it s a bird it s a plane it s a super...

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ITSA BIRD! ITSA PLANE! ITSA SUPER LEADER! Tiffanie Douglas – Assistant Director Michael Saenz – Assistant Director Alli Audd and Ariane Lemieux – Super Leaders College Reading and Learning Association – 47th Annual Conference St. Paul, Minnesota – November 8 th , 2014

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IT’S A BIRD! IT’S A PLANE!

IT’S A SUPER LEADER!

Tiffanie Douglas – Assistant DirectorMichael Saenz – Assistant Director

Alli Audd and Ariane Lemieux – Super Leaders

College Reading and Learning Association – 47th Annual ConferenceSt. Paul, Minnesota – November 8th, 2014

Preview

• UT Dallas and Student Success Center History• Super Leader Inception • Leader Selection (Process, Requirements)

– Training – Roles and Responsibilities– Data (Leader Survey Results)

• Implementing Your Super Program

HISTORY

UT Dallas Growth

10,945

13,22914,092 14,523 14,944

17,128

19,72721,193

23,04224,300

25,404

27,00028,008

0

5,000

10,000

15,000

20,000

25,000

30,000

2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018

Fall Enrollment Growth 2000-2014 and Projected to 2018Enrollment increased 8.7% in Fall 2014

UT Dallas is one of the fastest growing universities in Texas

SSC History

INCEPTION

Super Leader Inception

• Tasked with growing our programs• Limited resources

– Full time staff– Budget

• PLTLIS Conference Idea• Pilot Super Program

o PLTL - Spring 2013o SI - Spring 2014

SELECTION

Super Leader Selection

SI• Currently enrolled student• Overall GPA of at least 3.50• At least two semesters experience as

an SI leader• Outstanding session observations• Strong faculty recommendation• Discussion with Assistant Director

PLTL• Currently enrolled student• Overall GPA of at least 3.00• At least two semesters experience as a

PLTL leader• Outstanding session observations• Strong faculty recommendation• Interview with Assistant Director and

current Super Leader(s)

Training Super Leaders

SI• Job overview and breakdown• Expectations• Giving constructive feedback• Super meeting

PLTL• Job overview and breakdown• Normalization

– Observation– Super Leader Meeting

• Super meeting

Roles and Responsibilities - PLTL

• Super Leader Meeting• Observations

– Rookie Observations– Midterm Observations

• Super• Self-assessment

• Hiring New Leaders/New Super Leaders

• New Projects– Scoreboard– Continued Training– Review Session Planning

Observation Form - PLTL

Roles and Responsibilities - PLTL

• Super Leader Meeting• Observations

– Rookie Observations– Midterm Observations

• Super• Self-assessment

• Hiring New Leaders/New Super Leaders

• New Projects– Scoreboard– Continued Training– Review Session Planning

Roles and Responsibilities - SI

• Super Leader Meeting • Team Meeting• Office Hours• Attendance• Social Media Post• Campus Presentations• Leader Training• New Leader Hiring• Special Projects• Observations

Observation Form - SI

Role of the Super Leader in Leader Training

SI• Orientation

– Develop and facilitate training activities

– Model strategies– Q&A with Super Leaders

• Observations

PLTL• Orientation

– Q&A with Super Leaders– Veteran Leaders

• Continued liaison meetings• Observations

PLTL Survey Says…

0 10 20 30 40 50 60

Did not disrupt my session

Contacted me quickly regarding my observation

Gives feedback I agree with

Is easy to approach if I have a question or problem

Has been helpful and friendly to me

Is comfortable to talk to

Is an effective leader

Has a position crucial towards the success of PLTL

Makes themselves accessible to me

Leader Responses

My Super Leader

No

Yes

PLTL Survey Comments

• Having a peer as a supervisor

• Cultivate friendly and approachable atmosphere

• Similar experience as the leaders

• Give honest and helpful feedback

PLTL Areas for Improvement

• Scoreboard – In future: have overall

board with points in back

• Interaction– In future: Super attend

liaison meetings

• Teams– “Impersonal” teams– In future: have Super for

each subject

0 10 20 30 40

Being placed onteams under aSuper Leader

ultimatelybenifited me

Earning points forthe scoreboard has

been motivatingand fun

Project Feedback

No Yes

SI Survey Says…

0 5 10 15 20 25 30 35 40 45 50

My Super Leader has been helpful and friendly .

I felt comfortable with my Super Leader.

My Super Leader made themselves accessible to me.

The Super Leader position is crucial to SI.

Being placed on a team with a Super Leaderultimately benefitted me.

SI Super Leader EvaluationFALL 2014

TRUE FALSE

SI Survey Comments

• It makes the job easier.• My super leader felt more like a helper

than a supervisor.• Super Leaders are able to answer most

questions, but they can pass other more important issues on to Tiffanie.

• Cultivates a sense of belonging within SI.

• Encourages free communication and a relaxed professional environment.

SI Areas for Improvement

• Interaction– More interaction with other Super Leaders

• Observations– Self-assessment

• “Super” does not equal superior

IMPLEMENTATION

Implementing A Super Leader Program on Your Campus

Questions/Comments