

VCR tapes

• 24 hours 7 days a week

• Security control at access to the main office

and warehouse

• Sprinkler fire suppression system

Security is provided according to class “A”

standards


IT systems

Warehouse Management System

‒ PSI

‒ Advantics

‒ Manhattan

‒ EDI connecting with Oracle, SAP, JDE, etc.

FIFO, FEFO handling: by expiration dates, storage

terms, lot numbers, etc.

Assignment of tasks for each loader, radio

communication

WMS meets the latest class “A” standards.


Warehouse facilities in Russia


1. Terminal “Krekshino”

2. Terminal “Odintsovo”

3. Terminal “Khimki”

4. Terminal “Chernaya Gryaz”

5. Terminal “Pushkino”

6. Terminal “Domodedovo”

1. St Petersburg

2. Samara

3. Rostov-on-Don

4. Yekaterinburg

5. Novosibirsk

6. Vladivostok

Moscow facilities Regional facilities

430,000 m² 82,000 m²

Total warehouse area in Russia: 512 000 m²

19

Locations: Moscow region


1. Krekshino

2. Odintsovo

3. Khimki

4. Chernaya Gryaz

5. Pushkino

6. Domodedovo4

Itella covers all strategically

important directions and

has “Class A” facilities

nearby main highways.

• M4 - Don

• M1 - Minsk

• M10 - St. Petersburg

• M8 - ArkhangelskM4

M1

M10 M8

M5

Moscow2

1

3 5

6

20

Moscow region warehouses

2015

All warehouses feature:

• A-class, standalone, modern high-tech facility with different types

of goods warehousing and offices

• Sorting, labeling and packaging VAS

• 12 m storage rack, height up to 2,5 m

• 24/7 security, surveillance, video recording

• Full-risk insurance coverage

• Uninterrupted operations:

– 24/7 cargo processing

– Autonomous life support system (boiler installation, diesel

power-generation plant)

– Fire suppression system

– Automatic loading/unloading gates with hydraulic ramps

• WMS provides real-time processing of cargo storage and

transportation data and export/import of data between the

customer’s record-keeping system and the warehouse

management system

Krekshino (AB, C, 2A, K2K)

• Warehouse area 205 000 m2

• Mezzanine area 37 300 m2

• Office space 18 000 m2

Lesnoy




Pushkino




Domodedovo




Chernaya Graz



• Office space 600 m2

Khimki




21 Itella in Russia

St. Petersburg region warehouses


Shushary


• Mezzanine area 600 m2

Olgino


Warehouse feature:

• A-class, standalone modern high-tech facility with different types of goods warehousing and offices







– Autonomous life support system (boiler installation, diesel power-generation plant)


– Automatic loading/unloading gates with hydraulic ramps


transportation data and export/import of data between the customer’s

record-keeping system and the warehouse management system

22

2015 Itella in RussiaItella in Russia

Other regional warehouses

Rostov-on-Don Warehouse, Bataysk




Samara Warehouse



Ekaterinburg Warehouse




Novosibirsk Warehouse

• Warehouse area: 20 000 m2



• Direct rail access

Vladivostok Warehouse


• Mezzanine area 400 m2

• Office space: 800 m2

• Direct rail access

All warehouses feature:

• A-class, standalone modern high-tech facility with different types of

goods warehousing and offices







– Autonomous life support system (boiler installation, diesel

power-generation plant)


– Automatic loading/unloading gates with hydraulic loading ramps


transportation data and export/import of data between the customer’s

record-keeping system and the warehouse management system

23

Table of contents


• Posti Group


• Group network









• Security

• IT system (WMS)





‒ Road freight

‒ LTL and X-Dock


‒ Sea freight

‒ Rail freight

‒ Air freight







24

Transportation services

Itella provides international and domestic cargo transportation

services by all means of over-land, sea and air transport.

Road freight

Sea freight

Rail freight

Air freight

Our advantages

• Wide geographical coverage

• Efficient, high quality operations

• Wide expertise

• Highly qualified and committed team

• Individual approach to each customer


Road freight

– Transport options

• International FTL and LTL delivery

• Domestic FTL and LTL delivery

• Freight forwarding of goods

• Transportation of ADR сargo

• Thermo truck delivery

• Oversized cargo transportation

• Cross-docking operations

• Customs clearance via partners

• Final mile delivery

• Cargo insurance

• Preparation and documents control

• Temporary storage of road freight shipments

Full-Truck-Load (FTL)

Less-Truck-Load (LTL)



Vladivostok

Novosibirsk

Ekaterinburg

Samara

Moscow

Rostov-on-Don

RussiaSt. Petersburg

Novorossiysk

Nordic

countries

International

connections

from Europe

and CIS

International

connections

from Russia to

CIS

27

Road freightReliable road transport

• International and domestic Full Truck Loads (FTL)

• International and domestic Less than Truck Loads (LTL)

St Petersburg

Rostov-On-Don Samara

Ekaterinburg

Nobosibirsk

Moscow

Nizhny Novgorod

Kazan

Delivery Options:

• Door-to-door

• Terminal-to door

• Terminal-to Terminal

Itella Domestic LTL network

Itella Direct line hauls

300 km Delivery Area

2015 Itella Россия28

Itella designed and is developing LTL network based on

current infrastructure covering general cities in RU Regions

Itella in Russia

Departure Days: week 1

Mon Tue Wed Thu Fri Sat San Mon Tue Wed Thu Fri Sat San Mon Tue Wed Thu Fri Sat San

Delivery Days: week 1 Delivery Days: week 2

Looking to TRUCK sequence number customer may define available day of Departure and the day of Delivery

Itella delivers the LTL trucks twice a week from Moscow to Kazan by Mondays and Thursdays. The estimated time of arrival (ETA) to Customer is Wednesday at week 1 and Monday at week 2

Delivery from Moscow to Kazan

Example:

Delivery Schedule:

from Terminal to Receiver

1 2Voronezh

1Ekaterinburg

1

1

Kazan

Novosibirsk

Omsk

3

2

3

Rostov-on-Don 2

Samara

2

2

1

Surgut

St. Petersburg

Yaroslavl

1

2

2

2

3

3

2

1

1

1

1

1

1

1

2

2

4 5

1

1

1

2 3

2

1

1

2

1

4

2

2

5

1

3

2

2 3

2

2

3

X-dock process Itella (Regions)

Itella X-dock in MOW

Itella X-dock in Region

GOODS

PL, TORG-12

Supplier 2, 3…

Supplier 1

DC/customer WHS

Whs/DC

,

1

1

1а

23 4

5а

6

2. Goods handled at Itella warehouse

• Labeling

• Consolidation of shipments as per date of shipment

and schedule

3. Cargo delivered to regions according to adjusted transit times

4. Cargo prepared for sending to final consignee

• Itella plans delivery to consignee as per agreed time of

delivery

5. Door delivery at agreed time

• Lift up of goods by driver

(subject to agreement)

• Hand over of goods per number

of boxes excl. content

inspection

• Itella returns the customer set of

docs: packing list and TORG-12

1. Pick-up of goods at supplier warehouse/customer at

agreed time

• Loading by warehouse personnel

• Acceptance by № of boxes

• Packing list is provided by warehouse

• Possible hand over of TORG-12 with cargo

+ =

Stores

5

30

http://images.yandex.ru/yandsearch?p=1&text=itella&img_url=www.talendidkoju.ee/assets/companies/logos/9/large_itella_logo.jpg?1285949375&pos=42&rpt=simage




Delivery process to chain stores

Supplier 2, 3…

Supplier 1

WHS/DC

1

1

1а

2. Goods handled at Itella warehouse

• Labeling

• Consolidation of shipments as

per date of shipment and

schedule

• Cargo prepared for sending to

final consignee

3. According to adjusted delivery

time to each point Itella develops

route of delivery

1. Pick-up of goods at supplier warehouse/customer

at agreed time

• Loading by warehouse personnel

• Acceptance by № of boxes

• Packing list is provided by warehouse

• Possible hand over of TORG-12 with cargo

Itella X-dock Khimki

+ =

2

Delivery route 1

Delivery route 2

4. Door delivery at agreed time

• Lift up of goods by driver (subject to agreement)

• Hand over of goods per number of boxes excl. content inspection

• Itella returns the customer set of docs: packing list and TORG-12

Delivery route 3

43

31



Main Advantages of Itella service

• Goods to be prepared by WH at definite day/timeFixed Cut-off time & Days

• Easy planning of goods availability at consigneesFixed Transit Time

• Shipment will be delivered to agreed day and TIME SLOT to consigneeTime Definite delivery

• Shipments are delivered by Transportation Waybill (TN)

• Torg-12 can be delivered and returned in Docs packageDocument Flow

• Dedicated manager will provide with actual shipment delivery statusDelivery Process Control

• EDI with Customer’s ERP systemsIT integration

• For shipment under 30 mln. RUB value. Forwarding responsibility is appliedNo insurance needed

Itella Provide Quality delivery Service under REASONABLE and competitive RATE

Itella own LTL hub – X-dock WHS in Khimki

1 000 pallets places in racks, 2 000 m2 X-doc on-floor area, 500 m2 loading / unloading

area

3 gates for big trucks + rampant for 8 small trucks in front of the WHS / rampant for 3

big trucks at the back of the WHS

24/7 schedule, current productivity 15 000 boxes per day with possibility to extend

Sea freight & intermodal delivery


• Full Container Load (FCL)

• Non-containerized shipments (break-bulk)

• Intermodal (short-sea) service from Europe to

Russia

• Sea freight (deep-sea) to Russia via Finnish,

Baltic or Russian ports

• Intermodal service from China and South-East

Asia to Russia via Far East ports

• Oversized and heavy cargo transportation

• Customs clearance* in main Russian sea ports

*via partners


2015

Vladivostok

NovosibirskEkaterinburg

Samara

Moscow

St. Petersburg

Rostov-on-Don

China, South Korea,

Japan, Vietnam,

Hong Kong, Taiwan,

Malaysia, Indonesia

Sea Freight to South

Russian port

Novorossiysk

Sea Freight

to Baltic ports

Sea freight

Itella in Russia

Russia

Novorossiysk

• Full container loads (FCL)

• Non-containerized shipments

• Oversized and heavy cargo

34

Vostochny

Entry points concept: West/East


Russia

Moscow

St. Petersburg

Shanghai

China

FIN

SP

FR

DE

IT

UKPL

UACZAU

SL

HGCH RM

PTGR

BY

Transit Time: 30 days

SiberiaUral RFE

Vostochny

Itella delivers from Europe or South-East Asia by sea and road from

your partner to Moscow and other regions

5 800 km

7 500 km

Sea Freight: Full Container Load

Rail Freight: Container Train

East Flow

Samara

Novorossiysk

Sea Freight: Full Container Load

Road Freight: Full Truck Load

Road Freight: Container Delivery

North Flow



Vladivostok

35

Intermodal delivery


Irkutsk

Vladivostok

Novosibirsk

Ekaterinburg

Samara

Moscow

St. Petersburg

Rostov-on-Don

Russia

Vostochny

FCL & LCL rail freight

to final destinations

Novorossiysk

From Far East to Russia via Vostochny

and Vladivostok ports and Trans-Siberian

Railway

FCL transportation

from China and Far

East to Russia

Air Freight from

Far East across

all Russia

36

China-Russia inbound supply chain


RussiaMoscow

Shanghai

China

FIN

SP

FR

DE

IT

UKPL

UACZAU SL

HGCHRM

PTGR

BY

12

3

4Vostochny

Vladivostok

5

12

3

4

Novorossiysk

5

6

1 23

4

5

Sea Freight Shanghai - Port of Novorossiysk (FCL)

Delivery to Moscow by truck/container chassis (FCL)

1

2

3

4

5

Customs clearance at port Novorossiysk

South gateway via Black SeaEast gateway via TSR

China: Delivery from factory to consolidation center

Sea Freight

1

2 Sorting and FCL consolidation in China

3

4

5

6

Shanghai - port of Vostochniy (FCL)

Customs Clearance at port of Vostochniy

Express Rail to Moscow (via Vladivostok, terminal)


Sorting and FCL consolidation in China

Rail Freight Vostochniy - Moscow (FCL)

Sea Freight

Customs clearance in Moscow (partner broker, terminal)

1

2

3

4

5

Shanghai - port of Kotka/Finland (FCL)

Delivery to Moscow by truck/container chassis (FCL)


Sorting and FCL consolidation in China

North gateway

via Baltic Sea


Rail freight

– Transport options• Full Container Load (FCL) domestic

• Less than Container Load (LCL) domestic

• Shipping in full rail wagons (68 tons capacity)

• Oversized and heavy cargo transportation

• Rail freight from Moscow to Siberia and Far

East

• Express Rail to Moscow from Far East via

Vladivostok terminal

• Guarding on the railway route

• Cargo tracking and tracing on all the route to

final destination

2015 Itella in Russia38 Itella in RussiaItella in Russia

Rail freight

2015

Vladivostok

Novosibirsk

EkaterinburgSamara

Moscow

St. Petersburg

Rostov-on-Don

• Rail transports can be arranged as wagon loads,

platforms, oversize and containers.

• Track and trace and full door-to-door capability

across Central Russia, Siberia the Urals

Itella in Russia

Russia

Novorossiysk

39

Air freight


• International inbound and outbound air freight

• Domestic air delivery

• Door-to-door Express delivery in 24-36 hours throughout Russia

• Direct and charter flights

• Consolidated flights

• Transit shipments

• Oversized cargo transportation

• Customs clearance* of airfreight shipments

• Flexible tariffs

• Individual customer approach

• Automotive spare parts, electronics and components, pharmaceutical products delivery expertise

*via partners


2015

Vladivostok

Novosibirsk

Ekaterinburg

Samara

Moscow

St. Petersburg

Rostov-on-Don

Russia

Air freight

Itella in Russia

• Special solutions

• Direct flights

• Consolidation service

• Wide domestic air coverage

China, Far East

Europe, USA

Nordic

countries

Novorossiysk

41

Table of contents


• Posti Group


• Group network









• Security

• IT system (WMS)





‒ Road freight

‒ LTL and X-Dock


‒ Sea freight

‒ Rail freight

‒ Air freight







42

Customs Clerance via Partners

Full customs clearance operations

• Carried out via selected reliable customs

brokers

• Import and export customs clearance in main

Russian entry points

Customs consulting services

• Assistance on all steps of customs clearance

process

• Assistance in obtaining certificates, licenses

and other required documentation

• Rich expertise in customs clearance of

consumer electronics, automotive spare parts,

clothes and textile, equipment, food and drinks,

DIY products.


Table of contents


• Posti Group


• Group network









• Security

• IT system (WMS)





‒ Road freight

‒ LTL and X-Dock


‒ Sea freight

‒ Rail freight

‒ Air freight







44

Solutions for industries

Itella has vast expertise in providing tailor-made

logistics solutions to companies from different

business sectors:

• Pharmaceuticals

• Consumer electronics

• Automotive spare parts

• Fast moving consumer goods (FMCG)

• Fashion

• Do-it-Yourself (DIY)


Table of contents


• Posti Group


• Group network









• Security

• IT system (WMS)





‒ Road freight

‒ LTL and X-Dock


‒ Sea freight

‒ Rail freight

‒ Air freight







46

Corporate responsibility

Itella is a reliable and open bearer of responsibility

Itella’s corporate responsibility principles are based on

• Values

– Succeeding with the customer

– Driving for improvement and innovation

– Taking responsibility

– Winning together

• Code of Conduct

- Compliance with laws and regulations, the applicable

principles of fair business, non-discrimination and

equal opportunity

- Avoidance of conflicts of interest

- Prohibition on unethical commercial practices

- Environmental responsibility

All Itella employees and partners comply with these

values and ethical principles.


Itella compliance system


Monitoring mechanisms

UN

Global

Compact

Itella Corporate

Responsibility Principles

Employee Code of Conduct

Current policies and monitoring mechanisms

Environmental certificates (ISO 14001)

Itella Mail Communication: http://www.itella.fi/liiketoiminta-alueet/viestinvalitys/

Itella Logistics: https://intraweb.itella.com/liiketoiminta-alueet/logistiikka/,DanaInfo=www.itella.fi+sertifikaatit.html

Internal audits

Review of key risk areas

Environmental policy

Procurement policy

Agreement on Ethics

Business Principles

Suppliers Code of Conduct

Equality program (Fin)

Itella

Values

Whistle blowing channels

Code of Conduct

• Web form: [email protected]

• Paper form: postal address

Day-to-day monitoring

Management and supervisors

Deviation monitoring

Support functions (finance, risk,

security, quality, etc.)

Compliance monitoring

• Compliance Controls

• Audit to confirm replies

Everyone

in Itella

Itella as a

company

48

http://www.unglobalcompact.org/AboutTheGC/TheTenPrinciples/index.html

http://www.unglobalcompact.org/AboutTheGC/TheTenPrinciples/index.html

http://www.itella.fi/liiketoiminta-alueet/viestinvalitys/

https://intraweb.itella.com/liiketoiminta-alueet/logistiikka/,DanaInfo=www.itella.fi+sertifikaatit.html

mailto:[email protected]

Table of contents


• Posti Group


• Group network









• Security

• IT system (WMS)





‒ Road freight

‒ LTL and X-Dock


‒ Sea freight

‒ Rail freight

‒ Air freight



• Corporate responsibility and Compliance




49

Quality and environment

Processing and distributing your goods in

a responsible way

We are committed to improving quality, safety and

the environment

• Quality management system

‒ ISO 9001 certificate

• Environmental system

‒ ISO 14001 certificate

2015 Itella in Russia50Itella in Russia

Table of contents


• Posti Group


• Group network









• Security

• IT system (WMS)





‒ Road freight

‒ LTL and X-Dock


‒ Sea freight

‒ Rail freight

‒ Air freight







51

Posti Group

– Vision 2020Easy, fast, reliable and responsible

Our Vision 2020

• Your first choice in logistics and e-Commerce services

Mission

• Our mission is to provide smooth flow of trade and ease of everyday life

Focus areas

• Safety and security

• Customer experience

• Operational efficiency

Strategic goals

• Offer high-value solutions to customers

• Become the logistics market leader in Russia through profitable growth

• Become important player in e-Commerce

• Be responsible employer for our workers


MEGATRENDS• Postal industry turmoil

• eCommerce explosion,

while consumer decides

• Russia as a growth market

• An era of slow growth in

Europe

STRATEGIC

GOALS• High value solutions

for customer

• Market leader with

profitable growth in

Finland and in Russia

• The engine of

eCommerce

• Step ahead in postal

industry transformation

• Best workplace

MISSIONOur mission is to provide

smooth flow of trade and

ease of everyday life.

CUSTOMER PROMISEEasy, fast, reliable and

responsible.

VALUESSucceeding with the customer

Driving for improvement

and innovation Taking

responsibility Winning together

Our vision 2020Your first choice in postal, logistics

and eCommerce services.

Services for

senders

Services for

receivers

Warehouse and delivery services

FOCUS AREAS• Safety

• Customer experience

• Operational efficiencyOpusCapita is an essential part of the Group,

with a role to increase shareholder value, and having its own vision.


Table of contents• Posti Group


• Group network





• Contract Logistics




• Machinery and equipment

• Security

• IT system (WMS)





– Road freight

‒ LTL and X-Dock


– Sea freight

– Rail

– Air freight








Contact information

Head office in Russia

143080, Russia, Moscow region

Odintsovo distr., Lesnoy Gorodok vill.

8 Energetikov St., build 3

Tel. +7 (499) 926 53 00

Fax +7 (499) 926 53 10

[email protected]

itella.ru

Facebook

LinkedIn


mailto:[email protected]

http://www.itella.ru/

https://www.facebook.com/itella.russia

https://www.linkedin.com/company/itella-russia?trk=top_nav_home


Smart Move

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