it research reveals how it marketers can get in the social conversation

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88% of IT decision makers are on social networks See the research revealing how IT marketers can make the most of the conversation. Commissioned study conducted by:

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Page 1: IT Research Reveals How IT Marketers Can Get in the Social Conversation

88% of IT decision makers are on social networksSee the research revealing how IT marketers can make the most of the conversation.

Commissioned study conducted by:

Page 2: IT Research Reveals How IT Marketers Can Get in the Social Conversation

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ITDMs are very active on social networks

3

88% Visit at least one social network monthly*

* Commissioned study conducted by Forrester Consulting on behalf of LinkedIn, Q3 2012 ** LinkedIn/Research Now study of ITDMs in North America, Q3 2012

% of ITDMs who visit each social network monthly or more**

75% 70% 47%

Page 3: IT Research Reveals How IT Marketers Can Get in the Social Conversation

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…especially for business purposes

Use social networks for business

Have engaged with a vendor on social

Source: commissioned study conducted by Forrester Consulting on behalf of LinkedIn, Q3 2012

85% 73%

Page 4: IT Research Reveals How IT Marketers Can Get in the Social Conversation

Today, social networks influence the ENTIRE decision making process

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54% 45% 46% 44%47%

Awareness Scope Plan Select Implement

Stages of decision making

96%Increase in

past 2 years

Source: Q3 2012 commissioned study conducted by Forrester Consulting on behalf of LinkedIn

68%Increase in

past 2 years

76%Increase in

past 2 years

74%Increase in

past 2 years

Page 5: IT Research Reveals How IT Marketers Can Get in the Social Conversation

LinkedIn is the preferred choice for IT decision makers

6

LinkedIn Personal Social Networks

Microblogs

95%

45% 44%

Among ITDMs who use at least one for business

Social networks used for business in the past year*:

* Source: LinkedIn/ResearchNow study of ITDMs in North America, Q3 2012

Page 6: IT Research Reveals How IT Marketers Can Get in the Social Conversation

Why do ITDMs turn to social networks?

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TTrust

learn from trustworthy

peers (58%)

EEfficiency

quickly find information

(40%)

RRelevance

relevant context to connect

with vendors(37% )

AAccess

access a broader network

(49%)

Source: Q3 2012 commissioned study conducted by Forrester Consulting on behalf of LinkedIn

Page 7: IT Research Reveals How IT Marketers Can Get in the Social Conversation

TRUST: LinkedIn as a trusted channel to learn from peers and connect with vendors

8

Provides a trusted channel for vendor in-formation

Allows me to learn from trustworthy peers

32%

44%

43%

46%

55%

74%

LinkedIn Microblogs Personal social networks

ITDMs who use each network

Source: LinkedIn/ResearchNow study of ITDMs in North America, Q3 2012

Page 8: IT Research Reveals How IT Marketers Can Get in the Social Conversation

EFFICIENCY: LinkedIn makes information research faster

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Enables me to quickly find information

34%

42%

54%

LinkedIn Microblogs Personal social networks

Source: LinkedIn/ResearchNow study of ITDMs in North America, Q3 2012

ITDMs who use each network

Page 9: IT Research Reveals How IT Marketers Can Get in the Social Conversation

RELEVANCE: LinkedIn provides a more relevant context to connect with vendors

10

Surfaces insights that are relevant to my needs

Provides a relevant context to connect with vendors

41%

39%

49%

52%

71%

72%

LinkedIn Microblogs Personal social networks

Source: LinkedIn/ResearchNow study of ITDMs in North America, Q3 2012

ITDMs who use each network

Page 10: IT Research Reveals How IT Marketers Can Get in the Social Conversation

ACCESS: LinkedIn provides a broader network of peers and experts

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Provides opportunities to learn from experts

Provides access to a broader network of peers

35%

54%

49%

54%

70%

86%

LinkedIn Microblogs Personal social networks

Source: LinkedIn/ResearchNow study of ITDMs in North America, Q3 2012

ITDMs who use each network

Page 11: IT Research Reveals How IT Marketers Can Get in the Social Conversation

As a result of value, ITDMs incorporate LinkedIn into their regular work routines

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iPad

12

am

1a

m

2a

m

3a

m

4a

m

5a

m

6a

m

7a

m

8a

m

9a

m

10

am

11a

m

12

pm

1p

m

2p

m

3p

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5p

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6p

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7p

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9p

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10

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Desktop

Source: LinkedIn/ResearchNow study of ITDMs in North America, Q3 2012

of ITDMs visit LinkedIn monthly or more75%

Page 12: IT Research Reveals How IT Marketers Can Get in the Social Conversation

3X more connected

60% more likely to use LinkedIn Today

4X more likely to follow tech companies on LinkedIn

ITDMs: members in IT function, Manager+

ITDMs are especially active in leveraging features and tools on LinkedIn, compared to the average professional

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Compared to the average user, ITDMs on LinkedIn are:

Source: Internal data, August 2012

Page 13: IT Research Reveals How IT Marketers Can Get in the Social Conversation

7 out of 10members expect companies

to have a presence on LinkedIn

Members want a relationship with you

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Page 14: IT Research Reveals How IT Marketers Can Get in the Social Conversation

How are companies reaching these ITDMs on LinkedIn?

Page 15: IT Research Reveals How IT Marketers Can Get in the Social Conversation

LinkedIn ©2013 All Rights Reserved 19

HP: Building emotional connections with followers

MARKETING.LINKEDIN.COM

Objectives

Products Targeted display ads Follower ads Company Page Targeted status updates

Raise awareness of new brand messages

Deepen engagement with IT decision makers

Customize content for different audiences

112%increase in CXO followers

Results

TECHNOLOGY

2.5xmore likely to recommend HP solutions

Page 16: IT Research Reveals How IT Marketers Can Get in the Social Conversation

LinkedIn ©2013 All Rights Reserved 20

Hubspot: Building thought leadership

MARKETING.LINKEDIN.COM

Objectives

Products LinkedIn Group Company Page Targeted status updates

Engage with B2B marketing professionals

Raise awareness of HubSpot’s inbound marketing expertise

Set HubSpot apart from competitors

88k+Members for its LinkedIn Group

Results

SOFTWARE

26k+Followers for its Company Page

Page 17: IT Research Reveals How IT Marketers Can Get in the Social Conversation

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Key Take-Aways

Develop a trusted presence on the most relevant channels

Communicate during the entire purchase process

Target influencers who can spread your message

Provide insights that are relevant to the context

Listen to when, where, and how ITDMs want to engage

Page 18: IT Research Reveals How IT Marketers Can Get in the Social Conversation

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Learn how you can reach this audience on LinkedIn:

marketing.linkedin.com/contact

Mike WeirHead of Category Development, Tech Sector

LinkedIn Marketing Solutionshttp://www.linkedin.com/in/michaeldweir