it success with agile development
Post on 18-Oct-2014
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Agility rules! This session shows how agile development and cloud computing deliver rapid innovation in record time. Join us and walk away with the know-how you need to use this development methodology to accelerate your IT project success.TRANSCRIPT
IT Success with Agile DevelopmentIT Professionals
Kirsten O. Wolberg, CIO, salesforce.comMindy Lieberman, VP IT Applications, salesforce.comNicola Dourambeis, Director Agile Delivery, salesforce.com
Safe HarborSafe harbor statement under the Private Securities Litigation Reform Act of 1995: This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-looking statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services.
The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for our service, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth, interruptions or delays in our Web hosting, breach of our security measures, the outcome of intellectual property and other litigation, risks associated with possible mergers and acquisitions, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our employees and manage our growth, new releases of our service and successful customer deployment, our limited history reselling non-salesforce.com products, and utilization and selling to larger enterprise customers. Further information on potential factors that could affect the financial results of salesforce.com, inc. is included in our annual report on Form 10-K for the most recent fiscal year ended January 31, 2010. This documents and others are available on the SEC Filings section of the Investor Information section of our Web site.
Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available. Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements.
Nicola Dourambeis
Director Agile Delivery,
salesforce.com
Agenda
Challenges of Growth at salesforce.com
Overview of Agile Methodology
IT Advantages of Agile and Force.com
Executive Perspective
Q&A
Unpredictable
completion of projects
or initiatives
Lack of Visibility
Resource Bottlenecks
Infrequent Customer Feedback
2000 2001 2002 2003 2004 2005 2006
Features Delivered per Team
Days between Major Releases
What did we do about it?
What is ADM?
ADM (Adaptive Delivery Methodology)
• Salesforce.com flavor of agile
• Scrum project management framework
• XP practices
• Based on Lean principles
What is ADM?
Simple
Self-organized,
empowered teams
What is ADM?Time-boxed, 30-day sprints
Daily, Verbal Communication
Transparency
2010
100+ agile teams
R&D, IT, Technical Operations & Marketing
Mindy Lieberman
Vice President IT Application
Development, salesforce.com
IT has some different challenges
Leverage the benefits of ADM
BV =
Agility * Productivity * Enablement
Level of Effort
Business Value
Make Business Partners your Allies
Early user acceptance testing
Sprint Reviews
Prioritize for Business Value
Bring Risk Forward
Deliver early
and often
Gain true visibility to progress
Self-organized Scrum Teams
Projects
PrioritizedBacklogs
Team Composition
Order to Cash Infrastructure Recruit to Retire Integration
Realign scrum teams annually
Shared Components Drive Developer Productivity
Multi-DeviceEnd User
AdministrationAccess Control
Database
Multi-LanguageMulti-
Currency
Web Services API
Reporting & Analytics
Workflow Engine
Page Layout Editor
A B D
C
Clicks Code
J2EE/.NET
80% 20%
20% 80%
Configure our components with clicks vs. building them form the ground up with J2EE or .NET code
The AppExchange Delivers a Better Way
1000+Pre-Integrated Apps
300+ Services
4000+Customer Reviews
Kirsten O. Wolberg
Chief Information Officer,
salesforce.com
• Program Management
• Product Management
• Release Management
• Technical Management
Key Management Roles
Key Processes
Outcomes
Business AlignmentAgilitySpeedQuality
Key Take Aways
ADM provides competitive advantage with predictability,
visibility and greater throughput
Large scale organizational transformations can
accelerate ROI
Power of Force.com paired with ADM can produce
immediate and dramatic results
Kirsten O. Wolberg
CIO
Mindy Lieberman
VP IT Application Development
Nicola Dourambeis
Director, Agile Delivery
Question & Answer
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