it technicians and sfia in the raf

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IT T hii d SFIA i th RAF IT Technicians and SFIA in the RAF Nicki Risi The IET NRi i@th i t The IET NRisi@theiet.org Hillary A Taylor © Copyright Hillary Taylor 2007 Zumiya Consulting [email protected] 071114001

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Page 1: IT Technicians and SFIA in the RAF

IT T h i i d SFIA i th RAFIT Technicians and SFIA in the RAF

Nicki RisiThe IET NRi i@th i tThe IET [email protected]

Hillary A Taylor

© Copyright Hillary Taylor 2007

a y ay oZumiya Consulting [email protected]

071114001

Page 2: IT Technicians and SFIA in the RAF

A Common Language in SFIA

• The Story: RAF journey to update a technician trade using SFIAtrade, using SFIA

• Introduction• The Players• The Setting• The Project• Outcome Summary

© Copyright Hillary Taylor 2007

Outco e Su a y• Close

Page 3: IT Technicians and SFIA in the RAF

Introduction

RAFSFIA 3

SFIA 2RAF

EngineeringTechnician

N ICTOperational

New ICTTechnician

TechnologySkills

© Copyright Hillary Taylor 2007

Page 4: IT Technicians and SFIA in the RAF

RAF – Trade Group 4• Communications and Information Management

Systems Manpower Strategy Team (CISMST)– Responsible for ICT skills landscape throughout RAF

• Current Career Progression:Current Career Progression:

Op/Maint CIS IM

CIS Tech CIS

Op/Maint

SgtCplSelection Managers

CIS TechCIS Tech

SgtCp

© Copyright Hillary Taylor 2007

CIS TechCIS Tech

Page 5: IT Technicians and SFIA in the RAF

RAF – Trade Group 4• Transition To New Trades Using SFIA Profiles

SFIAObsolete Trades TG4 TradesTrade

Profiles CIS ManagerElectronicsT h i i

CIS Information Manager

Technician

CIS TechnicianC i tiCommunications

Operator

CIS Operator/Maintainer

© Copyright Hillary Taylor 2007

CIS Operator/Maintainer

Page 6: IT Technicians and SFIA in the RAF

The IET• Institution of Engineering and Technology• Formed from IEE and IIEFormed from IEE and IIE• Largest professional technology society (Europe)• Membership: 150,000, significant proportion in IS/ITMembership: 150,000, significant proportion in IS/IT• Founder Member of SFIA

– Mike Bridgefoot – SFIA Board DirectorMike Bridgefoot SFIA Board Director • Professional Qualifications: CEng, IEng, EngTech• Professional Networks, Career Manager, o ess o a et o s, Ca ee a age ,

Mentoring, Professional Registration, & more.

© Copyright Hillary Taylor 2007

Page 7: IT Technicians and SFIA in the RAF

Capability Management• Capability Management - Developing the

capabilities that feed business success - Developingcapabilities that feed business success - Developing organisational and employee competencies to align employees and … (from PA Consulting site).p y ( g )

• Capability Management translates the requirements of Defence policy into an approved programme that delivers the required capabilities, through-life, ... (aof.mod.uk strategy guide)

© Copyright Hillary Taylor 2007

Page 8: IT Technicians and SFIA in the RAF

Skill L d D iSkills Landscape Drivers -Broad Electronics to ICT

Network ControlStakeholders

Component

Network Control for Attack/Defence

Stakeholders

Networked Component

LevelReadiness

LegacyEquipment

Communications

W bF t iTraining

EquipmentRepair

M i t Troubleshooting

WebFast-moving

© Copyright Hillary Taylor 2007

Maintenance Troubleshooting

Page 9: IT Technicians and SFIA in the RAF

Skill L d D iSkills Landscape Drivers -Qualification AssessmentQ

UnderstoodUnderstoodOutside RAF

ICT TechStakeholders

Networked ICT Tech

IET(AssessmentM th d)

L

CommunicationsSFIA

Method)

DetailedUKSPEC

E T hLegacyEquipment

SFIAas Tool

DetailedStructure

Eng Tech

© Copyright Hillary Taylor 2007

Non-prescriptive

Page 10: IT Technicians and SFIA in the RAF

Eng Tech to ICT Tech Process

• Map 3 broad ICT streams to SFIAEvaluate job descriptions against SFIA• Evaluate job descriptions against SFIA

• Assess RAF job roles against SFIA• New Trade Group 4 defined• EngTech with RAF SFIA mapping• EngTech, with RAF SFIA mapping • RAF ICT Technician standard developed

© Copyright Hillary Taylor 2007

Page 11: IT Technicians and SFIA in the RAF

3 Broad RAF ICT Streams1. Follow Graduate/ Apprenticeship

2. Assist Entry Level

3: Apply Professional ICT Tech3: Apply Professional

4. Enable Leadership IEng

5. Ensure, Advise Senior Leadership CEng

6. Initiate, Influence Executive Leadership

7 Set Strategy Envision Directorship/Ownership

© Copyright Hillary Taylor 2007

7. Set Strategy, Envision Directorship/Ownership

Page 12: IT Technicians and SFIA in the RAF

CIS Technician SFIA MappingCIS Technician Only L2 L3 L4

Systems Installation/decommissioning X X

CIST

Systems Installation/decommissioning X XRadio Frequency Engineering X

CIS T h i i & I f ti MCIS Technician & Information ManagerContinuity Management X

IMProgramming/Software Development X XConfiguration Management X X

Change Management X XManagement and Operations X

© Copyright Hillary Taylor 2007

Management and Operations XCompliance Audit X

Page 13: IT Technicians and SFIA in the RAF

ICT Technician StandardA Use ICT Knowledge and Understanding to apply

technical and practical skills.B Contribute to the design, development, testing,

commissioning, installation, operation or g pmaintenance of ICT systems, products, processes, systems or services.

C Accept and exercise personal responsibility.

D Use effective communication and interpersonal skillsD Use effective communication and interpersonal skills.

E Make a personal commitment to an appropriate code f f i l d t i i bli ti t

© Copyright Hillary Taylor 2007

of professional conduct, recognising obligations to society, the profession and the environment.

Page 14: IT Technicians and SFIA in the RAF

Why use SFIA?

• Common Language• Need to respond to rapidly changing

technical environment• Need to satisfy/communicate with broad

range of stakeholders inside & outside RAFrange of stakeholders – inside & outside RAF• Transferable qualifications, roles, training,

d dstandards

© Copyright Hillary Taylor 2007