it professional development - hdi keynote - eric vanderburg

Professional Development for IT Professionals

Sponsored by HDI and Cuyahoga Community College

IT Career Steps for Success and Satisfaction January 16,

2014

© 2014 Property of JurInnov Ltd. All Rights Reserved

Eric A. Vanderburg Director, Information Systems and SecurityComputer Forensic and Investigation Services

© 2014 Property of JurInnov Ltd. All Rights Reserved© 2014 Property of JurInnov Ltd. All Rights Reserved

Questions• Students, what job would you like to have

when you graduate?• Those working, what job would you like to

move to next?• What do you need to do to get there?

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VisionWhere do you want to be?• Determine strengths• Set goals

– 1 year– 5 year– 10 year

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Strengths Indicators• Strength

– Can’t wait to start– Feels natural– Nothing can hold

you back– Passionate– Smooth– What you seek to

learn more of

• Weakness– Will this ever end?– Draining– Awkward– Distracted– Avoiding

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Goals• What is your ideal job?• What does that career track look like?• What are the requirements for the first position in

the track?• What changes would I need to make in my life to

meet these requirements?• Who do I need to know to land this job?• Map these requirements out and set reasonable

deadlines• Break down the requirements into short term

goals

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Career TrackAnalyst• Associate

degree• Windows client

and server, AD, DNS, printers

• Communication skills

• Organization• MCP, CCNA

Administrator• Bachelors

Degree• 2-4 years

experience• MCSA, MCITP

Engineer• Bachelors

Degree• 2-4 years

experience• MCSE

Internship?


SpecializationDatabase Administration

Software Development

Storage

Messaging

Datacenter

Enterprise Networking

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Management track• Leadership• Vision• Project management• Coaching• People skills• Decision making• Planning• Organization

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Building management skills• Take initiative on projects• Join a public speaking group• Find something you can manage outside of

work• Find a mentor• Motivate those around you• Watch how managers delegate• Analyze team dynamics• Understand the formal and informal power

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Network• Professional organizations• Conferences• Volunteering• Professional forums• Branding

– Linkedin– Twitter– Facebook

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Resume• Summary / Objective• Experience• Education• Skills• Certifications• Awards• Publications• Speaking Engagements• Volunteering

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ResumeDefinition Pros Cons

Chronological

Education and work history listed in reverse chronological order (current first)

• Easy to read • Older experience or skills could get lost

• Gaps are clear to see

Functional Organized by skills • Hides gaps or lack of experience

• Highlights information that could get buried

• Can be confusing • Lack of time

context for accomplishments

Hybrid Skills first and then abbreviated employment history

• Less confusing than functional

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Samples

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Cover Letter• Grab attention• Show your passion• Address elements of the job description• Address pain• Close strong and ask for the interview

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Example 1Dear Mr. Bowers,

I am interested in the Coordinator position advertised on XYZ. My resume is enclosed for your review. Given my related experience and excellent capabilities I would appreciate your consideration for this job opening. My skills are an ideal match for this position.

Your Requirements:• Responsible for evening operations in Student Center and other facilities, including managing

registration, solving customer problems, dealing with risk management and emergencies, enforcement of department policies.

• Assists with hiring, training, and management of staff. Coordinate statistics and inventory.• Experience in the supervision of student staff and strong interpersonal skills are also preferred.• Valid Minnesota driver's license with good driving record. Ability to travel to different sites required.• Experience in collegiate programming and management.My Qualifications:• Register students for courses, design and manage program software, solve customer problems,

enforce department policies, and serve as a contact for students, faculty, and staff.• Hiring, training, scheduling and management of staff, managing supply inventory, and ordering.• Minnesota driver's license with NTSA defensive driving certification.• Extensive experience in collegiate programming and management.• Excellent interpersonal and communication skills.• I appreciate your taking the time to review my credentials and experience. Again, thank you for

your consideration.Sincerely,Tami Lang

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Example 2Dear Mr. Jones, In response to your advertisement in the Milliken Valley Sentinel for Vice President, Operations, please consider the following: Develop and implement strategic operational plans.15+ years aggressive food company production management experience. Planned, implemented, coordinated, and revised all production operations in plant of 250+ employees. Manage people, resources and processes.Developed and published weekly processing and packaging schedules to meet annual corporate sales demands of up to $50 million. Met all production requirements and minimized inventory costs. Coach and develop direct reports.Designed and presented training programs for corporate, divisional and plant management personnel. Created employee involvement program resulting in $100,000+ savings annually. Ensure operational service groups meet needs of external and internal customers.Chaired cross-functional committee of 16 associates that developed and implemented processes, systems and procedures plant-wide. Achieved year end results of 12% increase in production, 6% reduction in direct operational costs and increased customer satisfaction rating from 85% to 93.5%. I welcome the opportunity to visit with you about this position. My resume has been uploaded, per your instructions. I may be reached at the number above. Thanks again for your consideration.

Sincerely,Ralph Peterson

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Example 3Dear Ms. Smith:

I hope you will consider me for the position of staff writer, as advertised in The Washington Post.I was particularly excited to see a position open at the Sierra Club, as I have long been a fan of your work. I’m impressed by the way you make environmental issues accessible to non-environmentalists (particularly in the pages of Sierra Magazine, which has sucked me in more times than I can count), and I would love the opportunity to be part of your work.

Reading over the job description for the position, I recognized myself. As you will see on my attached resume, I have more than seven years’ experience in non-profits, writing everything from newsletters to Web sites to brochures to letters to the editor and op-eds. In addition to in-house publications, my work has been published in newspapers around the country.

Additionally, I am a fast, versatile writer, and I specialize in taking complicated information and presenting it in an easy-to-understand, upbeat format. I’ve never missed a deadline (in a recent performance review, my manager called me “the fastest writer on the planet”) and pride myself on being able to juggle many different projects. My copy-editing skills border on the obsessive-compulsive; I have been known to correct mistakes on restaurant menus!I think my skills and experience are an excellent match with what you are seeking, and I am excited about the chance to work with you.

If you would like to talk with me or schedule an interview, please call me at 555-555-1212. Thank you for your consideration.

Sincerely,Jane Doe

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Interview Attire

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Interview Questions

60 second commercial 1. Why should I hire you?2. Tell me about yourself3. How would other people describe you?

Worksheet

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Interview Questions• Tell me about a time when…• Use the STAR format

– S – Situation– T – Task– A – Action– R – Result

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Interview Questions• Tell me about a time in which you

developed an unconventional approach to solve a problem. How did you develop this new approach? What challenges did you face and how did you address them?

• Tell me about a decision you made that you knew would be unpopular with certain people. How did you handle the decision-making process? How did you handle other peoples’ negative reactions?

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Interview Questions• Describe a situation in which you were

asked to perform a task you had never performed previously.

• Tell me about a time when someone asked you to do something you objected to. How did you handle the situation?

• Describe a time in which you received negative feedback from an employer, colleague, or client. How did you manage this feedback? What was the outcome?

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Interview Questions• Tell me about the biggest change you have

had to deal with in your previous employment. How did you handle it?

• Tell me about a situation where you failed to communicate appropriately. In hindsight, what would you have done differently?

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Phone interview• Stand• Use a land line and headset if possible• Keep water nearby• Keep your resume, cover letter and work

examples nearby• Smile

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Finding the pain• What is behind the job description?

– How did this position become available?• New

– Can you make an educated guess as to how much this problem is costing you in time, resources, personnel, dollars and energy?

– How is your job performance measured in relation to this issue?

– If this problem is solved, does it free up your time to pursue other priorities or initiatives?

– If you did nothing, what would happen?

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Finding the pain• Termination

– What problem prompted it?– How long has it been a problem?

• Resignation– How is the this open position impacting your

business?– Is there a sense of urgency to fix it or do you have

plenty of breathing room?– Let’s imagine the problem is fixed. What would it

look like and how would you know?– If you could design the perfect solution, what

would it look like?

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Thank you letter• Send within 24 hours• Include specific things about the interview• Follow up on any questions you could not

answer in the interview• Emphasize your strengths• Continue to show your interest in the

position

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Questions


For assistance or additional information

• Phone: 216-664-1100• Web: www.jurinnov.com• Email: [email protected]• Twitter: @evanderburg• Facebook: www.facebook.com/VanderburgE• Linkedin: www.linkedin.com/in/evanderburg• Youtube: www.youtube.com/user/evanderburg

JurInnov Ltd.The Idea Center

1375 Euclid Avenue, Suite 400

Cleveland, Ohio 44115

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it professional development - hdi keynote - eric vanderburg

Career

property of jurinnov

rights reservedjanuary

management skills

management of staff

older experience

extensive experience

related experience

risk management