itc elearning 2016 donna simiele

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Refresh, Revise and Comply – A New Approach to Course Quality Donna Simiele| eLearning Technology Support Coordinator [email protected] SUNY –Niagara County Community College, Sanborn, NY www.niagaracc.suny.edu

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Page 1: ITC eLearning 2016 Donna Simiele

Refresh, Revise and Comply – A New Approach to Course Quality

Donna Simiele| eLearning Technology Support Coordinator [email protected] –Niagara County Community College, Sanborn, NYwww.niagaracc.suny.edu

Page 2: ITC eLearning 2016 Donna Simiele

About ME

eLearning Technology Support Coordinator/Instructional Designer for 3 years

Teaching undergraduate on campus and online courses for 14 years

Quality Matters / OSCQR Reviewer Open SUNY Center for Online Teaching

Excellence (COTE) Expert Instructional Designer Fellow

ncccelearning.com

Page 3: ITC eLearning 2016 Donna Simiele

About SUNY & NCCC

• 64 Campuses • 459,550 students• University Centers• University

Colleges• Technology

Colleges• Community

Colleges

Page 4: ITC eLearning 2016 Donna Simiele

Niagara Falls New York

Page 5: ITC eLearning 2016 Donna Simiele

About eLearning@NCCC

NCCC has been online for 16 years: 8 online programs, 2 online

certifications, 180 online &

blended courses/semester.

Page 6: ITC eLearning 2016 Donna Simiele

Open SUNY (Formally SLN)Open SUNY is a SUNY-wide collaboration that opens the door to world-class online-enabled learning opportunities. Open SUNY is not a new degree program or a new school; it’s a seamless way for you to access the courses, degrees, professors, and rich academics of all 64 SUNY campuses flexibly—wherever and whenever you want. For the first time, SUNY is delivering its renowned high-quality education with an unprecedented breadth of tools, services, and supports designed to help you be successful. With Open SUNY, you can look forward to:

Flexibility

Support

Experience

Simplicity

Excellence Access

Page 7: ITC eLearning 2016 Donna Simiele

COTEOpen SUNY - Center for Online

Teaching Excellence

SUNY has launched a new center that celebrates, connects, and grows effective online education practitioners across the SUNY system while also furthering our knowledge of the most effective teaching and learning practices in online education.

Questions about COTE can be sent to [email protected] 

Page 8: ITC eLearning 2016 Donna Simiele

Challenges with Student Success

Page 9: ITC eLearning 2016 Donna Simiele

Risk Factors for online success

Time of registration Poor advising Age Engagement and Course

Design Development Needs Gender Technical Factors/Business

Processes First-time e-Learning student Previous College Success- GPA Learning Styles

SUNY Directors of Distance Learning Environments

Page 10: ITC eLearning 2016 Donna Simiele

Student Success Approved Initiatives

1. New Quality Review Project Using OSCQR

2. eLearning Student Support Specialist3. Creation of eLearning student success

orientation (Blackboard Course) 4. LMS and technology workshops for

students5. IITG Grant – Building Accessible Content

in online courses using Universal Design methods

Page 11: ITC eLearning 2016 Donna Simiele

Moved from Quality Matters to OSCQR

Page 12: ITC eLearning 2016 Donna Simiele

Building OSCQR

OSCQR

Chico Rubric

SLN Best Practices

SUNY Office of General Counsel

Quality Matters

iNACOL

BlackboardCommunity of Inquiry

Seven Principles for Good Practice

The Adult Learner

Bloom’s Taxonomy

How People Learn

Open SUNY COTE

Page 13: ITC eLearning 2016 Donna Simiele

NCCC Quality Review Project

About the NCCC Quality Review Project The NCCC Quality Review process is a faculty-driven, collegial

course design review process. The rubric does not evaluate the faculty member or the faculty member’s content expertise.

The review makes use of the Open SUNY COTE Quality Review Rubric known as “OSCQR.”

This project will help NCCC maintain and enhance the quality of its online courses through a process of continuous improvement.

This review process is not a part of NCCC’s faculty evaluation process. It evaluates the online course itself. The reviewers evaluate the course before it goes live so that the focus is on the course design, not the faculty member or how the course is run.

The review process is completely voluntary.

Page 15: ITC eLearning 2016 Donna Simiele

Additional Checks Needed Accessibility Issues

Open SUNY OSCQR included an Accessibility Component

NCCC Required Materials Course Interaction

Page 16: ITC eLearning 2016 Donna Simiele

Moving Towards Compliance

Received a SUNY Innovative Instruction Technology Grant (IITG) With Grant Funding:

▪ Built a compliance checklist (based on Middle States, Higher Education Opportunity Act, and OSCQR Accessibility standards)

▪ Checked online courses for compliance issues▪ Sent findings to faculty ▪ Provided professional development sessions

based on findings

Page 17: ITC eLearning 2016 Donna Simiele

Elements Checked Required:

Course Interaction▪ Student-to-Student, Faculty-to-Student, & Student-to-Faculty

NCCC Disability Disclosure NCCC Academic Integrity Policy

Content Accessibility: Documents (Word, Blackboard, & PDF) Tables PowerPoints Non-Text Elements (images, tables, charts, etc.) Videos

Page 18: ITC eLearning 2016 Donna Simiele

SUNY Innovative Instruction Technology Grant (IITG)

Checked66 Courses 52 Faculty3 ReviewersApprox. 400 hours

Page 19: ITC eLearning 2016 Donna Simiele

FINDINGS

Page 20: ITC eLearning 2016 Donna Simiele

Types of Content Used

Docum

ents

Power

Points

Table

s

Non-T

ext E

lemen

tsLin

ks

Videos

3rd P

arty

Conte

nt0

10

20

30

40

50

60

7067

15

62 61 64

3844

Page 21: ITC eLearning 2016 Donna Simiele

Problems Found Documents

Font type, font size, colors Blackboard did not have a print function Documents were only offered in Word not PDF

PDF Some PDF files were hand written and scanned

Tables Blackboard does not have the ability to make

tables accessible – All docs with tables needed to be created in Word

Hyperlinks Showed URL not text, Alt Text was not provided

Page 22: ITC eLearning 2016 Donna Simiele

Problems FoundCont. PowerPoint

If narrated, they did not contain captions/transcripts

Layouts were often not used Images

Did not contain Alt Text Videos

Were not CC or transcribed

Page 23: ITC eLearning 2016 Donna Simiele

Professional Development for Compliance

Provided Individual Results to Each Faculty

One-on-One Sessions 30 Minute Mentor Monday’s

(Recorded) Open Compliance Sessions Accessibility Resources Progress Survey Sent (End of the Fall

semester)

Page 24: ITC eLearning 2016 Donna Simiele

Sessions Offered

13 Open Sessions 12 One-on-One Meetings6 30 Minute Mentor Sessions

(Recorded)

Page 25: ITC eLearning 2016 Donna Simiele

Compliance Training & Resources

Accessibility Training – Atomic Learning Videos (Total Watching Time 20 min.)

Self Evaluation (20 question Quiz)

Accessibility Resources Student Testimonials Tools and Techniques for

Improving Course Accessibility (Magna Commons)