Eric Russell 34 Moss Woods Cv. Jackson, TN 38305 -- (318) 402-2365 -- ericjames10@hotmail.com ___________________________________________________________________________

Objective• Put God first in everything I do, including how I conduct myself in the work place.• Adequately provide for and support my family.

• Work hard in order to become the best in my career.

Summary of Qualifications• IT Technician experience• Four years of education in the criminal justice system.• Experience with preparing emergency management plans, and also experience with

incident management. • Have personally helped to decrease the (Jackson, TN) Target store’s shortage from

$312,000 to $177,000 as the Assets Protection Manager for the store.

Education Freed-Hardeman University - Henderson, TN 2010Bachelor’s of Science, Criminal Justice

Jackson State Community College - Jackson, TN 2014-Present dayPursuing Associates Degree, Computer Information SystemsMember of Phi Theta Kappa Honors Society

Professional Experience

Jackson State Community College - Jackson, TN 1/2015--Present DayIT Technician (Student Worker)1. Work on, and close open help desk tickets. 2. Imaging PCs3. Removing damaged or bad internal PC components, and replace them with new and

working components. 4. Updating PCs with needed software for business needs.5. Building and running Ethernet cabling. Target - Jackson, TN 12/2010--Present DayAssets Protection Leader (AP Manager)1. Monitor a 25 million dollar a year store for theft activity, and successfully apprehend and

detain shoplifters.

2. Drive profitable sales in the store by guest interaction, having a knowledge of store merchandise, and helping replenish the store.

3. Positively decrease shortage by investigating and putting a stop to internal employee theft.

4. Accurately document all apprehensions, productive merchandise recoveries, and internal theft cases by: recording the subject’s personal information, documenting evidence, and writing a detailed narrative, to be able to prosecute the shoplifting offender or internal theft case in a court of law.

5. Follow company procedures related to Assets Protection policies, Assets Protection directives, and handling confidential information.

6. Use verbal and physical de-escalation techniques to minimize threats to guests and Target employees.

7. Monitor and keep up with multiple reports on a weekly basis, to successfully decrease operational shortage.

8. Lead the store in theft and fraud initiatives to reduce shortage. 9. Develop great partnerships with the local Police Department to resolve theft and fraud

issues. 10. Lead a safe and secure culture focused on incident and injury prevention.11. Impact shortage numbers by driving a shortage awareness culture to the rest of the store

every day. 12. Drive safety in the store by personally modeling safety, and by holding others

accountable to Target’s safety standards. What I learned: I have learned what it means to be a leader over more than 100 employees, and the responsibility that comes along with being in management. I have learned that failures are learning opportunities for personal growth, and that you will grow every time you do not let a failure hold you down. I have learned what it means to truly be a hard worker, and the pride that comes with excelling at your job.

K-Mart Corporation - Jackson, TN 8/2010--12/2010Loss Prevention Associate 1. Monitor a multi-million dollar store for theft activity, and successfully apprehend and

detain shoplifters. 2. Accurately document all apprehensions by: recording the subject’s personal information,

documenting evidence, and writing a detailed narrative, to be able to prosecute the shoplifting offender in a court of law.

3. Respond to any safety incidents that may occur while on duty, and respond appropriately to those situations.

What I learned: For the first time in my life in order to do my job I had to put myself in harms way in order to stop shoplifters. I had to learn to be brave in order to be able to confront and stop those that were stealing from the company.

IDC - Chalmette, LAOil Refinery Worker Summer 20101. Work safely, and watch for others safety

2. I was a vital part of a team who had the sole purpose of running pipe through the refinery we were building. This involved the use of cranes and many special tools.

What I learned: In the hostile and less than Christian environment I found myself in, I learned to hold true to who I am and keep my values and morales high.

Jackson-Madison Regional County Health Department (Emergency Response)

Intern 1/10--5/101. Involved in the prevention of bio-terrorism in the area of Jackson, TN and the

surrounding areas.2. Keeping vital records.3. Helping to upkeep emergency management for the Jackson-Madison Regional County

Health Department. What I learned: While working for the Director of Emergency Response I learned about the type of work done in emergency response. However one of the greatest things I learned is that whatever you do, do it with all your heart, and work with integrity.

A.L.E.R.T. - Jackson, TN 2011--2013(Area Law Enforcement and Retailers Team)1. Attend meetings with the local Police Department, and other area retailers to help put a

greater stop to retail theft in the area of Jackson, TN.

Industry Related Certifications1. CompTIA Network +

Industry Related Training and Experience

Education in Networking Jackson State Community College

Emergency Management Training Jackson-Madison Regional County Health Department

Education in Profiling Freed-Hardeman University

OSHA (Occupational Safety and Health Awareness) Greater New Orleans Safety CouncilTraining

TWIC Certified (Transportation Work Identification Credentials) Issued by Homeland Security

Apprehension Certified Target

Non-Violent Intervention Certified Target

Contact References

Available upon request.