it services induction for xjtlu staff
TRANSCRIPT
IT Services Induction for XJTLU Staff
DECEMBER, 2017
MITS OFFICE
To Get Started:
• IT Resources on campus• IT Service on campus
Infrastructure:• Account\e-mail(账户\邮箱)• One card(一卡通)• Network Wi-Fi(无线网络wifi )• Storage(文件存储)• Computer labs(计算机实验室)• Photocopying/Printing(文印服务)• Multimedia in classroom(多媒体服务)
IT resources on campus
• Campus Account Credentials• Capacity up to 5GB• Single attachment max. 20MB• Password Security • Mail.xjtlu.edu.cn (Web Mail
login)
Account\E-mail
Email Spam• XJTLU email anti-spam system filters spam automatically• User will receive notification about quarantined suspicious
spam and decide whether to open the email in the quarantined area or not
• To access anti-spam web interface, please visit https://spam.xjtlu.edu.cn.
• Further details are available at: Email Anti-Spam User Guide
Tips for Information Security
• Create a strong password which includes numbers, symbols, capital letters and lower-case letters.
• Change your password regularly.• Keep your operation system up to date.• Keep virus definitions, engines and software up to
date.• Avoid Phishing scams – beware of suspicious
emails or attachments. Phishing email reminder• Back up your important data regularly.• Avoid visiting unknown websites or downloading
from untrusted sources.
Staff ID card• Borrow books in library（图书馆借书使用）
• Office door access（办公室门禁）
• Staff self-service printing（员工自助打印）
• Pay for canteen meals（餐厅消费）
• Take city bus and subway（城市交通和电子钱包）
Network Wi-Fi
Campus Wireless User Guide
10 registerable devices Support visitor registration
Intranet VPN
Allows staff to be able to access intranet resources off-campus
Two modes：- Web access https://sslvpn.xjtlu.edu.cn/ - Client software ‘Aventail VPN’ (Recommendation)
VPN User Guide
Google Access
In order to support teaching and learning needs of visiting Google, YouTube, staff and student can open the following website via CERNET IPV6 (China Education and Research Network) line on campus.http://www.fast.edu.cn/
Staff and student can also log in IPv6/Google via Guide website http://guide.xjtlu.edu.cn/
EduroamIt is a global Wi-Fi roaming service agreed by Wi-Fi roaming alliance of global educational and scientific research institutions.
Join the wifi for free in universities across the whole world whoever provides the eduroam service as well, with your XJTLU campus credentials only. (XJTLU users are prohibited to join the eduroam service in XJTLU)
One difference from Wi-Fi login on campus is you have to use your username followed by @xjtlu.edu.cn as your identity (for example [email protected]).
Eduroam User Guide
Storage
University provide three types of storage for staff
- File1 for personal storage (M disk, 10GB)\\file1 in windows start menu or windows explorer
- Portal DC for departmental sharing (50GB)http://portal.xjtlu.edu.cn/sites/Documents/default.aspx
- ResourceSpace for storage of massive image files
Computer Labs
30+ Computer labs1500+ PCs
Most of the specialized and course dependent software have already been installed
Please contact Registry if you request to swap or change timetable in labs
Building Room ID Number of PCs Remark
Foundation Building FB459 43
Common Computer Lab
FB468 55
FB563 108
FB572 39
FB564 32
Science Building SC379 30
SD319 30
SD323 34
SD554 84
SD546 84
Central Building CB463 24
CB455 36
CB563 24
CB529 34
CB516 56
Engineering Building EE305 40
EE309 52
EE311 55
EB369 52
EB441 48
EB447 50
Business Building BA505 46
BA512 40
BA518 36
Public Building P310 64
P318 72
Humanities & Social Sciences Building
HS102 46
HS103 74
HS202 30
Design Building DB312 30
DB105 28
Emerging & interdisciplinarysciences building
ES209 74
IBSS Building BS109 80
How to use?• Staff submit printing jobs via any
PCs on campus, email or web link
• Swipe your staff ID card on the card reader to get your documents printed
• Check your printing history and issues when occurred at http://ss-print.xjtlu.edu.cn/
• More details, please refer to Self-Printing User Guide
Self-Service Print/Scan/Copy
Self-Service Print/Scan/CopyLocation of Self-Service Printing for Staff
Location Num Color Print Scan Copy
Foundation Building
FB242 1 √ √ √ √
FB323 2 × √ √ √
FB544A Photocopying room supports staff office photocopying and printing.
FB544B 1 √ √ √ √
Science Building
SA461 1 √ √ √ √
SC321 2 × √ √ √
SC331 1 √ √ √ √
SD526 1 √ √ √ √
Location Num Color Print Scan Copy
Central Building
CB115E 1 √ √ √ √
CB(Library)
1F7
× √ √ √
3F √ √ √ √
4F √ √ √ √
5F √ √ √ √
CB651 1 √ √ √ √
CB833 1 √ √ √ √
CB936 1 √ √ √ √
CB963 1 √ √ √ √
CB1056 1 √ √ √ √
CB1112 1 √ √ √ √
CB1258 1 √ √ √ √
Self-Service Print/Scan/CopyLocation of Self-Service Printing for Staff
Location Num Color Print Scan Copy
Business Building and Engineering Building
EB367 2 × √ √ √
EB506 1 √ √ √ √
EE522 1 √ √ √ √
BA501 2 × √ √ √
BB537 1 √ √ √ √
South Campus
DBG06 1 √ √ √ √
DB106A 1 × √ √ √
DB2F 1 √ √ × ×
DB3F 1 √ √ × ×
HS127 1 × √ √ √
ES103 1 × √ √ √
Multimedia in Classroom(North Campus)
Please remember to press the “Begin” button at the beginning of the class and “over” when it finishes.
Please DO NOT keep pressing the single button. It takes a bit time for the system to respond.
Power On/Off when you begin or finish your class. All the services would be available/shut down automatically.
Please DO NOT keep pressing the power button – wait until the service is on.
Make sure nothing is placed on top of the control panel.
Multimedia in Classroom(South Campus)
System:• ICE（Learning and Teaching
Online）
• eBridge• Library• Utalk• ……
• On-line Query
（在线查询）
• Teacher blog
（教师博客）
• Assignment
（上传作业）
• Interactive Learning
（教学互动）
IT resources on campus
IT resources on campusSystem:
• ICE• eBridge（e-Bridg system）
• Timetable Query
（课表查询）
• Marks Import
（成绩录入）
• Summary of results
（成绩总结）
• Summary of teaching
（教学总结）
• The approval process
of some teaching work
（部分教学工作的审批流
程）
IT resources on campusSystem:
• ICE• eBridge• Library（XJTLU Library System）
IT resources on campusSystem:
• ICE• eBridge• Library• Portal (Document Center)
Document Centre User Guide
IT resources on campusSystem:
• eBridge• Library• Portal • OTRS(Service Request System )
IT resources on campusSystem:
• Library• Portal • OTRS• Guide Map(IT guidance and FAQs)
IT resources on campus
Software :• Matlab（建模软件）
• SPSS（数据分析软件）
• Adobe CC（绘图软件）
• Autocad（设计软件）
• ……
Academic Software ListsIT Request form for software
IT Technologies :• Air Server• Clicker• Equil Smartmarker• Document Camera• HPC and workstation
• …
IT Technologies for Academic IT Request form for hardware
IT resources on campus
Email : [email protected] Telephone : 88161250 Room: 956A (Central Building) Service Time : 9:00-17:00 Monday-Friday
XJTLU Service Guide Website
IT Service Center
Purpose Clarify the IT service provided by MITS Define the service standard level based on IT resource
and budgetPrinciple Balancing between IT demands and IT budget
(investment and headcount)
XJTLU IT SLA is reviewed and modified (if needed) by AITAG committee in every academic year. And, the SLA will guide and impact MITS budget plan.
XJTLU IT Service-Level Agreement
IT Service-Level Agreement
2. How Should I bind my Email accounts to iOS/Android devices?/如何在苹果和安卓手机上绑定个人邮箱？
3. IT FAQ Website
1. Where Can I Get a Copy of IT Guidance? 如何获得IT服务指南？
FAQ
Requesting for new hardware Requesting for new software Requesting for door access Requesting for IT support when hosting any
conferences or meetings Requesting for permission change to some
systems
Request form for IT Services
Thank You